ITunes not accepting any of my credit cards

I have tried 5 different cards and repeatedly re-entered the billing info and each time I try to purchase a gift certificate I am told the card was declined. All the cards are valid and useable. What is the problem?

Same problem here. The iTunes email help desk led me through several attempts to get around to problem, to no avail, and finally escalated the issue to their Tier 2 technical support. As of this moment, I have not heard any results, but they said it may take a few days to resolve.
I checked with my CC company and they said I was in good standing and NO verification attempts against my card had been made, although supposedly iTunes would have to do that before they would decline a card.
As many of you, I tried several cards, and the Apple Store rep also tried his! All cards were immediately declined, indicating that there is some sort of broken link or block in the iTunes system.
The big issue with me is that I cannot update (or buy) any apps for my iPhone, nor new iPad, which I bought specifically for a presentation that I am giving next Tuesday. I certainly hope they fix it by then.

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  • Itunes not accepting credit card

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