ITunes Not Accepting Credit Card Information

I can't add my credit card information in iTunes. Every time I try to add my credit card information, I get an error message stating that "The credit card number you entered is not a valid number for the type of credit card you selected. Please correctyour credit card information. Credit card number contains an invalid character. Only letters, without accents, numbers, and simple punctuation may be used."
This message makes no sense because credit card NUMBERS do not have any letters. I've tried and tried with numerous credit cards many times, and I get this stupid message every time.
Any advice on correcting this issue is appreciated. Thanks.

Had same problem - change account info via website, not via Itunes (see post on http://discussions.apple.com/thread.jspa?messageID=1565721&#1565721)

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Itunes will not accept credit card information

With a minimum of 10 attempts with at least 4 different senior advisors, no one can figure out what has changed with Itunes that has resulted in a continuing error message that my card information provided through itunes does not match with bank records. The bank disagrees and has validated information 3 times. Something is very wrong with Itunes billing and no one can help.

I have been waiting for apple itunes support to answer for several days since I received their machine generated formletter response telling me they're investigating. Finally after trying everything I could think of I figured it out myself. As suspected and confirmed by Visa, this isn't a problem with the credit card or the credit card information, but an itunes store desktop application bug. First it is displaying a misleading and inaccurate message on entering valid credit card information for an available credit card with more than enough credit (your credit card has been declined). This message implies that apple sent the request to your credit card vendore which wastes your time and the credit card vendor's when you contact them to investigate.
It turns out the whole issue is caused by poorly coded integration between itunes store desktop application and apple store web application. I found an old apple knowledge base article which said that whenever you update account info on itunes store, it automatically updates apple store.
What was really happening when itunes store displayed the CC declined message was that it was trying to update apple store's information to match, but the apple store account info has different options and validaiton than the itunes store accounts info (in my case the apple store doesn't have an option for my country, Jordan). So when a validation error was encountered by itunes desktop app as it was trying to update apple store information, it just falls back to displaying credit card declined simply because the apple programmers did not bother (too lazy I guess) to take the validation error from the apple store and display it in itunes.
So what I did was open apple store account management, change my email and save. Then open itunes login with the new email, then itunes will ask me to re-enter account info (not just billing info) this allowed my cc to be accepted immediately.

IPod not accepting credit card information

I'm putting in my credit card info and it keeps telling me my security code is invalid,it's not of course.. But how do I get my iPod to accept it?!

Had same problem - change account info via website, not via Itunes (see post on http://discussions.apple.com/thread.jspa?messageID=1565721&#1565721)

Itunes not accepting credit card

So for about the last month I have been trying to update a credit card onto itunes but it has responded with "processing of credit cards currently unavailable". I was wondering if this is a problem with the store or an error on my part, thanks.

I had the same problem. My issue was unrelated to iTunes. The problem was that my Ethernet ID address was changing from the hard-wired MAC address listed on the back of my cable modem to an incorrect address belonging to Broadcom Corp. (maker of my iMac's ethernet nic card and bluetooth controllers, etc.).
Whenever I went to the iTunes store, I got the same credit card verification errors. If I shutdown my iMac, rebooted my cable modem and then turned on the computer, the correct Ethernet ID was listed and I could go to iTunes without any issues. The problem is still unresolved, but at least I know a workaround for now.
See the following discussion for more details: http://discussions.apple.com/thread.jspa?messageID=12826975

I want to download a free app. But iTunes wants my credit card information everytime and I get declined. Why and how do I fix it.

I want to download a free app. When I sign in then I have to sign in again to iTunes. Then it wants my credit card information as it always does. When I fill it out it says I'm decline and try a different card. Why it do that when the app is free. When first started iTunes I had no problem downloading apps. Why now since I used a card a few times does it ask me for my card information everytime now. Can't download any free apps without being declined.

Hello Snoweagle57,
It sounds like you are trying to download a free app, and when prompted to enter a credit card it is declined. I would use this article to go into iTunes and change your payment method to None:
Change or remove your payment information from your iTunes Store account (Apple ID)
http://support.apple.com/kb/ht1918
If you are unable to select None, the following article may help you determine why:
Why can’t I select None when I edit my Apple ID payment information?
http://support.apple.com/kb/ts5366
Thank you for using Apple Support Communities.
Take care,
Sterling

My iPod touch is not accepting credit card and now I can't download apps.

My iPod touch says I have to "contact iTunes support to complete the transaction" for the credit card. :'( PLEASE HELP!!!!!

Go to iTunes on your mac or pc and check your credit card information under my account. Verify that everything is ok. Then try to purchase again

ITunes not using credit card

Hi y'all,
I am connect of iTunes already using credit card on my iPad,How can I reconnect iTunes without using credit card? I will give this iPad to the Philippine and I don't want my credit card on ther iPad.plse help me:(

Make sure you back up your iPad and follow the instructions on how to set it up as a new device.
Hope this helps.

Itunes will not accept credit card security code

I set up my itunes account just after Xmas with no problems. Now I get an error saying my security code on my credit card is not valid. It is valid, and all info is correct. Any help with this?

As of today, I'm having the same problem. My iTunes account has been up and active for a long time using the same card, then suddenly the security code isn't valid. I've double checked all the info and it is correct, but iTunes refuses to accept it… I also tried the article linked above, but it is no help at all. There is no option to select "None" as a payment choice.
Just to be very clear: I've been using my iTunes account to make purchases with this exact card since 2009, my bank info hasn't changed since 2008, my card is not expired, and the security code is correct.
If anyone comes up with a solution, I'd appreciate hearing about it. I can't even get the free updates to my apps since my payment info is busted. Grrrr.

HT3702 Will not accept credit card security verification number....why?

Had to restart my device....and reinstall all content.....for some reason iTunes account settings will not accept the security verification number on my MasterCard....???

Make sure the address on your iTunes account is exactly the same as on your credit card bill (i.e. same spacing).
http://support.apple.com/kb/TS1646

TO BLACKBERRY- YOU HAVE A PROBLEM WITH BLACKBERRY WORLD NOT ACCEPTING CREDIT CARDS

HI, I AM AN OWNER OF A BLACKBERRY Q10 AND A LOYAL BLACKBERRY USER SINCE THE 8800 SERIES BLACKBERRY CURVES. THERE IS SOME TYPE OF PROBLEM WITH BLACKBERRY WORLD. I AM CURRENTLY RUNNING 10.3.2.556. UNTIL LAST THURSDAY BLACKBERRY APP WORLD WORKED WITH MY CREDIT CARD. THEN ALL OF A SUDDEN IT JUST STOPPED. SAYING THAT THERE WAS A PROBLEM WITH THE TRANSACTION AND TO TRY AGAIN LATER. NOW I CANNOT USE MY CREDIT CARD AT ALL. I AM POSTING THIS IN MULTIPLE FORUM BECAUSE I AM NOT THE ONLY ONE HAVING THIS ISSUE. I HAVE RECENTLY POSTED THIS PROBLEM ON CRACKBERRY.COM AND OTHERS ARE HAVING THE SAME PROBLEM. http://forums.crackberry.com/ask-question-f432/why-blackberry-world-will-not-let-me-purchase-apps-when-working-before-1032609/?mn_qa=1#post11839564 AND IF YOU LOOK ON THIS SITE AND CRACKBERRY FURTHER YOU WILL SEE OTHERS ARE HAVING SIMILAR ISSUES. I HAVE ALREADY TRIED TO GO ONTO THE BLACKBERRY APP SITE ON MY COMPUTER BUT NOW THERE IS NO OPTION TO CHANGE THE PAYMENT OPTIONS THERE ANY MORE. WHAT IS THIS. WHY IS IT HAPPENING?????? CAN YOU PLEASE LOOK INTO THIS PLEASE WHOMEVER FROM BLACKBERRY SEES THIS POST. SINCE THERE IS NO NUMBER TO CALL FOR HELP ABOUT THIS I AM POSTING HERE UNTIL SOME TYPE OF BLACKBERRY PERSON ANWERS. I AM ALSO GOING TO TRY AND POST THIS IN THE FORUMS FOR Q10, CLASSIC, PASSPORT, LEAP, ETC., SO SOMEBODY CAN HELP US. SOME PEOPLE SAY IT HAS BEEN GOING ON FOR MONTHS ON THEIR ACCOUNT AND NOTHING HAS BEEN DONE. HELP US PLEASE. THANK YOU.

I have the same problem today. Suddenly Appworld stopped accepting my AMEX credit card. I called AMEX and they told me that all is notmal from their sied and that they did authorize transactions. However, Approwld says that credit card cannot be accepted. WHAT A MESS!!! And there is NO EMAIL or phone number to contact regarding this problem which is quite RIDICULOUS !!!

TO BLACKBERRY-YOU HAVE A PROBLEM WITH BLACKBERRY APP WORLD NOT ACCEPTING CREDIT CARDS

HI, I AM AN OWNER OF A BLACKBERRY Q10 AND A LOYAL BLACKBERRY USER SINCE THE 8800 SERIES BLACKBERRY CURVES. THERE IS SOME TYPE OF PROBLEM WITH BLACKBERRY WORLD. I AM CURRENTLY RUNNING 10.3.2.556. UNTIL LAST THURSDAY BLACKBERRY APP WORLD WORKED WITH MY CREDIT CARD. THEN ALL OF A SUDDEN IT JUST STOPPED. SAYING THAT THERE WAS A PROBLEM WITH THE TRANSACTION AND TO TRY AGAIN LATER. NOW I CANNOT USE MY CREDIT CARD AT ALL. I AM POSTING THIS IN MULTIPLE FORUM BECAUSE I AM NOT THE ONLY ONE HAVING THIS ISSUE. I HAVE RECENTLY POSTED THIS PROBLEM ON CRACKBERRY.COM AND OTHERS ARE HAVING THE SAME PROBLEM. http://forums.crackberry.com/ask-question-f432/why-blackberry-world-will-not-let-me-purchase-apps-when-working-before-1032609/?mn_qa=1#post11839564 AND IF YOU LOOK ON THIS SITE AND CRACKBERRY FURTHER YOU WILL SEE OTHERS ARE HAVING SIMILAR ISSUES. I HAVE ALREADY TRIED TO GO ONTO THE BLACKBERRY APP SITE ON MY COMPUTER BUT NOW THERE IS NO OPTION TO CHANGE THE PAYMENT OPTIONS THERE ANY MORE. WHAT IS THIS. WHY IS IT HAPPENING?????? CAN YOU PLEASE LOOK INTO THIS PLEASE WHOMEVER FROM BLACKBERRY SEES THIS POST. SINCE THERE IS NO NUMBER TO CALL FOR HELP ABOUT THIS I AM POSTING HERE UNTIL SOME TYPE OF BLACKBERRY PERSON ANWERS. I AM ALSO GOING TO TRY AND POST THIS IN THE FORUMS FOR Q10, CLASSIC, PASSPORT, LEAP, ETC., SO SOMEBODY CAN HELP US. SOME PEOPLE SAY IT HAS BEEN GOING ON FOR MONTHS ON THEIR ACCOUNT AND NOTHING HAS BEEN DONE. HELP US PLEASE. THANK YOU.

Hello andreabn90
If you can't remember your security questions go to Express Lane.
select iTunes from the list, then iTunes store. On the next screen select account Management. There, select iTunes store account security and write that you would like to reset your security questions and / or answers.
You should get an eMail reply over the next 24 hours.

Adobe online store in UAE not accepting credit cards, Any solutions

Hi,
I am trying to subscribe to Adobe Cloud in UAE, the adobe store takes me through all the purchase steps and after final confirmation step, it gives me a message that Payment Authorisation Failed.
Now i checked with my bank and there is nothing wrong with my credit card account, they also confirmed that no transaction was received from Adobe.
It is clear to me now that there is something wrong with Adobe online store that makes it rejects purchases from UAE.
I tried with chat customer services many times, last thing they adviced me to do is to make the purchase through a local phone number which i tried so many times and its busy all the time, 24 hrs/day busy.
I don't know but it seems that Adobe has so many problems with their online purchasing system and they are not resolving this quickly enough losing allot of mony.
If any one has some experiance with this, specially from UAE, please share it with us.

Sorry to hear about that bad experience, I would advise you to go through a local reseller, then. In the UAE you shouldn't have an issue locating one: http://adobedealreg.force.com/PartnerSearch?lang=en

Im having issues with itunes reading my credit card information

so just recently got a new card, same number just different expertion date and security code i changed my info as soon as i got the card. and i was purchasing music just fine until yesterday it said my security code was invalid now i cant even download free apps or purchase them

These are user-to-user forums, you're not talking to iTunes Support nor Apple.
You are sure that your card details were taken from your iTunes account ?
If your account has been compromised then remove your card from your account, change your password, and contact iTunes Support : http://www.apple.com/support/itunes/ contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Changing payment info : http://support.apple.com/kb/HT1918
If it's not on your account then contact your card issuer and get the card cancelled and replaced

App Store Not Accepting Credit Card Info

Ok, so has anyone else had this problem? I can't purchase anything from the app store (aside from free apps) but I can purchase from the rest of the iTunes store.
Does anyone have any tips? Thanks!

You are so lucky! I also called the US from here in HK and was on the phone for about 45 minutes.
He put me on hold for 10 minutes while he researched the problem and returned to say that they are now blocking non-US IP addresses from accessing the US iTunes store. He told me that the only thing I can do is buy iTunes gift cards or have someone in the States log-in to my account and download them for me. I suspect that it must have something to do with some Chinese websites that gives you 24 hour unlimited access to the US itunes store to download anything you want.
But this can't be the whole story as some people in the US are experiencing similar "verification loop" problems.
It's too bad. I finally made the switch to iphone after years with Symbian Nokia phones. Despite Symbian's lack of apps, I never once encountered such restrictions as I do with this iphone.

Verify billing information - cannot update or add apps - wont accept credit card details PLEASE HELP!!!

cant update or add apps to new iPhone 4s itunes not accepting my billing information what can I do

Get in touch with iTunes support:
https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=PF4

ITunes Not Accepting Credit Card Information

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