ITunes not allowing iPod to hook up

Hi.
My laptop had a little problem, so I reinstalled windows, so anyway, I hook up my iPod to my laptop, because the screen says hook up to iTunes, and after I hook it up, iTunes says, "Cannot view (something like that) iPod because theres a pass lock on it, and I did put it on it, and I cant get into my iPod to unlock it, because it says hook up to iTunes. :'(
Is there a way to fix this?
Zac

Disconnect.
Shut off iPod. (Hold top and Home buttons and slide...)
Hold and KEEP HOLDING the Home button while plugging in to the computer.
You will be asked to restore, bypassing the passcode.
You will not have any data on the iPod when done - you have to re-sync.
Scott

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Greetings BevAnneS,
After reviewing your post, it sounds like it does not recognize that iTunes is installed. It looks like you have already done some troubleshooting. I would recommend that you read this article, Don't uninstall these components in a different order, or only uninstall some of them.
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
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ITune not recognising iPod touch, on and off.

Okay, this is not the usual iTunes not recognising the iPod.
I had this problem when I first set up my iPod. After a full uninstall and reinstall of iTunes, as described in the support article, my iPod was recognised. Now I have added more music to my collection, and a couple of the apps need updating I wanted to update my iPod. I connected my iPod and nothing, it does not show in iTunes. It is showing in my computer as a camers which I really wish it would stop doing. Also when my iPod was connected the first time I set up to allow it to wirelessly update and it won't do that either.
I am stuck on what else to do. I just hope I am not going to have to do a full uninstall and reinstall every time I want to update my iPod, because it rather defeats the purpose.
I have read and followed the instructions here:
http://www.apple.com/support/ipodtouch/assistant/itunes/
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Illass thank you for the reply, but as I said I have done everything on the support page. I even printed off the uninstall instructions as it gave you a rather precise order to do it in and I did check for the folders to see if they had been left, I learnt that when I updated my graphics drivers and still a game said my card wasn't up to scratch, even though my card supported shading 4.0 it only needed 2.0 for the game.
I also printed off the software conflict information otherwise I would have gotten totally lost.
However thank you for the disabling info, as it was getting a tad annoying when I was connecting it to charge up.
I decided to uninstall and reinstall again and low and behold it is recognised again. That makes it the second time I have had to do this to get my touch recognised. However doing this everytime I want to update is going to be rather annoying.
Ah the days of the Nano 2nd gen, and the innoence of those times. Shame some clumsy so-an-so knocked it out of my hand and stepped on it as it was just so simple to use.

SOLUTION to iTunes not recognizing iPod

I was having a problem with itunes not loading my ipod under the source list...and it wasn't even in the preferences..it would say "no ipod connected" and I noticed NUMEROUS other people were having the SAME problem!
I was so frustrated after hours and hours of trying different things..and uninstalling and reinstalling the programs NUMEROUS times..
While filling out the service form I decided to try ONE MORE THING...it worked...
here's how I did it..(make sure your ipod is attached to your computer)
- open itunes
- go to file
- then, export song list or library (either one)
- find "my computer"
- find the drive that ipod is in....it won't say..but mine was "J"
- select the drive.
- it'll say that it needs to be formatted
- allow it to format..
and BAM! the ipod showed up in the source list on itunes RIGHT AWAY...
Hopefully this works for others like it worked for me! that would be great!
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4georgia: allow it to format; I'm pretty sure it's just giving you a heads up that if you had anything stored on our ipod, that it would erase it.
abbottg: glad to hear it was a success!
as for the other two posts: Did you try it anyway to see if it was on one of your drives? Because after a couple of times I would plug my iPod into my computer, the computer would not recognize it anymore. But it still would work. If not; then good luck! I know how frustrating it is
Windows XP

Windows XP or iTunes not recognising ipod

I see a lot of posts regarding ipods not being recognised by either Windows and/or iTunes and I just thought that I would pass on this tip that has helped me fix this problem on two Windows PCs.
In both cases the cause of the problem was usb related. For some reason Windows sometimes gets its underwear in a twist with its usb configuration and in both cases the following procedure fixed the problem.
1.Turn off the computer.
2.Unplug all USB devices from their connections in the computer except for keyboard and mouse.
3.Turn on the computer.
4.Plug devices back into the computer or hubs, one at a time in the following order. Wait for Windows to find and enable each device before connecting the next.
a Hubs
b Printers and multifunction devices
c Scanners
d External drives (not memory or key plugins)
e Camera and PDA docking stations
f All other devices
5. Make sure the devices work.
That's it.
I know it sounds like alchemy and i'm not suggesting that it will work for everyone with ipod recognition problems but it has certainly worked for me with two PCs. My PC and iTunes happily run 3 ipods - a shuffle,an ipod mini and an ipod nano.
I thought the above might just help some harrassed Dads and Mums from tearing their hair out on Christmas morning.
lowdown
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Do either of these help?
iPod missing in "My Computer" or in iTunes for Windows
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Is the software up to date?
iTunes
iPod Updater
Updating iPod's Software
Also, if you have a 4G iPod, why post in the iPod nano forums?
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I haven't updated my iPod for a while, certainly not since the last couple of iTunes updates. However, today I opened iTunes, connected my iPod nano and it is not being seen by my MacBook.
I've tried closing and reopening iTunes whilst keeping the iPod connected and I rebooted the MacBook with the iPod connected. It still doesn't see it.
Anyone got any ideas?
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Hello,
Thanks for responding.
I've solved the problem by simply resetting my iPod.
Follow this link to see how...
http://docs.info.apple.com/article.html?artnum=61705
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Well, perhaps I wasn't being clear -- can you select the option to sync the iPod? Or is it grayed out? If you can select it, are you saying it doesn't do anything?
If so, the usual remedy is to use the firmware updater to restore the iPod back to factory conditions and do a complete resync. That ought to fix things.

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I try to update my iPod touch 4G to 4.3.1 but iTunes says" The iPod software update could not be contacted."? And my internet is working fine!
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Haha thanks lllaass!! It worked!
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How to prevent iTunes not recognizing iPod

After about 6 months with my iPod mini, I have had to re-install iTunes about 4 times. Symptoms: iPod shows up on the desktop but not in iTunes. Most times it has happened after updating software for iTunes or the iPod. This time it happened spontaneously. I have been successful each time by using the instructions at http://docs.info.apple.com/article.html?artnum=61937 but this is getting really old. Anyone have suggestions to prevent this?

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My ipod has been plugged in for hours and it still says do not disconnect. Also, itunes says that there is no ipod connected. How do I fix these and have itunes find my ipod.

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Hi there
I have a 20Gb iPod, and my wife has a nano. She has a nano dock in one port on the PC, and she has her own library in her own profile on the PC. When I used to connect my iPod to the PC, I just pulled the plug out of the back of the Dock, and plugged in my iPod - iTunes recognised it without a hitch.
Now I've got a dock as well, plugged into another free USB port on the PC, but when I put my iPod in, iTunes won't recognise it.
iTunes still recognises it if I plug it in the way I used to, however.
I have tested the USB port with other peripherals, and it is fine. I have tested the dock by 'bypassing' the actual dock and plugging the iPod directly onto the cable. Still nothing. But this dock and cable work fine when plugged in to my stereo, so I really don't think the fault lies there.
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Is the USB port your have your dock plugged into or your cable plugged into a USB 2.0???
Is it one of those "handy in front or on the front of your pc tower casing"??
If your answer to the first question is yes, then I have no clue how to help.
If your answer to the second question is yes, then the problem is with the actual USB port, you see the computer manufactures put those handy USB 2.0 ports on the front but the problem lies in the wires that connect it to the mother board. The wires can't handle the 2.0 communications and this confuses the computer, and consequently the computer and iTunes will disable that port and not recognize it.
Post back your response, I am curious.

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I have a 3G on 4.1 (8B117) trying to update to 4.2, and iTunes is not allowing it. I'm running OS 10.4.11 and up-to-date iTunes 9.2.1 (5).
When my iPhone is connected, the iTunes phone summary tab shows that an update is available to 4.2 and to click Update, as I have always done in the past. When I do that, I get a pop-up window that says: "This version of iTunes (9.2.1) is the current version." It doesn't open the window to give the option to install now, download, etc., as usual.
I have tried re-launching iTunes and re-connecting the phone, but no change. Would anyone have a suggestion as to what, if anything I'm doing wrong, or what a possible solution might be available?
Thanks.

You need iTunes 10.1 or higher to install iOS 4.2.1. iTunes 10.1 or higher requires Leopard or Snow Leopard. You have no choice but to update your computer's OS.

Public thanks to user "Jeff Bryan" for post on itunes not detecting ipod

after several hours of going in circles on apple's ipod support page finding no answers i came across a post by jeff that at least made my ipod semi-functional again. my only question to apple is why do other ipod users have to provide product support? and why is the advice he gave more complete than apples own web page? i have never been a big fan of apples/macs but the ipod seemed like a neat gadget so i took a chance and got one for my girlfriend. it has been nothing but problems and is always in need of some upgrade, reset, or bizzare combination of pressing buttons just to keep it running. i later purchased 3 sansas for other members of my family and they have yet to have a problem. i guess this level of maintanance is ok if you like to spend all of your time tweaking your tech toys but is completely unacceptable for a casual user that just wants to listen to music. i dont think i will be buying any more apple products.
summary of problem:
ipod nano worked for while (needed a reset about every two months and locked up several times requiring reload of firmware)
one day itunes could not find ipod. no config changes were made to the host computer
ipod still showed up in windows as f: drive (usb mass storage device)
tried all troubleshooting tricks on page: http://docs.info.apple.com/article.html?artnum=93716
loaded itunes 7.0.2.16
ran diagnostics and got green light for ipod connection status but still not showing up in itunes
itunes will only find the ipod if i put it in disk mode according to jeffs advice in link below. once disconnected, i have to put it back in disk mode for itunes to find it again
http://discussions.apple.com/thread.jspa?threadID=720510&tstart=30
if anybody has any other advice on getting this thing to function properly, it would be greatly appreciated.

First of all, thanks for the thanks!! : )
Did you follow the advice in some of the other links, like changing the iPod's assigned drive letter, or disabling fast user switching?
When I was a Windows user, I did both these things and I also had disk use enabled permanently (you can do this via the summary screen) as I found it helped with connection issues. The only downside with this is that you must manually eject the iPod after use (even with auto sync selected).
"my only question to apple is why do other ipod users have to provide product support?"
As well as these forums there's a wealth of Apple articles, but it's knowing where to look. Every other manufacturer has support forums too.
With the number of knowledgeable people who post here, you're more likely to get a good answer here than anywhere else. As long as you avoid the one or two folks who post complete nonsense!!
Don't suppose the iPod is still under warranty?

ITunes not allowing iPod to hook up

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