Itunes not allowing restore or update. Please Help!!!!!!!
I have a 80gb video ipod that is not restoring or updating on my mac book(black). The ipod, when plugged into my friend's computer, is showing up as a video ipod with the correct software version. When I plug the ipod into my computer iTunes says that the ipod software is too old to update and doesnt display itself as a video ipod. I have tried to uninstall and reinstall itunes but that does not fix the problem. I have all updates installed. Please help!!!!!
When I plug the ipod into my computer iTunes says that the ipod software is too old to update and doesnt display itself as a video ipod.
hmmmm. that might be associated with a skunky ipoddriver.kext file. perhaps the following documents might be of some assistance:
iTunes 7 for Mac: Restore option is not available
iTunes: No Photos or Videos tab in the iPod preferences pane in Mac OS X
iPod does not appear in iPod Updater or iTunes in Mac OS X
Similar Messages
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Can't update/install itunes- 'not a valid win32 application' PLEASE HELP
Hi Guys,
I'm having some serious problems with installing iTunes on my laptop. I have searched and searched the internet and can not find any solution to my problem. I am receiving the error "itunes is not a valid win32 application' after the program finishes downloading. Sometimes however it will just stop in the middle of the download. I use a SONY VAIO VGN-NW25GF which was only purchased last year. It uses windows 7. I had trouble downloading itunes to begin with though eventually it worked, however since the new 10.1 update has been available ive been attempting to update it almost every time i use itunes. Each and every time it fails and i've had enough as i need to update my iphone software. I’ve since uninstalled both itunes and quicktime hoping it will reinstall properly. But nothing, the same problem is occurring and now i have no itunes program!
I've tried all the solutions online about deleting browing history/temp folder and any itunessetup.exe/quicktimesetup.exe files and nothing works. I've also tried downloading using a different browser and still nothing. I’ve done a virus scan, disk cleanup and disk defragment and NOTHIGN is working. I'm starting to get quite frustrated as i need this program for my iphone. Any help would be greatly appreciated!! Thanks I have the same problem!!!!PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
-I'm having some serious problems with installing iTunes on my laptop. I have searched and searched the internet and can not find any solution to my problem. I am receiving the error "itunes is not a valid win32 application' after the program finishes downloading. Sometimes however it will just stop in the middle of the download. I use a SONY VAIO VGN-NW25GF which was only purchased last year. It uses windows 7. I had trouble downloading itunes to begin with though eventually it worked, however since the new 10.1 update has been available ive been attempting to update it almost every time i use itunes. Each and every time it fails and i've had enough as i need to update my iphone software. I’ve since uninstalled both itunes and quicktime hoping it will reinstall properly. But nothing, the same problem is occurring and now i have no itunes program!
I've tried all the solutions online about deleting browing history/temp folder and any itunessetup.exe/quicktimesetup.exe files and nothing works. I've also tried downloading using a different browser and still nothing. I’ve done a virus scan, disk cleanup and disk defragment and NOTHIGN is working. I'm starting to get quite frustrated as i need this program for my iphone. Any help would be greatly appreciated!! Thanks -
Please help!!!
I got this under XP before. I was totally baffled until I realized there was a network drive mapped to the same place XP was trying to mount my iPod. The common symptom is that you'll get this sort of "corrupt" error on one machine but it works ok on a friend's machine. If that's true for you, you can change the network drive mapping to another drive letter (easiest) or mount your iPod and change its drive letter in the disk management control panel (under admin tools).
Hope that helps... this one just about had me pulling my hair out until I recognized the problem. -
Usb port not working after yosemite update please help
ive got an early 2011 macbook pro i5. and one of my usb stopped working. if i reset my computer it works for a while and then stops again. all these after yosemite update please i really need help on this.. and also when ever im in the middle of something it keeps crashing and saying these things below after i booting back up. ive tried several things, didnt work, tried repairing disk permissions. please anybody with any idea help me!
Anonymous UUID:
CCC4DCA9-48E9-4692-250B-488588FCC69E
Sun Nov 9 17:58:17 2014
*** Panic Report ***
panic(cpu 0 caller 0xffffff802a005eb2): "Possible memory corruption: pmap_pv_remove(0xffffff803b8db998,0x7fff7360f000,0x6d654, 0x6d654d64, 0xffffff8031663cc4, 0xfffffeb38ae0f078): null pv_list!"@/SourceCache/xnu/xnu-2782.1.97/osfmk/i386/pmap_internal.h:768
Backtrace (CPU 0), Frame : Return Address
0xffffff8031663b80 : 0xffffff8029f3a811
0xffffff8031663c00 : 0xffffff802a005eb2
0xffffff8031663cf0 : 0xffffff802a0065e5
0xffffff8031663d50 : 0xffffff8029fb6b4a
0xffffff8031663e60 : 0xffffff8029facd2c
0xffffff8031663e90 : 0xffffff8029f5c747
0xffffff8031663ed0 : 0xffffff802a3c45ff
0xffffff8031663f40 : 0xffffff802a3c425c
0xffffff8031663f50 : 0xffffff802a44dcb2
0xffffff8031663fb0 : 0xffffff802a03ac46
BSD process name corresponding to current thread: suhelperd
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide:
0x0000000029c00000
Kernel text base: 0xffffff8029e00000
__HIB text base: 0xffffff8029d00000
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 7052072843826
last loaded kext at 6483411185500: com.huawei.driver.HuaweiDataCardActivateDriver 1.0.12 (addr 0xffffff7fac6ba000, size 16384)
last unloaded kext at 6604174049015: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7fac717000, size 16384)
loaded kexts:
com.huawei.driver.cdc_ncm 2.7.2f16
com.huawei.driver.dc_net 1.0.2
com.huawei.driver.cdc_acm 2.6.2f17
com.huawei.driver.cdc_usb_bus 1.0.3
com.huawei.driver.HuaweiDataCardDriver 4.25.45
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 100.14.37
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 266.5
com.apple.driver.AppleMikeyDriver 266.5
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.ApplePolicyControl 3.7.21
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHD3000Graphics 10.0.0
com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0
com.apple.driver.AppleBacklight 170.4.12
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleUSBHub 705.4.1
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOHDAFamily 266.5
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOSurface 97
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleGraphicsControl 3.7.21
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IO80211Family 700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Model: MacBookPro8,1, BootROM MBP81.0047.B04, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f96
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.0f10 14890, 3 services, 19 devices, 2 incoming serial ports
Serial ATA Device: ST9320325ASG, 320.07 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: Hub
USB Device: HUAWEI Mobile
USB Device: IR Receiver
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, 20080d.0I have the same problem when I updated to OS X 10.10 I lost both my USB ports as far as they will not recognize anything that I plug into them. The power part of the USB seams to work since it will recharge my Striiv Touch but nothing shows up when you connect anything to the ports.
I have tried a number of things from rebooting, trying other usb devices that work on other systems with no problems but will not work on my Macbook Pro.
Any Help out there?
Hardware Information: ℹ️
MacBook Pro (Retina, 15-inch, Late 2013) (Verified)
MacBook Pro - model: MacBookPro11,3
1 2.3 GHz Intel Core i7 CPU: 4-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 1:43:41
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad -
ITunes not reconizing removal of songs,please help!
Every time I sync my iPod up to iTunes, and remove a song,video,playlist,etc...it doesn't seem to give back the space on the iPod that the file had taken up. Not according to the counter on the bottom of the iTunes screen at least.
The odd thing is,if I add a file to my iPod,it reconizes that perfectly fine. So its takeing space,but not given it back,what gives?
Any help would be much appreciated,
Thanks!Go to My computer and right click your IPOD (if you have it in disk mode), go to properties and see the used and remaining space. Now go in and delete a song or 2 on your IPOD and then go back into my computer and check to see if there has been a change. Trying to determine if ITUnes is for some reason not reporting correctl changes versus windows?
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ITunes not allowing me to update my credit card ?
By 'not allowing' you mean ... ? Are you getting an error message when trying to add your new card ?
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my iPhone 4S the restore Ends at 60 % with error 1 (not -1).
I reinstall iTunes, download iOS 7.0.1 as ipsw and No success
I Think that is a problem of the iTunes or firmware versions :/.
Apple Please Help us!You can't Restore to any iOS other than 7.1.
If the error persists, try on another computer. Still no joy, it is a hardware failure. -
Hi, cant update IO6. After downloading the update and processing it through Itunes on my mac.... and I have a factory unlocked Iphone 4S. Cant update the software. Waring message is say this devise is not eligible for build. Please help.
Download iTunes using the tab at the top of this page. Then run the update with iTunes closed.
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HELLO, I UNLOCKED MY 3GS PHONE THEN RESTORED IT TO FACTORY DEFAULTS THROUGH ITUNES THEN COULD NOT REACTIVATE THE IPHONE, I TRIED SEVERAL TIMES USING WIFI AND ITUNES, IT CAN NOT DETECT THE SIM, SOMEONE PLEASE HELP ME WITH FOLLOW UP, THANKS
sir as ur reply i guess that my phone has locked again as i restored to factory defaults, now if i try with a att active sim then can i activate the iphone ? and i think i need to unlock again if i want to use sim other then att right ? pls reply me in details asap
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After I restore my iphone 3g 32gb in itunes, I can not activate my iphone more. please help.
after I restore my iphone 3g 32gb in itunes, I can not activate my iphone more. please help.
What error message are you getting when you try to activate?
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My son has disabled his ipad mini, Ive tried to go into Itunes to recover but i is giving me the following message:
"The Ipad software update server could not be contacted" could someone please help me I have an upset little boy who thinks the only option left would be to put the Ipad in the bin!!!!!Hi there BEXDON,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update serverhttps://support.apple.com/kb/TS1814
-Griff W. -
I have updated to iTunes 10 and now my unchecked songs are playing... I don't want this and can't figure out how to have it like it was before (not playing unchecked songs). Please help! I leave the unchecked songs in there b/c there will come a point in time where I want to listen to these songs but right now I don't.
yes, 10.3.1, iTunes already restarted, menu settings already like that and still it will play all unchecked songs (including the checked songs of course). Why even have check and unchecked if the program is going to play all of them anyway?!
thanks for responding though... -
My iPad 2 will not allow me to update my apps. When I hit the update button I get a spinning circle but then it times out and doesn't update. In the past when I have updated successfully, the spinning circle would show me an indicator of time left on the update. I no longer have this Indicator. The circle just spins and times out and nothing happens. I've reset the iPad in the settings menu, reset the router, logged in and out of Apple id, powered ithe iPad off and on, and tried a couple other "fixes" that I've read online. So far no luck. AAny help would be greatly appreciated. Much thanks!
How much free space do you have? If it is low, installers may not be able to run properly.
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Itunes 10 will not allow me to update 1st generation Ipad to OS 5 or 6.
Solving MSVCR80 issue and Windows iTunes install issues.
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while updating my iphone software it got intruppted and now showing connect to itune not getting restored please help
Try doing a hard reset on the phone;
1. Hold Home and Sleep/Wake buttons at the same time;
2. Wait for the Apple logo to appear (ignore the slide to Power Off option)
3. Let go of the buttons when you see Apple on the screen
4. Allow iPhone to reboot;
If you are still unable to get the phone to power on, charge, or connect to iTunes; it could possibly require service. (hardware replacement)
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