Itunes not compatable...I have a new laptop with Windows 8, I have installed the most recent download 11

What do I need to install for itunes to be compatable with Windows 8.

Why do you believe it is not compatible?
Is there an error message?

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I have installed the most recent version of Snow Leopard on my MAC, and I am trying to install Mountain Lion from the Apple Store. It will not install, because it says I do not have 2GB of memory, even though I have over 200GB available. Please help.

I have installed the most recent version of Snow Leopard on my MAC, and I am trying to install Mountain Lion from the Apple Store. It will not install, because it says I do not have 2GB of memory, even though I have over 200GB available. Please help.

Welcome to the Apple Support Communities
One thing is the memory, and another thing is the hard disk space. You are telling me that you have 200 GB of free space on the hard disk, but the App Store is telling you that you have to install 2 GB of memory or more on your Mac if you want to upgrade to OS X Mountain Lion.
First of all, open  > About this Mac > More Info, and copy "Model Identifier" here, so we can know what Mac you have got and how much memory you can install.
We recommend to buy the memory in OWC or Crucial (Crucial is cheaper and offers the same compatibility warranty as OWC) because you won't probably have any problem with the memory you buy there

HT1918 apple tv will not allow me to purchase a show. It tells me to verify my payment information on the computer which I have done several times. I have installed the most recent update and restarted it. Any ideas?

My G2Apple TV will not allow me to purchase a show. It tells me to verify payment info on my computer which I have done several times. I have installed the most recent update and restarted. Any ideas?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Just bought new PC with windows 8.1 and installed the 64bit tunes as instructed by the new PC. Only a small part of my music library is now showing but can see all the files in the itunes folder on an eternal hard drive linked to my old XP pc.

Problem - changed PC to one with Windows 8.1 ( previous from 2006 with Windos XP). Previously all ITunes stuff on an external harddrive as 80 gigs of music too much for the old PC
When attached Harddrive to new PC was told needed to install the new 64 bit iTunes as 32 bit iTunes not compatable.
Did so but only a very small portion of my music is showning - though rest of Library is still on the external drive in the folder.
Help please
Thanks

Again many thanks. I have tried to tidy up the folders as per your idiot guide- which term is appropriate for me
Under iTunes Media though I do not have folders for Books,iPod Games, Mobile Applications, Movies, TV Shows so I only have Auto Add to iTunes, Music, Downloads and Podcasts - My question here is is this OK.
Next - Library files that you mention are there but do not end .itdb
Next - in the main iTunes folder followingon from Artwork and Media folders there is some other iTunes database stuff like Library Extras, Library Genius, Library and Music Library(xml) all dated 10/02/12 plus MimiPlayer .dll dated 21/02/14 and Set Up Short Cut dated22/03/14
AND there is also a Programme Files folder with a sub folder holding file folders called CD Configuration,iTunes Resources, iTunes Help Resources, iTunes Mini Player Resources and Mozilla Plugins all dated 24/03/14 ( when I downloaded the new iTunes) and then a lot of application extension stuff from 2011
To recap I unistalled the old 32 bit iTunes and installed the new 11.1.5 (64 bit) version over the weekend SO is any of the old stuff listed above required.
Outcome right now is that as previously I can only call up the Downloaded music not Podcats or CD copies.
Regards
David Pugh

New laptop with windows.8.1 and i am unable to download itunes can you help, ps in idiot proof language thks

I have purchased new lap top and downloaded windows.8..1 but i am unable to download itunes, it keeps coming up as unsucessful. I am a bit thick when it comes to technology so any step by step insturctions would be good. Please help thanks

I'm having the same problem. I had previously downloaded an earlier version but it's apparently too old to allow me to activate my new iPhone. I tried disabling Download Manager (holding down the shift key); it was disabled but I still got the immediate "Thank You" without the new version being downloaded. Any suggestions? Anyone using Vista able to download this version?

Old printer newer laptop with windows 7 home premium installed

Hi.... I have a toshiba Satelite laptop that at one point had Microsoft office home and student2007 installed. Due to some difficulties I had with my laptop I had it fixed and they installed windos 7 home premium now. Now my HP Photosmart C5280 All-In_One printer will not work. PLEASE HELP ME IF U CAN> Thank you The printer use to work GREAT until windows 7 was installed.

Hi,
Please download the following software and drivers then install to your Windows 7 computer(s):
http://ftp.hp.com/pub/softlib/software11/COL30099/mp-74848-1/PS_AIO_02_NonNet_Full_Win_WW_130_140.ex...
The file is over 300Mb, this may take a while to download:
Release details
Released:2009-10-20
File name:
PS_AIO_02_NonNet_Full_Win_WW_130_140.exe [1/1, 311.96M]
Version13.1.0
Compatibility:
Microsoft Windows 7 (32-bit)
Microsoft Windows 7 (64-bit)
Microsoft Windows 7 Home Basic (32-bit)
Microsoft Windows 7 Home Premium (32-bit)
Microsoft Windows 7 Professional (32-bit)
Microsoft Windows 7 Enterprise (32-bit)
Microsoft Windows 7 Ultimate (32-bit)
Microsoft Windows 7 Home Premium (64-bit)
Microsoft Windows 7 Professional (64-bit)
Microsoft Windows 7 Enterprise (64-bit)
Microsoft Windows 7 Ultimate (64-bit)
Microsoft Windows 7 Home Basic (64-bit)
Regards.
BH
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I have just bought a new laptop with windows 8 and when trying to load itunes was told it was incompatible. Can anyone tell me what I can do to put itunes on my computer? thank you

I have just bought a new laptop with Windows 8 and cannot load itunes from the existing disc or online as it is incompatible.Can anyone tell me what I can do now to get itunes on to my computer? Thank you

See the futher information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
See this migrate iTunes library post for advice on moving the library over from a previous computer and this post on deduplication.
tt2

I bought a new laptop with Windows 7. My computer name in Windows has changed, and now, my Ipad can't find Itunes

I bought a new laptop with Windows 7. My computer name in Windows has changed, and now, my Ipad can't find Itunes, and Itunes can't find my Ipad. [email protected]

Ok, if reinstalling iTunes as suggested above does not resolve the issue of iTunes recognising the iPad then try this -
Firstly, make sure that your device is not hidden (left hand pane). If it just reads device then toggle between SHOW and HIDE.
Secondly, try all the other ports on your computer, even a number of times.
Thirdly, make sure your lead /connections are no faulty.
Fourthly, if you have another computer try plugging your device into it without taking any action, give it a moment, remove it and try it back in your other computer again.
Failing all that, see here - http://support.apple.com/kb/TS1538
And failing all that put the device into Recovery mode. See here and note the paragraph 'If you restore from a different computer.... ' down near the bottom of the page -
http://www.apple.com/support/ipad/assistant/itunes/
As for making your new laptop your 'home computer' follow these instructions -
1. Without connecting your iPad to your computer -
A) Install iTunes / make sure the latest version of iTunes is installed.
B) Go to the Store tab and click on "Authorise This Computer".
C) Go to Edit, click on Preferences [iTunes and Preferences on Macs] and click on Devices. Put a check mark in the box next to "Prevent iPods/iPhones/iPads from syncing automatically". Click OK and close iTunes.
2. Connect your iPad to your computer -
A) Start iTunes (it will not start automatically because of the action at 1(C) above).
B) Right click on your iPad under Devices in the left column. Select "Transfer purchases".
C) When the transfer has completed, right click on your iPad again and select "Backup".
D) When the backup has completed, left click on your iPad, click on the Apps tab, and put a check mark in the box next to "Sync Apps", and then click on "Apply" (bottom right).
E) Unless you want to always do a manual sync (as I do), go back to Edit, Preferences [iTunes and Preferences on Macs] and uncheck the box next to "Prevent your iPod.....".
F) Finally, on your iPad, check that everything is syncing properly. If not, go back to iTunes and check all settings.
NB You should not lose any apps. However, any 'purchased' missing apps can be downloaded again FOC. As with updates, this must be done with the Apple ID under which they were originally 'purchased'.
Also see here as to moving your music to your new computer -
http://support.apple.com/kb/HT4527

ITunes initially loaded on XP but newer laptop is Windows 7. Cannot sinc with iPod., iTunes initially loaded on XP but newer laptop is Windows 7. Cannot sinc with iPod.

Initial iTunes was loaded on XP and newer laptop is windows 7. iPod will not sinc

Migrate the library from your old compuer or restore a backup of it. If neither are possible then see Recover your iTunes library from your iPod or iOS device.
tt2

My iPod classic won't charge. I just bought a new laptop with Windows 8 and when I plug in my iPod, iTunes will recogniandze it and will sync but after the syncing process ends the charging stops. Any suggestions?

MyiPod classic won't charge. I just bought a new laptop with Windows 8 and when I plug in my iPod, iTunes will recognize it and sync, but will only charge during the syncing process. Any suggestions?

rubicon53 wrote:
I just bought a new laptop and my ipod nano will not stay connected to my computer.
I cannot transfer any of my songs to my new laptop
How to use your iPod to move your music to a new computer

I have a hp c5580 . i got a new laptop with windows 8.1 but i can no longer scan as a pdf file.

i have been using my hp c5580 all in one for years. i scan all my documents as pdf files. i have recently bought a new laptop with windows 8.1. when i scan documents it saves them as jpegs it will not give me the option to save as pdf now. i also do not have the hp solutuion center any more. how can i fix this. pdf files are very important in my line of work.

Hi,
No available software and drivers for Windows 8.1:
http://support.hp.com/us-en/product/HP-Photosmart-C5500-All-in-One-Printer-series/3575176/model/3575...
Please try Software and drivers for Windows 8 for the series:
http://ftp.hp.com/pub/softlib/software12/COL30128/mp-109095-2/PS_AIO_04_C5500_NonNet_Full_Win_WW_140...
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

TS1363 My ipod 6th generation is not coming up in my devices with itunes. I am using a new computer with windows 8 and it is shoing up in my computer but not in itunes. any suggestions

My ipod 6th generation is not coming up in my devices with itunes. I am using a new computer with windows 8 and it is shoing up in my computer but not in itunes. any suggestions

I am having the exact same problem but as yet have not found a solution.

I just bought a newer Nano and I need to upgrade my itunes for a laptop (with Windows) that no longer has the capability to go online. Is there a way to do this?

I just bought a newer Nano and I need to upgrade my itunes for a laptop (with Windows) that no longer has the capability to go online. Is there a way to do this?

Hi John,
Thanks for your response, but if you read my first mail, it's the original serial number that I don't have. I bought the original LR as download and have misplaced the serial number. Is there any way to find it???
Linda

Downloading installer works, but installation does not. Nothing happens. New laptop with Win 7 (no earlier Firefox version) & Norton Anti-virus. 3rd Firefox

When I click button to install now, it only restarts the EZ download installer again. I've gone through the process at least 15 times now. I installed FireFox twice before on Windows XP with no issue. I've tried by turning off Norton, computer shut down & restarts, searched Internet Explorer settings for a setting to change, and still no success. I see no one else having this problem in the troubleshooting files, so it must be me.
New laptop with plenty of harddrive space. Internet Explorer version 9.0.8112.16421. Bing search - yech

finitarry,
Thank you for contributing.
I have downloaded the 607 KB "Firefox_Setup_19.0.2.exe" file four times now from at least three different Mozilla websites via EZDownload. I was very careful about that because one time I did it with Norton Anti-virus temporarily disabled. I double-click on the above file and it opens a new window with various "extra" software options and finally arrives at "Install Now" or "Later" buttons. Clicking"Install Now" brings up a Windows Open File - Security Warning box with "Run" or "Cancel" buttons. Clicking "Run" starts the setup file all over. I'm in an endless do-loop. It never installs Firefox and no new Firefox files show up on my PC.
AliceWyman,
Thank you for contributing.
Before beginning this post, I scoured the Support files and especially the "Download, Install and Migration" help files. Most topics close to mine deal with the Norton toolbar, which seems to have been resolved.
Doing some more looking, I found that my setup file was always 607KB, yet the website says it is 19.6MB. When I download it to my Windows 7 laptop, I have gotten a 607 KB size file four times, even though the process did not seem to be interrupted. However, using my Windows XP PC, I get 19.6MB. That could be the problem. I'll transfer the 19.6MB file from the XP to Win7 and see if that works. Thanks. I'll get back to you.
3/24/2013: It worked. Hallelujah!
Someone might want to verify this only happens to me. Maybe it is one of my settings or a fluke or maybe I'm paranoid, but a brand-new laptop with Windows 7 factory-installed stops the Firefox download at 607KB four times in a row (on different days) with no error message. I have to transfer the file from an old Windows XP PC. That sounds to me like Microsoft is trying to prevent the use of Firefox. It could have been something in Windows 7 Home Premium (service pack 1), Internet Explorer (version 9.0.8112.16421 64-bit), Bing, or less likely, Norton Anti-Virus (because I ran it disabled one time - even though Norton labelled the file as medium risk). Just a thought . . .
Right now, I am happily setting up the rest of my system around the quicker, more efficient, more user-friendly, less restricting, Firefox browser. Thank you. =)

I imported over 50 cds to my itunes account on my laptop. I subsequently got a new laptop with Windows 8. None of my imports are there. How do I get them on my new laptop?

I imported over 50 cds to my itunes account on my laptop. I subsequently got a new laptop with Windows 8. None of my imports are there. How do I get them on my new laptop?

See this migrate iTunes library post for background on moving your library across properly.
tt2

Itunes not compatable...I have a new laptop with Windows 8, I have installed the most recent download 11

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