ITunes not connected to the internet!
I just installed 7.0 and says there is a new update for my iPod. Problem is when I try to update I get the error message that I'm not connected to the internet. I ran a diagnostic and said the internet connection failed, but the iTunes store connection is good. I know my connection is good, so *** is going on. Help please!
I just installed 7.0 and says there is a new update
for my iPod. Problem is when I try to update I get
the error message that I'm not connected to the
internet. I ran a diagnostic and said the internet
connection failed, but the iTunes store connection is
good. I know my connection is good, so *** is going
on. Help please!
I installed 7.0 yesterday and have exactly the same problem. CD names are not picked unless I go to Advanced 'get info' and then they are downloaded from Gracenote. Also I am told there is an update for my iPod but I can't dowload it because I am told I am not connected. I also know my broadband connection is good. Have you managed to solve it I can't find any info.
Evesham Axis Knockout Pro Other OS Anthlon 64 Processor
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what do i do if my internet is wep and i need it to be wpa2 because my ipod touch 4th gen connects to the internet but when i click on safari or itunes it says safari cannot open the page because its not connected to the internet. i have contacted apple support and they said to change from wep to wpa2 but when i change it to wpa2 and type in password and connect on my laptop it says the saved setting on this computer for the network do not match the require ments of the network
My 2nd gen works fine with WPA2 and AES encryption.
You may need to go back and start over. Reset the router back to factory defaults, log on as the admin, set up security, DHCP, and make sure the IP address pool has enough IP addresses to lease to ALL of the computers/devices that will connect to that the router. -
i connect my iphone to my pc and i tunes open automatically,then i press dowload and update but itunes say am not connected to the internet while my pc is connected to the internet what isi the problem?
If you are the only user on your computer you probably don't have multiple user accounts set up and can disregard that. If you are using iTunes 11 go to View>Show Sidebar. Now see if your iPad appears under Devices on the left side when you connect it. If it does, click on the name of your iPad on the left side and your iTunes sync settings options will appear in folders with tabbed headings to the right.
If it doesn't appear on the left side, follow the troubleshooting steps shown in this article: http://support.apple.com/kb/TS1538. -
For some reason when I open iTunes, and try to access the itunes store, help, my account, or anything else I get a message saying that I'm not connected to the internet, even when I know that I am. What's wrong?
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
My itunes will not connect to the internet for some reason,
i can go to the itunes store but when i try to update my iphone it tells me i am not connected to the internet whats going on? anyone have any idea?
I am experiencing this problem as well.
I have access to the internet and can download songs from the music store but iTunes is being its usual pain in the rear and says I do not have an internet connection when I try to download any updates.
This does not seem to be a firewall issue, at least as far as I can tell, as I have McAfee and both iTunes and iTunes Helper have Full Access in my firewall settings.
Any help would be greatly appreciated. -
I keep trying to update my ipod touch 4th gen, and on itunes it tells me i'm not connected to the internet, even though I am connected, what can I do?
Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
Next, try doing a manual install/update using the instructions here:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch -
I am wanting to update iphone to 4.3.3 software. however itunes is telling me it is unable to connect to update server as i am not connect to the internet. yet i clearly am connected... Please help
Looks like I've asked a really old/common question - toonz posted the answer - I've copied it below. Thanks toonz, everything now ok.
Correct AnswerRe: Updating to 1.1.3 02-Feb-2008 23:19 (in response to alibeau)
You can fix this by following the steps in this article:
http://docs.info.apple.com/article.html?artnum=304468
Liked (1) -
I cannot synch movies to my iPad. This has worked for me in the past. I keep getting an error message that I am not connected to the internet. Yet, I certainly am. How else could I post this message. I can listen to music clips from the iTunes store, fetch my email, and read current newspapers on the internet. I restarted both my iMac and my Ipad and that didnot help.
I completely understand what is happening. I know that you are connected to the Internet. I made the suggestion because I have seen it work in similar circumstances. The Apple iTunes servers can be a bit fussy about things and sometimes rebooting the router clears up this miscommunication between iTunes and your network.
Have you tried signing into your account and then try to sync again. Go to Store>View Account. You will have to enter your password. Then try to sync again. Or try signing out completely in Store>Sign out. Quit iTunes, sign in again and then try to sync again.
Sometimes refreshing settings will help clear up weird problems. -
When I go to sync my iphone 3gs itunes alerts me that an update is available. I check to download an update. I then receive an error message stating that I am not connected to the internet. I am 100% positive that I am connected and before this download I was instructed to update itunes which I did without any problems and restarted my computer. I have tried all of the troubleshooting suggestions. I have no problem syncing or using the itunes store. I just can't get the update. I also have no problems with my iphone connecting to a wireless internet connection. Please Help!!!!!!
http://support.apple.com/kb/TS3694
http://support.apple.com/kb/TS3125
http://support.microsoft.com/kb/299357 -
I have windows vista home premium and all other iTunes worked on my laptop, I downloaded iTunes 10 and now the iTunes will not connect to the Internet. I use Mozilla firefox on my laptop and for some reason it keeps saying the connection timed out and I'm not connected to the Internet when I am. Why isn't iTunes recognizing my web configuration?
It probably has to do with your security and/or browser configuration.
When my laptop crashed last year and I had to get a new one, I dealt with the same thing. First, go to your control panel and select the security section. See if your firewalls are up or not. If they are, turn them off. If you have any software to speed up your browser, that can affect the connection as well. Go into that software and disble/turn it off. If this doesn't work, contact customer support. They have a few other tricks they had me try that worked, but I can't remember them now. -
Ipod Stuck in "boot Loop" and itunes says I'm not connected to the internet.
Aright well I'm having a huge problem fixing my ipod. Let's start at the beginning, i wanted to put new music onto my ipod but itunes wasn't detecting my ipod, it said i have to restore my ipod to factory settings, so i manually did it from the ipod it's self. When it started to boot up again it just froze at the apple logo. and the loading wheel is stuck. after some research i found out that its called "boot loop" and the only way to fix this is to restore it from itunes itself.
sounds simple enough, so i go ahead and connect the ipod to itunes and try to restore it (via DFU mode) The restore wont happen because it says im not connected to the Internet, when clearly i am. So in a nutshell.. in order to restore my ipod.. i need to get itunes to recognize that I'm connected to the Internet.
I've done everything i can think of, make sure my firewall isn't interfering and itunes is enabled. The Internet proxy is what it needs to be. Ive uninstalled and reinstalled itunes. I actually chatted with a apple tech and he couldn't seem to help me out.
If anyone can help me or has been in this situation and know's exactly what to do. please let me know.. it would be greatly appericatedThat was the first thing I tried..what the site told me, but its still telling me I'm not connected to the internet when I am. Should I just delete everything by hand. Like I said I wanted to take it back and upgrade to the 80 gig ipod.
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Ok I’m completely lost here....
I’m running Microsoft Windows XP Home Edition Service Pack 3 (Build 2600), I updated iTunes to 11.0.2.25 and some other updates for windows last night on my laptop. I try connecting to download the iOS 6.1.2 update for my iPhone 4 and my iPhone 5 via iTunes. I am getting this message for both "iTunes could not contact the iPhone software update server because you are not connected to the internet. Make sure your internet connection is active and try again." Everything was fine with connecting prior to running these updates because I downloaded the 6.1 update with no problems when it came out.
What I have done so far with which has made no difference:
Checked my internet connection
Changed my internet connection
Signed out of iTunes and then signed back in
Ran diagnostics via iTunes, comes back with: Network interfaces verified- Internet connection failed- Secure link to iTunes store verified
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-02-20 20:40:48.
Disabled firewall, spy sweeper, virus scanner
start>run>cmd> typed "netsh winsock reset"
Rebooted
Checked the parental controls in iTunes
Start>control panel>internet options>connections tab> lan settings> selected the "automatically detect settings"
Deleted iTunes and reinstalled iTunes
When I would "ping gs.apple.com" it would come back with "request timed out" no matter what internet connection I was on, so I went into the hosts file start>my computer>(C:)>WINDOWS>system32>drivers>ect>HOSTS and added "# 127.0.0.1 gs.apple.com". Now it will ping gs.apple.com just fine but still comes up with the "iTunes could not contact the iPhone software update server because you are not connected to the internet" message in iTunes when i try to download the update.
If anyone can come up with any ideas that I haven’t tried, please let me know. This is keeping me back from updating both of my phones along with if anything should ever happen to them; restores as well.im computer is connected i can go to the apple store through itunes but when i plug my phone in i keep getting that alert... i plugged my phone in to update it after the apple loaded the itunes icon and a usb showed up.
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Itunes will not connect to the internet or access store with working internet connection. ive already tried updating to latest version and turning off windows firewall. running a nItunes will not connect to the internet or access store with working internet connection. ive already tried updating to latest version and turning off windows firewall. running a new dell, windows 7 ultimate, no virus or firewall programs installed.
This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
I live in Europe ,So Be persistent and don't give up ! Aug. 2013 -
I have stopped using IE because it doesn't work, however my iTunes will not connect to the internet now because it is tied to the proxy setting in IE and now I am using FireFox, so, how do I get iTunes to see FireFox as my web browser.
i am having the same problem, i stopped using IE and installed firefox , only now my itunes store won't connect to the internet.
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Not connected in the internet?? after i updated my itunes to 10.5.3.3
after i updated my itunes to 10.5.3.3 i cannot update my ipad to ios5.
it says i cannot connect to the software update server because im not connected to the internet?!
i already checked the firewall settings and still it cannot connect to the software updater??
please help...thanksClose your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US
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