Itunes not detecting the iphone....
hi...
my iphone is turned off....when i turn on its appearing only apple logo....
and my iphone is not deteting with itunes....its saying there is passcode in ur iphone....
plz help....
Instructions:
* Home sleep and home buttons to reset
* When it blinks, _only hold home_ to show the connector
* Plug it in to do recovery as restore or clean restore.
Similar Messages
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On a windows 7, i finally got the Iphone4 setup so i can copy my pictures off of the phone. Know itunes will not detect the iphone to get it synced. how do i get it back to be seen by Itunes?
See earlier post by tt2
https://discussions.apple.com/message/7217190#7217190 -
When i was updating i phone version 4 from Itunes. It got stuck in middle of updating, after uninstall the version3. But new version was not installed. Now itunes is not detecting the iphone and iphone is also not working and showing connection cable with itunes. Pls help..
Check your system for possible Malware. But you have to do it in WIndows Safe Mode.
(Do not use your own Anti-virus to SCAN)
Start your computer in "Safe mode with networking", go to this link download a free version of Malwarebyte.
http://www.malwarebytes.org/products/malwarebytes_free
Install and perform update immediately, then do a full SCAN. Remove malware if it indeed finds any. Restart computer to regular windows to let Malwarebyte complete the removal.
To start your computer in safe mode
Press and hold the F8 key as your computer starts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
On the Advanced Boot Options screen, use the arrow keys to highlight the "safe mode with networking" option, and then press Enter. Log on to your computer with a user account that has administrator rights.
When your computer is in safe mode, you'll see the words Safe Mode in the corners of your screen. To exit safe mode, restart your computer and let Windows start normally. -
hey...my iphone 3G(4.2.1) is dead. It aint starting. When i plug a charger to it an apple's logo gets appeared for 2-3 seconds and then its getting buzzed off! neither PC nor Itunes is detecting the iphone. i guess there was battery around 20-30%(last i saw)...please please help me out!!!!!!
Those can be the features of faulty battery. See if you can get Recovery Mode, don't Restore just enter Recovery Mode. Connect iPhone to computer or Charger. Hold both home and power buttons for about 20 seconds, see if it enters Recovery Mode. When you unplug Recovery Mode will go away. If it enters Recovery Mode fine, then most likely faulty battery. If you like you can always enter Recovery Mode and try to Restore.
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can't sync itunes with iphone via USB, windows 8.1 system
Right click on your device under Portable devices and click on Uninstall and when the uninstaller box pop ups select delete the driver and click OK. Now click on Scan for hardware changes on top of the page and see if you get apple mobile device support driver under USB Devices and if not then disconnect your device from the computer and try to connect it to a different USB port and check also open control panel and select Apple Mobile Device Support from the List and Click on Repair and check. If still the device is not showing under USB then uninstall the following services from your computer.
iTunes
Apple Software Update
Apple Mobile Device Support (if unable to uninstall ignore and move to next)
Bonjour
Apple Application Support
Restart your computer once after the uninstallation is completed and then download latest version of iTunes from http://WWW.apple.com/iTunes/download
Locate the iTunes setup file and right click the file and run the installation file as Administrator and let the installation complete.
Then check if your device gets deteced in iTunes and if still the device is not detecting in itunes then go to device manager and see under Usb if you can see Apple Mobile Device Support Driver and continue with the step. 5 of above given link in my previous post. And if still thedevice is not showing under USB then right click on your device under potable device and click update driver and first check for updates automatically and see under USB if you see the driver now and if not then go back to device under portable device select update driver, let me choose driver from the list, Have disk, browse file in the following location " C://Program Files/Common Files/Apple/Mobile Device Support/Drivers and select usbaapl file and install the same (if you can't find the driver on above location then look for the driver in Program Files(x86) instead of Program files and if you can't find usbaapl then look for usbaapl64 and complete the installation and then restart the computer and check if your device get recognized in iTunes.
Note: when installing the drivers keep the iTunes closed till the drivers installation is completed. -
ITunes not recognising the iPhone
I have a Macbook Pro, running 10.5.1, with iTunes 7.6 and an iPhone running 1.0.2. Now I used to be able to connect my phone and all would upload, this was before I upgraded to Leopard.
What is going on?This seems to pop up a lot with the upgrade to Leopard. Like Jia says, make sure that you try connecting directly to the computer USB and not a hub. If not, re-download Itunes and then install it directly over of the current installation. Don't worry about any of your music or data, it will not be affected.
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ITunes 10 does not detect my iPhone
i recently upgraded to itunes 10, and i have a 1st gen iphone. after upgrading, i synced my iphone and everything went fine. soon after that, i had a totally unrelated hard disk drive failure. luckily all my data were backed up, apple replaced my hard disk, and i restored all my data. however, when i tried to connect my iphone to itunes to sync, itunes would not detect the iphone. i tried many fixes, the only one that worked was to reinstall itunes 10 (which is a pain, because you have to get rid of lots of files.) last night, after reinstalling itunes 10, i connected my iphone and itunes detected it and synced. i thought the issue was solved for good and maybe was related to the restoring of the backed up data. however, i just tried to sync again, but the problem has re-appeared. my itunes does not detect my iphone.
the console message i get is as follows:
9/7/10 3:56:17 PM usbmuxd[30] connect_toport (thread 0x100581000): Could not connect to USB mux port 32498 for device 2: Connection refused
9/7/10 3:56:17 PM usbmuxd[30] MobileDeviceConnectlocked (thread 0x100581000): Could not connect to lockdown port on device bac8e3086978950d97c077103aa8996ccb56eec1.
9/7/10 3:56:17 PM usbmuxd[30] _MobileDevicePairWorker (thread 0x100581000): Pair worker (0x0x100581000) could not connect to lockdownd: kAMDMuxConnectError
i thought that usbmuxd is built for linux, but is it doing in itunes 10? but it must belong to it, because i also got this (i think when booting, but i am not sure):
9/7/10 3:33:40 PM com.apple.usbmuxd[30] usbmuxd-201 built for iTunesTen on Aug 12 2010 at 17:33:03, running 64 bit
what is going on? i don't want to reinstall the **** itunes every time i have to sync. any solution? thanksHere is the diagnostics test ran within iTunes (under help tap inside iTunes).
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Dell Computer Corporation Dimension 3000
iTunes 10.0.0.68
QuickTime 7.6.7
FairPlay 1.9.16
Apple Application Support 1.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.2.0.47
Apple Mobile Device Driver 1.49.0.0
Bonjour 2.0.3.0
Gracenote SDK 1.7.1.420
Gracenote MusicID 1.7.1.78
Gracenote Submit 1.7.1.106
iTunes Serial Number BXXXXXXXXXX
Current user is an administrator.
The current local date and time is 2010-09-17 01:08:36.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is not supported.
Video Display Information
Intel(R) 82865G Graphics Controller
** External Plug-ins Information **
No external plug-ins installed.
iPodService 10.0.0.68 is currently running.
iTunesHelper 10.0.0.68 is currently running.
Apple Mobile Device service 3.2.0.0 is currently running.
** Device Sync Tests **
*No iPod, iPhone, or iPad found.*
Please help!!!!!! -
HT1386 iTunes will not detect my iPhone(5s) after the most recent update.
Ever since i updated iTunes it will not detect my iPhone, every time i plug it in it asks to trust the computer which I always use to sync my iPhone. Every time i select "trust this computer" and it still won't detect it. PLEASE HELP.
Hello fercho965,
Sorry to hear that your iPhone is currently not recognized by iTunes. I found an article with steps you can take when you experience an issue like this. I wasn't sure whether you were using a Windows or Mac computer, so I included the respective articles for each:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Hi,
I updated my iTunes to version 11.1.4.62, but it does not detect my iPhone 4s any more. I have tried the following ways but still did not work:
Rebooted the computer
Rebooted the iPhone
plugged and unplugged the USB cable multiple times and to various USB ports
Uninstalled and installed the i-Tunes
Signed out the iTunes and signed in again
my USB cable and ports are all ok
my ios version on iPhone is : 7.4.4
my laptop os is windows 8.1 and my processor is: Intel Core i7-3610QM @ 2.30 GHz
I appreciate your help.I find this on another post and tried it. It WORKED. I had to modify to fit my situation but give it a try. Good luck.
Go to Windows 8.1 Control Panel.
Go to Hardware and Sound; Devices and Printers; Device Manager; Portable Devices (look for Apple IPad)
Right-click, then select properties on the menu list.
Under the "Driver" tab menu, confirm the update driver button is not greyed out. If the update driver button is grey and unselectable, you need to select and click "Change Settings" button located near the lower left corner.
Now you can click the "Driver" tab menu near the top, so you can see the "Update Driver" button.
Select "Update Driver".
Select and click "Browse my computer for driver software".
For Windows 8.1 64 bit, it should be located in the folder: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
Click Next, and let the driver re-install.
iTunes 11.1.4.62 should open automatically if your iphone is connected already. -
My iphone4s does not turn on,when I connect to power ,it shows the message "connect to itunes" but when I connect to iTunes,my pc does not detect my phone,so iTunes does not detect my iPhone.
Are you running the most recent version of iTunes for Windows on your PC? You may be running an older version that is incompatible with the 4s.
Hope this helps -
During recovery on iPhone 4 I got : The iPhone could not be restored. Un unknown error occurred ( 3004 ). Then - iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes.Then I get error 3004 again. Latest iTunes and OS updates. I cant use the phone now. I did restart the destop,unplug the usb,...etc. Same iTune logo ,arrow and USB on the screen.THANK YOU SO MUCH,...!
Perhaps the information in this Apple support article will help:
http://support.apple.com/kb/TS3694#error3004
Regards. -
Got an (unlocked) iphone 4s from US and tried activating in India but it throws an error saying 'unable to activate bcos the activation server cannot be reached' ..I tried connecting to itunes through my laptop but it does not detect my iphone..pls help
mithaani wrote:
Got an (unlocked) iphone 4s from US
As kb1951 states, unless this phone was purchased directly from Apple, it is not officially unlocked. In the US, only Apple sells officially unlocked iPhones. The message you got generally means your phone was hacked to unlock it...jailbroken...Apple's servers have detected such & are preventing your phone from activating...there's nothing wrong with the activation servers.
You'll need a sim card from the carrier your phone is locked to in order to activate it. If you don't know what carrier, you'll have to call AppleCare in the US to determine this info. Be aware, US carriers will not authorize official unlocking unless you are a customer that used the phone on their network. Thus, there is most likely no way for you to get this phone officially unlocked.
Good luck. -
I recently updated my iTunes with the lates version but now it does not detect my iPhone 5 which it was working with the old version!!!
Hi, M_ghaderi.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
HELLO, I UNLOCKED MY 3GS PHONE THEN RESTORED IT TO FACTORY DEFAULTS THROUGH ITUNES THEN COULD NOT REACTIVATE THE IPHONE, I TRIED SEVERAL TIMES USING WIFI AND ITUNES, IT CAN NOT DETECT THE SIM, SOMEONE PLEASE HELP ME WITH FOLLOW UP, THANKS
sir as ur reply i guess that my phone has locked again as i restored to factory defaults, now if i try with a att active sim then can i activate the iphone ? and i think i need to unlock again if i want to use sim other then att right ? pls reply me in details asap
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Hi, I have the problem which iTunes cannot detect my iPhone 4s. I tried the steps you have provided in your troubleshooting, but it won't work for me because the Apple Mobile Devilce is perfectly installed on my windows. However, the driver "Microsoft teredo Tunneling adapter" has a yellow exclamation mark, which i believe means it's not installed correctly or something is wrong with it. This driver is under the Network Adapters (Please see picture below).
This is what happens when I connect my iPhone 4s to my laptop (Windows 7 Starter 32-bit)
1. The phone charges it's battery
2. I can open it in My Computer and import/export media files.
In iTunes
3. It start to sync until step 3 then stops.
4. The iPhone option with an arrow appears beside the iTunes Store, but when the arrow is clicked it disappears.
I hope you can provide me a solution for this problem.
Thanks,
RalphHi ralphagir,
Welcome to the Apple Support Communities!
For your iTunes issue with it not recognizing your iPhone, I would go ahead and suggest deleting iTunes and all of its components from your Windows computer and installing fresh.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
As far as the arrow button that you click and the iPhone disappears, it sounds like you may be clicking on the eject button. Please take a look at the following article for information on the eject button in iTunes.
Safely disconnect iPod
http://support.apple.com/kb/HT1853
Have a great day,
Joe
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