ITunes not displaying iPod info

I just bought a 32gb 4th gen iPod. I installed the latest version of iTunes on my PC. Under devices it lists my iPod but in the main window it doesn't show any information. I have completely removed and re-installed iTunes and restored the iPod to default settings but to no avail :'(. please help can you tell me something else to try that I have not done already???
below is a picture of what my summary page looks like.
http://i148.photobucket.com/albums/s15/ysuranffxi/IMG0005.jpg
edit: im running win XP SP3 with all updates.
Message was edited by: roycerood

that did not help but thanks for the sugestion. some updated news: I hooked up my ipod to my brother computer running itunes version 10.1.2.17 and it worked just fine. i'm going to try and install that version for my pc and see if it works.

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