ITunes not letting my iPod update

itunes starts up fine then i plug my ipod in
next when it shows the summary it says my ipod needs updated to 1.2.1
i click update
it says that i am not connected to the internet even though i was just on internet explorer
i need it to update

it says that i am not connected to the internet even though i was just on internet explorer
the following document is the best place to start with that one:
iTunes 7 for Windows: iTunes could not contact the iPod software update server
(if that box is already checked, try unchecking and rechecking and then clicking okay.)

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My itunes is not letting me restore my ipod and my iphone i dont if that is a bug that itunes is having or its just my computer that is not letting my ipod and iphone restore. please itunes fix this i really need to store my ipod and updated to ios 6.1.2

my itunes is not letting me restore my ipod and my iphone i dont if that is a bug that itunes is having or its just my computer that is not letting my ipod and iphone restore. please itunes fix this i really need to store my ipod and updated to ios 6.1.2

Please post error(s) noticed in iTunes so that someone can help.

Why does it say itunes can not contact the ipod update server because you are not connected to the internet when i am connected to the internet?

why does it say itunes can not contact the ipod update server because you are not connected to the internet when i am connected to the internet? i need to update my ipod i even changed the LAN settings and it stilll doesnt work

Have you seen this article?
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
B-rock

For the 2nd day my iPhone 5 will not let me download updates for apps. When i click update, it acts as if it is going to update but puts all apps in "waiting" status. I've tried selecting each, as well as deleting and re-downloading but to no avail.

For the 2nd day my iPhone 5 will not let me download updates for apps. I've tried selecting each to click off wait, and have selected new updates indvidually instead of all together. Also have shut the phone down and have even deleting the apps completely and re-downloaded but to no avail. Each app continues to sit on my screen with the line below as if it is about to download but never does, and now any apps I've tried to updated will not let me use them.

Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
When I went back to my phone and tried installing them again (still on my computer), it worked!
I hope this helps, because it was incredibly frustrating. Good luck!

Itunes not allowing restore or update. Please Help!!!!!!!

I have a 80gb video ipod that is not restoring or updating on my mac book(black). The ipod, when plugged into my friend's computer, is showing up as a video ipod with the correct software version. When I plug the ipod into my computer iTunes says that the ipod software is too old to update and doesnt display itself as a video ipod. I have tried to uninstall and reinstall itunes but that does not fix the problem. I have all updates installed. Please help!!!!!

When I plug the ipod into my computer iTunes says that the ipod software is too old to update and doesnt display itself as a video ipod.
hmmmm. that might be associated with a skunky ipoddriver.kext file. perhaps the following documents might be of some assistance:
iTunes 7 for Mac: Restore option is not available
iTunes: No Photos or Videos tab in the iPod preferences pane in Mac OS X
iPod does not appear in iPod Updater or iTunes in Mac OS X

HT1926 iTunes not letting me download new version

iTunes not letting me download the new version ?

AndiBT wrote:
Did you ever figure this out? I am unable to get my iPad recognized by iTunes because iTunes on my pc (ver. 10.7) gives me an error that I must have version 10.6.3 or higher to connect. But how do I download a higher version on my iPad.
You do not download a higher version on the iPad, maybe that was not what you intended. iTunes is on the computer, update it there.
If you are having issues, search for the specific error or post it.

When I plug in my ipod to my laptop instead of my desktop, nothing pops up to sync my ipod. Has anyone had a problem with itunes not recognizing an ipod?

When I plug in my ipod to my laptop instead of my desktop, nothing pops up to sync it. Has anone had any problems with itunes not recognizing an ipod?

Hi sarahdavis0_o,
Welcome to the Apple Support Communities!
If neither your iPod or iPhone are being recognized by iTunes when connected, I would recommend the steps in the following article.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Have a great day,
Joe

ITunes not recognizing original IPod touch after new one installed

I tried to set up new IPod touch but itunes wouldn't recognize it. Downloaded latest version of itunes. Was able to set up new IPod touch but now old touch not being recognized by itunes. Went through the troubleshooting guide with no positive results. Old (unreconized) touch is fully charged. Restarted computer. Restarted itunes. Changes usb ports. Nothing working. Any ideas?

Hi Jim,
Thank you for your reply to my posting about iTunes not recognizing my iPod Touch after upgrading to Leopard.
iPods & Finder. Some other postings incorrectly lead me to believe that the iPod would show up in the "Finder". Thanks for setting me straight on this.
iTunes Not Recognizing iPod Touch. Prior to your posting, I had already read the article you referenced (to remove and reinstall the Apple Mobile Device Service per article "http://support.apple.com/kb/HT1747").
Prior to your posting, I had also read other articles in various "Apple Discussions" (forums) that suggested this recognition problem could be resolved by uninstalling/re-installing iTunes 8.0.2. Some implied that you could just re-install iTunes 8.0.2 right over the currently installed one without bothering to uninstall it.
Based on those postings, I "gambled" last night and simply downloaded and re-installed iTunes 8.0.2 (without uninstalling it first). I noticed during the installation that the Apple Mobile Device agent you referenced was also re-installed. Well, my gamble paid off! After the installation (and a reboot?), iTunes onces again RECOGNIZED my iPod Touch.

HT5312 So I have a problem with iTunes not letting me download anything without first responding to some security questions which I don't remember setting up, how can fix it? Oh, and it won't let me reset the questions either!

So I have a problem with iTunes not letting me download anything without first responding to some security questions which I don't remember setting up, how can fix it? Oh, and it won't let me reset the questions either!

If you mean that you aren't getting the reset link, then from the page that you posted from :
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
You can contact iTunes Support in your country via this page : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

Itunes not recognizing my ipod after restoring it

My ipod decided to go crazy on me, so I followed the 5 r's. After restoring the ipod it is no longer being recognized. I have restarted my computer, downloaded the latest software, used different usb ports but to no avail.
There is no icon in devices that pops up. When i run a diagnostic is states that an ipod is connected.
Any helps?

Hi Jim,
Thank you for your reply to my posting about iTunes not recognizing my iPod Touch after upgrading to Leopard.
iPods & Finder. Some other postings incorrectly lead me to believe that the iPod would show up in the "Finder". Thanks for setting me straight on this.
iTunes Not Recognizing iPod Touch. Prior to your posting, I had already read the article you referenced (to remove and reinstall the Apple Mobile Device Service per article "http://support.apple.com/kb/HT1747").
Prior to your posting, I had also read other articles in various "Apple Discussions" (forums) that suggested this recognition problem could be resolved by uninstalling/re-installing iTunes 8.0.2. Some implied that you could just re-install iTunes 8.0.2 right over the currently installed one without bothering to uninstall it.
Based on those postings, I "gambled" last night and simply downloaded and re-installed iTunes 8.0.2 (without uninstalling it first). I noticed during the installation that the Apple Mobile Device agent you referenced was also re-installed. Well, my gamble paid off! After the installation (and a reboot?), iTunes onces again RECOGNIZED my iPod Touch.

IPod Updater Code problem? iTunes not connecting with iPod.

There may be a problem with the iPod updater.
I have a 15 GB iPod (JQ418QZLQQF)
Updated iTunes to 5.0.1.4. Connected iPod.
Got a window...told me to downloaded iPod Updater 9/23/05. Did it.
Updated iPod. iTunes would start writing and then quit. Got a window; told me to restore iPod.
Tried restore 7 times. Failed. When iTunes tried to load it stalled, then McAfee Antivirus program hung up, then got messages that it could no longer communicate with iPod ... got (-36) errors.
Got FAQ sheets. Did everything. Unplugged from internet, disabled antivirus program. No luck.
Unloaded every non-related program in RAM. No luck.
Tried iTunes and iPod in SAFE mode. No luck.
Last error message was "Attempting to copy to the disk "IPOD" failed. An unknown error occurred (-53)"
Bought 5th generation 20 GB iPod Color. Plugged it in.
Reformatted it with the 9/23/05 ipod updater. ... iTunes could not connect to it.
Tried the 9/6/05 updater. Still didn't work.
Opened the CD that it came with and installed the 6/5/05 ipod updater software. iTunes immediately recognized the new ipod and loaded songs without failure.

I ran into this on a client system yesterday. Same issue re: new songs with a dock ipod running ver 2.2.
I tried to update on three separate g4 based macs, each running 10.3.9. On one, the ipod failed to mount. On the other two, the updater gave the message {approx} "the firmware for the update is not present" when the Update button was clicked.
For no good reason, I tried using the "Update" in the Options menu instead of the button. I immediately got an administer confirmation box, gave the password, and the update proceded correctly. Monkey behavior triumphs. Got to be an installer bug. Try it and let us know if this works for you.

ITunes Not Recognizing/Reading iPod

Hello!
I've recently had trouble with iTunes not recognizing/reading my iPod. I've plugged it in, but iTunes fails to recognize that it's been plugged in. It does charge, but that's it. I've been trying to sync my iPod, but I'm now unable to. This problem only began a few weeks ago, rather suddenly, and has not yet worked since then. I'm hoping I don't have reinstall iTunes, as I've purchased some new songs and those are what I'm trying to copy over, and I don't wish to lose those.
I'm currently running Windows Vista, and I'm not sure which versions of iTunes I'm using. I know I was using 7 at some point, but I don't remember if I've updated beyond that. I'm also using a 2nd Generation iPod Nano.
Any suggestions as to why this is happening and/or what I can do to fix it will be eagerly waited for!
Thank you.

Unfortunately, there is no one ‘Silver Bullet’ answer for this issue. Many things can contribute to the problem. Here are various ‘generic’ solutions that you can try in an effort to correct your problem. One should work. These are listed in simplest to more involved order (usually). Read through them all, and see if one specifically matches your observed issue(s).
First, make sure that the iPod is fully charged.
Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. However, it may take several attempts.
Try closing and re-starting iTunes. There have been cases where iTunes refuses to see an iPod, but after re-starting, it works again.
Also try re-booting the entire computer. Especially if the PC has been operating for a long time &/or many programs have been opened and closed, repeatedly.
Other USB connected peripherals may be the cause as well. Try removing all connected USB items and attaching the iPod. If you have a USB keyboard, it may be worth a try using the adapter to convert it to non-USB. If the iPod connects, continue plugging things back in until you have the problem return. You may have then isolated the issue. Sometimes it could be a printer, camera, Flash Card reader, or other attached device causing a conflict.
Your iPod may be conflicting with other USB peripherals or network drives. If your iPod shows up in Explorer under 'my computer' try changing the drive letter:
-- Click on Start=>Control Panel=>Admin Tools=>Computer Management=>Disk Management
-- Right-Click on the iPod and select “change drive letter”
-- Choose something further along in the alphabet that is unused (Usually, “M”, “N”, “O” or something similar)
-- Safely eject the iPod
-- Reboot the PC
-- Open iTunes &/or Connect the iPod
If you do find that your Device Manager is blank, you should probably check up on this issue first: No Items Appear in the Device Manager List When You Open It
If that doesn't work, Put Your iPod into Disk Mode then plug it in and you should be able to Restore the iPod
Your PC may have difficulty with the USB2 protocol and the iPod. See this Article for a possible solution: iPod not Recognized Correctly
Also try these hints (and the other suggestions above) from any other USB port you may have on the PC. Sometimes switching USB ports can make all the difference.
Try using another PC if you have access to one. Even a Mac may help. Try Restoring it on the other computer and moving it back to yours.
Also See:
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes
“Strange iPod Behavior within Windows”

IPod not being read, iPod Updater will not work HELP!!

needing help on a problem i've been trying to solve on my own for a day or so. My iPod will not be read by iTunes anymore, and iPod Updater will not Restore it to factory settings.. need some help here, need to know anything else? just ask. thanks for any replies.

this happened to me yesterday. i spent 30 mins on the phone to a very helpful guy at apple, and we found out that i needed to disable USB 2.0 in Device Manager to run the restore then the updator. I disable the "Standard Enhanced PCI to USB Host Controller", rebooted then did the restore. Try it

Downloaded new iTunes/iPod updater, iTunes now crashes during iPod updating

I downloaded the new iTunes and iPod updater yesterday-- now when I plug my iPod into the USB, it recognizes my iPod, the "Updating iPod. Do not disconnect." message comes up, but as soon as "Updating Track 1 of 9." appears, I get a Send Error Report message "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. etc" (I wasn't sure what, if anything, I shoudl include here from the Error Report Contents.) Has anyone else encountered this or have any tips? I've tried the uninstall/reinstall trick to no avail.
Thanks!

I fixed this for my Nano by using the iPod Updater Restore to revert the firmware to version 1.0 and removing iTunes 6.0.2 through Control Panel. I didn't delete the leftover directories. I then reinstalled iTunes version 6.0.1.3.
The Nano is now happily recopying all my music. Should be done by midnight.
Good luck.

ITunes not compatible with iPod Touch 4th gen (problem with Windows 64 bit)

So I've been trying for about a month or so to sync my iPod Touch to iTunes but ever since i updated it to iTunes 11 it has been saying that i need to uninstall it and install the 64 bit version. I've done that twice this week alone and its still not working, saying again that i need the 64 bit which I already have. I've ended up completely erasing previous iTunes data to see if that would help, but that just ended up being more hassle. I don't think its just my iPod, because it refuses to sync my iPad 2 manually as well.
Please help me, i'm at my wits end.

You are very perceptive - has nothing to do with your ipod, has to do with your Windows. You can try couple things.
One - reinstall itunes "apple way" and when downloading disable your anitvirus.
http://support.apple.com/kb/HT1923
please make sure that you completed not only step one, but also step two.
Then disable your antivirus and go to step three.
iTunes 11.0.5 for Windows 64 - Apple - Support
if that does not work go to thing number two.
Two - come back here with precise text of the message, see if anybody had it before.

ITunes not letting my iPod update

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