Itunes not liking new computer

My old computer fried and I had to pick up a new one obviously. My wife and I both have ipod nanos and now we're having problems getting the ipods to work with itunes. Something to do with the authorized purchases. I just recently put in new tunes as well as new purchases but they will not download into our ipods. WE need your help! I've never been very good with itunes and this makes it even more frustrating.
Thank you.

when I try to plug in my ipod is asks if I want to delete the purchases or transfer them. So I hit transfer, then it looks like it's transfering them. Then when I try syncing it so it will install the new purchases I get nothing.
I have never been a fan of itunes and this is re-enforcing that feeling

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I just bought a new computer and have tried syncing my iTunes library and iPod 160gb classic to the newly downloaded iTunes on my new computer. It is not working.

Please can somebody help? I followed the instructions on the support page for transferring music from computer to another by downloading the music files then putting them into the iTunes music file on the new computer. Unfortunately, iTunes on the new computer is not recognising the files. I have turned on home sharing to see if I could transfer them that way. It seemed to work then disappeared entirely. I tried connecting my iPod to see if it would recognise it that way. It does recognise my iPod but not the music in it and will not sync with my new computer.
Sorry if this is a boring subject that everyone has had a problem with but I am not able to get a proper answer on the internet. This should be easy not rocket science.
Thanks for your help.
LD

Hi ldean1,
Welcome to the Support Communities!
The best way to get your music onto your new computer is to create a backup of your iTunes libray from your old computer to an external drive. Follow the steps in this article:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
You may also need to remove and reinstall iTunes and it's components. These articles will provide installation troubleshooting steps:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923?viewlocale=en_US
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Cheers,
- Judy

I have changed computers and installed iTunes on my new computer. I want to sync my iphone now but the "sync" program indicates that it will remove all data on my phone and replace it with the newly installed itunes that does not have my information.

I have a new computer and have installed iTunes on it.
Now I want to sync my iphone but the new itunes on the new computer wants to remove everything on my niphone and replace it with what's on the newly installed itunes data but it does not have my data.
How can I sync the new itunes with my iphone and not have my phone data wiped out?
Thanks,
hscllc

hscllc wrote:
How can I sync the new itunes with my iphone and not have my phone data wiped out?
There is no way to stop iTunes from doing exactly what it is designed to do.
The iPhone is designed to sync with one and only one computer.
If you have moved/copied your iTunes library from your old computer to your new one, then iTunes wiping your device is no problem. You would simply sync and iTunes will put all the content back.

I have another computer that a virus may have taken over and I cannot log into it anymore. I just downloaded Itunes on a new computer but most of my songs are not on there. Is there a way to still access or find those songs? Remotely or another way? I

I have another computer that a virus may have taken over and I cannot log into it anymore. I just downloaded Itunes on a new computer but most of my songs are not on there. Is there a way to still access or find those songs? Remotely or another way? Or do I need to take it to a tech to get my files off of my hard drive?

Edit > Preferences > Store check Music under Automatic Downloads.
Open the iTunes Store from left hand column, then select Purchasedfrom the column on the right, click the Not In My Library button and select the tunes you want to download again.
That said, you seem to be under a misapprehension as to how iTunes works, or at least how it has worked in the past. It has, until recently, been up to you take care of your purchases once they have been downloaded. You had a one-time download which you were reminded to back up. With the recent change to this policy you can at least download your store purchases again, but having a personal backup of your iTunes store purchases, stuff purchased elsewhere and files ripped from your CDs will still be preferable to gathering all the stuff together again in the event of a disaster.
For a backup strategy see this User Tip.
tt2

Is there a way to transfer my songs from my ipod nano to itunes on my new computer. My computer crashed and I do not have any back up.

Is there a way to transfer my songs from my ipod nano to itunes on my new computer. My computer crashed and I do not have any back up.

http://www.yamipod.com/main/modules/home/

My computer died rather rapidly so i had no chance to do a backup or anything. now i want to put itunes on my new computer but it will not sync with my ipod. i got my purchased music but not the playlists and it does not sync when i plug it in.

my computer hard drive died rather suddenly so i had no chance to do a back up or any thing. i put itunes on my new computer and got my purchased music but my ipod will not sync and i cannot get my playlists onto the computer. is there any way to get my playlists on my new computer and also get my ipod to sync. it is a waste of time to purchase new music and i do not want to purchase a new ipod since i have so much memory left on this one.

Thank you all for your replies. Here is what i ended up doing. I cannot afford any 3rd party software so i went to itunes and manually entered all my playlists. As I had indicated my purchased music was on my new computer just not the playlists and I could not sync my ipod. After I rebuilt all my playlists I tried to restore my ipod to factory defaults/new. All of the steps called for in apple support and elsewhere were not available to me. I connected my ipod, went to my computer, right clicked my ipod, and formatted. That wiped my ipod so when I connected to itunes it then gave me a restore option. I did the restore and all is good in the empire again. I can now buy new music and sync my ipod so I am a happy camper.
Thanks to all.

When i try to install iTunes onto my new computer, it says ""installation pkg could not be opened. Verify that this pkg exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer pkg."

When I try to install iTunes onto my new computer, it says "This installation package could not be opened. Verify that this package exists and that you can access it or contact the application vendor to verify to verify that this is a valid Windows Installer package." I can save iTunes onto my computer, but when I click run, this is the message that appears. How do I get this thing installed?

Hello annesmith1954,
Thank you for using Apple Support Communities.
You can use the information in the following article to troubleshoot your installation issues with installing iTunes on your PC.
"Could not open key" message when installing iTunes or Apple components for Windows
Regards,
Jeff D.

I had to upload itunes on a new computer and after the iphone was updated my music was not on my phone and i don't see any music on my itunes any suggestions

I had to upload itunes on a new computer and after the iphone was updated my music was not on my phone and i don't see any music on my itunes any suggestions

iTunes- How to move your music to a new computer
Syncing to a "New" Computer or replacing a "crashed" Hard Drive

My iTunes got deleted off a (no longer working) computer. Is there a way I can transfer all content from my iPhone onto iTunes on a new computer? I want to update my phone, but do not want to lose any music off it when syncing it.

My iTunes got deleted off a (no longer working) computer. I have lost all music & data that was on this original itunes. Is there a way I can transfer all content from my iPhone (music & photos) onto iTunes on a new computer? I want to update my iphone (3GS), but do not want to lose any music off it when syncing it. Help please!!

By design, the iphone will sync itunes content with one computer at a time. Any attempt to sync such content with a second computer will result in ALL itunes content being first erased from your phone & then replaced with the content from the second computer. This is a design feature and cannot be overridden. Because you are using a new computer, your phone will see this computer as a "new" computer. The itunes content sync is one way: computer to phone. If you have photos that were synced to your phone or music ripped on your own that were not backed up, you will first have to extract them from your phone using third party software, before you do anything else, as Apple makes no provision to do so:
http://www.wideanglesoftware.com/touchcopy/index.php
Once you've done that, do the following in the order specified:
1. Disable auto sync when an iPod/iPhone is connected under iTunes>Preferences(under the edit menu if using Windows)>Devices in itunes.
2. Make sure you have one contact & one event in the supported applications(Address Book & iCal or Outlook, Windows Address Book) on your computer. These entries can be fake, doesn't matter, the important point is that these programs not be empty.
3. Connect your phone, iTunes running, DO NOT SYNC at this point.
4. Store>Authorize this computer.
5. File>Transfer Purchases(To make sure all purchased content on your phone will be in your itunes library).
6. Right click in the device pane & select reset warnings.
7. Right click again and select backup.
8. Right click again & select restore from backup, select the backup you just made. When prompted to create another backup, decline.
9. This MUST be followed by a sync to restore your itunes content, which you select from the various tabs, You'll get a popup regarding your contacts & calendars asking to merge or replace, select merge.
You should be good to go.

How can I transfer music not purchased on iTunes to my new computer from my iPod?

I recently got a new computer and wanted the music from my iPod on it. I have a ton of CD's so over half the things I have on my iPod aren't things I purchased from iTunes.
When I went through the process of transferring (it only gave the option to transfer purchases) there were no songs from any of my CDs.
I have tried everything I know how and still I have not found anything to actually help. I've backed it up and there is still nothing new in my iTunes.
Why can I not transfer items not purchased from iTunes to my new computer? How do I do this?
I would greatly appreciate it if you would put an answer in the simplest form possible as I am not very tech-savvy.
I would also like to do this simply and without downloading another program if at all possible.
I have a Windows 7 computer if that is of any help.
Thank you!

That is included here:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.

I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.

Hey there Frank0619,
If you have not been able to install iTunes because the Windows Installer service is not available, I would recommend the troubleshooting in the following troubleshooting to help.
Issues installing iTunes for Windows
These in particular:
Make sure you have an administrator account.
To install iTunes, you'll need to log in to your computer with an administrator password. If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You could also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Install the latest Microsoft Windows updates.
To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8 with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Download the latest version of iTunes.
The latest version of iTunes can be downloaded at http://www.apple.com/itunes/download/.
Disable conflicting software.
Some Windows background processes can cause issues for other programs and processes. These conflicts can prevent applications, such as iTunes, from installing. Disable conflicting processes by starting your computer using MSConfig:
Using Msconfig to troubleshoot conflicts in Windows XP
Using Msconfig to troubleshoot conflicts in Windows Vista, Windows 7, and Windows 8
Some security software made by other companies can't be disabled using MSConfig. If you've installed security software and you're having issues installing iTunes or QuickTime for Windows, you might need to disable or uninstall security software to resolve installation issues.
Restart your computer.
Install iTunes.
Thank you for using Apple Support Communities.
All the best,
Sterling

I am trying to open up my iTunes onto our new computer but do not remember the answers to the securty questions. The e-mail verification is being sent to an outdated e-mail address. How can I fix this?

I am trying to open up my iTunes onto our new computer but do not remember my answers to the security questions. The e-mail verification is being sent to an outdate e-mail address I no longer have access to. I updated the e-mail address in my iTunes account but it will not send it to the updated e-mail. Is there any way I can fix this?

Click here and request assistance.
(80090)

I want to play music bought from itunes on my new computer but apple id is old email address no longer accessible and password forgotten. Security information date of birth also not accepted

I want to play music bought from itunes on my new computer but apple id is old email address no longer accessible and password forgotten. Security information date of birth also not accepted. No good apple sending reset information to old email address as I cannot access it

Welcome to the Apple Community.
The following article(s) may help you.
Moving your iTunes library to a new computer

I downloaded iTunes on my new computer, but when I try to download my already purchased songs a message pops up saying, "Your computer is not authorized." How can I fix this?

I downloaded iTunes on my new computer, but when I try to download my already purchased songs a message pops up saying, "Your computer is not authorized." How can I fix this?

Launch iTunes and click on the click on the store menu item the select authorized this computer.

I downloaded iTunes to a new computer and authorized that computer but my music is grayed out and will not play, how do I get access to my music?

I installed iTunes to a new computer and authorized that computer but my music is grayed out. How do I get access to my music?

Is there a way to change that?
You can easily set up the iPod to automatically sync to your current iTunes library (or just do a Restore), but that will replace the iPod's existing content with content from your current iTunes library (erasing the iPod). If your old computer was "retired" gracefully and you were able to transfer its complete iTunes user data to your new computer, there is no problem because all of the songs on the iPod now are already in your current iTunes library. However, if there are songs on the iPod that are not in your current iTunes library, those songs will be lost. That may be a problem...
If you want to preserve what is on the iPod, you can try setting the iPod to Manually manage music and videos. I believe you can do that from an iTunes library that is not the iPod's currently associated library. Select the iPod in iTunes, so that you see its Summary settings screen. Check the box for Manually manage music and videos. (If iTunes puts up any warning about erasing or replacing the iPod's existing content, Revert the change and cancel out.) Click Apply. The iPod is no longer set to automatically sync. But you can add new content manually to what is already on the iPod. And the songs should not be grayed out.
However, you cannot use iTunes to transfer songs on the iPod to your current iTunes library (except for songs purchased from the iTunes Store). If there are songs on the iPod that are not in your computer's iTunes library, you should eventually "offload" those song files because your iPod can easily break, become corrupted, or get lost. iTunes syncs content in one direction only (from computer to iPod), but there are third-party methods and utilities that can transfer from iPod to computer. If you do an Internet search on something like iPod "transfer," you should get some links, including a CNET article on the topic.
Once all of your songs are "consolidated" in your current iTunes library, you can set up the iPod for automatic syncing to that library.

Itunes not liking new computer

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