Itunes not opening after Windows Update
I am aware that a post was made recently that was very similar to this one, but my problem is different enough that i deemed it necessary to make my own topic)
Ever since I downloaded the new Itunes 10, everytime I have had a Windows update (I am using Windows 7), Itunes will not open. When i double click it, the mouse shows the "loading" cursor but the program does not work. This has happened two times before, and each time i had to uninstall Itunes as well as Quicktime, and then re-install both of them.
I would like to be able to update Windows without Itunes dying on me, so are there any other ways to get it to work? Any help is very appreciated.
oh my gawd
Brallen91,
thank you so SO much for providing that link!
been stuck with that problem for days; tried uninstalling, removing, reinstalling, all the things. also deleted my preference files in ~/Library/Preferences/ like a thousand times etc.
all I missed was that there also are two files in ~/Library/Preferences/ByHost/ too; I deleted those, restarted; woosh, iTunes is finally back! *dances through the entire house*
thanks a ton man <3
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Itunes not opening after mavericks update
Hi, I have installed Mavericks and after updating ITunes at the latest version, it can't be opened.
the details are the following:
rocess: iTunes [3650]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.1.3 (11.1.3)
Build Info: iTunes-1113011001003008~1
Code Type: X86-64 (Native)
Parent Process: launchd [196]
Responsible: iTunes [3650]
User ID: 502
Date/Time: 2013-11-20 11:00:49.694 +0100
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 3A05A341-EF55-90E4-574B-CD6B889CD03D
Sleep/Wake UUID: 297B2377-D502-4C66-9181-6D0E43D74297
Crashed Thread: 0 iTunes main Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
Assertion failed: (bitmap != nullptr), function void CGGlyphBuilder::create_missing_bitmaps(const CGGlyphIdentifier *, size_t, const CGGlyphBitmap **), file Fonts/CGGlyphBuilder.cc, line 147.
Thread 0 Crashed:: iTunes main Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8b95d866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff90a0e35c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff8f6edbba abort + 125
3 libsystem_c.dylib 0x00007fff8f6b7a5f __assert_rtn + 321
4 com.apple.CoreGraphics 0x00007fff91017e88 CGGlyphBuilder::create_missing_bitmaps(CGGlyphIdentifier const*, unsigned long, CGGlyphBitmap const**) + 256
5 libRIP.A.dylib 0x00007fff93a56a7f render_glyphs + 197
6 libRIP.A.dylib 0x00007fff93a55d4a draw_glyph_bitmaps + 1739
7 libRIP.A.dylib 0x00007fff93a551da ripc_DrawGlyphs + 2204
8 com.apple.CoreGraphics 0x00007fff91455b46 draw_glyphs + 1449
9 com.apple.CoreGraphics 0x00007fff912ffce5 draw_glyphs + 1534
10 com.apple.CoreGraphics 0x00007fff910d2adf simple_draw + 327
11 com.apple.CoreGraphics 0x00007fff910d296a CGPDFTextLayoutDrawGlyphs + 90
12 com.apple.CoreGraphics 0x00007fff910d4312 op_Tj + 69
13 com.apple.CoreGraphics 0x00007fff9106644d pdf_scanner_handle_xname + 108
14 com.apple.CoreGraphics 0x00007fff91065753 CGPDFScannerScan + 308
15 com.apple.CoreGraphics 0x00007fff91063a53 CGPDFDrawingContextDrawPage + 513
16 com.apple.CoreGraphics 0x00007fff91063808 pdf_page_draw_in_context + 89
17 com.apple.CoreGraphics 0x00007fff910637a8 CGContextDrawPDFPage + 57
18 com.apple.ImageIO.framework 0x00007fff8d7c655c decodePDF + 2798
19 com.apple.ImageIO.framework 0x00007fff8d7c570e copyImageBlockSetPDF + 1053
20 com.apple.ImageIO.framework 0x00007fff8d78d8a4 ImageProviderCopyImageBlockSetCallback + 466
21 com.apple.CoreGraphics 0x00007fff9106d9e7 img_blocks_create + 559
22 com.apple.CoreGraphics 0x00007fff91021a69 img_data_lock + 1601
23 com.apple.CoreGraphics 0x00007fff91020480 CGSImageDataLock + 149
24 libRIP.A.dylib 0x00007fff93a59b3c ripc_AcquireImage + 769
25 libRIP.A.dylib 0x00007fff93a58b85 ripc_DrawImage + 1025
26 com.apple.CoreGraphics 0x00007fff91020023 CGContextDrawImage + 457
27 com.apple.ImageIO.framework 0x00007fff8d79da66 CGImageCreateCopyWithParametersNew + 2379
28 com.apple.ImageIO.framework 0x00007fff8d79cf6d CGImageSourceCreateThumbnailAtIndex + 3645
29 com.apple.iTunes 0x0000000107b5bd84 0x107099000 + 11283844
30 com.apple.iTunes 0x000000010722a785 0x107099000 + 1644421
31 com.apple.iTunes 0x0000000107b798c4 0x107099000 + 11405508
32 com.apple.iTunes 0x0000000107419006 0x107099000 + 3670022
33 com.apple.iTunes 0x0000000107b77c50 0x107099000 + 11398224
34 com.apple.iTunes 0x0000000107da7958 0x107099000 + 13691224
35 com.apple.iTunes 0x0000000107da22f9 0x107099000 + 13669113
36 com.apple.iTunes 0x0000000107da71a7 0x107099000 + 13689255
37 com.apple.iTunes 0x0000000107da6fc4 0x107099000 + 13688772
38 com.apple.iTunes 0x0000000107b96ce3 0x107099000 + 11525347
39 com.apple.iTunes 0x000000010772a504 0x107099000 + 6886660
40 com.apple.iTunes 0x000000010772a0b6 0x107099000 + 6885558
41 com.apple.iTunes 0x000000010772b689 0x107099000 + 6891145
42 com.apple.iTunes 0x00000001070abad8 0x107099000 + 76504
43 com.apple.iTunes 0x000000010730b821 0x107099000 + 2566177
44 com.apple.iTunes 0x000000010730b75b 0x107099000 + 2565979
45 com.apple.iTunes 0x000000010730b6e2 0x107099000 + 2565858
46 com.apple.CoreFoundation 0x00007fff8c82cfcc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
47 com.apple.CoreFoundation 0x00007fff8c720c5d _CFXNotificationPost + 2893
48 com.apple.Foundation 0x00007fff8f87d4aa -[NSNotificationCenter postNotificationName:object:userInfo:] + 68
49 com.apple.AppKit 0x00007fff8bba1b79 -[NSApplication _postDidFinishNotification] + 289
50 com.apple.AppKit 0x00007fff8bb8e3b9 -[NSApplication finishLaunching] + 2147
51 com.apple.AppKit 0x00007fff8bb8d823 -[NSApplication run] + 128
52 com.apple.iTunes 0x00000001079a6c57 0x107099000 + 9493591
53 com.apple.iTunes 0x0000000107429d4c 0x107099000 + 3738956
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8b95e662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8d64c43d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8d64c152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8b959a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8b958d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8c781315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8c780939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8c780275 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8c8359d1 CFRunLoopRun + 97
6 com.apple.iTunes 0x00000001070b451f 0x107099000 + 111903
7 com.apple.iTunes 0x000000010709e0f3 0x107099000 + 20723
8 libsystem_pthread.dylib 0x00007fff90a0d899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff90a0d72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff90a11fc9 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8b95d716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff90a0fc3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x000000010709d40f 0x107099000 + 17423
3 com.apple.iTunes 0x000000010751b04b 0x107099000 + 4726859
4 com.apple.iTunes 0x000000010751b77a 0x107099000 + 4728698
5 com.apple.iTunes 0x000000010709e0f3 0x107099000 + 20723
6 libsystem_pthread.dylib 0x00007fff90a0d899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff90a0d72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff90a11fc9 thread_start + 13
Thread 4:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff8b959a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8b958d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8c781315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8c780939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8c780275 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8c8359d1 CFRunLoopRun + 97
6 com.apple.mobiledevice 0x000000010db73701 __thr_AMRegisterForCallbacks + 217
7 libdispatch.dylib 0x00007fff8d64a2ad _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff8d64c09e _dispatch_root_queue_drain + 326
9 libdispatch.dylib 0x00007fff8d64d193 _dispatch_worker_thread2 + 40
10 libsystem_pthread.dylib 0x00007fff90a0eef8 _pthread_wqthread + 314
11 libsystem_pthread.dylib 0x00007fff90a11fb9 start_wqthread + 13
Thread 5:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8b95d9aa __select + 10
1 com.apple.CoreFoundation 0x00007fff8c7ccd43 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff90a0d899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff90a0d72a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff90a11fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8b959a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8b958d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8c781315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8c780939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8c780275 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8c8359d1 CFRunLoopRun + 97
6 com.apple.iTunes 0x00000001075cb694 0x107099000 + 5449364
7 com.apple.iTunes 0x000000010709e0f3 0x107099000 + 20723
8 libsystem_pthread.dylib 0x00007fff90a0d899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff90a0d72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff90a11fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8b95de6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff90a0ef08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff90a11fb9 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8b959a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8b958d18 mach_msg + 64
2 com.apple.iTunes 0x00000001070afc74 0x107099000 + 93300
3 com.apple.iTunes 0x00000001070af9d5 0x107099000 + 92629
4 com.apple.iTunes 0x00000001070b130b 0x107099000 + 99083
5 com.apple.iTunes 0x000000010716c906 0x107099000 + 866566
6 com.apple.iTunes 0x00000001072ba33b 0x107099000 + 2233147
7 com.apple.iTunes 0x000000010775b876 0x107099000 + 7088246
8 com.apple.iTunes 0x000000010770147b 0x107099000 + 6718587
9 com.apple.iTunes 0x00000001070b47ab 0x107099000 + 112555
10 com.apple.iTunes 0x00000001077011f3 0x107099000 + 6717939
11 com.apple.iTunes 0x00000001077007aa 0x107099000 + 6715306
12 com.apple.iTunes 0x000000010709d4fd 0x107099000 + 17661
13 libsystem_pthread.dylib 0x00007fff90a0d899 _pthread_body + 138
14 libsystem_pthread.dylib 0x00007fff90a0d72a _pthread_start + 137
15 libsystem_pthread.dylib 0x00007fff90a11fc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8b959a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8b958d18 mach_msg + 64
2 com.apple.iTunes 0x000000010709d4c7 0x107099000 + 17607
3 libsystem_pthread.dylib 0x00007fff90a0d899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff90a0d72a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff90a11fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8b95d716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff90a0fc3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x000000010709d40f 0x107099000 + 17423
3 com.apple.iTunes 0x000000010709d369 0x107099000 + 17257
4 com.apple.iTunes 0x000000010730dcf2 0x107099000 + 2575602
5 com.apple.iTunes 0x000000010730dcc9 0x107099000 + 2575561
6 com.apple.iTunes 0x000000010709e0f3 0x107099000 + 20723
7 libsystem_pthread.dylib 0x00007fff90a0d899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff90a0d72a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff90a11fc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8b959a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8b958d18 mach_msg + 64
2 com.apple.iTunes 0x000000010709d4c7 0x107099000 + 17607
3 libsystem_pthread.dylib 0x00007fff90a0d899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff90a0d72a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff90a11fc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8b95ce02 __accept + 10
1 com.apple.iTunes 0x0000000107cddc81 0x107099000 + 12864641
2 com.apple.iTunes 0x0000000107cc4ecf 0x107099000 + 12762831
3 com.apple.iTunes 0x0000000107cc4e12 0x107099000 + 12762642
4 com.apple.iTunes 0x000000010709e0f3 0x107099000 + 20723
5 libsystem_pthread.dylib 0x00007fff90a0d899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff90a0d72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff90a11fc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8b95ce02 __accept + 10
1 com.apple.iTunes 0x0000000107cddc81 0x107099000 + 12864641
2 com.apple.iTunes 0x0000000107cc4ecf 0x107099000 + 12762831
3 com.apple.iTunes 0x0000000107cc4e12 0x107099000 + 12762642
4 com.apple.iTunes 0x000000010709e0f3 0x107099000 + 20723
5 libsystem_pthread.dylib 0x00007fff90a0d899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff90a0d72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff90a11fc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8b959a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8b958d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8c781315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8c780939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8c780275 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8c8359d1 CFRunLoopRun + 97
6 com.apple.iTunes 0x00000001070b451f 0x107099000 + 111903
7 com.apple.iTunes 0x000000010709e0f3 0x107099000 + 20723
8 libsystem_pthread.dylib 0x00007fff90a0d899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff90a0d72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff90a11fc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8b959a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8b958d18 mach_msg + 64
2 com.apple.iTunes 0x000000010709d4c7 0x107099000 + 17607
3 libsystem_pthread.dylib 0x00007fff90a0d899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff90a0d72a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff90a11fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff78544310 rcx: 0x00007fff58b60a08 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff58b60a30 rsp: 0x00007fff58b60a08
r8: 0x00000000fffff000 r9: 0x0000000000000093 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff9152ba5f r13: 0x00007fff9152b9e0 r14: 0x0000000000000006 r15: 0x00007fff9152ba47
rip: 0x00007fff8b95d866 rfl: 0x0000000000000206 cr2: 0x00000001094bc000
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x107099000 - 0x10873bfef com.apple.iTunes (11.1.3 - 11.1.3) <A2A98806-87A0-3DC1-9B56-49D082615D15> /Applications/iTunes.app/Contents/MacOS/iTunes
0x108b18000 - 0x108b98ff7 com.apple.iTunes.iPodUpdater (10.7 - 10.7) <6DF8BE48-75E5-36DE-AD39-59B0B5A57E0F> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x108bd9000 - 0x108c03ffb com.apple.avfoundationcf (2.0 - 133) <385B4AC1-12A3-3ECC-98CD-31D391FCCEFE> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x108c41000 - 0x108e15fff com.apple.iad.iAdCore (1.0 - 1) <0AC49774-2E81-31D7-B2BA-F272E16FD430> /Applications/iTunes.app/Contents/Frameworks/iAdCore.framework/Versions/A/iAdCo re
0x108ee0000 - 0x108ee4fff com.apple.agl (3.2.3 - AGL-3.2.3) <1B85306F-D2BF-3FE3-9915-165237B491EB> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x108ef2000 - 0x108ef5fff com.apple.iPod (1.7 - 20) <9B9FD104-A8EE-3884-8610-B06700AC344E> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x108f01000 - 0x10922dff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x109253000 - 0x109253ff7 +com.tuneupmedia.iTuneUpVisualizer (2.4.0 - 2.4.0) <38B38446-6BC3-3007-8518-A76634D22B45> /Users/USER/Library/iTunes/iTunes Plug-ins/TuneUp/TuneUp Visualizer.bundle/Contents/MacOS/TuneUp Visualizer
0x109258000 - 0x10928fff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x1092a5000 - 0x10937bfe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x10939e000 - 0x1093e1ff7 +libgnsdk_submit.1.9.5.dylib (1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x1095b4000 - 0x1095b6ff7 com.apple.textencoding.unicode (2.6 - 2.6) <0EEF0283-1ACA-3147-89B4-B4E014BFEC52> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x1095bb000 - 0x1095bfffd com.apple.audio.AppleHDAHALPlugIn (2.5.2 - 2.5.2fc2) <DEB558B7-BACF-3871-A021-B3A904F4FB44> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x1095d6000 - 0x1095d9ff7 com.apple.QuartzComposer.iTunesPlugIn (1.4 - 18) <08330444-D369-3B4F-AE16-8E48F771CEEB> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
0x10968d000 - 0x109693ff7 com.apple.BookKit (1.0.1 - 158) <34C7F87F-63B6-3E53-A7B1-8A6656405F41> /System/Library/PrivateFrameworks/BookKit.framework/BookKit
0x10b1b0000 - 0x10bf25fff com.apple.CoreFP (2.5.16 - 2.5.16) <1C390A93-4187-37E7-8A7E-4417876F069B> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
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0x7fff8ba47000 - 0x7fff8baa7ff2 com.apple.CoreUtils (1.9 - 190.4) <CBB5B4DC-2801-32B3-A31C-8811CCF99873> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
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0x7fff8foh my gawd
Brallen91,
thank you so SO much for providing that link!
been stuck with that problem for days; tried uninstalling, removing, reinstalling, all the things. also deleted my preference files in ~/Library/Preferences/ like a thousand times etc.
all I missed was that there also are two files in ~/Library/Preferences/ByHost/ too; I deleted those, restarted; woosh, iTunes is finally back! *dances through the entire house*
thanks a ton man <3 -
itune not openes in windows 8. i have tried opening in compability and admin mode but no success.
can anybody explain why this is happenning.
It must be problem of itune.
This is crap software -
Aperture crashed and will not open after last update. Anyone else have this problem?
Aperture crashed and will not open after last update. Anyone else have this problem?
Yes. See this very forum for 50 threads on it, that explain the solution.
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ITunes will not open after (12) update!!!!!!!
Just updated iTunes to (12) and now it will not open. Two messages. The procedure entry point ADAdPolicyEngine_DidEnterStation could not be located in the dynamic link library iAdCore.dll. and then iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 127)
I've tried to uninstall and reinstall DID NOT WORK. Tried to remove the file iAdCore.dll. from iTunes in the program files and again DID NOT WORK! I have lost my entire library and now cannot even open iTunes just because I did the update. Please help.
Win XP SP3 32biti had almost same issue on Windows RT 8.1
i tried to uninstall and reintsall as apple says THOUSAND TIMES but, did not work at all !
i sorted out myself issues they are ,
C:\Program Files\Common Files\Apple folder &
C:\ProgramData\Apple &
C:\ProgramData\Apple Computer cannot be deleted
thats why i recieved "Error 7 (Windows Error XXX)" even though apple says its because netframework or Corrupt download or incomplete installation of iTunes software
so i moved undeletable folders with all subfolders to desktop and run installation of itunes12.0.1.26
all solved my problems of installing itunes, now i have to find a way to delete the files on the desktop . -
ITunes & QuickTime will install but not open after Windows XP laptop crash
Alright, this may be a repeat question from a long time ago, but I don't have the time to dig through 1,000+ posts so I'll just put it out there. Here's the situation:
*Backed up my entire hard drive including iTunes 8.1 and library to external drive using Roxio Back Up My PC (BUMP) creating a large .QIC file
*Two days later, entire computer crashes - says can't load from BOOT.INI upon start-up
*I re-install Windows XP service pack 2 operating system, install driver update and recovery disc, go through Windows Update and upgrade to service pack 3, etc.
*Do a system recovery from External Drive using same Roxio program, instead of a full restore, it duplicates the files I re-installed and maxes out my C:\ drive.
*Try everything I can to troubleshoot the problems on my own, defragment, disc clean-up, registry cleaner using RegCure, use Windows Installer Cleanup Utility, use File Duplicate Finder to wipe the dupes created by the restore, run Symantec Antivirus 2007 scan just in case, etc...
*Anyways, NOW getting to the iTunes related part: after the system restore, newest upgrade of iTunes 8.1 and Quicktime both don't work at all, they are installed in the same location in Program Files where they originally were housed, but when I click to open, it sends a standard Internet Explorer type error message, prompting either to debug, send troubleshoot message, etc.
*Finally, I un-install iTunes, re-install, same deal. The curious thing: practically all other programs work just fine, incl Windows Media Player, MS Office, all restored and in operational condition. Why the exception with anything Apple related?
Any advice would be MUCH appreciated considering I have 300+ gigs of music. Thank you in advance!!Try these steps..
http://docs.info.apple.com/article.html?artnum=93976 -
ITunes 8 will not open after installing update on iBook G4
I installed an iTunes update that included v.8 and an updated version of Quicktime. Now I can open Quicktime on its own, but cannot open iTunes at all! The icon on my toolbar bounces but does not open. After about a minute, I get a msg. that says "the application iTunes unexpectedly quit." But it never opens in the first place! Please help. I would like to uninstall and go back to the old version of iTunes. Do I have to delete my song library to do so? I am not that savvy a computer user, so please respond accordingly... thanks!
Same problem on my intel MacBookPro. Happened to me after doing the ilife08 upgrade a few minutes ago. Downloaded from apple again and did the upgrade option. That seems to have done the trick.
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Outlook 2007 not opening after Windows Vista Update 25-Aug-09 [Qosmio G50]
I thought that posting my experience just now might be helpful to others.
Yesterday (25-Aug-2009) my Outlook 2007 was working perfectly. I had downloaded & installed Outlook Connector 12.1 because I'd received an e-mail from Microsoft to say that the DAV protocol used for HTTP mail would be withdrawn on 1-Sep-09. I also noticed that MS had restored the POP3 service that they closed down a couple of years ago.
So I set up the POP3 account and started working with that. All OK.
Last night when I closed down, Windows Update came in and completed on reboot this morning. Outlook 2007 wouldn't start, coming up with the message: +Cannot Start Microsoft Outlook. Cannot open the Outlook Window. The set of folders cannot be opened. The information store could not be opened.+.
Nothing I did in that environment would enable Outlook 2007 to load, I created a new profile and that did no good.
So I went back to the System Restore Point made at the time of installing the Outlook Connector and everything sprang to life.
I had also tried the restore point that undid the Windows Update, but that didn't cure the problem either.
So, I'll see what happens when I reboot next time in case it had nothing to do with Windows Update.
CheersThere are many tools at the Inet, but no one of them weren't interested me, when I seeking for the solution of my trouble. Only my friend by chance offered me an one long-standing application. It enjoyed me for seconds, I presented my friend a gift and to my mind it would help in such problem also - pst email recovery.
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Photoshop CS5 and CS6 not opening after Windows 7 update
Hi there!
I have my Mac on repair so I have to use Photoshop on a very old Windows 7 laptop of mine (the first PS licence I bought was for PS CS4 Win then extended to CS5 during grace period)
It always worked fine (slow but fine ) since today. I was updating a couple of softwares (Intuos + Spyderpro) and I have been asked to restart my computer to make the updates effective. I've noticed that Windows during the restart was updating itself as well and I said "well, ok!" and let it go. But once my computer had restarted I couldn't open PS CS5 anymore. Desperate I went to the Adobe trial pages and downloaded CS6 but it doesn't work as well. I tried to repair some log errors via CC cleaner and delete PS preferences from its folder but no luck. I don't know what else to do. Bridge works fine. I don't understand what happened and how to solve it.Hi Valeria,
My first inclination was to recommend just reinstalling, but since you said you did a new install of CS6 and that isn't working either I'm not sure if that would help. The user preferences was also a great thing to try.
These might be some other general suggestions for good next steps:
- Try launching with right-click Run as Administrator
- Create a new administrative account, log out of your current one, and attempt launching from there
- See if you get the same behavior if launching while in a Selective Startup
http://windows.microsoft.com/en-us/windows/run-selective-startup-system-configuration#1TC= windows-7
- Uninstall any changes you made since it stopped working, you should be able to uninstall the Windows update from within Programs and Features, uninstall the Intuos + Spyderpro temporarily to rule them out
Hope that helps,
- Dave -
Applications not opening after choosing "update all" in itunes
Hi,
Bug :
I downloaded "Speedtest.net Mobile Speed Test" by Ookla, and recently noticed that there was an update for this application in itunes. When I went to itunes and chose "update all", the application updated. However after the update I was unable to open ANY third party applications (but was still able to open native applications which initially came with iphone). When i clicked on any of the third party application icons, the screen just blinked.
I deleted one of the third party applications and reinstalled it. After that only this third party application (out of the universe of third party application on my phone) would now work. Then I proceeded to delete Speedtest and reinstall it via itunes. After this ALL third party applications would work, without requiring individual reinstallations.
iphone model : 4s
operating system : iOS 5
ThanksHi,
think it's gone beyond that now.
rang apple support and went through the install process (as per last night) but when got to install section of the process, the achive and install option is greyed out and the only option appears to be to erase and install.
as i have photo files that i don't want to lose (my itunes are on my ipod and luckily i backed up my word files) I need to back up data by target disk mode before going ahead.
the applecare man was very sorry that he couldn't help me as i didn't have a second mac handy for this option! am going to have to find a support shop instead now.
i rang again and another guy said that they weren't meant to help non care people, but advised to open in safe mode by holding down shift key but when i did this i got through to a grey screen which started by reading:
'No debugger configured - dumping debug information' before a whole scree of code and ending with 'Panic: We are hanging here...'
All in all doesn't look good. so I'll have to go into the shop. brilliant.
thanks for your help though,
Joe -
Firefox does not open after Windows 7 updates
After Windows 7 updates installed, Firefox 4.0.1 refuses to start. I click on the shortcut, the hourglass (blue circle in Windows 7) pops up for a couple of seconds, then it goes away, and no Firefox.
Chrome and IE work fine.
I have followed the tips on the "Firefox won't start" pages.
In Task Manager, there is a 4,796k Firefox process, which I then end. If I attempt to start Firefox multiple times, I get different processes in Task Manager, of different sizes.
I removed and re-installed Firefox 4.0.1. It made no difference. I even chose to have it delete all my customizations. No luck.
I cannot start Firefox in Safe Mode. When I try, the same thing happens (hourglass, then nothing)
I cannot start the Profile Manager. I created a new user in Windows, logged in as that user, and tried starting Firefox, but the same thing happened. This leads me to believe that it is not a profile issue.
I do not get a crash report.
Thank you for your help!Which Windows 7 updates were installed? Were these rated as "Critical"?
Microsoft usually releases updates on 'Patch Tuesday' which always takes place on the second Tuesday of the month. That won't take place for another two weeks yet. I'm not aware of any out-of-band updates. -
My itunes store will not open after IOS7 update on my 4s?
I updated my phone to IOS7 and my itunes store initially worked after this update. However it has now stopped working and it opens then turns to a white screen and closes its self within seconds. Is there anyway of fixing this without resetting my whole phone? help please
Same problem on my intel MacBookPro. Happened to me after doing the ilife08 upgrade a few minutes ago. Downloaded from apple again and did the upgrade option. That seems to have done the trick.
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Itunes does not open after an update
I was prompted by itunes for an update and i did. Now Itunes does not open. it say "itunes library itl file cannot be found or created. The default location for this file is in the itunes folder in the Music folder. Has anyone else encounter this problem. thanks
Worked for me. Could not uninstall Apple Mobile Device but continued in this order. Rebooted and reinstalled iTunes.
All of my Library was restored.
Running Vista Ultimate. -
Safari and Mail will not open after software update
After doing the monthly software update yesterday, my Mail and Safari programs will not open. I click on the icon in the dock or in the Applications folder and I get nothing. The icon in the dock jumps, but nothing opens. I've read several other discussions and tried dragging several files out of the library, such as plist files and history, etc., but they still won't open. The software update only updated iTunes and iPhoto and included the most recent security update. I have not tried to reload Safari. If I do that (and it works), what do I need to do for Mail? Will I lose all my emails? Can someone tell me what I can do to get both programs back working properly? Thanks!
Another approach is to reapply the 10.3.9 combined update. "Repair permissions" via Disk Utility in your Utilities folder.
As far as your e-mail's are concerned, the database files are maintained in your User account>Library>Mail folder. It's very important you backup this folder periodically to external media regardless of circumstances to preclude losing your e-mails in the event of file corruption.
Best maintenance strategy is a full backup of your HD on a bootable external (firewire) hard drive. Makes life a lot easier in the event you need to revert your HD to its state prior to an System Update gone bad.
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