Itunes not opening and don't know how to turn off anti virus

My Itunes wont launch, there is no error report, I turned my firewall off , I want to disable my Norton anti virus but I do not know how.
Thanks
Aimee

Ok, you can go to Norton's website and look there. But if it is in the bottom right hand corner, you should be able to right click it to disable it. I hate Norton and I do not have norton, but I am sure you can do it that way. I scrapped Norton a long time ago.
Good Luck

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