Itunes not picking up ipod

When I plug my ipod (ipod touch 5th gen, 4/5 months old) into my laptop windows recognizes it is there (the ipod/cable/laptop all work fine). However, when it comes to itunes it just doesn't pick it up. I have run the diagnostics and have been told that "No Ipod found". I have followed all of the instructions of the apple support pages that are available, the advise made no difference. I have turned everything off/on, removed itunes from my laptop then re-installed it, removed every apple product off my laptop & then re-installed them all. None of this has made any difference, itunes still refuses to accept that my ipod is plugged in... any advise?

Hello, r2609b.
Thank you for visiting Apple Support Communities.
I understand that your iPod is not recognized by iTunes and understand you have tried some troubleshooting steps with the issue persisting. I would recommend manually installing the Apple Mobile Device driver as outlined in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > Windows Vista, Windows 7, and Windows 8 > If the Apple Mobile Device USB Driver is not listed > Windows Vista, Windows 7, or Windows 8.
iPhone, iPad, or iPod not recognized in iTunes for Windows
http://support.apple.com/en-us/HT204095
-Jason H.

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Hi Jim,
Thank you for your reply to my posting about iTunes not recognizing my iPod Touch after upgrading to Leopard.
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