ITunes not playing downloaded digital copy of movie - please help

I bought "The Proposal" on Blu-Ray and used the bonus digital copy disc to download the movie to my iTunes page. The download went fine, and the poster art is showing fine. But when I actually play the movie all I'm getting is a black screen. I can see the screen stills for the chapter stops, and everything else seems to be working fine, and yet I get no image nor sound. Does anyone know why this happening? I have the most current version of iTunes.
And on a similar topic, I synched the movie to my iPod Touch 8G (3rd generation) and it says "this movie could not be played" when I try to play it there. I assume this problem is related to the issue in iTunes? My iPod software (I believe) is 2.2.1.
Can someone please help. Many thanks.

In iTunes, click on "Store" at the top of your screen, and select deauthorize computer, and then select authorize computer. This will fix the problem.

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