ITunes not playing purchased TV Show

Hello,
I recently purchased an TV Show from iTunes, and it won't play in iTunes nor will it be added to my iPod (saying that my video iPod is not capable of playing this file). I have heard that there is a way to contact personnel at the iTunes Store in which they send you a link allowing you to download your purchase again, can somebody please help me do this?
Thanks,
Jeffrey I

Contact the iTunes Store customer support department through the form at the bottom of their web page and explain the problem to them.

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Error 20, 21, 23, 26, 28, 29, 34, 36, 37, and 40
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ITunes not playing purchased TV Show

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