Itunes not playing songs....getting an error message telling me the song will not play and cant be found

I have had an itunes account for a long time. recently i turned it on to get new songs and realized that alot of my old song are not playing. it shows the file, but when i try to play it tells me file can not be found. please help figure this out. thanks.
tommy

When you see a "file" in your iTunes library (inside itunes) it is not showing you the file.  Select it in itunes and then get info -  this will show you where  the actual file is on your hard drive under the "where" bullet.  Try this first for a song that is working.  It will show where your library is, and you can then see how your library is organized.
Now try it for a song it can't find.  You will probably get the same error, (can't find the file)  However, then use widows to search your entire computer for the file.  Hopefully by looking at the other songs that ARE there, you'll get a better idea of what exactly to search for.
Finally, when you "add" a song into iTunes, you can be given the option to "Copy" the file into your itunes library (recommended) or just leave a pointer (like a shortcut) to the file.  If you choose this pointer/shortcut option, it can be pretty easy to delte/move the files by accident.  If you move them, the shortcut/pointer will become broken.

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