ITunes not properly installed error...
Hi,
I'm running iTunes version 7.0.2.16. Yesterday when I booted iTunes it told me that it was not installed properly and it will not be able to rip or burn CD's... This is the first time this has ever happened and I've had iTunes installed on this computer for a while...
I have Windows XP Media Center.
My Quicktime version is 7.1.3.
Do I really need to reinstall iTunes? If so, is there any way to keep my playlists, etc. without having to lose them and start over?
Thanks so much for any input.
Scott
I don't think this one is a variation of the device filter troubles, Littlebirt.
Checking something from the diagnostics:
+Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.+
Is there any virtual drive software (like, say, Daemon Tools or Alcohol 120%) installed on the PC?
Similar Messages
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Hello:
I have installed Itunes on my new Windows 7 based computer (64 bit) and get the following error message everytime the program opens, "ITunes not properly installed. If you wish to import or burn CD's, you must reinstall ITunes." So, I have removed ITunes, Quick Time and Apple associated software, twice, from my computer and reinstalled the latest version (10.4.1) but get no fix to the problem. ITunes will import CD's but will not burn them with this error in place. Anybody know how to fix this problem?if you have 64bit os this is problem:
Any 64-bit version of Windows is not supported so you should expect certain things not to work. From Apple's iTunes page the Windows requirements are:
32-bit editions of Windows XP or Vista
Windows XP Service Pack 2 or later required for Apple TV or iPhone
500 MHz Pentium class processor or better
QuickTime 7.1.6 or later (included)
256MB RAM
Supported CD-R or DVD-R drive to burn CDs
Broadband Internet connection (DSL/Cable/LAN) for buying and streaming music -
HT4306 itunes not properly installed
i tried to install itunes on my windows vista OS, but the error comes itunes not properly installed... i tried to redownload it but still it shows the same error, and even my iphone is not detected in the itunes...
the error comes itunes not properly installed...
What's the precise text of your error message, please? (There's a few different ones I can think of that you might possibly be getting.) -
ITunes was not properly installed error message
Dear All,
A friend of mine is getting the following error when opening iTunes.
"Warning; iTunes was not properly installed if you wish to import or burn CDs. you need to reinstall iTunes"
I have tried;
1. Uninstalling & reinstalling iTunes + Quicktime
2. Downloading and installing the GEAR drivers
3. Following these posts;
http://support.apple.com/kb/HT2615
http://support.apple.com/kb/TS3299
http://discussions.apple.com/message.jspa?messageID=8081513#8081513
Here is the diagnostic information; please can someone point me in the right direction.
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Dell Inc. Inspiron 530s
iTunes 10.0.1.22
QuickTime 7.6.8
FairPlay 1.9.16
Apple Application Support 1.3.2
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.2.0.47
Apple Mobile Device Driver not found.
Bonjour 2.0.3.0 (214.3)
Gracenote SDK 1.7.1.420
Gracenote MusicID 1.7.1.78
Gracenote Submit 1.7.1.106
iTunes Serial Number 96A00247D77D2D86
Current user is not an administrator.
The current local date and time is 2010-11-07 16:52:37.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Video Display Information
Intel Corporation, Intel(R) G33/G31 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
Genius ID: 493b5db9d323eca0f4697f064a8bc3c3
iPodService 10.0.1.22 is currently running.
iTunesHelper 10.0.1.22 is currently running.
Apple Mobile Device service 3.2.0.0 is currently running.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM
Failed while scanning for CD/DVD drives, error 2355.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
E: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
ThanksI don't think this one is a variation of the device filter troubles, Littlebirt.
Checking something from the diagnostics:
+Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.+
Is there any virtual drive software (like, say, Daemon Tools or Alcohol 120%) installed on the PC? -
everytime i open my newly downloaded itunes 8.0, a warning message pops up that says:
Warning!
iTunes was not properly installed. if you wish to import or burn CDs, you need to reinstall iTunes.
so i uninstalled and reinstalled but the same message pops up the next timeHello
Have you tried rebooting since this all started? If not please do so and attempt to download again.
Otherwise the knowledge article below will assist you with some steps they maybe a possible resolution.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926?viewlocale=en_US -
ITunes 10 issues - not properly installed
When I open my iTunes I get this message "iTunes not properly installed. If you wish to import or burn CDs you need to resinstall iTunes." I went ahead and re-installed iTunes and I'm still getting this error. I'm on a PC. Any suggestions?
I really appreciate your response - here's what come out of the test:
Microsoft Windows 7 x64 Enterprise Edition (Build 7600)
LENOVO 4389BB4
iTunes 10.7.0.21
QuickTime 7.7
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL Not Available
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003AAB7C03B96898
Current user is an administrator.
The current local date and time is 2012-09-12 13:12:40.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA Quadro FX 880M
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.7.0.21 (x64) is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: CmgPCS (7.1.3.42),
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel. -
Error message "Itunes was not properly installed............
"Itunes was not properly installed. If you wish to import or burn CD's you need to reinstall Itunes." I can't get my cd's that I have loaded to transer to my Iphone, only my purchased songs will go. I have uninstalled and reinstalled several times, working with Windows 7 Home
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
HP Pavilion 061 PC025A-ABA A434N
iTunes 10.6.3.25
QuickTime not available
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.52.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012A6CC0855D2D0
Current user is an administrator.
The current local date and time is 2012-06-26 11:41:54.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel(R) 82865G Graphics Controller
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel.
The last failed MP3 CD burn had error code 4450(0x00001162). It happened on drive E: HP DVD Writer 300n on CDR media at speed 16X. -
Error Message: itunes was not properly installed. If you wish to import CDs
I am using Windows XP Professional Service Pack 2 and currently iTunes v8.1
Whenever I start iTunes, a message window pops up saying:
"itunes was not properly installed. If you wish to import or burn cds, you need to reinstall iTunes."
I can click OK, and iTunes will continue to load normally. It also appears to work normally. I can put in CDs and it will import the music off of them.
I have tried to reinstall iTunes, and have even upgraded to the latest versions whenever they've come out (I've had the problem for several months).
Using information I found on the internet, including apple.com, I tried re-installing the GEARS drivers, but with no luck.
I have tried foolin' around with the registry, specifically the entry noted in the GEARS driver pages, altering UpperFilters and deleting LowerFilters, still no luck. Perhaps I'm not doing this correctly? In fact, if I delete both Upper and Lower Filters, upon restarting Windows, I will not have either of my CD/DVD drives showing up in Windows explorer. Further, at the initial stage, I did not have an UpperFilters key, or string. My LowerFilters string has in it, ElbyCDFL, AnyDVD, PxHelp20, ElbyDelay, and MxlW2k.
I believe all of these programs have been on my system for some time.
I am not at all sure what may have changed on my system to cause this error to occur, as I said, it's been several months.
Thanks in advance,
Walt D in LVI had the same problem until I repaired iTunes.
Start --> Control Panel --> Uninstall a Program --> Click on iTunes --> Choose Repair at the top --> Allow change to be made
Hopefully that will help. -
TS3694 I get an Error 7 on Microsoft Home Edition 7 telling me iTunes did not properly install
I keep getting an Error 7 on Microsoft Home Edition 7 telling me iTunes did not properly install.
Hmmm. Then try this out buddy:
http://support.apple.com/kb/TS3074 -
Itunes startup error itunes was not properly installed. If you wish to ....
itunes startup error
itunes was not properly installed. If you wish to import or burn cds, you need to reinstall itunes
help?Are you actually unable to import or burn CDs? I get that error every time as well, but I don't actually have any problems.
-
I have an error that pops up every time I open Itunes. It says "Itunes was not properly installed. If you wish to import or burn cds you need toreinstall itunes." How do I fix this? I have already reinstalled multiple times.
Microsoft Windows 7 x64 Enterprise Edition Service Pack 1 (Build 7601)
LENOVO 2349A63
iTunes 11.2.2.3
QuickTime 7.7.5
FairPlay 2.6.12
Apple Application Support 3.0.3
iPod Updater Library 11.1f5
CD Driver Not Available
CD Driver DLL Not Available
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0041B9C80B2D3F98
Current user is not an administrator.
The current local date and time is 2014-06-20 12:18:55.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics 4000
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.2.2.3 (x64) is currently running.
iTunesHelper 11.2.2.3 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: dvrem (4.97.0.64), dnpfw (4.97.0.64),
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
Help please! -
windows 7 64 bit will not install itunes..it tries to install and keeps telling quick time for windows did not properly install any help?
Hi Tamekia,
I am sorry to hear nothing has worked yet. I have looked up some additional information and possible solutions. Follow the steps in this document to perform a level-three uninstall, register the Windows Installer Service, and then reinstall the HP software. An uninstall and reinstall of the software deletes and overwrites any of the files that might cause the error and resets the Windows Installer. HP recommends that you download the latest software from the HP Web site to remove any files that might be causing this error.
Level-three uninstall, and register the Windows Installer Service
Note: The title of this document is not specific to the issue you are experiencing or the operating system you have, but the 3 steps and instructions are what I suggest we do to resolve the issue you are experiencing.
Hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP -
Itunes was not properly installed
On opening Itunes i get the message "Itunes was not properly installed. If you wish to import or burn CD's you need to reinstall Itunes". I am able to import a CD without any problem but not able to burn a CD. I have done a clean uninstall by removing Itunes, Quicktime, Apple software update, Apple mobile device support, Bonjour and Apple application support. I have now tried this three times. I understand that it could be a problem with the GearAspiwdm.sys driver. I don't appear to have this driver installed. I have tried the gear support site and downloaded the driver installer but don't seem able to locate the gear driver anywhere on the system. Can any one help? I would be eternally grateful!
When i managed to load the gear drivers my PC would not recognise any CD/DVD drive on my system.
The diagnostics log from itunes is below:
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
Acer Aspire X1301
iTunes 9.2.0.61
QuickTime 7.6.6
FairPlay 1.8.20
Apple Application Support 1.3
iPod Updater Library 9.2d4
CD Driver Not Available
CD Driver DLL Not Available
Apple Mobile Device 3.1.0.62
Apple Mobile Device Driver 1.49.0.0
Bonjour 2.0.2.0 (214.3)
iTunes Serial Number 8276FC5E0E421D7E
Current user is not an administrator.
The current local date and time is 2010-07-11 15:27:07.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Video Display Information
NVIDIA, NVIDIA GeForce 9200
** External Plug-ins Information **
No external plug-ins installed.
iPodService 9.2.0.61 is currently running.
iTunesHelper 9.2.0.61 is currently running.
Apple Mobile Device service 3.1.0.0 is currently running.
** CD/DVD Drive Tests **
LowerFilters: AnyDVD (6.6.3.7), UBHelper (2.0.0.11),
UpperFilters: NTIDrvr (1.0.0.9),
Failed loading CD/DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
Failed loading CD/DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.Well, after a reinstall, it obviously works again... But the question is: for how long. The last time this solved this issue, it remained solved for just under a week. So, if it still works in just over a week, I will consider the issue solved.
Just for the record: the output now...
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
IBM 2887K2G
iTunes 7.0.2.16
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.1
LowerFilters: cdrbsdrv (7.5.0.0), PxHelp20 (2.0.0.0), drvmcdb (1.0.0.1), sscdbhk5 (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.6.1),
Video Driver: Intel(R) 82852/82855 GM/GME Graphics Controller\Intel(R) 82852/55 GM/GME Controller
IDE\DiskHTS541040G9AT00_______________________MB2IA5BJ, Bus Type ATA, Bus Address [0,0]
IDE\CdRomTEACDW-225_____________________________2.6A___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is an administrator.
D: TEAC DW-225, Rev 2.6A
Audio CD in drive.
Found 10 songs on CD, playing time 47:47 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 06:45:30
Track 3, start time 10:33:69
Track 4, start time 14:31:47
Track 5, start time 19:03:57
Track 6, start time 23:36:41
Track 7, start time 29:57:04
Track 8, start time 33:33:69
Track 9, start time 36:40:39
Track 10, start time 40:27:40
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 10 16 24.
The drive CDRW speeds are: 4. -
I've installed iTunes 10.6 on my Windows 7 machine. Everytime I start it I get this message: iTunes was not properly installed. If you wish to import or burn CDs you need to reinstall iTunes.
Reinstalling iTunes made no difference.
So I found this article http://support.apple.com/kb/TS3299 and updated the registry like it said and it still didn't work but it also had the effect of making my CD drive no longer work for anything, including playing movies. Before following those instructions I could read and write cds using Windows Media player. Fortunately, I had backed up my registry leaf and restored it.
So I've been trying to figure out how to burn a cd from iTunes for close to two months now with no luck. Does anybody know how to get rid of the above error message?
Thank you!
DavidHi B Noir,
I ran the diagnostics and here are the results:
Microsoft Windows 7 Home Premium Edition Service Pack 1 (Build 7601)
Compaq-Presario FQ582AA-ABA SR5710F
iTunes 10.6.3.25
QuickTime not available
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00D0ACBC02C48EA0
Current user is not an administrator.
The current local date and time is 2012-07-03 17:21:27.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA , NVIDIA GeForce 6150SE nForce 430
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel.
Also, I am attaching an image of my driver details:
David -
I keep getting the dialogue box: itunes was not properly installed?
I keep getting the dialogue box: itunes was not properly installed?
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Acer Aspire X3300
iTunes 11.0.1.12
QuickTime 7.7.3
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL Not Available
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver 1.63.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003BB9400AA69B20
Current user is an administrator.
The current local date and time is 2013-01-07 11:21:05.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 9200
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 9d1bbe5cdb74c7ff7d5b531e745c1537
iPodService 11.0.1.12 (x64) is currently running.
iTunesHelper 11.0.1.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: UBHelper (2.0.0.11),
UpperFilters: NTIDrvr (1.0.0.9),
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
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