Itunes not reading new iphone

Here's the story, My first iphone was a 3g. I synced it to my little brother macbook. I ended up braking my iphone so at the time didn't have money for a new one so I used my friend's old 2g iphone and sync that iphone to a windows pc computer. I just got my new 3g and my little brother updated his macbook to a leopard so now itunes doesn't read my iphone but it charges it.

Download the current iTunes version and re-install it over the existing on your brother's MacBook - no need to delete iTunes first.
http://www.apple.com/itunes/download/

Similar Messages

  • ITunes not seeing new iPhone today only

    I've synced with my iPhone several times, but today I plugged in my iPhone to the USB port and About This Mac sees my iphone, but iTunes does not. I've tried restarting the computer, but no luck.

    I have been suffering this exact same problem ever since I got my new iPhone last Tuesday. Options to recover are:
    1. Soft reset of the iPhone (shut it down and restart)
    2. If the cable is in a USB hub, remove it and put it directly into the Mac
    3. Reload iTunes
    4. Hard reset of the iPhone putting the iPhone in recovery mode followed by a Fresh Restore (loses all content)
    Of the above the only one that works for me is a hard restore which is a real pain as I have to reload all my content each and every time.
    Oddly, I have found that when my iMac gets a spinning ball in iTunes, if I go to another computer and plug in it finds the iPhone fine, which kinda confirms this is an iTunes issue rather than an iPhone hardware issue.
    By way of example, Saturday I get a spinning ball in iTunes whenever the iPhone is connected. I try on my macbook and the macbook finds it fine, but I cant sync as my main computer is the iMac.
    Sunday night iTunes on the mac finds the iPhone! I spend all night reloading my content.
    Monday night iMac cannot see the iPhone again - spinning ball - and after trying 1-3 options without success I do a hard reset into recovery mode followed by a restore and then reload everything yet again.
    I've also noted that not all album artwork comes over either, which is irritating but minor compared to this random loss off connection.
    Btw I called apple support and the guy I talked to suggested that it could be something to do with the issues around mobileme. Not sure what the connection is exactly but I'm trying to research this angle.
    Anthony

  • ITunes not seeing new iPhone

    Same problem as the others cept I have the most current itunes and updates to the OS. Please help. My phone useless right now

    Hey markatos,
    Make sure the iPhone is directly connected to the back of the Mac and not plugged into a hub, monitor, or keyboard. More USB troubleshooting tips available here: http://support.apple.com/kb/ts1286
    If the iPhone still does not show up in iTunes, try uninstalling & reinstalling the Apple Mobile Device Service as described here: http://support.apple.com/kb/HT1747
    Jason

  • When I plug in my iphone 4S to my 64-bit computer a error box comes up in my 64-bit itunes that reads (This iphone cannot be used because the required software is not installed. Run the Itunes installer to remove itunes, than install the 64-bit version of

    When I plug in my iphone 4S to my 64-bit computer a error box comes up in my 64-bit itunes that reads (This iphone cannot be used because the required software is not installed. Run the Itunes installer to remove itunes, than install the 64-bit version of itines.) This just started a few weeks ago. I've done a system restore on my computer, deleated and reinstalled the 64-bit itunes several times, did a registery clean, rebooted. Nothing seems to work it will not pick up my phone.

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • HT4972 after the update, my iphone is not starting, and itunes is not reading my iphone, itunes tells me that there is no sim card inserted, which is wrong, any solutions?

    after the update to IOS 5.1.1, my iphone is not being activated, it tells me ''your iphone could not be activated server is temporarily unavailable. . . .'', and itunes is not reading my iphone, itunes tells me that there is no sim card inserted, which is wrong, any solutions?

    Does your computer recognize other iPhones?
    If the problem is only with this iPhone, try following along with this Apple doc -> iOS: Unable to update or restore
    If the computer doesn't recognize other iPhones, try following along with this Apple doc -> iOS: Device not recognized in iTunes for Windows

  • HT1923 i dont know what is happening but itunes is not reading my iphone 5 .i have the latest version of itunes as well as of iphone .but still something is not working

    i dont know what is happening but itunes is not reading my iphone 5 .i have the latest version of itunes as well as of iphone .but still something is not working

    Hi Karneet,
    Thanks for visiting Apple Support Communities.
    See this articles for some troubleshooting help, if your iPhone isn't detected by iTunes or Windows:
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/ts1363
    iPod not recognized in 'My Computer' and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    Best,
    Jeremy

  • HT1386 hi my pc is not reading my iphone 5c in itunes can someone please help me thanks

    hi can someone help me. my pc is not reading my iphone 5c in itunes so i cannot sync music i am doing something wrong as it was working before.
    thanks

    Try >  http://support.apple.com/kb/TS1538

  • I have an old iphone 3gs which is backed up on itunes. bought a new iphone 4gs and need to back it up. will syncing new phone erase old 3gs data?

    i have an old iphone 3gs which is backed up on itunes. bought a new iphone 4gs and need to back it up. will syncing new phone erase old 3gs data?

    This is not very iTunes Public Site Manager related... but I was in the same situation as you a little while ago.
    1 - Sync/back up your old 3gs.
    2 - Activatie your new phone when connected to itunes via cable and it will ask you if you want to restore our old phone.
    3 - ???
    4 - profitt!
    might also work with icloud but i have not tried that method.

  • Lost Iphone and old apps in itune download to new iphone

    I have lost my iphone recently. I have purchase a lot of apps in my itune account for the original iphone. Can I syn all my old data in itune and load my purchase in itune to my new iphone ( not yet buy)

    Do you mean that I need to buy the apps for my new iPhone if that apps have been transfered and install in my old lost iPhone?
    If you bought apps using iTunes on your computer, or you bought them on the iPhone, then transferred them to the computer, they will have copies on your computer. When you sync your new iPhone, iTunes will copy those apps to the new iPhone.
    If you had purchased some apps on the old iPhone and did not transfer them to the computer, you can purchase them again. If you use the same iTunes account as the original purchase, you will not be charged again.

  • My computer recognizes my old iPhone, iPad and iPod but NOT my new iPhone. What the heck???

    My computer recognizes my old iPhone, iPad and iPod but NOT my new iPhone what the heck? It was fine last week, now nothing

    When you plug in your phone go to the sidebar on the left, select the device, and select the menu you want to sync.
    For example at the top there is summary, info, apps, movies, etc.
    If you wanted to sync movies go under there and pick and chose the movies you want on the device.
    Let's assume you are doing that and syncing is not going properly. Then first double check that there is a checkmark in the top left of that page that says sync movies
    If there is uncheck and then hit apply. Then it will take all the movies off. Now re-check everything and hit apply.

  • I am trying to download my contacts from my iTunes to my new iPhone. I never did a back up on my old one.

    I am trying to download my contacts from my iTunes to my new iPhone. I never did a back up on my old one. So I tried simply downloading whats on my itunes contacts list and that didn't work either.

    iTunes does not have a contacts list and only stores contacts in a back up file. You need to check if there is a back up that was made when the contacts were on the phone. If you do locate one then you would need to restore from that back up to get the contacts back on the phone.
    Follow the article below to do this:
    http://support.apple.com/kb/ht1766
    hope this helps

  • I tried to restore backup from itune to my new iphone 5s but have forgotten the password what should I do?

    I tried to restore backup from itune to my new iphone 5s but have forgotten the password what should I do?

    JennyGEL wrote:
    I ... have forgotten the password what should I do?
    Which password?
    If you mean the passcode to your iPhone, here's the solution:
    http://support.apple.com/kb/HT1212
    If you mean the encryption password to your backup on your computer:
    Warning: Make sure it's a password you will remember or write it down for safekeeping. If you encrypt an iPhone backup in iTunes and forget your password, you can't restore from backup and your data will be unrecoverable.
    If you can't remember the password and want to start again, you must perform a full software restore and chooseset up as a new device when iTunes prompts you to select the backup from which to restore.

  • HT1338 for itunes 10.7 it is saying that my mac need version OS X needs to be version 10.8.6 - how do i get this? There are no current software updtes and i cant use iTunes for my new iphone 5

    For itunes 10.7 it is saying that my mac need version OS X needs to be version 10.8.6 - how do i get this? There are no current software updates and i cant use iTunes for my new iphone 5

    I think you meant 10.6.8, not 10.8.6
    It requires an upgrade, instead of a free update.
    Snow Leopard/10.6.x Requirements...
    General requirements
       * Mac computer with an Intel processor
        * 1GB of memory (I say 4GB at least, more if you can afford it)
        * 5GB of available disk space (I say 30GB at least)
        * DVD drive for installation
        * Some features require a compatible Internet service provider; fees may apply.
        * Some features require Apple’s MobileMe service; fees and terms apply.
    Which apps work with Mac OS X 10.6?...
    http://snowleopard.wikidot.com/
    It's been pulled from the online store & Apple Stores, so you have to call Apple to buy it, last I heard.
    Buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
    Other countries...
    http://support.apple.com/kb/HE57

  • How do I transfer my iTunes to my new iPhone?

    How do I transfer my iTunes to my new iPhone?

    Hey kristyn.lawson,
    Thanks for the question. The following resources may help you in setting up syncing for your iPhone 5s:
    iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
    http://support.apple.com/kb/PH12113
    iOS: Syncing your data with iTunes
    http://support.apple.com/kb/HT1386
    For a visual instruction, see this video:
    iTunes 10: Sync to your iPod
    http://support.apple.com/kb/VI72
    Thanks,
    Matt M.

  • Itunes not connected with Iphone

    whenever I connect the IPhone with my computer the itunes window never apper why eventhough I have the latest Itunes 10.7.0.21? please help me
    many thanks
    Gasmin

    Plz help .........widows recognized my iphone as a camera......
    But when open itunes not recognized my iphone .......file/device  not light.....
    i want to know this problem from windows ,itunes usb or my iphone
    Iphone 3gs ....... Itunes 11  Version 6.1 (10B141)

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