Itunes not reading phone

When I connect my phone to itunes, it connects but cannot read my phone. Not sure why this happened. It's telling me to restore. When I click on the restore tab, I get an error message saying not able to connect to the apple server. I've got the latest version of itunes. Why am I getting this error message and how can I restore my phone if I can't connect?

Did you get any help with this? Mine get the message of unknown error occurred (0xE8000022). Not able to get any help from other messages.
iphone 3gs
Mac OS X (15.5.8)

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