Itunes not recognising ipod classic

Hi all, if your using a Black iPod classic 160GB with wheel on the front when using and connecting to iTunes, if iTunes does not recognise your iPod you will need to reload iTunes from Apple site, don't let any one tell you it is possible to uninstall iTunes THIS IS NOT POSSIBLE !!!!!! !!!! Even the people on the chat site could not tell me this. You will just need to reload over your existing iTunes, then when the system asks you, restore your iPod back to factory settings, don't fear as you won't loose anything! It will then take a while to copy everything back onto iPod, like a software update for iPod.I went through this experience and spent hours trying to uninstall etc until I got onto a very helpful guy in The States called Noble. So thanks. Good luck.

I've seen a few other posts from people having issues with Playlists not being correctly synced with various models of iPod, but as yet, I've not seen a solution.
I guess we'll just have to wait for Apple to fix it in an iTunes update. I think it's an iTunes issue rather than a Classic issue, and I'm sure Apple already know about it, but if you feel like it, you could send them some feedback at: http://www.apple.com/feedback/itunesapp.html or for the Classic at http://www.apple.com/feedback/ipod.html. Interestingly, the iTunes feedback has no option for "bug report". Make of that what you will!
Note that Apple do read the feedback, but they will not respond to you.

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ITune not recognising iPod touch, on and off.

Okay, this is not the usual iTunes not recognising the iPod.
I had this problem when I first set up my iPod. After a full uninstall and reinstall of iTunes, as described in the support article, my iPod was recognised. Now I have added more music to my collection, and a couple of the apps need updating I wanted to update my iPod. I connected my iPod and nothing, it does not show in iTunes. It is showing in my computer as a camers which I really wish it would stop doing. Also when my iPod was connected the first time I set up to allow it to wirelessly update and it won't do that either.
I am stuck on what else to do. I just hope I am not going to have to do a full uninstall and reinstall every time I want to update my iPod, because it rather defeats the purpose.
I have read and followed the instructions here:
http://www.apple.com/support/ipodtouch/assistant/itunes/
I have even de-authorised and re-authorised my account as suggested at the Apple store. It is the latest model of touch, not sure what gen that is but it is only two weeks old. What else can I do to try and get this sorted?

Illass thank you for the reply, but as I said I have done everything on the support page. I even printed off the uninstall instructions as it gave you a rather precise order to do it in and I did check for the folders to see if they had been left, I learnt that when I updated my graphics drivers and still a game said my card wasn't up to scratch, even though my card supported shading 4.0 it only needed 2.0 for the game.
I also printed off the software conflict information otherwise I would have gotten totally lost.
However thank you for the disabling info, as it was getting a tad annoying when I was connecting it to charge up.
I decided to uninstall and reinstall again and low and behold it is recognised again. That makes it the second time I have had to do this to get my touch recognised. However doing this everytime I want to update is going to be rather annoying.
Ah the days of the Nano 2nd gen, and the innoence of those times. Shame some clumsy so-an-so knocked it out of my hand and stepped on it as it was just so simple to use.

HT1923 windows Vista not recognising Ipod classic. after setting laptop back to factory settings everything working fine except this

My Ipod classic is not being recognised by windows Vista (device not recognised in device manager) and therefore I can only buy from Itunes but unable to sync etc
I had to set laptop back to factory settings. everything else working perfectly except this. Have tried changing usb but still device not recognised!!!!
Any help would be appreciated???
going quietly insane..

Hello Sparkysun,
Thanks for using Apple Support Communities.
From your post, the issue appears to be indicative of a hardware issue. The support link below explains your service options:
Apple - Support - Service Answer Center
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
Take care,
Alex H.

Itunes not recognising Ipod after upgrade to Itunes 9

Hello,
I upgraded to Itunes 9 as prompted, and now my computer (Windows XP) or Itunes 9 will not recognise my Ipod classic. I have tried uninstalling the USB drivers, uninstalling Itunes 9 and reinstalling Itunes 9 and then Itunes 8. Still not working.
Could someone please help, as I have been unable to find the answer.
Thanks!

Can you do a system restore rollback to a time when the iPod was recognized?

Itunes not recognizing ipod classic, windows does, help

I have an ipod classic that has not had new music installed on it for over a year. I have vista 64, vista recongnizes it itunes does not. I checked connection to itunes with my sons itouch and it works fine. I have done everything i can think of through apple support except buy support including uninstalling itunes, quicktime, etc.. and reinstalling, did not work. I installed itunes on a clean version of xp on another computer, with the same results. I have put ipod in disk mode, itunes still does not recognize it. what else is there to do? format ipod? will this help?
Thank You in advance, grandpa will be very please to have new music to listen to.

Hmmm. If no iTunes is recognising it, it might be worth trying a disk check on the iPod itself. Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors:
[Check your hard disk for errors|http://windows.microsoft.com/en-us/windows-vista/Check-your-hard-disk-fo r-errors]
Does the disk check find/repair any damage? If so, can you get (at least) enough recognition to do a restore in iTunes?

Windows Vista - iTunes not recognising iPod!

iTunes is not recognising my iPod and the iPod Setup Assistant isn't showing automatically. Can anyone help. I have a new laptop with Window Vista is this operating system the problem? Can help would be appreciated. I can import music into iTunes OK and purchase music from iTunes itself I just can't get iTunes to recognise my iPod!

> Step 3:Download and install the latest chipset drivers from the laptop manufacturers website.
>*So here I am with the issue still not resolved. How do i Download and install the latest chipset drivers >in order to have Toshiba Satellite L300 & Microsoft Vista recognise my ipod?
Install an hardware diagnostic tool like Everest home Edit or similar.
This tool would provide all hardware details about your notebook.
It would list all devices and chipset name too.
I think its Intel chipset so you could find the driver on the Intel page
Greets

Windows XP or iTunes not recognising ipod

I see a lot of posts regarding ipods not being recognised by either Windows and/or iTunes and I just thought that I would pass on this tip that has helped me fix this problem on two Windows PCs.
In both cases the cause of the problem was usb related. For some reason Windows sometimes gets its underwear in a twist with its usb configuration and in both cases the following procedure fixed the problem.
1.Turn off the computer.
2.Unplug all USB devices from their connections in the computer except for keyboard and mouse.
3.Turn on the computer.
4.Plug devices back into the computer or hubs, one at a time in the following order. Wait for Windows to find and enable each device before connecting the next.
a Hubs
b Printers and multifunction devices
c Scanners
d External drives (not memory or key plugins)
e Camera and PDA docking stations
f All other devices
5. Make sure the devices work.
That's it.
I know it sounds like alchemy and i'm not suggesting that it will work for everyone with ipod recognition problems but it has certainly worked for me with two PCs. My PC and iTunes happily run 3 ipods - a shuffle,an ipod mini and an ipod nano.
I thought the above might just help some harrassed Dads and Mums from tearing their hair out on Christmas morning.
lowdown
Compaq Windows XP P4

Do either of these help?
iPod missing in "My Computer" or in iTunes for Windows
iPod shows up in Windows but not in iTunes
Is the software up to date?
iTunes
iPod Updater
Updating iPod's Software
Also, if you have a 4G iPod, why post in the iPod nano forums?
btabz

Windows XP/Itunes not recognising ipod

Hi - hope there's someone out thre who can help me!
My son's ipod stopped working after he connected to itunes and recommended he download new version (sounds familiar, huh?) Anyway to cut a long story short, it's not worked since - I've tried deleting all versions of software and updates, etc, etc., for the last two weeks!
Tonight I thought I was getting somewhere, the ipod says it has Version 2.1 under settings, I connect to the PC and it says I need to configure ipod (removable disk E is shown in My Computer - but freezes if I try and right click on it!)
I install Version 2.1 Updater from original disc, then User Guide, then Itunes, Version 4.1.
It then says again Ipod is not readable - needs to be reformatted for use on PC and asks me to click on Update to proceed.
This opens up Updater 2.1 - both Update and Restore buttons are greyed out, after a couple of minutes Restore is no longer greyed out, so I've clicked on this, (already backed up music!) After a while, the blue task bar starts moving and when completed it says
"ipod has been restored to factory settings. Please leave ipod connected while it completes task" - on the ipod the apple logo is showing. After another wait it says Restore complete. I then get a message saying 'USB device is not recognised and I need to format it to get it to work on my pc and so the cycle begins again!!
Anyone out there got any ideas how to get round this problem? Son now using my Zen 20Gb which he complains is chunky but heh, it works!!
Thanks in advance of any help!

Hello and Welcome to Apple Discussions.
Try working through the following two articles:
http://docs.info.apple.com/article.html?artnum=306640
http://docs.info.apple.com/article.html?artnum=93716
Hope that helps.
Aaron and macgirl77, neither of your Macs have USB2.0 which unfortunately is one of the requirements for the +iPod touch+. It seems that after a short period of syncing correctly on USB1.1 it fails.
mrtotes

All downloads failing to mount and iTunes not recognising iPod!

My iBook G4 (Model No A 1055) needs alot of updates however i can't install anything. It downloads to the Desktop fine but when i go to open the attachment so i can actually install it a message comes up saing "The following disk images failed to mount" and the reason is a "corrupt image". I have tried to do this with Firefox, iTunes and Adobe and they all say the same!
I also now have issues with iTunes (7.2) which is all of a sudden not recognising my iPod shuffle (2nd gen). It doesn't come up in devices or anything when plugged in my iPod shuffle will just flash orange a few times and then nothing. I have tried to connect it to another (and much newer) Mac computer however it doesn't recognise it on there either.
Has technology just got so good my lappy is basically extinct and i need a new one or is there something i / Apple can do to help get me up to date with everything? Any help and feedback would be really appreciated.
Thanks
Louise

if you are running OS 10.3, it's pretty much obsolete
you can try getting OS 10.5 installed, but it can slow down the computer, 10.4 is not much use anymore either.

HT201210 Itunes not recognising Ipod?

I tried to update my ipod to the latest software and itunes did not recognise my ipod, can anyone help me on how i can restore my ipod now as this is what needs to be done?
Thanks,
Nicole

What is the current status of the iPod? Des it work
What shows on the screen?

ITunes not recognising iPod shuffle

Dear All
Just recently got an iPod Shuffle and when I plugged it in itunes does not recognise it. What should I be doing to change this?
Thank you
veedeekay

Hi Polydorus,
Thanks for the reply. Really sorry - didn't log the problem, but it was fairly generic, just said that something along lines that my 'Norton install was missing some files' (doh! realise now it'd have been useful to note them - but this was about my 3rd hour of working through my problems! Sorry).
If you know of any way I can get a "history" of updates from Norton let me know - I can publish the file. I am using Norton Version 10.0.3.3
Sorry to not be of more help!
SW11

ITunes not recognizing iPod Classic

Ok, so this post is going to be a little long since I need to explain what is happening with my iPod Classic 160gb.
I noticed a few days ago that songs were 'disappearing' on my iPod when I would listen to it through iTunes on my computer (When I say disappearing an exclamation mark would appear between the song number and the song title in iTunes-- when I would try to start the song iTunes would automatically skip to the next song-- acting as if the song wasn't there). I disconnected the iPod after I was done listening, shut down the computer and turned off my iPod.
The next day I started up my computer and plugged in my iPod. Windows came up and said that it recommended a disk scan. I ok'd the scan. Afterwards, all of the songs had disappeared off my iPod and now iTunes doesn't recognize my iPod. Windows recognizes the iPod-- itunes does not.
**As a side note, in the iPod menu, in settings, the window on the right hand side of the screen show about 37GB of free memory. This was about how much was left with all my music on the iPod. However, if you go into any other menu, eg songs/artist/playlist it says there is no music/artist/playlists.
I've gone through all of the troubleshooting steps listed for the iPod classic and windows 7. iTunes is still not recognizing the iPod. I've also tried on another computer-- stil no luck.
I understand that the classic cannot be reset without iTunes (this is a stroke of brilliance on Apple's part). What can be done if after all of the troubleshooting steps iTunes STILL does not recognize my iPod? Has this iPod given up the ghost?
Thanks, Mike

Hello there,
I would first start with this article assuming you are running Windows. Be sure to attempt each and every possible troubleshooting procedure as needed to try and resolve the issue.
[iPod appears in Windows but not in iTunes|http://support.apple.com/kb/ts1363]
B-rock

ITunes not recognizing iPod Classic; tried many solutions but none seem to work

Dear Apple Support Community,
I just dug up my 6 year old iPod Classic from the grave and would like to start using it again as my HTC's headphone jack is extremely faulty lately. My iPod Classic is completely empty - I have no music, no photos, nor videos on it.
My problem is that on my Windows 8 Laptop, Windows is able to read the iPod, however, iTunes cannot. I went over to the Support page and tried almost every recommended solution out there, and nothing seems to work.
I have:
Tried different USB ports
Performed a Restore/Recovery after selecting 'Format' from Windows ExplorerIt is interesting to note that, whilst iTunes doesn't read the iPod normally, it did show up in the button (Spotlight button?) next to the iTunes button when performing a Restore
Uninstalled and Reinstalled every Apple application and program from my Laptop, including iTunes, Mobile Support, Bonjour, and more, and also, deleting any remaining folders related to Apple.
I have tried alternatives to iTunes such as CopyTrans and Syncios, but all seem to fail.
Troubleshooted my iPod various times
Restarted any Apple related Service as well as any Processes from Task Manager
Searched for Updates on Device manager -> Apple Driver and everything is up to date
It's worth pointing out that:
When opening the iPod folder in Windows Explorer (after enabling Hidden Folders), inside the 'iPod_Control' folder, there is no 'Music' folder; not sure if this is intentional or simply because there is no music file on my iPod.
The Software Version (which displays prior selecting 'Restore') is 2.0.1. If this is outdated, the option to Update Software is greyed out and unavailable.
My iTunes is up to date.
iTunes does tend to freeze up when attempting to read the device, but is perfectly fine after a while, it just does not display the device (implying it must have failed to detect it).
It is the first time using iTunes on this laptop (laptop is 4 months old), and has never had an Apple Device connected to it before.
iPod and iTunes used to work fine 6 years ago on a different PC which is no longer at me.
If anyone could shed some light on this problem, I would greatly appreciate it. Please do not hesitate for any further information related to both iPod or Laptop.

See Corrupt iPod classic. What are the stats like?
tt2

Itunes Not verifying IPod Classic

I am trying to sync my Ipod, and for some reason Itunes isn't verifying my Ipod, thus making it impossible to sync the content of my computer. This is the first time it has ever done this. In the top box, it is saying, and has been saying for a while, "Verifying 'Derek Pelletier's iPod'". Is there a way that i can manually verify my IPod?

I'm having the same problem, with 180 GB iPod Classic. I have the latest iTunes and the current iPod update. I've Google searched for several hours and tried a few tips that other suggested, but it has not solved the problem. I hate to go to the more drastic level of doing a device restore. Surely Apple should have some responsibility here to provide a fix.

ITunes not recognising iPods and I can't find my purchases

Hi
I recently wiped the hard disk and decided to a clean install of everything, in spite of having a Time Machine backup (Time Machine was deleting older backups to make room on 1 terabyte drive, the hard disk on my computer showed only 650 G used.
I'm not doing badly, though much may yet come to light. However, iTunes has no memory for things past i.e. purchases, playlists and very importantly 2 iPod Touches and an iPod Classic which are said to be paired with another computer.
I assume there are files I need to find and restore, but I don't know where to find them. Library won't selectively restore and shows some 50 G which I haven't been able to restore either, in my attempt to resolve the problem.
Advice please, I am stuck.........
mac363

Tine has healed

Itunes not recognising ipod classic

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