ITunes not recognising iPod touch

I can't sync my 2nd gen. touch with iTunes, when plugged in, iTunes doesn't recognise the iPod and the icon doesn't come up, however it does charge. I've been through all iTunes help and can't find anything. Any suggestions?

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

Similar Messages

  • ITune not recognising iPod touch, on and off.

    Okay, this is not the usual iTunes not recognising the iPod.
    I had this problem when I first set up my iPod. After a full uninstall and reinstall of iTunes, as described in the support article, my iPod was recognised. Now I have added more music to my collection, and a couple of the apps need updating I wanted to update my iPod. I connected my iPod and nothing, it does not show in iTunes. It is showing in my computer as a camers which I really wish it would stop doing. Also when my iPod was connected the first time I set up to allow it to wirelessly update and it won't do that either.
    I am stuck on what else to do. I just hope I am not going to have to do a full uninstall and reinstall every time I want to update my iPod, because it rather defeats the purpose.
    I have read and followed the instructions here:
    http://www.apple.com/support/ipodtouch/assistant/itunes/
    I have even de-authorised and re-authorised my account as suggested at the Apple store. It is the latest model of touch, not sure what gen that is but it is only two weeks old. What else can I do to try and get this sorted?

    Illass thank you for the reply, but as I said I have done everything on the support page. I even printed off the uninstall instructions as it gave you a rather precise order to do it in and I did check for the folders to see if they had been left, I learnt that when I updated my graphics drivers and still a game said my card wasn't up to scratch, even though my card supported shading 4.0 it only needed 2.0 for the game.
    I also printed off the software conflict information otherwise I would have gotten totally lost.
    However thank you for the disabling info, as it was getting a tad annoying when I was connecting it to charge up.
    I decided to uninstall and reinstall again and low and behold it is recognised again. That makes it the second time I have had to do this to get my touch recognised. However doing this everytime I want to update is going to be rather annoying.
    Ah the days of the Nano 2nd gen, and the innoence of those times. Shame some clumsy so-an-so knocked it out of my hand and stepped on it as it was just so simple to use.

  • Windows PC not recognising iPod Touch / ipad

    Recently I've run into this intermittent problem.
    Sometimes when I connect my iPod or iPad to my PC Windows simply fails to recognise that my devices are connected. To the point where the iPod won't charge because the connection is not there.
    There a bunch of things I thought it might be. Faulty cable, bad drivers, windows, bad connector on both devices. The thing is its quite random and a simple reboot solves the problem every time.
    In any case I have reinstalled windows with no effect, so I am wondering if its an issue with the Apple drivers that come with the latest iTunes as it is a fairly recent issue.
    Anyone else had an issue like that?

    I CAN'T GET COMPUTER TO RECOGNISE IPOD TOUCH THIRD GEN.TRIED ALL FIXES, DRIVERS,
    REINSTALL ITUNES,WHEN I FIRST INSTALLED IPOD, COMPUTER RECOGNISED IT

  • Itunes does not recognise ipod touch

    i've reinstalled the latest version of itunes plus ios 6 and followed the troubleshooting sections for Windows 7 PC but itunes does not recognise the ipod touch.  the USB cable is ok (charges the ipod anyway) but when I run diagnostics it does not see an ipod.

    iOS: Device not recognized in iTunes for Windows
    Try another computer to help determine if you have an iPod or computer problem.

  • Windows 7 (32) itunes 8.0.2 does not recognise ipod touch - any ideas?

    trying windows 7 beta, upgrading from vista, most things work fine but when I plug my ipod in itunes does not see it any more. Windows 7 just shows it as an unspecified device, not browsable or anything. Tried re-installing itunes, re-booting etc, doesnt make any difference - my music library etc is still OK, it just doesnt see my ipod touch. Does anyone have any ideas on this please? Thanks.

    http://support.apple.com/kb/TS1567

  • Itunes does not recognise ipod touch 3rd gen

    Computer suddenly does not recognise the ipod when connected... downloaded the latest version of itunes on computer but does not help, no clue how to solve this... any suggestions? Tried another mac, but same problem.

    See my response to your other post.

  • Windows XP/Itunes not recognising ipod

    Hi - hope there's someone out thre who can help me!
    My son's ipod stopped working after he connected to itunes and recommended he download new version (sounds familiar, huh?) Anyway to cut a long story short, it's not worked since - I've tried deleting all versions of software and updates, etc, etc., for the last two weeks!
    Tonight I thought I was getting somewhere, the ipod says it has Version 2.1 under settings, I connect to the PC and it says I need to configure ipod (removable disk E is shown in My Computer - but freezes if I try and right click on it!)
    I install Version 2.1 Updater from original disc, then User Guide, then Itunes, Version 4.1.
    It then says again Ipod is not readable - needs to be reformatted for use on PC and asks me to click on Update to proceed.
    This opens up Updater 2.1 - both Update and Restore buttons are greyed out, after a couple of minutes Restore is no longer greyed out, so I've clicked on this, (already backed up music!) After a while, the blue task bar starts moving and when completed it says
    "ipod has been restored to factory settings. Please leave ipod connected while it completes task" - on the ipod the apple logo is showing. After another wait it says Restore complete. I then get a message saying 'USB device is not recognised and I need to format it to get it to work on my pc and so the cycle begins again!!
    Anyone out there got any ideas how to get round this problem? Son now using my Zen 20Gb which he complains is chunky but heh, it works!!
    Thanks in advance of any help!

    Hello and Welcome to Apple Discussions.
    Try working through the following two articles:
    http://docs.info.apple.com/article.html?artnum=306640
    http://docs.info.apple.com/article.html?artnum=93716
    Hope that helps.
    Aaron and macgirl77, neither of your Macs have USB2.0 which unfortunately is one of the requirements for the +iPod touch+. It seems that after a short period of syncing correctly on USB1.1 it fails.
    mrtotes

  • I tunes does not recognise ipod touch

    I purchased ipod touch 1 month ago . It worked perfectly for 3 weeks and is not now recognised by itunes .Icannot now sinc data from computer.
    I have loaded music photos email weather etc
    please help ?
    I have vista os
    cheers

    Here:
    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

  • IBook G4 does not recognise iPod Touch

    Set up and sync. I have an iBook G4 with USB 2.0 ports running OS 10.4.10 and iTunes 7.4.2(4).
    When I plug in my new iPod Touch an image of the USB cable appears on the Touch screen for a few seconds and then disappears leaving a blank screen. Nothing else happens.
    iTunes does not open automatically and even when I open it manually the Touch does not appear under the list of devices.
    I have tried everything suggested in the troubleshooting section of the pdf features guide but nothing seems to help.
    The Touch is just not recognised although I have no similar problem with my iPod Nano.
    Any ideas anyone ?

    Problem solved. Downloaded and installed a new copy of iTunes - everything now working correctly.

  • HT1443 OSX 10.5 will not recognise iPod touch 5

    Is there any way to get iTunes on my older MacBook ( running OS 10.5.1.1, the highest os i can run on this model) to recognise my iPod touch 5 (iOS 7).
    I cannot upgrade iTunes to the latest version as it requires OS10.6 minimum.
    Is there a work around?
    Thanks

    If it's actually a MacBook(not a PowerBook or iBook) and has at least 1GB of RAM, it can be upgraded at least as far as 10.6.8.
    (102826)

  • Windows Vista - iTunes not recognising iPod!

    iTunes is not recognising my iPod and the iPod Setup Assistant isn't showing automatically. Can anyone help. I have a new laptop with Window Vista is this operating system the problem? Can help would be appreciated. I can import music into iTunes OK and purchase music from iTunes itself I just can't get iTunes to recognise my iPod!

    > Step 3:Download and install the latest chipset drivers from the laptop manufacturers website.
    >*So here I am with the issue still not resolved. How do i Download and install the latest chipset drivers >in order to have Toshiba Satellite L300 & Microsoft Vista recognise my ipod?
    Install an hardware diagnostic tool like Everest home Edit or similar.
    This tool would provide all hardware details about your notebook.
    It would list all devices and chipset name too.
    I think its Intel chipset so you could find the driver on the Intel page
    Greets

  • Windows XP or iTunes not recognising ipod

    I see a lot of posts regarding ipods not being recognised by either Windows and/or iTunes and I just thought that I would pass on this tip that has helped me fix this problem on two Windows PCs.
    In both cases the cause of the problem was usb related. For some reason Windows sometimes gets its underwear in a twist with its usb configuration and in both cases the following procedure fixed the problem.
    1.Turn off the computer.
    2.Unplug all USB devices from their connections in the computer except for keyboard and mouse.
    3.Turn on the computer.
    4.Plug devices back into the computer or hubs, one at a time in the following order. Wait for Windows to find and enable each device before connecting the next.
    a Hubs
    b Printers and multifunction devices
    c Scanners
    d External drives (not memory or key plugins)
    e Camera and PDA docking stations
    f All other devices
    5. Make sure the devices work.
    That's it.
    I know it sounds like alchemy and i'm not suggesting that it will work for everyone with ipod recognition problems but it has certainly worked for me with two PCs. My PC and iTunes happily run 3 ipods - a shuffle,an ipod mini and an ipod nano.
    I thought the above might just help some harrassed Dads and Mums from tearing their hair out on Christmas morning.
    lowdown
    Compaq   Windows XP   P4

    Do either of these help?
    iPod missing in "My Computer" or in iTunes for Windows
    iPod shows up in Windows but not in iTunes
    Is the software up to date?
    iTunes
    iPod Updater
    Updating iPod's Software
    Also, if you have a 4G iPod, why post in the iPod nano forums?
    btabz

  • ITunes not detecting iPod Touch

    So I just got the 32GB iPod Touch today. 2nd Gen of course.
    Already had iTunes in my PC before this. So as how it should go, I plugged the iTouch in, it started to sync my music. Okay so that was normal. Then it asked to update it's firmware to 2.2. And I said yes.
    After updating it asked to install, but my songs were still syncing with the iTouch. I said yes to install the updates anyway. It started installing and suddenly my iTunes just crashed, saying some error and it couldn't install the latest firmware. Ever since then iTunes won't/can't detect my iTouch anymore but Windows can.
    The driver installed is 'Apple Recovery (iBoot) USB Driver', is that the right one? That's about as far as it goes now. And when I turn on the iTouch it just shows that picture of the USB and an arrow to connect to iTunes.
    Annoying enough, I've tried every single solution I could find on this forum. Even with the usbaapl.sys copy paste into inf folder, still doesn't work. Countless times reinstalling iTunes still doesn't work, reset the iTouch, still no hope. So if someone would please? I understand I'm not the only one going through this. I'm on a 64bit Vista, and YES I have iTunes 64bit version installed. I'm thinking if I should go to the Apple Shop to ask for help but I doubt they'd be of any service/knowledge of this. Really really frustrating. Please help, someone!?

    Joshes wrote:
    I'm thinking if I should go to the Apple Shop to ask for help but I doubt they'd be of any service/knowledge of this.
    Hello, 
    Why not? Apple staff their retail stores with 'Geniuses' for exactly this reason - all part of the Apple experience. You can reserve a booking online first:
    http://www.apple.com/retail/
    Alternatively have you tried working through some of the kbase articles. I would suggest that you totally remove all Apple software components and then re-install:
    http://support.apple.com/kb/HT1925
    Given that your issue followed a firmware update you may well need to Restore the iPod too:
    http://support.apple.com/kb/HT1414
    Let us know how you get on.
    mrtotes

  • Windows or itunes not detecting ipod touch

    my computer is not detecting my ipod, ive tried reinstalling itunes, restarting my computer and device and pretty much all of the troubleshooting solutions offered online but still it will not be detected, it has previously worked without fail its just in the last few days i have noticed it. the actual sync cable is fine and ive treid several.
    thanks

    - Have you tried everything here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    - Try anohter computer ot help determine if you have an iPod or computer problem
    - Make and appointment at the Genius Bar of an Apple store.

  • Windows 8 laptop not recognising iPod Touch

    Hi,
    I have an old 2nd gen ipod touch and a 5th gen, I bought a new laptop a few months ago and neither iPod works with it. When I connect via USB it is recognised on my computer as an external storage device, but it doesn't register with iTunes at all.
    I have de-authorised my old laptop, I've tried uninstalling iTunes, I've done all the updates necessary... I'm stuck as to what else I can do. I have the same problem with my iPad... can anyone advise?
    Many thanks

    Did you remove and reinstall all the Apple software by:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests

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