Itunes not recognizing 7th gen iPod after updating to windows 8.1 and latest itunes, works on other computers
So I updated my computer to 8.1 I don't know if I synced my ipod after that, but I know immediately after updating iTunes, I began to receive an error message saying iTunes recognizes that I connected an iPod, but can't identify properly.
I've tried uninstalling and reinstalling as well as restarting the computer, trying different USB ports. it works when I connect it to other computers.
Hi HIJKay,
Thanks for using Apple Support Communities. This article has some steps you can take if iTunes isn't correctly recognizing your iPod:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
Cheers,
- Ari
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Itunes not recognizing 1st gen nano?
itunes not recognizing 1st gen nano?
1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4. Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job.
7. Check for third-party software conflicts.
<Link Edited By Host> -
How do I fix my iPod I updated it to iOS 6 and now iTunes and the App Store will not work?, How do I fix my iPod I updated it to iOS 6 and now iTunes and the App Store will not work?
App Store Failure / Updates White Screen
Tap Settings > General > Date and Time > Set Automatically > Off. Set the date one year ahead. Then try to access the App Store.
It may be a connection issue. Try changing your DNS settings to Google’s open DNS by tapping Settings > Wi-Fi >, tap the blue arrow next to your current Wi-Fi network, and then tap the “DNS” field and enter the DNS servers; 8.8.8.8 (Google’s Public DNS, 8.8.4.4 also alternate). -
My iphone 4s is not recognized by my pc after update IO5
I updated my iphone 4s to the IO5 and since then it has been stuck on the connect to itunes screen, then when i went to connect to itunes on my PC the device is not recognized and my iphone is still stuck on the same screen. Please help!
see if this link helps http://support.apple.com/kb/TS1538
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ITunes not recognizing my Iphone 5. Updated to the new OS X
I just recently updated my MacBook Pro to the latest OSX 10.9.2 and I just plugged in my Iphone to manage storage and ITunes is not seeing it at all. I have the most current version of ITunes 11.1.5 and my IPhone software is current as well. This is the first time I have ever had this issue so I am assuming it is an Apple software issue that needs a patch?? Can anyone help??
I had a similar problem and fixed it.
This is what I did. (Follow these steps):
1. Make sure your phone is not connected/plugged to your computer then continue on step 2.
(For some reason, apparently iTunes also get installed to Iphone's which makes it sort of faulty.)
2. By going to your computer's Control Panel - Uninstall iTunes. To completely uninstall iTunes you need to uninstall 5 programs in this very sequence. (You have to make sure you follow this in order.)
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
3. Then simply re-install the latest iTunes again. Go to http://www.apple.com/itunes/download/ , on the left side of that page you'll see a blue botton that say's "Download Now". Press that button and it should allow you to make sure that you've downloaded the latest iTunes.
4. Once you've reinstalled it go ahead and start iTunes and connect/plug your Iphone to your computer. iTunes should now be able to recognise your Iphone.
5. If it still does not work try unplugging your Iphone again, restart your computer and connect your Iphone once more. See it your computer recognises your device.
Steps 1-4 worked out real well for me so I hope it does for you too. If still a no no why not try and contact apple themselves they should be able to give help.
Got all this info with an Apple person. Cheers. -
Itunes not recognizing my iphone 3G after upgrading software and installing
I have an iphone 3G. I recently upgraded the software to the 4.0. i then went back to itunes to restore my settings. itunes recognized my device but said I needed new version. I went to dodwnload it. My computer crashed and now itunes won't recognize my phone.
complete sync your mobile
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Everything ran well in v 3.6.6. Today it seemingly upgraded to v3.6.7 and then a Mozilla web page strongly suggested upgrading to v.3.6.8. I did. Sometime after this Norton 360 v3 found some bad files and quarantined them and needed a reboot. After that reboot no web pages would work in FF. I followed the Norton 360 connection thread and that did not help. I also received a new router yesterday, but v3.6.6 worked fine today and IE works now, so I doubt that the router is the reason. Right now I would be happy to revert to 3.6.6 or else uninstall and try from scratch. I have tried a few reboots, but they did not help.
== This happened ==
Every time Firefox opened
== After upgrading from 3.6.6 to 3.6.7 and then 3.6.8 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C)AppleCare sent me to here:
http://support.apple.com/kb/TS3747
which is, I guess what you are talking about.
We will try it this afternoon, after school is out. However, as I said, our problem is not limited to Firefox.
Hmmm.
Firefox 4.0 and Safari 5.0.4 do not work.
Chrome and Omniweb both work, after 10 or 15 seconds.
Message was edited by: John Cover -
Why will iTunes not sync to my iPod after installing the latest update for iTunes?
Hi I have a Macbook and I just downloaded the latest update for iTunes and when I plugged in my iPod to sync I keep getting and error message. How do I fix this problem?
I haven't done one of those for a while. But the following troubleshooting document might still be worth a shot:
'Disk cannot be read from or written to' when syncing iPod or 'Firmware update failure' error when updating or restoring iPod -
ITunes not recognizing my sim card after iPhone update
Hi,
So I just updated my iPhone software to the iOS 4 version on my 3G and connected it to itunes. Everything got backed up fine but when connecting to the itunes store, it says that my sim card is not supported.
I've tried turning it off and switching it back on, but nothing seems to work.
If anyone can help me in this, it would be awesome!
Thanks!Are thses actual microSIMs or regular SIMs that have been cut down?
IF they have been cut down, it's possible they were not cut properly and are not making contact resulting in marginal performance.
If they are microSIMs then it's possible the iPhone is experiencing a hardware issue. -
My music will not sync to my iPod after updating it to IOS6
Okay so earlier this week i got notifed for a new update. I didn't want it so I cancled it. Today I watned to sync new music to my iPod but it comepletely shut down. It started to restore by itself and deleted everything. Luckily I had it back-uped to my computer so it fixed everything BUT my music. I have tried some of the tips that have been given to others on here but none of them work.
I tried "unchecking" the synv music box in the summary and all.
I tired restoring the whole thing.
I tried wifi sync and nothing. Its the same crap.
I turned off the music match and and reset it. Still nothing. This is frustrating me! So much for improving everything. This is crap.
I need help!I also have a 4G ipod touch and a similar problem. Since I updated to the ios5 software any new songs I add to my iTunes don't sync to my ipod main playlist. They show up in the 'recently added' playlist, but not in the main 'songs' section. I fixed the problem once by restoring to factory settings and rather than reinstalling from a backup, I created a new ipod name and synced everything onto my ipod as if it was new.
This worked until the next new song I added and then the same problem started all over again. If you do reinstall everything as new, you may want to take a screen shot of where all your apps are and make sure all your photos etc are saved, as everything will be from scratch. Hope this helps! -
PSE 12 does not crop after "updates" by windows 8.1 and/or chrome
All was working fine on my new Asus zenbook running PSE 12 on 8.1. Then the computer eves updated chrome and windows 8.1.
Suddenly, the cursor grabs onto images and commands and twirls them around randomly. I cannot get PSE to crop an image. The crop box appears on the screen even before I left click. The box resizes itself and twirls end over end. I cannot commit to an edit or do anything with the photo.
I have uninstalled 8.1, 8, and pse12. Nothing is any better.
I bought this zenbook specifically to use with photoshop. Now I think I will return it.
If anyone has any ideas, I'd be very grateful.
Here is the info about my system:
Adobe Photoshop Elements Version: 12.0 (12.0 (20130903.r.43239)) x32
Operating System: Windows 8 64-bit
Version: 6.2
System architecture: Intel CPU Family:6, Model:5, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 4
Processor speed: 2794 MHz
Built-in memory: 8075 MB
Free memory: 2733 MB
Memory available to Photoshop Elements: 3255 MB
Memory used by Photoshop Elements: 70 %
Image tile size: 128K
Image cache levels: 6
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1440, right: 2560
Video Card Number: 1
Video Card: Intel(R) Iris(TM) Graphics 5100
Driver Version: 10.18.10.3308
Driver Date: 20130916000000.000000-000
Video Card Driver: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Video Mode: 2560 x 1440 x 4294967296 colors
Video Card Caption: Intel(R) Iris(TM) Graphics 5100
Video Card Memory: -1983 MB
Application folder: C:\Program Files (x86)\Adobe\Photoshop Elements 12\
Temporary file path: C:\Users\Candace\AppData\Local\Temp\
Photoshop Elements scratch has async I/O enabled
Scratch volume(s):
Startup, 94.6G, 48.9G free
Required Plug-ins folder: C:\Program Files (x86)\Adobe\Photoshop Elements 12\Required\
Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Photoshop Elements 12\Plug-Ins\
Additional Plug-ins folder: not set
Installed components:
ACE.dll ACE 2013/02/13-10:58:57 66.529615 66.529615
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
adbeapecore.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
adbeapeengine.dll Adobe APE Engine 2013/02/04-09:52:32 0.1160850 0.1160850
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOLS.dll Adobe Online Services 4.0
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AdobePIP.dll Adobe Product Improvement Program 7.0.0.1786
AdobeXMP.dll Adobe XMP Core 2012/05/03-13:40:03 66.146729 66.146729
AdobeXMPFiles.dll Adobe XMP Files 2012/05/03-13:40:03 66.146729 66.146729
adobe_caps.dll Adobe CAPS 7,0,0,21
Adobe_OOBE_Launcher.dll Adobe OOBE Launcher 2.2.0.4 (BuildVersion: 2.2; BuildDate: Wed Apr 27 2011 21:49:00) 1.000000
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ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,35
aif_core.dll AIF 3.0 1.486530
aif_ogl.dll AIF 3.0 1.486530
amtlib.dll AMTLib 7.0.0.229 BuildVersion: 7.0; BuildDate: Sat Jul 20 2013 18:34:18) 1.000000
amtservices.dll AMTServices 4.2.0.4 (BuildVersion: 4.2; BuildDate: Wed Apr 27 2011 21:49:00) 1.000000
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asneu.dll AsnEndUser Dynamic Link Library 1, 7, 0, 1
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
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Bib.dll BIB 2013/02/13-10:58:57 66.529615 66.529615
BIBUtils.dll BIBUtils 2013/02/13-10:58:57 66.529615 66.529615
boost_threads.dll DVA Product 5.0.0
cg.dll NVIDIA Cg Runtime 2.0.0015
cgGL.dll NVIDIA Cg Runtime 2.0.0015
CoolType.dll CoolType 2013/02/13-10:58:57 66.529615 66.529615
data_flow.dll AIF 3.0 1.486530
dvaadameve.dll DVA Product 5.0.0
dvacore.dll DVA Product 5.0.0
dvaui.dll DVA Product 5.0.0
ems.dll Elements Organizer 12.0
ExtendScript.dll ExtendScript 2012/04/30-09:03:39 66.504695 66.504695
FaceDetector.dll FaceDetector 0000/00/00-00:00:00 2.0.1.1 2.0.1.1
FileInfo.dll Adobe XMP FileInfo 2013/08/08-01:01:28 66.153972 66.153972
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icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
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libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
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mozcrt19.dll Mozilla Custom C Runtime 8.00.0000
MPS.dll MPS 2012/10/12-13:31:12 66.521571 66.521571
MSVCP100.dll Microsoft® Visual Studio® 2010 10.00.30319.1
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NPSWF32.dll
nspr4.dll Netscape Portable Runtime 4.8.2
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop Elements Editor 12.0
platform.DLL Adobe Help System 1, 0, 0, 1
Plugin.dll Adobe Photoshop Elements Editor 12.0
PSArt.dll Adobe Photoshop Elements Editor 12.0
PSViews.dll Adobe Photoshop Elements Editor 12.0
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svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
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Required plug-ins:
Accented Edges 12.0
Angled Strokes 12.0
Auto Divide 12.0.1
Average 12.0.2
Bas Relief 12.0
BMP 12.0.2
Camera Raw 8.0
Camera Raw Filter 8.0
Chalk & Charcoal 12.0
Charcoal 12.0
Chrome 12.0
Clouds 12.0.4 (12.0.4x001)
Color Halftone 12.0.2
Colored Pencil 12.0
Comic 13.0
CompuServe GIF 12.0.2
Conté Crayon 12.0
Correct Camera Distortion 12.0.2
Craquelure 12.0
Crop and Straighten Photos Filter 12.0.2
Crosshatch 12.0
Crystallize 12.0.2
Cutout 12.0
Dark Strokes 12.0
Difference Clouds 12.0.4 (12.0.4x001)
Diffuse Glow 12.0
Displace 12.0.2
Dry Brush 12.0
Extrude 12.0.2
FastCore Routines 12.0.4 (12.0.4x001)
Fibers 12.0.2
Film Grain 12.0
Filter Gallery 12.0
Fresco 12.0
Glass 12.0
Glowing Edges 12.0
Grain 12.0
Graphic Novel 13.0
Graphic Pen 12.0
Halftone Pattern 12.0
Ink Outlines 12.0
Lens Blur 12.0
Lens Flare 12.0.2
Liquify 12.0.1
Matlab Operation 12.0.4 (12.0.4x001)
Mezzotint 12.0.2
MMXCore Routines 12.0.4 (12.0.4x001)
Mosaic Tiles 12.0
Multiprocessor Support 12.0.4 (12.0.4x001)
Neon Glow 12.0
Note Paper 12.0
Ocean Ripple 12.0
OnEdge 1, 0, 0, 1
Paint Daubs 12.0
Palette Knife 12.0
Patchwork 12.0
Pen and Ink 13.0
Photocopy 12.0
Picture Package Filter 12.0.4 (12.0.4x001)
Pinch 12.0.2
Pixar 12.0.4 (12.0.4x001)
Plaster 12.0
Plastic Wrap 12.0
PNG 12.0.2
Pointillize 12.0.2
Polar Coordinates 12.0.2
Polar Coordinates 12.0.4 (12.0.4x001)
Poster Edges 12.0
Radial Blur 12.0.2
Read Watermark 4.0
Reticulation 12.0
Ripple 12.0.2
Rough Pastels 12.0
Save for Web & Devices 12.0
ScriptingSupport 12.0.4
Shear 12.0.2
Smart Blur 12.0.2
Smudge Stick 12.0
Solarize 12.0.4 (12.0.4x001)
Spatter 12.0
Spherize 12.0.2
Sponge 12.0
Sprayed Strokes 12.0
Stained Glass 12.0
Stamp 12.0
Straighten and Crop Image 12.0.1
Straighten Image 12.0.1
Sumi-e 12.0
Texturizer 12.0
Tiles 12.0.2
Torn Edges 12.0
Twirl 12.0.2
Underpainting 12.0
Water Paper 12.0
Watercolor 12.0
Wave 12.0.2
WIA Support 12.0.4 (12.0.4x001)
Wind 12.0.2
ZigZag 12.0.2
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Installed TWAIN devices: NONE
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Adobe Community > Photoshop Elements
Start a New Discussion in Photoshop ElementsThanks for the suggestion. It slows down the twirling crop cursor, but not ieen Expert mode. And there is still a lot of trouble in Quick. It now takes me three or four times as long to work on a picture than it did a month ago. But at least I can make some progress.
Candace Clark -
Once my iPhone 4 updated the iOS to 7.0.4, it immediately went into Recovery Mode, with the iTunes symbol. I plugged it into my computer, and it says I need to restore the iPhone. I click Restore, but in says it can't connect because of my network connection. I've followed every troubleshooting issue from the support section related that issue, but it STILL won't connect and download the recovery.
What do I do to get my iPhone fixed? And why did 7.0.4 cause this?Don't worry about that. iPhone stuck in recovery mode always happens when you update the iOS on your iPhone. There are two ways to solve it.
First is is to put your iPhone in DFU mode.
Step 1. Turn off iPhone
Step 2. Hold down the Power and Home button.
Step 3. When you see the Apple logo, release the power button but continue holding the Home button down.
Step 4. Open iTunes and wait for it to tell you that it’s in restore mode.
If DFU mode can't solve the problem, I'm afraid the only solution is to try some 3rd party software, like iPhone data recovery or something like that. You may simply try the tutorial here: How to Fix iPhone that is Stuck in Recovery Mode. -
Itunes not recognizing itouch. still
itunes not recognizing itouch. I have done everything down to removing and reistalling itunes. I brought it to the apple store where their itunes recognizd my itouch?????
I have checked the cord connections, I am at a loss.
I tunes is updated, and the same cord recognizes my ipadsiPod not recognized in 'My Computer' and in iTunes for Windows
-
ITunes Not Recognizing/Reading iPod
Hello!
I've recently had trouble with iTunes not recognizing/reading my iPod. I've plugged it in, but iTunes fails to recognize that it's been plugged in. It does charge, but that's it. I've been trying to sync my iPod, but I'm now unable to. This problem only began a few weeks ago, rather suddenly, and has not yet worked since then. I'm hoping I don't have reinstall iTunes, as I've purchased some new songs and those are what I'm trying to copy over, and I don't wish to lose those.
I'm currently running Windows Vista, and I'm not sure which versions of iTunes I'm using. I know I was using 7 at some point, but I don't remember if I've updated beyond that. I'm also using a 2nd Generation iPod Nano.
Any suggestions as to why this is happening and/or what I can do to fix it will be eagerly waited for!
Thank you.Unfortunately, there is no one ‘Silver Bullet’ answer for this issue. Many things can contribute to the problem. Here are various ‘generic’ solutions that you can try in an effort to correct your problem. One should work. These are listed in simplest to more involved order (usually). Read through them all, and see if one specifically matches your observed issue(s).
First, make sure that the iPod is fully charged.
Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. However, it may take several attempts.
Try closing and re-starting iTunes. There have been cases where iTunes refuses to see an iPod, but after re-starting, it works again.
Also try re-booting the entire computer. Especially if the PC has been operating for a long time &/or many programs have been opened and closed, repeatedly.
Other USB connected peripherals may be the cause as well. Try removing all connected USB items and attaching the iPod. If you have a USB keyboard, it may be worth a try using the adapter to convert it to non-USB. If the iPod connects, continue plugging things back in until you have the problem return. You may have then isolated the issue. Sometimes it could be a printer, camera, Flash Card reader, or other attached device causing a conflict.
Your iPod may be conflicting with other USB peripherals or network drives. If your iPod shows up in Explorer under 'my computer' try changing the drive letter:
-- Click on Start=>Control Panel=>Admin Tools=>Computer Management=>Disk Management
-- Right-Click on the iPod and select “change drive letter”
-- Choose something further along in the alphabet that is unused (Usually, “M”, “N”, “O” or something similar)
-- Safely eject the iPod
-- Reboot the PC
-- Open iTunes &/or Connect the iPod
If you do find that your Device Manager is blank, you should probably check up on this issue first: No Items Appear in the Device Manager List When You Open It
If that doesn't work, Put Your iPod into Disk Mode then plug it in and you should be able to Restore the iPod
Your PC may have difficulty with the USB2 protocol and the iPod. See this Article for a possible solution: iPod not Recognized Correctly
Also try these hints (and the other suggestions above) from any other USB port you may have on the PC. Sometimes switching USB ports can make all the difference.
Try using another PC if you have access to one. Even a Mac may help. Try Restoring it on the other computer and moving it back to yours.
Also See:
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes
“Strange iPod Behavior within Windows” -
Itunes not recognizing ipod or cd
Ever since I downloaded iTunes 6.0, iTunes does not recognize that my iPod is connected (but windows explorer does), and it does not recognize CDs (again, windows explorer does). I've already tried resetting my iPod when it's connected to my computer, when it's on the charger, whatever, and it's not doing anything. I think there's a problem with the new version of iTunes, or at least just mine. PLEASE HELP!
http://support.apple.com/kb/TS1538
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.
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