ITunes not recognizing CDs

Hi all.
I'm having trouble getting iTunes to recognize cds - when I put in a cd, it shows that it's accessing the cddb but when it finishes, the tracks don't come up and the audio cd doesn't come up on the list of sources at the left.
It recognized one cd, just once, so it may be this issue here: http://docs.info.apple.com/article.html?artnum=93647, but I tried that solution and my system configuration doesn't show the file called "shwicon2k" - it has one called "shwiconem".
Any ideas?
Thanks,
Adam
eMachines T6412 Windows XP

I have the same problem and tried MSconfig but can not find "shwicon2k" under startup.
Below is the result of the CD Diagnostic:-
Microsoft Windows XP Professional Service Pack 1 (Build 2600)
Hewlett-Packard hp Compaq nc6000 (DD522AV)
iTunes 6.0.0.18
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: ATI MOBILITY RADEON 9600 Series \ATI MOBILITY RADEON 9600 Series
IDE\DiskFUJITSUMHT2040AH_______________________006C___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomToshibaDVD-ROM_SD-C2612________________1A25___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: Toshiba DVD-ROM SD-C2612, Rev 1A25
Audio CD in drive.
Found 23 songs on CD, playing time 73:23 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:38:42
Track 3, start time 06:46:10
Track 4, start time 09:43:35
Track 5, start time 12:37:45
Track 6, start time 15:57:22
Track 7, start time 19:15:17
Track 8, start time 22:42:60
Track 9, start time 25:30:00
Track 10, start time 28:57:10
Track 11, start time 32:10:15
Track 12, start time 35:25:10
Track 13, start time 38:44:05
Track 14, start time 41:50:65
Track 15, start time 44:59:50
Track 16, start time 48:25:37
Track 17, start time 51:55:67
Track 18, start time 54:45:55
Track 19, start time 57:59:27
Track 20, start time 61:24:25
Track 21, start time 63:59:45
Track 22, start time 67:00:55
Track 23, start time 70:31:70
Audio CD reading succeeded.
Get drive speed succeeded.
Help anyone

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