Itunes not recognizing iphone5, itunes not recognizing iphone5

My brand new iphone5 is not being recognized by itunes. Keeps saying to restore to factory settings.
Help!!!
running mountain lion and itunes 10.7

I have a weird update.  First of all - I have 6.1.4 on my iphone 5 (not 6.1.3)
I MISS 6.1.3! 
I plugged my iphone into a friends laptop with itunes 11.0.1 (i think it was)  and it recognized my iphone and I was able to back it up on that laptop. 
I have itunes 10.0.7 and never updated itunes becuase I didn't like the changes in itunes 11. 
So maybe its the version of itunes.  I have Windows 7 and my friend has Vista on her laptop.  I had no problems backing up my phone on that laptop.
Back to my laptop I am still getting the same message - that itunes does not recognize my iphone.  I really don't want to wipe it out if I don't have to - is there something I can do to correct this?

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    Hello,
    My iPod is not being recognized by iTunes or internet
    explorer. It used to, but not anymore. It just
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    Also, the "do no disconnect" sign does not appear on
    my iPod when I connect it. It is still able to
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    songs in my iPod that I do NOT want erased! How can
    I back these songs up? I have some songs on my iPod
    that are from another person's computer, so if they
    get erased, the songs are gone forever.
    try this http://www.copypod.net/
    Nano 4GB black|Moto RAZR V3 black| PSP| all kinds of cases for nano|radio/remote   Windows XP   <img src="http://i36.photobucket.com/albums/e13/superman5656/c.jpg" ="right"

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    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
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    - So you tried everthing here:
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    Hi there, I have an 80gb Ipod classic which is not recognized by itunes or windows. The "Use iTunes to restore" message appears on my ipod but when I connect it to my pc itunes does not recognize it. Windows shows a message informing me that I need to format the drive but is then unable to do so. Ipod will not go into disk mode either. I have tried reinstalling itunes and using the ipod in a different usb drive. I have also connected it to a mac and a windows pc but nothing happens. I have tried to use the diagnostics mode on the ipod but that will not work either. I am wondering if my ipod's hard drive is corrupted.

    Hello,
    My iPod is not being recognized by iTunes or internet
    explorer. It used to, but not anymore. It just
    dosent show up when I connect it to my computer.
    Also, the "do no disconnect" sign does not appear on
    my iPod when I connect it. It is still able to
    recharge, though.
    have u tried a different usb port?
    I read that I have to restore it. I have tons of
    songs in my iPod that I do NOT want erased! How can
    I back these songs up? I have some songs on my iPod
    that are from another person's computer, so if they
    get erased, the songs are gone forever.
    try this http://www.copypod.net/
    Nano 4GB black|Moto RAZR V3 black| PSP| all kinds of cases for nano|radio/remote   Windows XP   <img src="http://i36.photobucket.com/albums/e13/superman5656/c.jpg" ="right"

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