Itunes not recognizing ipod classic, windows does, help

I have an ipod classic that has not had new music installed on it for over a year. I have vista 64, vista recongnizes it itunes does not. I checked connection to itunes with my sons itouch and it works fine. I have done everything i can think of through apple support except buy support including uninstalling itunes, quicktime, etc.. and reinstalling, did not work. I installed itunes on a clean version of xp on another computer, with the same results. I have put ipod in disk mode, itunes still does not recognize it. what else is there to do? format ipod? will this help?
Thank You in advance, grandpa will be very please to have new music to listen to.

Hmmm. If no iTunes is recognising it, it might be worth trying a disk check on the iPod itself. Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors:
[Check your hard disk for errors|http://windows.microsoft.com/en-us/windows-vista/Check-your-hard-disk-fo r-errors]
Does the disk check find/repair any damage? If so, can you get (at least) enough recognition to do a restore in iTunes?

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ITunes not recognizing iPod Classic

Ok, so this post is going to be a little long since I need to explain what is happening with my iPod Classic 160gb.
I noticed a few days ago that songs were 'disappearing' on my iPod when I would listen to it through iTunes on my computer (When I say disappearing an exclamation mark would appear between the song number and the song title in iTunes-- when I would try to start the song iTunes would automatically skip to the next song-- acting as if the song wasn't there). I disconnected the iPod after I was done listening, shut down the computer and turned off my iPod.
The next day I started up my computer and plugged in my iPod. Windows came up and said that it recommended a disk scan. I ok'd the scan. Afterwards, all of the songs had disappeared off my iPod and now iTunes doesn't recognize my iPod. Windows recognizes the iPod-- itunes does not.
**As a side note, in the iPod menu, in settings, the window on the right hand side of the screen show about 37GB of free memory. This was about how much was left with all my music on the iPod. However, if you go into any other menu, eg songs/artist/playlist it says there is no music/artist/playlists.
I've gone through all of the troubleshooting steps listed for the iPod classic and windows 7. iTunes is still not recognizing the iPod. I've also tried on another computer-- stil no luck.
I understand that the classic cannot be reset without iTunes (this is a stroke of brilliance on Apple's part). What can be done if after all of the troubleshooting steps iTunes STILL does not recognize my iPod? Has this iPod given up the ghost?
Thanks, Mike

Hello there,
I would first start with this article assuming you are running Windows. Be sure to attempt each and every possible troubleshooting procedure as needed to try and resolve the issue.
[iPod appears in Windows but not in iTunes|http://support.apple.com/kb/ts1363]
B-rock

ITunes not recognizing iPod Classic 6th Gen

Hi, here's hoping somebody can help with this problem.
My iPod has 105GB of music on it and it works fine but within the last few days has kept requesting me to run a disk check to fix files which I've done but it does not connect to iTunes.
After running disk check it reports that files are fixed but clicking on details, it reports that volume created on 15/09/2014 refers to a disk that appears to be a non-windows XP disk!
I would certainly appreciate some help in trying to sort this problem out.
With thanks, Brian.

Hi brianfrombourne end,
Thanks for visiting Apple Support Communities.
It sounds like your iPod is working but is not recognized by iTunes or your computer.
I recommend starting with these two articles to troubleshoot the issue:
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
From:
iPod not appearing in iTunes
These articles have a lot of good steps that can help, whether your iPod is not showing up in iTunes or Windows.
Best Regards,
Jeremy

ITunes not recognizing iPod Classic; tried many solutions but none seem to work

Dear Apple Support Community,
I just dug up my 6 year old iPod Classic from the grave and would like to start using it again as my HTC's headphone jack is extremely faulty lately. My iPod Classic is completely empty - I have no music, no photos, nor videos on it.
My problem is that on my Windows 8 Laptop, Windows is able to read the iPod, however, iTunes cannot. I went over to the Support page and tried almost every recommended solution out there, and nothing seems to work.
I have:
Tried different USB ports
Performed a Restore/Recovery after selecting 'Format' from Windows ExplorerIt is interesting to note that, whilst iTunes doesn't read the iPod normally, it did show up in the button (Spotlight button?) next to the iTunes button when performing a Restore
Uninstalled and Reinstalled every Apple application and program from my Laptop, including iTunes, Mobile Support, Bonjour, and more, and also, deleting any remaining folders related to Apple.
I have tried alternatives to iTunes such as CopyTrans and Syncios, but all seem to fail.
Troubleshooted my iPod various times
Restarted any Apple related Service as well as any Processes from Task Manager
Searched for Updates on Device manager -> Apple Driver and everything is up to date
It's worth pointing out that:
When opening the iPod folder in Windows Explorer (after enabling Hidden Folders), inside the 'iPod_Control' folder, there is no 'Music' folder; not sure if this is intentional or simply because there is no music file on my iPod.
The Software Version (which displays prior selecting 'Restore') is 2.0.1. If this is outdated, the option to Update Software is greyed out and unavailable.
My iTunes is up to date.
iTunes does tend to freeze up when attempting to read the device, but is perfectly fine after a while, it just does not display the device (implying it must have failed to detect it).
It is the first time using iTunes on this laptop (laptop is 4 months old), and has never had an Apple Device connected to it before.
iPod and iTunes used to work fine 6 years ago on a different PC which is no longer at me.
If anyone could shed some light on this problem, I would greatly appreciate it. Please do not hesitate for any further information related to both iPod or Laptop.

See Corrupt iPod classic. What are the stats like?
tt2

ITunes not recognizing iPod after windows patch

iTunes suddenly won't recognize my iPod Nano Chromatic. Today Windows Update installed the following patches: KB960715 and KB961260. I suspect that has something to do with it. If it matters my computer is a Dell Dimension 2400 desktop running XP Home.
Anyone have a clue how to fix this?

Another new development. I closed iTunes, connected my USB cable to a different USB port (but didn't connect the iPod yet). I then restarted iPod. I turned off autosync in iTunes. Then I connected my iPod. I get the following error:
"The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod's software."
Should I listen to the instructions and re-install iTunes? Are there instructions on how to do that somewhere? I'm wondering if I should uninstall and then re-install or just install over the top. Also, I guess I should back up my iTunes files before re-installing.

ITunes not recognizing iPod, but computer does

I have an older iPod touch (model MC008LL) and I just updated iTunes to 11.1.4 (I'm running Windows 8).Whatever version I was using before (I don't remember what it was) had no issues with my iPod at all. After I did this last update, my iPod shows up on my computer, iTunes refuses to acknowledge it being there (which is rude if you ask me). I've unplugged it and plugged it back in and browsed the internet and have come up with nothing.
I just got a bunch of new music and would like to sync it across. Any help would be appreciated.

Hi Christopher
To get iTunes to recognise your mini, try resetting while it is connected to your computer (hold menu and select until the Apple logo appears)
Also see this article about managing multiple iPods with one computer:
http://docs.info.apple.com/article.html?artnum=300432

Itunes dont recognize ipod, but windows does

My itunes dont recognize ipod, but windows does, and i already follow all the steps from support. Any tips ?

and i already follow all the steps from support
We have no way of knowing exactly which steps you've tried.
Disable anti virus software and turn off the Firewall.
iOS: Device not recognized in iTunes for Windows
And Restart the Apple Mobile Device Service (AMDS) on Windows

Itunes sees my ipod touch but not my ipod classic; windows 8 sees each of them

I had an ipod classic 80Gb (older device - 4th gen?) as my daily device, a 16gb touch (newer one - 4th I think) as a backup when my ancient PC crashed and died, had to get a new one. This happened 1st of Sept. New PC has windows 8, and I downloaded latest itunes onto it. This latest itunes recognizes my ipod touch, even synced my new library with it (yes, I had to completely redo my playlists etc after the crash as itunes would not recognize the old library I had had on the ipod). But plugging my (older ?) ipod classic into the same usb port, itunes does NOT even recognize that there is an ipod. Here is what happens :
An olive green windowlet comes up (from itunes ?), beeps at me, tells me "there is a problem with this drive please scan the drive now and fix it". I assume it means the drive with the ipod in it because the beep happens right after I plug in the usb cable. I can see this usb port on windows file system, it says "ipod", and can, after some waiting, see the directories... iPod_Control > Music > Fxx etc., under which there appear to be songs ... mp3 and m4a and wav files, but their names are abbreviated with 4 caps, eg. IXOK.mpe, IPDT.mp3 ... but the little earphone symbol shows beside so possibly I could even play one were I to double click it (default player might come up etc.)... have not tried this yet. The default player mentioned would be itunes, but here is a problem : the whole time that my unrecognized-by-itunes ipod is plugged into the usb, itunes is completely hung up... can't even move the window across the screen. Once I pull the thing out of the usb, itunes is fine again.
This ipod that is not recognized has also been behaving as if it needs a new battery ... does not hold a charge more than a couple of hours... this has been the case since shortly before the new computer, however during the time that there is a charge it does play songs, ff, etc just like always. So I am not sure if this has anything to do with somebody's (itunes' ?) perception that "there is a problem with this drive..."...
Message was edited by: marjiefrommtv

I ended up Erase and Syncing again just like I was moving to a new iTunes library. The relationship between my iPod Touch and iTunes got messed up. Everything else was fine. Once I did that everything backed up and re-synced fine.
So glad I didn't have to restore. The weird thing that happened was I canceled out from the Erase and Sync both times and iTunes still attempted to do it anyway. Once I let it, it worked fine.

Itunes 11.1.5 not recognizing ipod classic 160gb

After updating itunes my ipod classic 160 gb is not recognized by itunes and now simply crashed... any help please?

Well, my 3rd gen and 4th gen iPods from 2003/2004 (as well as my 1st gen iPod shuffle) still work fine with the latest iTunes, so Apple not supporting older devices is nonsense. The owner DOES need to take care of them, so that they do not break.
If the iPod "crashed" and is not responding, the first thing to try is a Reset (restart)
http://support.apple.com/kb/HT1320

Itunes not recognizing ipod touch, but recognizes ipod classic....?

This is my second time syncing my ipod touch and I've had my classic for forever and just use it to play in my car. I tried shutting down and it still did not work. Help? Thanks a bunch
Also...my computer recognizes both of them (Asus, Windows 7)

See:
iOS: Device not recognized in iTunes for Windows
The iPod touch uses different drivers than other iPods.

Ipod locked says connect to itunes i have windows vista itunes not recognizing ipod

purchased used ipod 5 come to find out its locked says ipod disabled connect to i tunes..i put it recovery mode but itunes isnt recognizing it.im using laptop and windows vista..can anyone help

Hi murph4113,
If you have a disabled iPod Touch that is instructing you to connect to iTunes, but iTunes on your Windows machine isn't recognizing it, you may find the troubleshooting steps in the following articles helpful:
iOS: Forgot passcode or device disabled
http://support.apple.com/kb/ht1212
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
- Brenden

Help! Itunes not recognizing Ipod Nano. Have tried several things already.

Itunes does not recognize my ipod nano (6th generation). When I plug it in to the computer, nothing happens (except it charges). I have tried several of the recommendations (reinstalling itunes, resetting ipod, etc. etc.) I have Windows 7 on my computer with the latest version of Itunes. Interestingly, when I plug my Ipod into my other computer (which still has an older version of Itunes), it syncs right up and is recognized.
What can I do to get Itunes to simply recognize my Ipod? I am beyond frustrated.

iOS: Device not recognized in iTunes for Windows - http://support.apple.com/kb/TS1538

Downloaded itunes 8.0, windows & itunes not recognizing ipod

I downloaded the new version of itunes (8.0) and now my computer and itune will not acknowledge ipod connection. States "found new hardware"? When I go into help and do diagnostic check it comes up with the correct ipod and serial number, just won't pick up on ipod being connected.

http://support.apple.com/kb/TS1567

My Macbook Pro won't shut down or restart without forcing shut down. Hangs on grey screen. iTunes not recognizing iPod.

HELP!!!
Here are the specs of my machine:
2011 13.3" MacBook Pro
4 GB Ram/320 GB HD
For the past several months my MacBook Pro refuses to shut down or restart without holding down the power button. Whenever I choose to restart or shut down the computer, it will hang on a grey screen. I have even tried letting it hang for an hour, and it still won't shut down. I notice that once in a while it will retart or shut down correctly if I had not used opened iTunes since turning it on. However, even manually closing iTunes before shutting down or restarting does not solve the problem. It seems as though it only shuts down if iTunes was not used since restarting the computer. Is this a registry error? Do I need to reinstall iTunes? I noticed this problem began happening after I uninstalled Kaspersky Virus Scanner, could that be the problem as well? Also, I cannot guarantee that the problem is only associated with iTunes. I just noticed that one of the few times it shut down or restarted correctly, iTunes coincidentally had not been used. Also, this problem started happening while I was still using Lion and has continued despite upgrading to Mountain Lion.
Also, whenever I update my iPod through iTunes, it won't eject properly, and a transparent icon of the iPod displays on the screen even after I have removed it from the USB port. Furthermore, the iPod will only be recognized by iTunes and will only be updated the first time I plug it in. After removing it and plugging it back in, it won't recognize or update the device unless I shut down and restart the computer. I have the latest addition of iTunes. I also have two iPods, one 80 GB Classic, and one 8 GB Nano, and I have the same problem with both.
I have AppleCare. Should I take my macbook to the genius bar?
Applications I normally use are Word, Safari, FireFox, iTunes, FinalDraft, Photo Booth, Notes, Mail, App Store, etc. No real heavy lifting.
Any feedback would be very much appreciated. :-)
Thank you everyone!!

I have this question too.

ITunes not recognizing iPod - FIXED

I was having the same problem as a lot of you where iTunes did not recognize my iPod. Now it does. Here's what I did.
Disclaimer: I am no computer expert, just read ALOT of posts and figured my problem out.
First problem I was having was that my cpu wasn't seeing the iPod as a mass storage device or iPod, just "removable disc". This was due to having my usb printer on. It was hogging resources I guess.
Still didn't work in iTunes and locked it up. Reset using the iPod (whre the Apple logo comes up and have to select language initial screen)
My problem included the following:
When I looked at the "about" list on the iPod it said "Songs: 0, Capacity: 0, Format Unknown". Nothing there so the computer wouldn't read it I guess. When I right clicked in My computer/J:removable disk and got to the list with "properties" (took a while but it finally came up) it said the format was RAW, and there were 0 bytes on the iPod.
This is the fix. On the same menu(removable disk - right click) there is selection called "Format..". Hit that and it should bring up a window to format the drive. Make sure it's set on "default Setting - or something like that", FAT32 and that the "Quick Format" is unchecked. Hit format and wait for it to finish.
After I did this the computer shows the iPod and iTunes recognizes it and off I went on re-syncing all of the music in my playlist.
Oh, and it did NOT delete the firmware in case you were worried like I was about that.
Hope this helps!

Hey coach913,
There are a few articles that should help you resolve that problem with easy step-by-step instructions. If you have an iPod touch, then take a look at this one:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If you have any other kind of iPod, check here:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Welcome to Apple Support Communities!
Have a good one,
Delgadoh

Itunes not recognizing ipod classic, windows does, help

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