Itunes not recognizing my Ipod anymore. I get a message in itunes that says " This ipod cannot be used because the apple mobile device service is not started
My itunes is no longer recognizing my new ipod when I plug it in . I am getting a message in itunes that says, " this ipod cannot be used because the apple mobile device is not started." I have tried the troubleshooting tips but not sure what to do next. My itunes is updated to 10 and ipod has not been connected to itunes since Oct. Should I update my ipod to 6.1.3? It is only at 6.0.1 I have not done this yet. My itunes is saying version 10. My ipod is not backed up on icloud so i do not know what I should do. I use the same account as My iphone which is backed up by icloud. Please help. Need to put songs on my ipod.
Hello R Hic,
I found an article that goes over how to restart and troubleshoot the Apple Mobile Device Service on Windows. I would recommend following the steps listed in that article and that should resolve your issue.
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Hope that helps,
Griff W.
Similar Messages
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When I try to sync my iPhone, I get an error message that says "This iPhone cannot be used because the Apple Mobile Device Service is not started. There's no explanation of what to do to fix it.
Follow this article:
How to restart the Apple Mobile Device Service (AMDS) on Windows -
Trying to sync my phone to update because it wont let me update apps on the phone itself. When I plug in to iTunes I'm getting a message saying "This iPhone cannot be used because the Apple Mobile Device service is not started." How do I fix this?
iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
Why can't I sync my iPad to pc, it says this iPad cannot be used because the Apple mobile device service is not stated, the last time they were synced was December and I had no problem.
Log in as an Admin User on your PC. Type 'Services' in the search area above when you click on start. (or see control panel and select Admistrative Tools.)
Select the Services shortcut. In the window that appears with your listed service, navigate to ipod service, Apple Mobile Device service, and, Bonjour Services. Doubleclick them to get the property page. Change startup to automatic, click apply. Then click start,
There is a known issue that when iTunes updates it incorrectly sets the Service startup type - this is normally due to installations on Vista and win7 services and drivers that run in the Local Sstem requiring Admin account permissions that are not always granted with User Account Elevation, when running installations or updates in User account.
Normally the Local System is set to inherit the User account permission token when being set up - but Apple in their infinite wisdom have a higher token in place for their services. so a standard user cannot derogate the required elevation, even with the UAC to admin prompt, since the local system is owned by the Machine account and only Admin, bBackup, Restore, Machine, operator accounts carry the same descriptor permissions on process ownership to set these services correctly.
Third party security programs, such as Kaspersky can also limit installations by User account installations, which adds to the problem. I have had a few installations fail, even in Admin mode - because Kaspersky sits on par with the Main Machine Administrator account for watching program and installation directories and registry keys - (which have higher privilege levels in some respects than the ordinary Admin account you normally start a new machine in before you add any other user accounts- all very confusing - but that's Microsoft all over for you.
Follow Ralph's advice if you do not have the necessary software already installed. You should install Apple's Application Management Software - which will look after the installation of all required elements for you and notify you of updates pending. In options have it set to Notify only - not all updates may be requred, and this option allows you to see what is being installed. It is good practice to set all updating software to Notify only - especially any thirdparty software - much of which carry all sorts of little 'extra's' you may not need or want.
It is also good practice to keep an eye on your Program and Features option in control panel, just to see what is being installed and when - including Windows updates.
Sorry about the long reply, but with December being your last sync - a lot can change in the meantime. Best be prepared.
Best wishes, Ct -
When I plug in my ipad a message says: "this ipad cannot be used because the apple mobile device service is not started"? what do i do?
Hi all,
I am also getting the same message on my iPad, when connecting to a Win7 PC.
I have tried the solutions given at http://support.apple.com/kb/TS1567 but no solution.
I am desperate to get a backup of my iPad. The PC recognises the device but iTunes fails to do so and says -
"this iPad cannot be used because the Apple Mobile Device service is not started".
Please help! -
when my iphone connects to my computer this message pops up...This iPhone cannot be used because the Apple Mobile Device service is not started...what do i do?
http://support.apple.com/kb/ts1567
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When trying to sync my iPad my computer says this iPad cannot be used because the apple mobile device service is not started. How do I start the apple mobile device service?
Follow this article: How to restart the Apple Mobile Device Service (AMDS) on Windows
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Hello People!
I'm getting an error message when I plug my iPhone 4 into my computer. It says, "This iPhone cannot be used because the Apple Moblie Device Service has not been started." What does this mean? I've never had this error before. It's also giving the same message with my iPod touch. Please help!
Thanks,
DanaGalYou can easily check whether you've the Apple Mobile Device in your computer.
Right click 'My Computer' , then Manage => Services and Applications => Services. Apple Mobile Device is listed in alphabetical order. If none, it means you've not download iTunes into your computer yet. If yes, please ensure the Apple Mobile Device is in 'Started' status.
Good luck -
I get a notice when trying to sync my iPad. "this iPad cannot be used because the Apple Mobile Device Service is not started".....What is this and how can I fix it? Help please
Here is a YouTube video which should guide you through a solution: http://www.youtube.com/watch?v=VLFAo-FWLxE
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Why is it whenever i plug my iphone into my itunes a box comes up saying "This iphone cannot be used because the Apple Mobile Device sefvice is not started"
Christina I can assume you are using windows if so follow these steps
Close iTunes
Click Start - in the start search type in - Services - Click on services with a gear icon - look for Applemobiledevice service.
Click on it - on the left side it will give a start or stop option
click stop - then start and reopen itunes -
i keep getting a message when i try to synch my iphone "This iphone cannot be used because the Apple Mobile Device service is not started" I have synched this phone with this computer many times before with no problems. Can anyone please shed any light on how to fix this? thx
See Here
http://support.apple.com/kb/TS1567 -
i just bought a new iphone 4S and i had an ipod touch and when i went to sync my iphone to my itunes by plugging it in that message pops up how this phone cannot be used because the apple iphone device is not yet activated.
what do i do to activate it? do i have to add the device or what?
thanksI'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
I have registered my iphone online to my itunes account and made sure it was the same account on my iphone but it still will not allow me to upload my songs and videos onto my phone. I don't know what else to do?
I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
and also it will not sync
I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
When i connect my iPhone and iPad to my computer i get a message that says This iPhone cannot be used because the Apple Mobile Device service is not started. Any ideas??
Type "Apple Mobile Device service" into the search bar at the top of this page by "Support" and read the resulting articles.
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I HAVE SYNCED MY IPHONE 4 MANY TIMES SUCCESSFULLY. TODAY WHILE TRYING TO SYNCE MY PHONE, I HAVE AN ERROR MESSAGE WITH A YELLOW TRIANGLE THAT STATES "This iphone cannot be used because the Apple Mobil Device service is not started.
Can i get some help please?
Thanks,
BrianI'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
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