Itunes not recognizing my nano

how do i get itunes to recognize and sync my nano?

HI there,
I would recommend that you take a look at the aricle below for some troubleshooting steps.
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
If your issues persist, then follow the steps in this article,
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Hope that helps.
Griff W.

Similar Messages

Help! Itunes not recognizing Ipod Nano. Have tried several things already.

Itunes does not recognize my ipod nano (6th generation). When I plug it in to the computer, nothing happens (except it charges). I have tried several of the recommendations (reinstalling itunes, resetting ipod, etc. etc.) I have Windows 7 on my computer with the latest version of Itunes. Interestingly, when I plug my Ipod into my other computer (which still has an older version of Itunes), it syncs right up and is recognized.
What can I do to get Itunes to simply recognize my Ipod? I am beyond frustrated.

iOS: Device not recognized in iTunes for Windows - http://support.apple.com/kb/TS1538

ITunes not recognizing your nano? Here's a possible solution!

I spent 6 hours trying to get itunes to recognize my nano the first time and none of the "troubleshooting" tips worked. I was getting the message "the software to connect with your ipod is not installed properly" when I'd try to connect my nano. Windows was recognizing it, but iTunes wasn't. Here's how I solved the problem.
1. click on the start button in the lower left corner.
2. select Settings and click Control Panel
3. select Administrative Tools (you may need to switch to "Classic Look", located on the left hand side if you're using XP before you can see the Administrative Tools folder)
4. select Services
5. scroll down the list of services on the right hand side of the Services window and look for iPodService
6. look across the iPodService for the Startup Type column (it should will say either Automatic, Manual, or Disabled)
7. double-click on whatever it has listed for iPodService under Startup Type (it will probably have Manual, or Disabled)
8. a pop-up window will appear, under the General tab in the middle of the window will be a drop-down window, select Automatic
9. click Apply
You should be good, to go from here. It worked for me. I recommend re-starting your computer, but it might not be necessary. After I switched iPodService to Automatic I haven't had a lick of trouble connecting my Nano.
I hope this helps.
HP Pavilion 8756c (I think) Windows XP Pro

I spent 6 hours trying to get itunes to recognize my
nano the first time and none of the "troubleshooting"
tips worked. I was getting the message "the software
to connect with your ipod is not installed properly"
when I'd try to connect my nano. Windows was
recognizing it, but iTunes wasn't. Here's how I
solved the problem.
1. click on the start button in the lower left
corner.
2. select Settings and click Control Panel
3. select Administrative Tools (you may need to
switch to "Classic Look", located on the left hand
side if you're using XP before you can see the
Administrative Tools folder)
4. select Services
5. scroll down the list of services on the right hand
side of the Services window and look for iPodService
6. look across the iPodService for the Startup Type
column (it should will say either Automatic, Manual,
or Disabled)
7. double-click on whatever it has listed for
iPodService under Startup Type (it will probably have
Manual, or Disabled)
8. a pop-up window will appear, under the General tab
in the middle of the window will be a drop-down
window, select Automatic
9. click Apply
You should be good, to go from here. It worked for
me. I recommend re-starting your computer, but it
might not be necessary. After I switched iPodService
to Automatic I haven't had a lick of trouble
connecting my Nano.
I hope this helps.
HP Pavilion 8756c (I
think) Windows XP Pro
I have windows XP and I don't have settings only control panel, but its different. It's for changing the color of your desktop background and all that. Do you know any other way to get to it?

ITunes not recognizing iPod nano....

Any ideas on what I should do?

1. Toggled Hold Button
2. Restarted iPod
3. Plugged into computer - and I lost all 52 of my songs in the process T_T but atleast it works now.

Solution!!! (for iTunes not recognizing Nano)

I've written this as a reply to the thread below as well - but as it seems more than just our friend below has this problem I've also posted this as a separate post
Hi everybody,
I have - like many of you, suffered through this frustrating process of Windows recognizing the Nano and yet iTunes not recognizing it, and after some research I think I may have found a solution (perhaps not THE solution).
Just so you are aware, I just want to warn you that I'm not some computer science expert or anything, and this is a pretty old article (written May 2006, http://pluralsight.com/blogs/keith/archive/2006/05/26/25476.aspx), BUT I think this works on iTunes 7.0 because it is now detecting my nano. Basically I think what the problem is that the Nano is supposed to be formatted as FAT32 to work with iTunes but for many of us outdated Nano users the Nano is still formatted as FAT.
So like the blog author has written, we need to go and run the Windows disk management tool (if you are not a computer person like I really am not, just go to Windows help and search "disk management" and it'll give you a link that brings you directly there). The disk management tool will probably show the C drive and then the iPod as well as any extraneous hardware. RIGHT CLICK on the iPod (it should be there since all of you are saying that XP recognizes it), format it to FAT32 (it will warn you that info on your ipod may be erased, but this doesn't matter since it's just info on your ipod and your music is on your C drive anyway). I didn't re-run the iPod updater like the blogger did (especially since the iPod updater is apparently included in iTunes 7.0 now and the latest one, which I believe is iPod updater 6-28-06..is now outdated and invalid)...but the next time I ran iTunes, it recognized the iPod!!!!!! HORRAY
So in simple instruction form,
- Open Windows disk management window (Control Panel --> Administrative Tools --> Computer Management)
- Once you have this window open, click on Disk Management (under Storage)
- If like you say, your XP recognizes your iPod (but iTunes doesn't), then your iPod should be listed under that window along with your C drive (and maybe others). Under File System, it might say FAT.
- If it does, RIGHT CLICK your iPOD and choose Format
- Change the Format from FAT to FAT32. (It will warn you that everything will be erased but that's ok)
Btw I also restored the nano (to factory settings).
I hope this helps...was glad to find there were other people suffering through the same thing. Misery loves company! Please let me know if it worked for you and if you have questions

I too am a victim of upgrading to iTunes 7.0 I reformatted my nano per instructions, even though it already was FAT32. I reset the nano as well, still no joy. What's interesting is that if I restart the computer with the nano plugged in, it recognizes it and tells me that I need to update to 1.2. As soon as I do this, however, it says that it's updating, but the ipod goes from 'do not disconnect' to the normal menu. iTunes says it’s updating, but it never does. I need to kill the process through task manager to get it to quit.
Additionally, if I choose not to update, the nano shows up in iTunes just fine and I can move songs to the nano. (I have it set to manually update the nano as I have more songs in my library than the nano can hold.)
However, as soon as I ‘eject’ the nano, reconnecting it does not show the nano, whether I stay in iTunes or close iTunes and then unplug and plug in the nano. The nano shows ‘do not disconnect’, and windows sees the nano, but still no joy in iTunes.
FYI, I have also uninstalled and reinstalled the software and tried all the directions at:
http://docs.info.apple.com/article.html?artnum=93716
Which I was directed to when doing the diagnostics on the iPod through iTunes.
This is a total crock. Some upgrade.

Itunes not recognizing 1st gen nano?

itunes not recognizing 1st gen nano?

1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4. Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job.
7. Check for third-party software conflicts.
<Link Edited By Host>

ITunes Not Recognizing/Reading iPod

Hello!
I've recently had trouble with iTunes not recognizing/reading my iPod. I've plugged it in, but iTunes fails to recognize that it's been plugged in. It does charge, but that's it. I've been trying to sync my iPod, but I'm now unable to. This problem only began a few weeks ago, rather suddenly, and has not yet worked since then. I'm hoping I don't have reinstall iTunes, as I've purchased some new songs and those are what I'm trying to copy over, and I don't wish to lose those.
I'm currently running Windows Vista, and I'm not sure which versions of iTunes I'm using. I know I was using 7 at some point, but I don't remember if I've updated beyond that. I'm also using a 2nd Generation iPod Nano.
Any suggestions as to why this is happening and/or what I can do to fix it will be eagerly waited for!
Thank you.

Unfortunately, there is no one ‘Silver Bullet’ answer for this issue. Many things can contribute to the problem. Here are various ‘generic’ solutions that you can try in an effort to correct your problem. One should work. These are listed in simplest to more involved order (usually). Read through them all, and see if one specifically matches your observed issue(s).
First, make sure that the iPod is fully charged.
Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. However, it may take several attempts.
Try closing and re-starting iTunes. There have been cases where iTunes refuses to see an iPod, but after re-starting, it works again.
Also try re-booting the entire computer. Especially if the PC has been operating for a long time &/or many programs have been opened and closed, repeatedly.
Other USB connected peripherals may be the cause as well. Try removing all connected USB items and attaching the iPod. If you have a USB keyboard, it may be worth a try using the adapter to convert it to non-USB. If the iPod connects, continue plugging things back in until you have the problem return. You may have then isolated the issue. Sometimes it could be a printer, camera, Flash Card reader, or other attached device causing a conflict.
Your iPod may be conflicting with other USB peripherals or network drives. If your iPod shows up in Explorer under 'my computer' try changing the drive letter:
-- Click on Start=>Control Panel=>Admin Tools=>Computer Management=>Disk Management
-- Right-Click on the iPod and select “change drive letter”
-- Choose something further along in the alphabet that is unused (Usually, “M”, “N”, “O” or something similar)
-- Safely eject the iPod
-- Reboot the PC
-- Open iTunes &/or Connect the iPod
If you do find that your Device Manager is blank, you should probably check up on this issue first: No Items Appear in the Device Manager List When You Open It
If that doesn't work, Put Your iPod into Disk Mode then plug it in and you should be able to Restore the iPod
Your PC may have difficulty with the USB2 protocol and the iPod. See this Article for a possible solution: iPod not Recognized Correctly
Also try these hints (and the other suggestions above) from any other USB port you may have on the PC. Sometimes switching USB ports can make all the difference.
Try using another PC if you have access to one. Even a Mac may help. Try Restoring it on the other computer and moving it back to yours.
Also See:
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes
“Strange iPod Behavior within Windows”

ITunes Not Recognizing my iPod Touch after Upgrading from Tiger to Leopard

After upgrading from Tiger (10.4.x) to Leopard (10.5.0=>10.5.6), my iPod Touch is no longer recognized by iTunes 8.0.2. The iPod Touch no longer appears in iTunes' "source list" (left side pane in iTunes' GUI).
Immediately prior to that upgrade, my iPod Touch was working great with Tiger (10.4.x). iTunes 8.0.2 recognized it (listed it in sources) and always synchronized with it successfully.''
My iPod Touch is also not shown in the Finder. However, it does show up as recognized in iPhoto.
Any ideas on how to get the iPod recognized again in iTunes under Leopard?

Thanks to a posting by Jim in a different Apple Discussions (forum), my problem is now resolved. Read on for the details.
iPods & Finder. Some other postings incorrectly lead me to believe that the iPod would show up in the "Finder". Jim's posting set me straight on this.
iTunes Not Recognizing iPod Touch. Prior to Jim's posting, I had already read the article that Jim referenced (to remove and reinstall the Apple Mobile Device Service per article "http://support.apple.com/kb/HT1747").
Prior to Jim's posting, I had also read other articles in various "Apple Discussions" (forums) that suggested this recognition problem could be resolved by uninstalling/re-installing iTunes 8.0.2. Some implied that you could just re-install iTunes 8.0.2 right over the currently installed one without bothering to uninstall it.
Based on those postings, I "gambled" last night and simply downloaded and re-installed iTunes 8.0.2 (without uninstalling it first). I noticed during the installation that the Apple Mobile Device agent was also re-installed. Well, my gamble paid off! After the installation (and a reboot?), iTunes onces again RECOGNIZED my iPod Touch.

When I plug in my ipod to my laptop instead of my desktop, nothing pops up to sync my ipod. Has anyone had a problem with itunes not recognizing an ipod?

When I plug in my ipod to my laptop instead of my desktop, nothing pops up to sync it. Has anone had any problems with itunes not recognizing an ipod?

Hi sarahdavis0_o,
Welcome to the Apple Support Communities!
If neither your iPod or iPhone are being recognized by iTunes when connected, I would recommend the steps in the following article.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Have a great day,
Joe

ITunes not recognizing original IPod touch after new one installed

I tried to set up new IPod touch but itunes wouldn't recognize it. Downloaded latest version of itunes. Was able to set up new IPod touch but now old touch not being recognized by itunes. Went through the troubleshooting guide with no positive results. Old (unreconized) touch is fully charged. Restarted computer. Restarted itunes. Changes usb ports. Nothing working. Any ideas?

Hi Jim,
Thank you for your reply to my posting about iTunes not recognizing my iPod Touch after upgrading to Leopard.
iPods & Finder. Some other postings incorrectly lead me to believe that the iPod would show up in the "Finder". Thanks for setting me straight on this.
iTunes Not Recognizing iPod Touch. Prior to your posting, I had already read the article you referenced (to remove and reinstall the Apple Mobile Device Service per article "http://support.apple.com/kb/HT1747").
Prior to your posting, I had also read other articles in various "Apple Discussions" (forums) that suggested this recognition problem could be resolved by uninstalling/re-installing iTunes 8.0.2. Some implied that you could just re-install iTunes 8.0.2 right over the currently installed one without bothering to uninstall it.
Based on those postings, I "gambled" last night and simply downloaded and re-installed iTunes 8.0.2 (without uninstalling it first). I noticed during the installation that the Apple Mobile Device agent you referenced was also re-installed. Well, my gamble paid off! After the installation (and a reboot?), iTunes onces again RECOGNIZED my iPod Touch.

ITunes not recognizing iPhone 5 iO7 on Windows 7

I have exhausted myself dealing with this problem. My iTunes will not recognize my iPhone 5. I am running Windows 7 64 bit and my computer recognizes the phone when i plug it in, however, my iTunes does not so I am not able to sync any music. I have tried practically everything I have found on the internet to fix this problem and even the people at the Apple store could not help me with my problem. I have uninstalled and installed all Apple related programs, I have insured that the Apple Mobile Device USB Driver is working correctly but nothing seems to fix the problem. I just don't know what to do anymore because nothing seems to work. I have followed the suggestions contained in the following discussions but nothing seems to work. Thank you for your help.
Referenced discussions:
https://discussions.apple.com/thread/3121604?start=0&tstart=0
http://support.apple.com/kb/ts1538

golds04
Re: iTunes not recognizing iPhone 5
Feb 16, 2014 7:45 AM (in response to oryyx)
Had this problem this morning.
Once in the past had to erase my iphone and reload it.That was unpleasant.
This morning had the problem,too.
Plugged in my iphone directly into the Imac (not hub) then clicked shut down on the imac.
Pressed the button in the back while the iphone was still plugged in-and when rebooted iphone was visable in itunes.
Hope this helps.
Thanks so much for your suggestion. I'm using a MacBook Air and I just tried this with my laptop - shutting down the computer all the say (not restarting it) and then booting it back up with the phone plugged in. It didn't work but it was worth a shot! Thank you!
Jen912 wrote:
I had this exact same problem and just figured out how to fix it. I had to reload the driver on the iphone5 in order for itunes to recognize the device. Follow the steps here to see if you might need to do the same thing. Once I reinstalled the driver, everything works fine and I'm now able to sync with itunes again.
http://support.apple.com/kb/TS1538
Thanks for the suggestion, I have seen a TON of posts like mine where this is the solution. Unfortunately, I am on a Mac not Windows so the driver isn't the problem.

HT1212 Ipod locked and can not unlock it. Itunes not recognizing it either. What now?

Ipod locked and can not unlock it. Itunes not recognizing it either. What now?

If you're unable to do the Restore, go into Recovery Mode per the instructions here. Also, if you have IOS-7, read this.

Itunes not recognizing my ipod after restoring it

My ipod decided to go crazy on me, so I followed the 5 r's. After restoring the ipod it is no longer being recognized. I have restarted my computer, downloaded the latest software, used different usb ports but to no avail.
There is no icon in devices that pops up. When i run a diagnostic is states that an ipod is connected.
Any helps?

Hi Jim,
Thank you for your reply to my posting about iTunes not recognizing my iPod Touch after upgrading to Leopard.
iPods & Finder. Some other postings incorrectly lead me to believe that the iPod would show up in the "Finder". Thanks for setting me straight on this.
iTunes Not Recognizing iPod Touch. Prior to your posting, I had already read the article you referenced (to remove and reinstall the Apple Mobile Device Service per article "http://support.apple.com/kb/HT1747").
Prior to your posting, I had also read other articles in various "Apple Discussions" (forums) that suggested this recognition problem could be resolved by uninstalling/re-installing iTunes 8.0.2. Some implied that you could just re-install iTunes 8.0.2 right over the currently installed one without bothering to uninstall it.
Based on those postings, I "gambled" last night and simply downloaded and re-installed iTunes 8.0.2 (without uninstalling it first). I noticed during the installation that the Apple Mobile Device agent you referenced was also re-installed. Well, my gamble paid off! After the installation (and a reboot?), iTunes onces again RECOGNIZED my iPod Touch.

ITUNES NOT RECOGNIZING IPHONE 4S DEVICE, NOT ABLE TO SYNC

Hi Everyone, just noticed an anomaly with my devices
ITUNES NOT RECOGNIZING IPHONE 4S DEVICE, AND NOT ABLE TO SYNC. ANY IDEAS WOULD BE HELPFUL, THANKS

Open Device Manager and Right click Apple Mobile Device and choose Update Driver
Select BROWSE My Computer For Driver Software
Select Let me pick from a list of Device Drivers on my Computer
Click Have Disk button---NOTE if the have disk option is not available. Choose a device category
such as mobile phone or storage device if listed then Click Next the have disk button should appear.
Click the Browse button and navigate to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
Double click the "usbaapl" file or "usbaapl64" or if there is no driver folder look in
C:\program Files (X86)\ Common Files\Apple\Mobile Device Support\Drivers. instead
Click open in Have Disk Window Then Click NEXT and then FINISH Windows will install the Drivers
GOT THIS FIX FROM AN EARLIER POST BY J F FOURIE and it worked for me
Hope this helps

ITunes not recognizing new PC and, therefore, doesn't recognize my IPOD

ITunes not recognizing new PC even though it says it is authorized. The result: ITunes doesn't recognize my IPOD. It does still have my old PC name attached to my account. What can I do to rectify this situation?

It could be a tiny bit of fluff in the dock that's preventing a particular wire from connecting. A magnifying glass and a decent light should let you inspect the port. If there is any rubbish lodged in the dock opening use a can of compressed air or a fine needle to ease it out taking care not to damage the connectors.
tt2

Itunes not recognizing my nano

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