ITunes Not Recognizing Original Files from External Backup

I restored my iTunes library from my old desktop computer, and it's on an external backup. I added the files/folders to my library (some 3,000 songs) but they will only play while the backup is plugged in.
The error said iTunes couldn't locate the original file.
Am I importing them incorrectly?
In the meantime, I had to factory restore my new laptop. Apple restored my iTunes purchases, but before I restore my library again from the backup, I want to get it right. I don't want to have to plug in the external drive every time I want to play a song.
Can anyone help?
Thanks

You have to select "Copy files to iTunes music folder" under Preferences -> Advanced -> General, or else iTunes will just link to your files. (This means you will have to re-import your songs, though)
Hope this helps.

Similar Messages

Lightroom 4.4 not recognizing RAW files from supported cameras

I started to get problems with Lightroom not recognizing RAW files from my Fuji XE-1 and Canon 5D Mark 3 cameras but I thought it was a problem with RC. After downloading some files today in 4.4 without a problem I encountered the same error message (unable to inport listed RAW files) again. The files open fine in Bridge. Any idea what is causing this problem?

Hi Geoff
I use a Mac with the latest version of Mountain Lion OS. The image files are being imported from the cards; in the case of the Fuji an SD card inserted in the card reader slot on the Mac and in the case of the Canon a CF flash card in a card reader attached to the Mac.
Appreciate any help you can provide.

ITunes not recognizing original IPod touch after new one installed

I tried to set up new IPod touch but itunes wouldn't recognize it. Downloaded latest version of itunes. Was able to set up new IPod touch but now old touch not being recognized by itunes. Went through the troubleshooting guide with no positive results. Old (unreconized) touch is fully charged. Restarted computer. Restarted itunes. Changes usb ports. Nothing working. Any ideas?

Hi Jim,
Thank you for your reply to my posting about iTunes not recognizing my iPod Touch after upgrading to Leopard.
iPods & Finder. Some other postings incorrectly lead me to believe that the iPod would show up in the "Finder". Thanks for setting me straight on this.
iTunes Not Recognizing iPod Touch. Prior to your posting, I had already read the article you referenced (to remove and reinstall the Apple Mobile Device Service per article "http://support.apple.com/kb/HT1747").
Prior to your posting, I had also read other articles in various "Apple Discussions" (forums) that suggested this recognition problem could be resolved by uninstalling/re-installing iTunes 8.0.2. Some implied that you could just re-install iTunes 8.0.2 right over the currently installed one without bothering to uninstall it.
Based on those postings, I "gambled" last night and simply downloaded and re-installed iTunes 8.0.2 (without uninstalling it first). I noticed during the installation that the Apple Mobile Device agent you referenced was also re-installed. Well, my gamble paid off! After the installation (and a reboot?), iTunes onces again RECOGNIZED my iPod Touch.

Photoshop Elements 10 not recognizing .NEF files from Nikon D3200 camera

I've been using Photoshop Elements 10 to edit raw .NEF files from my Nikon D3000 with no problems. Recently I purchased a Nikon D3200 and I shoot in raw .NEF files using that also but Photoshop Elements 10 will not recognize those .NEF files to edit. The error I'm getting is saying the file type is not correct. Any way to correct this?

For the D3200 you have two alternatives:
(1) Upgrade to PSE 11. (2) Download and install the free Adobe DNG converter to convert your NEF files to the Adobe universal Raw format and the files will open in all versions of PSE (keep your original NEF’s as backups and for use in Nikon software)
Windows download click here DNG Converter 7.2
Mac download click here DNG Converter 7.2
You can convert a whole folder of NEF images in one click. See this quick video tutorial:
You Tube click here for DNG Converter tutorial

ITunes not finding original files?

When I open iTunes on my PC, the songs all have exclamation marks beside them. When I click on the song, it says "the song could npot be used because the original file could not be found". All my songs have either been copied from a CD or purchased through iTunes. Is there a way to fix this without manually pointing iTunes to each file for all my 600+ songs?
Thank you!

The exclamation marks (and the accompanying note) inidicate the files aren't located where iTunes expects them to be. This most often happens when the files have been deleted, renamed or moved to a different location than where iTunes expects them to be.
If the files are still on your computer but have been moved, the best solution is to get them back where they were in the first place. iTunes will be able to find them again - happy ending.
Sometimes though, it seems iTunes loses track of files for no apparent reason. In that case, you can start with a new iTunes library. Regrettably, this method loses playlists and related information (Ratings, Play Counts, Dates Last Played, etc.)
If that's not a deal-breaker for you, delete the current entries in your Library by highlighting them - iTunes File menu > Select All - and then right-clicking > Delete . You remove the entries from your Library but keep the files themselves in your iTunes Music folder, assuming that's where they are in the first place.
You can then add them back into your Library by selecting the iTunes Music folder in Windows Explorer and dragging it into the Library entry in the iTunes Source List (left-hand column).

ITunes not recognizing my files after move to new Powerbook

Just moved all my stuff over to my new computer (Powerbook G4) using migration assistant and while everything else seems to be working fine, iTunes is not recognizing the folder with all my songs in it, called "iTunes Music" in my iTunes folder in my Music directory. Any ideas why it's not being seen? I'd hate to import them, since I believe iTunes would be making copies of each song.
Thanks.

Thanks for your response. I'm on iTunes 4.7.1 on a new Powerbook G4 running OS 10.4. I was using a Powerbook G4 rental with OS 10.4.2 that I'm about to return. It's in the process of being zero'd out so I can't check the iTunes version but I think it was running iTunes 4.9, now that I think about it. I guess it was my mistake to think a brand new Powerbook would be running software more recent that a rental.
I didn't do any replacing of the music folder, since I used an automated "mover" program that ran when I first started this machine called "Migration Assistant" or something like that that did an amazing job of moving everything over from the rental to this new one. It was just like I was on the rental--my desktop, applications, dock, and everything else was set up the way it was before, with the exception, it seems, of iTunes.
iTunes started as if it were opening for the first time and looks that way. None of my songs show up, though they're in my user folder in Music > iTunes> iTunes Music, each album in a separate folder inside, including the albums I bought through iTunes. Still, no playlists or songs show within my iTunes application, nor does the "purchased music" category show up at all (typical, I guess, when it doesn't think you've yet purchased anything).
Also in my iTunes folder is:
- a file called iTunes 4 Music Library
- a file called iTunes Library
- a file called iTunes Library.xml
- a folder called Previous iTunes Libraries which contain an iTunes 3 Music Library and and iTunes 4 Music Library. Both of these are documents, not folders.
I'm hoping there's a way to trick iTunes into seeing this stuff, maybe moving everything out, upgrading and then moving them back in some way? Thanks for the help! Have a kids birthday party in a few hours and hoping to use my iTunes to make some playlists and maybe buy some more songs.
By the way, I have an iPod that I synched to the rental recently. Might be missing some playlists but all the music is on that, too.
Thanks!
Bob

Lightroom is not recognizing the files from my 7D mark II.

I just bought the Canon 7D mark II. I did a shoot Saturday and I'm trying to download the raw CR2 files into Lightroom. Lightroom is not recognizing them. What do I do?

anticandy wrote:
The other guy was a dick
Try to understand from another point of view:
Those of us who spend a lot of our time helping other users in this forum get mildly annoyed when another post comes up asking the same question just answered so many times.
I can see multiple posts with my eyes on the first page, and a search turns up multiple pages, so forgive me if I have a hard time believing you searched very hard (if at all).
So, I think the characterization as "dick" is unwarranted (not to mention vulgar & derogatory) - I answered your post, but did include a note of sarcasm and mild annoyance, which was my intent - I wasn't a dick, per se, but I'm glad the note of mile annoyance came through - consider practicing your search technique..
Rob

Macbook not recognizing USB ports from external monitor.

I have a Dell Monitor hooked up to the VGA port and have several items (printer, external hard drive) hooked into the ports on the Dell monitor. My Macbook is not recognizing the things that are plugged into the monitor.
These ports were working at one point but when I moved my setup and had to plug everything back in I can't get the USB ports on the monitor to work.
Along the same lines...I tried connecting the monitor to my laptop with a USB cable (female port from back of monitor to male port on Macbook) along with the VGA port. This did not fix the problem but I just wanted to know (had my laptop been recognizing the ports) if this was even necessary.
Since this setup has worked before I'm thinking it is something small that I am missing but any help would be appreciated.
Macbook Pro Mac OS X (10.4.7)

Hi,
Please go to the following site and click Scan now:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=228&lc=en&cc=us&dlc=en&sw_lang=&product=31841...
Hope this helps.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Lightroom not recognizing RAW files from D750?

Photoshop has updated recognition of RAW files from the Nikon D750.Lightroom does not recognize these files. How do I obtain update for LIghtroom?

Thank you. Where do I find DNG converter 8.7 RC?
Lightroom is useless without ability to access RAW files. I don’t want to wait for 5.7
Thanks
Don

Not recognized raw files from Nikon D7000

Hi,
I have just bought a Nikon D7000 in stead of my D60. Now my Photoshop Element 9 cannot recognize the files/pictures, which I do not understand. Can anyone help me?

Hi,
That's strange, I have just managed to download it on a windows system.
As I said earlier, I don't have a MAC system so I'm not sure what to check there.
You could try this - it's the 6.3 update
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4919&fileID=4578
Hopefully a MAC expert might jump in.
Brian

Iphoto 11 is not recognizing jpeg files downloaded from camera and card reader. Nor will it allow me to transfer from image capture

iphoto 11 is not recognizing jpeg files from either the camera and card reader. Canon Eos rebel dig. Nor will it allow me to transfer images from image capture to iphoto. No problem downloading to image capture.

Sounds like a damaged card. Get your photos off the card with Image Capture and then reformat the card in the camera. Take some pictures and see if the card is recognized by iPhoto and the card reader.
OT

I have moved my file from my old computer. Now that I am trying to play songs and movies iTunes says the original file could not be found. How do I reverse this problem?

I have moved my file from my old computer. Now that I am trying to play songs and movies iTunes says the original file could not be found. How do I reverse this problem?

Put the files back where iTunes expects them to be.

Can I change the file path that itunes reads my music files from? 65000 files trying to be transferrd from external to internal HD. I dont want itunes to manage my collection, just read it. thanks

Can I change the file path that itunes reads my music files from?
I have about 65000 music files that i have transferrd from my external to a new laptop internal HD.
I have organised the folders myself as I use a PC and do not want itunes to organise the folders because when I'm searching through music on windows it is sorted out by artists/albums with 'the...(eg The Beatles)' under 'T' instead of 'B'.
Long story short.... Is there any way that I can keep my itunes library as it is on the external HD and copy it to the new laptops C drive, keep all the info (playlists etc) and still have the same folder structure as on the external HD?
Or, is there any way of making windows sort things in alphabetical order like it is in itunes (eliminating the 'the' issue)?

The files that weren't inside the media folder on the original machine need to be copied over to exactly the same paths as they had on the source machine. See this thread for an ongoing discussion of a similar problem. See also this post on migrating the iTunes library.
tt2

Time Machine will not let me restore from recent backups. I can see them on the external drive but will not restore sooner that June of 2013! Any suggestions?

Time Machine will not let me restore from recent backups. I can see them on the external drive but will not restore sooner that June of 2013! Any suggestions?

All I can suggest is that you open that file on the MBA and save it as a new file, then see if you can open the new one on the iMac.

Itunes can not find original file so wont let me play?

I recently got a new computer and not all of my songs on my hard drive were moved over. When I am in itunes it wont let me play some songs and says it can not locate original file. I can play and download them fine on my ipad. But I want it on my desktop. Help????

From what you said clearly the original file is still on the old computer. You need to move things from there properly or if it is too late to do that then hopefully you can download it again.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud, iTunes Match, and iTunes Radio availability by country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks, alert tones), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple recommends, "... back up your iTunes library. " (http://support.apple.com/kb/ht2519).

ITunes Not Recognizing Original Files from External Backup

Similar Messages

Maybe you are looking for