ITunes not recognizing original IPod touch after new one installed
I tried to set up new IPod touch but itunes wouldn't recognize it. Downloaded latest version of itunes. Was able to set up new IPod touch but now old touch not being recognized by itunes. Went through the troubleshooting guide with no positive results. Old (unreconized) touch is fully charged. Restarted computer. Restarted itunes. Changes usb ports. Nothing working. Any ideas?
Hi Jim,
Thank you for your reply to my posting about iTunes not recognizing my iPod Touch after upgrading to Leopard.
iPods & Finder. Some other postings incorrectly lead me to believe that the iPod would show up in the "Finder". Thanks for setting me straight on this.
iTunes Not Recognizing iPod Touch. Prior to your posting, I had already read the article you referenced (to remove and reinstall the Apple Mobile Device Service per article "http://support.apple.com/kb/HT1747").
Prior to your posting, I had also read other articles in various "Apple Discussions" (forums) that suggested this recognition problem could be resolved by uninstalling/re-installing iTunes 8.0.2. Some implied that you could just re-install iTunes 8.0.2 right over the currently installed one without bothering to uninstall it.
Based on those postings, I "gambled" last night and simply downloaded and re-installed iTunes 8.0.2 (without uninstalling it first). I noticed during the installation that the Apple Mobile Device agent you referenced was also re-installed. Well, my gamble paid off! After the installation (and a reboot?), iTunes onces again RECOGNIZED my iPod Touch.
Similar Messages
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ITunes Not Recognizing my iPod Touch after Upgrading from Tiger to Leopard
After upgrading from Tiger (10.4.x) to Leopard (10.5.0=>10.5.6), my iPod Touch is no longer recognized by iTunes 8.0.2. The iPod Touch no longer appears in iTunes' "source list" (left side pane in iTunes' GUI).
Immediately prior to that upgrade, my iPod Touch was working great with Tiger (10.4.x). iTunes 8.0.2 recognized it (listed it in sources) and always synchronized with it successfully.''
My iPod Touch is also not shown in the Finder. However, it does show up as recognized in iPhoto.
Any ideas on how to get the iPod recognized again in iTunes under Leopard?Thanks to a posting by Jim in a different Apple Discussions (forum), my problem is now resolved. Read on for the details.
iPods & Finder. Some other postings incorrectly lead me to believe that the iPod would show up in the "Finder". Jim's posting set me straight on this.
iTunes Not Recognizing iPod Touch. Prior to Jim's posting, I had already read the article that Jim referenced (to remove and reinstall the Apple Mobile Device Service per article "http://support.apple.com/kb/HT1747").
Prior to Jim's posting, I had also read other articles in various "Apple Discussions" (forums) that suggested this recognition problem could be resolved by uninstalling/re-installing iTunes 8.0.2. Some implied that you could just re-install iTunes 8.0.2 right over the currently installed one without bothering to uninstall it.
Based on those postings, I "gambled" last night and simply downloaded and re-installed iTunes 8.0.2 (without uninstalling it first). I noticed during the installation that the Apple Mobile Device agent was also re-installed. Well, my gamble paid off! After the installation (and a reboot?), iTunes onces again RECOGNIZED my iPod Touch. -
ITunes is not recognizing my iPod Touch After iTunes froze during a sync!
Okay... i was syncing my second gen iPod Touch (16gb) with iTunes and everything was going normally, until iTunes froze on my windows PC!!!
Then, i had to use ctrlaltdel (task manager) to end task for iTunes. When i restarted iTunes to try and sync my iPod Touch, it asked me if i wanted to enable syncing. I clicked yes, and then it said sync services could not find information on this device.
I had NEVER tried to jailbreak my iPod Touch, i just installed 3.0 yesterday, and sync was working perfectly. I didnt have any problems.
Please help me. How do i fix this? i looked on apple.com and they said to reinstate the Apple Mobile Device Service, which i DID. i followed their instructions to the letter, but nothing has worked. Im really scared! i payed $300 for this iPod and while everything works, it wont let me sync to iTunes!!!OK, no need to panic. Most everything is fixable.
First off, reset your touch. Hold the Sleep/Wake and Home buttons down together until you see the Apple logo. Let go and let it restart.
Reboot your PC. When it is done, check to see if Apple Mobile Device Services are running. If they are, plug in your iPod. What happens?
Does anything pop up like a camera notification, or your PC reports it can't recognize this device?
If you get the camera notification, you will have to disable that before itunes will see your iPod. Search Support for an answer to that.
If you are still having problems, completely remove all Apple software from your computer (iTunes, Apple Mobile Device Services, QuickTime) and download and re-install iTunes. -
Itunes not recognizing my ipod after restoring it
My ipod decided to go crazy on me, so I followed the 5 r's. After restoring the ipod it is no longer being recognized. I have restarted my computer, downloaded the latest software, used different usb ports but to no avail.
There is no icon in devices that pops up. When i run a diagnostic is states that an ipod is connected.
Any helps?Hi Jim,
Thank you for your reply to my posting about iTunes not recognizing my iPod Touch after upgrading to Leopard.
iPods & Finder. Some other postings incorrectly lead me to believe that the iPod would show up in the "Finder". Thanks for setting me straight on this.
iTunes Not Recognizing iPod Touch. Prior to your posting, I had already read the article you referenced (to remove and reinstall the Apple Mobile Device Service per article "http://support.apple.com/kb/HT1747").
Prior to your posting, I had also read other articles in various "Apple Discussions" (forums) that suggested this recognition problem could be resolved by uninstalling/re-installing iTunes 8.0.2. Some implied that you could just re-install iTunes 8.0.2 right over the currently installed one without bothering to uninstall it.
Based on those postings, I "gambled" last night and simply downloaded and re-installed iTunes 8.0.2 (without uninstalling it first). I noticed during the installation that the Apple Mobile Device agent you referenced was also re-installed. Well, my gamble paid off! After the installation (and a reboot?), iTunes onces again RECOGNIZED my iPod Touch. -
My computer is not recognizing my ipod touch at all ?
my computer is not recognizing my ipod touch at all, it just beeps, then nothing ??
Try:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
or
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
my music is not on my ipod touch anymore but one of my other software called copytrans has my music backup so i got all of my music and videos back but they will not play in copytrans itunes or just my ipod touch itself please please help there???????????
there has to be a completley FREE software out on the whole internet downloads to fix my ipod touch musics completely free no money involved
please help me to fix this i jave all of my 6 thousand plus music with some videos back onto my ipod touch this happened to me this year well a week ago or two last year and also the years before to with or without any backups but i have my other software for that saved all of my stuff thank gosh but now nothings playing so i love itunes its the best but when it doesn't play or find my lots of songs makes me mad sometimes but anyways thanks for any or all the help you can to fix this problem
THANKS AGAIN:-):-)my music is not on my ipod touch anymore but one of my other software called copytrans has my music backup so i got all of my music and videos back but they will not play in copytrans itunes or just my ipod touch itself please please help there???????????
there has to be a completley FREE software out on the whole internet downloads to fix my ipod touch musics completely free no money involved
please help me to fix this i jave all of my 6 thousand plus music with some videos back onto my ipod touch this happened to me this year well a week ago or two last year and also the years before to with or without any backups but i have my other software for that saved all of my stuff thank gosh but now nothings playing so i love itunes its the best but when it doesn't play or find my lots of songs makes me mad sometimes but anyways thanks for any or all the help you can to fix this problem
THANKS AGAIN:-):-) -
When I plug in my ipod to my laptop instead of my desktop, nothing pops up to sync it. Has anone had any problems with itunes not recognizing an ipod?
Hi sarahdavis0_o,
Welcome to the Apple Support Communities!
If neither your iPod or iPhone are being recognized by iTunes when connected, I would recommend the steps in the following article.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Have a great day,
Joe -
My computer is not recognizing my IPod Touch, therefore I can not sync.
My computer is not recognizing my Ipod touch. I have used all the help tips and tried different usb ports with no change. The only other thing I can think of is that since I lost my cable for the Ipod, I am using the cable for my Iphone. Would this cause the problem? The cables seem to be the exact same, but perhaps I am mistaken.
Computer is Windows?
http://support.apple.com/kb/TS1369
iPod troubleshoot
http://support.apple.com/kb/TS1382 -
I accidentally dropped by old ipod in the garage and drove over it. So I bought an ipod nano 7th gen. to replace it. Can I transfer the itunes from my old ipod to my new one? I only have about 30.
AAll of your iTunes purchases can be re-downloaded again. Log into iTunes Store, select the Purchases tab for Apps, Music, etc.
if you've been syncing your old iPod with iTunes, you can restore everything to your new iPod from the old backup. -
Mested usb port-oky windows 7 laptop with current itunes working will not reognize my ipod as a new device/hardware. I have tested usb port-ok; rebooted with and without ipod plugged - no luck. Ideas?
Not uncommon. Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
ITunes Not Recognizing/Reading iPod
Hello!
I've recently had trouble with iTunes not recognizing/reading my iPod. I've plugged it in, but iTunes fails to recognize that it's been plugged in. It does charge, but that's it. I've been trying to sync my iPod, but I'm now unable to. This problem only began a few weeks ago, rather suddenly, and has not yet worked since then. I'm hoping I don't have reinstall iTunes, as I've purchased some new songs and those are what I'm trying to copy over, and I don't wish to lose those.
I'm currently running Windows Vista, and I'm not sure which versions of iTunes I'm using. I know I was using 7 at some point, but I don't remember if I've updated beyond that. I'm also using a 2nd Generation iPod Nano.
Any suggestions as to why this is happening and/or what I can do to fix it will be eagerly waited for!
Thank you.Unfortunately, there is no one ‘Silver Bullet’ answer for this issue. Many things can contribute to the problem. Here are various ‘generic’ solutions that you can try in an effort to correct your problem. One should work. These are listed in simplest to more involved order (usually). Read through them all, and see if one specifically matches your observed issue(s).
First, make sure that the iPod is fully charged.
Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. However, it may take several attempts.
Try closing and re-starting iTunes. There have been cases where iTunes refuses to see an iPod, but after re-starting, it works again.
Also try re-booting the entire computer. Especially if the PC has been operating for a long time &/or many programs have been opened and closed, repeatedly.
Other USB connected peripherals may be the cause as well. Try removing all connected USB items and attaching the iPod. If you have a USB keyboard, it may be worth a try using the adapter to convert it to non-USB. If the iPod connects, continue plugging things back in until you have the problem return. You may have then isolated the issue. Sometimes it could be a printer, camera, Flash Card reader, or other attached device causing a conflict.
Your iPod may be conflicting with other USB peripherals or network drives. If your iPod shows up in Explorer under 'my computer' try changing the drive letter:
-- Click on Start=>Control Panel=>Admin Tools=>Computer Management=>Disk Management
-- Right-Click on the iPod and select “change drive letter”
-- Choose something further along in the alphabet that is unused (Usually, “M”, “N”, “O” or something similar)
-- Safely eject the iPod
-- Reboot the PC
-- Open iTunes &/or Connect the iPod
If you do find that your Device Manager is blank, you should probably check up on this issue first: No Items Appear in the Device Manager List When You Open It
If that doesn't work, Put Your iPod into Disk Mode then plug it in and you should be able to Restore the iPod
Your PC may have difficulty with the USB2 protocol and the iPod. See this Article for a possible solution: iPod not Recognized Correctly
Also try these hints (and the other suggestions above) from any other USB port you may have on the PC. Sometimes switching USB ports can make all the difference.
Try using another PC if you have access to one. Even a Mac may help. Try Restoring it on the other computer and moving it back to yours.
Also See:
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes
“Strange iPod Behavior within Windows” -
Windows and itune not recognizing my ipod shuffle
i got ipod shuffle 2 weeks before .it was working for 2 days. after that i got no response frm other day.now my windows and itune is not showing my ipod and when i connect it to my system orange light blink for three times and then stops.
please do help me...I've downloaded itunes, tried researching and
troubleshooting til I'm blue! I plug in the ipod and
the only thing my device manager shows is USB mass
storage device. By the way, my ipod did NOT come with
an installation disc. And yes it's fully charged. The
orange lights up while charging and when I plug in
the ear pods the blue light stays lit.
IF the GREEN LED stays lit continuously, SOMETHING is seriously wrong with the Shuffle! READ the following
article, "Understanding iPod shuffles status lights", especially the part on " Using iPod shuffle to play music"
http://docs.info.apple.com/article.html?artnum=300553
iTunes is not recognizing the ipod either (as my
friend said it should)
I even installed itunes on a friends' computer and
had the same problem. I just got this for my son for
Christmas and needless to say he's a bit
disappointed.
Did I buy a lemon?
Perhaps...but they're Not ALL lemons by any means.
Please help!!! -
iTunes is recoznizing my iPod as a new iPod and only gives me the options of set up as new iPod or to restore from a backup. I put my old backup on it and everytime I plug it in it still recognizes it as a new iPod. I've tried restoring it several times and it doesn't help anything and I've also uninstalled iTunes and reinstalled it but it didn't help. Please I really need some help I can't download any music with it doing this.
There maybe better ways to do this, but this worked for me when things stopped working a couple of updates back.
Try this; Make sure your stuff is backed up on your computer first. plug the iPod to your computer and do the restore to factory setting. Then set up as if it's a brand new out of the box iPod. (DON"T use your backup copy) Go through all the steps of first time set up. Once complete, add back all your stuff, music, apps, pictures, etc. from your computer. I know it's a pain, but it worked for me.
By the way; the reason I'm doing this total restore is the RED square in the RED circle. All my music downloaded from CDs became unreadable / unplayable today, (worked fine yesterday-- today crap!!) and none of the fixes listed in this forum would work for me. So I started over, after the restore, the RED circles are gone and my music is playing.
Hope it works, Good Luck! -
Itunest not recognizing my ipod touch
how can i downgrade my ipod my itunes is not recognizing my ipod touch
Computer is Windows?
http://support.apple.com/kb/TS1369
iPod troubleshoot
http://support.apple.com/kb/TS1382 -
ITunes in Windows XP 64 bit not recognizing my iPod Touch
I recently switched to XP 64 bit and after much much messing around I finally got itunes installed and running (how is a whole nother thread's worth that I'll see about answering later). But now it won't recognize my iPod Touch. Any suggestions on how to make this happen?
I did a restore. Not from backup, though, as I had not done a backup prior to the restore. However, in the process of the restore, it asked if I wanted to back up and I said yes.
The restore concluded, and then it asked if I wanted to put the backed-up stuff back on the iPod, and I said yes.
Then I did the sync. It seemed to be working. It went through 3 steps and stayed on step 3 for a while. Then it ended, and there was nothing on the iPod. The "Music" button opens a screen that says "no content."
Then I did a sync test from Help->Diagnostics. This is what was displayed on the command window:
Performing Sync Diagnostics for iTunes
reporting PE file versions
reporting time zones
Enabling Sync Logging
Starting Sync
2013-03-13 02:59:11.896 syncli.exe[3188:e6c] setting one shot sync group for client con.apple.MobileSync.6f93c87e3101b680446936d817872280c801eb54
2013-03-13 02:59:11.956 syncli.exe[3188:e6c] no registered client con.apple.MobileSync.6f93c87e3101b680446936d817872280c801eb54
Waiting for Sync to finish
...Disabling Sync Logging
The test ended "successfully" (with a green light, etc).
Don't you think that "no registered client con.apple.MobileSync.blahblahblah..." is significant? Seems like it was unable to do the sync because some program or process or whatever was missing.
So, still not synching. Is there anything else I can try? Thanks...
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