ITunes not recognizing the backup files?

My backup data shows up Application Data\Apple Computer\MobileSync\Backup
as a 5GB folders. And I'm pretty sure this is the one before I restored my ipad. However, it doesn't show up when i select "restore from back" at the iTunes windows. Only others back-up showed up. Even when I go to, edit>preferences>devices. It doesn't recognize the folders I want, only few otehrs irrelevant back up.
Thank you for the help in advance, I really need those data I saved in my ipad.

Tabitha C,
iTunes uses an online database to recognize the names of songs you insert into the optical drive to import from in the case of Audio CDs.
In the case of content that is from other sources iTunes will attempt to read the information imbedded within the file (ID3 tags they are sometimes referred to with MP3 files).
You can edit and add information to those sections once the songs are within iTunes.
This page has more information:
http://www.apple.com/support/ipod101/tunes/2/
Scroll down to the Add Song Information, Lyrics, and Artwork to My Tunes section.
Thank you,
Nathan C.

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