Itunes not recognizing usb cord

i have been trying to sync my ipad but itunes will not recognize it is connected to the usb chord. the usb is actually charging my ipad but it will not connect to itunes. I have used 4 apple usb chords and the same thing keeps happening.

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
 Cheers, Tom

Similar Messages

  • HT1349 When I turn on the ipad all I see is iTunes icon and usb cord.  Can not use the I pad. What do I do?I

    When I turn on my iPad the screen is the iTunes icon and usb cord.  I can not go anywhere.  Stuck on that page?  What do I do?
    i

    You are in Recovery Mode. Follow the instructions below to recover your iPad.
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
    3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
    5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.

  • TS1702 iPad is not responding. It ONLY shows an iTunes icon and a USB cable in the middle of an all black screen. Have tried to reset it (not responsive), link to iTunes (not recognized), etc.

    iPad is not responding. It ONLY shows an iTunes icon and a USB cable in the middle of an all black screen. I have tried to reset it manually and via iTunes (not responsive), linked it to iTunes (not recognized), etc. Nothing works. This happened after an iTunes updated, after I was asked to "restore" my iPad to factory settings.

    Thanks, King_Penguin. Yes, I tryied putting the iPad into recovery mode. It freezes in the black screen with the iTunes and USB cable. When I followed the instructions and then started iTunes, I received the following message: "A required iTunes component is not installed. Please repair or reinstall iTunes (-424040)".
    I have unistalled iTunes three times already and donloaded and installed three new versions. No luck.
    Thanks a billion once again!

  • ITunes not recognizing original IPod touch after new one installed

    I tried to set up new IPod touch but itunes wouldn't recognize it. Downloaded latest version of itunes. Was able to set up new IPod touch but now old touch not being recognized by itunes. Went through the troubleshooting guide with no positive results. Old (unreconized) touch is fully charged. Restarted computer. Restarted itunes. Changes usb ports. Nothing working. Any ideas?

    Hi Jim,
    Thank you for your reply to my posting about iTunes not recognizing my iPod Touch after upgrading to Leopard.
    iPods & Finder. Some other postings incorrectly lead me to believe that the iPod would show up in the "Finder". Thanks for setting me straight on this.
    iTunes Not Recognizing iPod Touch. Prior to your posting, I had already read the article you referenced (to remove and reinstall the Apple Mobile Device Service per article "http://support.apple.com/kb/HT1747").
    Prior to your posting, I had also read other articles in various "Apple Discussions" (forums) that suggested this recognition problem could be resolved by uninstalling/re-installing iTunes 8.0.2. Some implied that you could just re-install iTunes 8.0.2 right over the currently installed one without bothering to uninstall it.
    Based on those postings, I "gambled" last night and simply downloaded and re-installed iTunes 8.0.2 (without uninstalling it first). I noticed during the installation that the Apple Mobile Device agent you referenced was also re-installed. Well, my gamble paid off! After the installation (and a reboot?), iTunes onces again RECOGNIZED my iPod Touch.

  • ITunes not recognizing iPhone 5 iO7 on Windows 7

    I have exhausted myself dealing with this problem. My iTunes will not recognize my iPhone 5. I am running Windows 7 64 bit and my computer recognizes the phone when i plug it in, however, my iTunes does not so I am not able to sync any music. I have tried practically everything I have found on the internet to fix this problem and even the people at the Apple store could not help me with my problem. I have uninstalled and installed all Apple related programs, I have insured that the Apple Mobile Device USB Driver is working correctly but nothing seems to fix the problem. I just don't know what to do anymore because nothing seems to work. I have followed the suggestions contained in the following discussions but nothing seems to work. Thank you for your help.
    Referenced discussions:
    https://discussions.apple.com/thread/3121604?start=0&tstart=0
    http://support.apple.com/kb/ts1538

    golds04
    Re: iTunes not recognizing iPhone 5 
    Feb 16, 2014 7:45 AM (in response to oryyx)
    Had this problem this morning.
    Once in the past had to erase my iphone and reload it.That was unpleasant.
    This morning had the problem,too.
    Plugged in my iphone directly into the Imac (not hub) then clicked shut down on the imac.
    Pressed the button in the back while the iphone was still plugged in-and when rebooted iphone was visable in itunes.
    Hope this helps.
    Thanks so much for your suggestion. I'm using a MacBook Air and I just tried this with my laptop - shutting down the computer all the say (not restarting it) and then booting it back up with the phone plugged in. It didn't work but it was worth a shot! Thank you!
    Jen912 wrote:
    I had this exact same problem and just figured out how to fix it. I had to reload the driver on the iphone5 in order for itunes to recognize the device. Follow the steps here to see if you might need to do the same thing. Once I reinstalled the driver, everything works fine and I'm now able to sync with itunes again.
    http://support.apple.com/kb/TS1538
    Thanks for the suggestion, I have seen a TON of posts like mine where this is the solution. Unfortunately, I am on a Mac not Windows so the driver isn't the problem.

  • My phone is frozen with the itunes symbol and usb cord. Tried to update and cannot, any suggestions

    My phone is frozen with Itunes and a USB cord icons, I tried to shut it off and update and cannot..... any suggestions?

    First of all, your post says you have an iPhone 3G running iOS 6.0.1.  That is not possible, as the iPhone 3G cannot run any iOS past 4.2.1.
    So, if you simply made a mistake with that information, we can proceed.  If not, your iPhone was hacked or jailbroken, and likely cannot be saved.
    Try recovery mode as described below.  You may have to try to put the iPhone into recovery mode more than once.
    http://support.apple.com/kb/HT1808

  • Itunes not recognizing my ipod after restoring it

    My ipod decided to go crazy on me, so I followed the 5 r's. After restoring the ipod it is no longer being recognized. I have restarted my computer, downloaded the latest software, used different usb ports but to no avail.
    There is no icon in devices that pops up. When i run a diagnostic is states that an ipod is connected.
    Any helps?

    Hi Jim,
    Thank you for your reply to my posting about iTunes not recognizing my iPod Touch after upgrading to Leopard.
    iPods & Finder. Some other postings incorrectly lead me to believe that the iPod would show up in the "Finder". Thanks for setting me straight on this.
    iTunes Not Recognizing iPod Touch. Prior to your posting, I had already read the article you referenced (to remove and reinstall the Apple Mobile Device Service per article "http://support.apple.com/kb/HT1747").
    Prior to your posting, I had also read other articles in various "Apple Discussions" (forums) that suggested this recognition problem could be resolved by uninstalling/re-installing iTunes 8.0.2. Some implied that you could just re-install iTunes 8.0.2 right over the currently installed one without bothering to uninstall it.
    Based on those postings, I "gambled" last night and simply downloaded and re-installed iTunes 8.0.2 (without uninstalling it first). I noticed during the installation that the Apple Mobile Device agent you referenced was also re-installed. Well, my gamble paid off! After the installation (and a reboot?), iTunes onces again RECOGNIZED my iPod Touch.

  • ITunes Not Recognizing/Reading iPod

    Hello!
    I've recently had trouble with iTunes not recognizing/reading my iPod. I've plugged it in, but iTunes fails to recognize that it's been plugged in. It does charge, but that's it. I've been trying to sync my iPod, but I'm now unable to. This problem only began a few weeks ago, rather suddenly, and has not yet worked since then. I'm hoping I don't have reinstall iTunes, as I've purchased some new songs and those are what I'm trying to copy over, and I don't wish to lose those.
    I'm currently running Windows Vista, and I'm not sure which versions of iTunes I'm using. I know I was using 7 at some point, but I don't remember if I've updated beyond that. I'm also using a 2nd Generation iPod Nano.
    Any suggestions as to why this is happening and/or what I can do to fix it will be eagerly waited for!
    Thank you.

    Unfortunately, there is no one ‘Silver Bullet’ answer for this issue. Many things can contribute to the problem. Here are various ‘generic’ solutions that you can try in an effort to correct your problem. One should work. These are listed in simplest to more involved order (usually). Read through them all, and see if one specifically matches your observed issue(s).
    First, make sure that the iPod is fully charged.
    Try Resetting Your iPod while it's connected to the computer.
    Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
    This will often get it recognized. However, it may take several attempts.
    Try closing and re-starting iTunes. There have been cases where iTunes refuses to see an iPod, but after re-starting, it works again.
    Also try re-booting the entire computer. Especially if the PC has been operating for a long time &/or many programs have been opened and closed, repeatedly.
    Other USB connected peripherals may be the cause as well. Try removing all connected USB items and attaching the iPod. If you have a USB keyboard, it may be worth a try using the adapter to convert it to non-USB. If the iPod connects, continue plugging things back in until you have the problem return. You may have then isolated the issue. Sometimes it could be a printer, camera, Flash Card reader, or other attached device causing a conflict.
    Your iPod may be conflicting with other USB peripherals or network drives. If your iPod shows up in Explorer under 'my computer' try changing the drive letter:
    -- Click on Start=>Control Panel=>Admin Tools=>Computer Management=>Disk Management
    -- Right-Click on the iPod and select “change drive letter”
    -- Choose something further along in the alphabet that is unused (Usually, “M”, “N”, “O” or something similar)
    -- Safely eject the iPod
    -- Reboot the PC
    -- Open iTunes &/or Connect the iPod
    If you do find that your Device Manager is blank, you should probably check up on this issue first: No Items Appear in the Device Manager List When You Open It
    If that doesn't work, Put Your iPod into Disk Mode then plug it in and you should be able to Restore the iPod
    Your PC may have difficulty with the USB2 protocol and the iPod. See this Article for a possible solution: iPod not Recognized Correctly
    Also try these hints (and the other suggestions above) from any other USB port you may have on the PC. Sometimes switching USB ports can make all the difference.
    Try using another PC if you have access to one. Even a Mac may help. Try Restoring it on the other computer and moving it back to yours.
    Also See:
    Your Windows PC doesn't recognize iPod
    iPod does not appear in iTunes or on the desktop
    iPod appears in Windows Explorer but does not appear in iTunes
    “Strange iPod Behavior within Windows”

  • Itunes not recognizing 1st gen nano?

    itunes not recognizing 1st gen nano?

    1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
    2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
    3. Check the USB cable
    4. Verify that Apple Mobile Device Support is installed
    5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
    6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job.
    7. Check for third-party software conflicts.
    <Link Edited By Host>

  • Itunes not recognizing itouch. still

    itunes not recognizing itouch.  I have done everything down to removing and reistalling itunes.  I brought it to the apple store where their itunes recognizd my itouch?????
    I have checked the cord connections, I am at a loss.
    I tunes is updated, and the same cord recognizes my ipads

    iPod not recognized in 'My Computer' and in iTunes for Windows

  • My screen has frozen with a picture of itunes and a usb cord cannot shut it down or anything

    my screen on my ipad 2 is frozen with itunes and a usb cord picture on it. cannot shut it down or anything

    You are in Recovery Mode. Follow the instructions below to recover your iPad.
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
    3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
    5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.

  • There's a logo that pops up on my ipod touch screen with the logo Itunes and the USB cord but is unable to connecct with iTunes...what should i do?

    There's a logo that pops up on my ipod touch screen with the logo Itunes and the USB cord but is unable to connecct with iTunes...what should i do?

    Resolve communication issues
    Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
    Common errors: 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software", or say the "device isn't eligible for the requested build".

  • ITunes Not Recognizing my iPod Touch after Upgrading from Tiger to Leopard

    After upgrading from Tiger (10.4.x) to Leopard (10.5.0=>10.5.6), my iPod Touch is no longer recognized by iTunes 8.0.2. The iPod Touch no longer appears in iTunes' "source list" (left side pane in iTunes' GUI).
    Immediately prior to that upgrade, my iPod Touch was working great with Tiger (10.4.x). iTunes 8.0.2 recognized it (listed it in sources) and always synchronized with it successfully.''
    My iPod Touch is also not shown in the Finder. However, it does show up as recognized in iPhoto.
    Any ideas on how to get the iPod recognized again in iTunes under Leopard?

    Thanks to a posting by Jim in a different Apple Discussions (forum), my problem is now resolved. Read on for the details.
    iPods & Finder. Some other postings incorrectly lead me to believe that the iPod would show up in the "Finder". Jim's posting set me straight on this.
    iTunes Not Recognizing iPod Touch. Prior to Jim's posting, I had already read the article that Jim referenced (to remove and reinstall the Apple Mobile Device Service per article "http://support.apple.com/kb/HT1747").
    Prior to Jim's posting, I had also read other articles in various "Apple Discussions" (forums) that suggested this recognition problem could be resolved by uninstalling/re-installing iTunes 8.0.2. Some implied that you could just re-install iTunes 8.0.2 right over the currently installed one without bothering to uninstall it.
    Based on those postings, I "gambled" last night and simply downloaded and re-installed iTunes 8.0.2 (without uninstalling it first). I noticed during the installation that the Apple Mobile Device agent was also re-installed. Well, my gamble paid off! After the installation (and a reboot?), iTunes onces again RECOGNIZED my iPod Touch.

  • When I plug in my ipod to my laptop instead of my desktop, nothing pops up to sync my ipod. Has anyone had a problem with itunes not recognizing an ipod?

    When I plug in my ipod to my laptop instead of my desktop, nothing pops up to sync it. Has anone had any problems with itunes not recognizing an ipod?

    Hi sarahdavis0_o,
    Welcome to the Apple Support Communities!
    If neither your iPod or iPhone are being recognized by iTunes when connected, I would recommend the steps in the following article.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Have a great day,
    Joe

  • Just installed 7.02 and only get itunes icon and usb cord. If I connect to itunes as requested, will I lose all my photos ?  7 installed just fine, why the problem with 7.02 ?

    Just installed 7.02 and only get itunes icon and usb cord.  Why should I have to connect to itunes ?  If I do, will I lose all of my photos ?  Shouldn't I get free service for their software problem ?

    You don't have to update to 7.02 if you don't want to, though this update does fix a few glitches in 7.0.
    Before updating, you should always back up your data - it's standard practice. I've never lost pictures in an iTunes update.
    Perhaps you could elaborate on the comment, "Just installed 7.02 and only got itunes icon and usb cord." What problem are you having, exactly.
    Your next question confuses me. "Shouldn't I get free service for their software problem ?." What free service were you looking for? You can always go to your local Apple store for help, or ask questions here for free.

Maybe you are looking for

  • External Display Blacks Out

    I have MacBook Pro 13" (early 2011) hooked up to an external display. With Snow Leopard this setu worked fine. But after upgrading to Lion the external screen constantly blacks out. I've seen some suggestions saying that it might be the adapter but,

  • Copying files from Macbook to PC help (network)

    I just got a 13" Macbook the other day and I'm learning how to use it. I've been playing around with the Photo Booth program where you can take snapshots or videos with the built-in camera. Specifically, I have created a movie with Photo Booth and wa

  • My brother entered the password wrong so many times it disabled it. how can i undo that

    my little brother entered the password wrong so many times it was disabled how can i correct this?

  • Can I "Un-Trash" an iMovie Project?

    I had an iMovie HD project (around 47 GB) that I inadvertently dragged to the Trash. Before I realized what I had done, I emptied the Trash. Gone. However, I realized my mistake immediately and shut down my PowerBook G4. I have booted up the PowerBoo

  • Exception in thread "main" bea.jolt.ServiceException: Service is not availa

    Hi All, I'm new to Tuxedo. I've installed tuxedo. I've deployed simpapp given as sample. It's c clients and server are working fine. Now I'm trying to use Java client for the same server. In my office I need to work with Tuxedo9.1 and JOLT. When I'm