ITunes not recognizing your nano?  Here's a possible solution!

I spent 6 hours trying to get itunes to recognize my nano the first time and none of the "troubleshooting" tips worked. I was getting the message "the software to connect with your ipod is not installed properly" when I'd try to connect my nano. Windows was recognizing it, but iTunes wasn't. Here's how I solved the problem.
1. click on the start button in the lower left corner.
2. select Settings and click Control Panel
3. select Administrative Tools (you may need to switch to "Classic Look", located on the left hand side if you're using XP before you can see the Administrative Tools folder)
4. select Services
5. scroll down the list of services on the right hand side of the Services window and look for iPodService
6. look across the iPodService for the Startup Type column (it should will say either Automatic, Manual, or Disabled)
7. double-click on whatever it has listed for iPodService under Startup Type (it will probably have Manual, or Disabled)
8. a pop-up window will appear, under the General tab in the middle of the window will be a drop-down window, select Automatic
9. click Apply
You should be good, to go from here. It worked for me. I recommend re-starting your computer, but it might not be necessary. After I switched iPodService to Automatic I haven't had a lick of trouble connecting my Nano.
I hope this helps.
HP Pavilion 8756c (I think)   Windows XP Pro  

I spent 6 hours trying to get itunes to recognize my
nano the first time and none of the "troubleshooting"
tips worked. I was getting the message "the software
to connect with your ipod is not installed properly"
when I'd try to connect my nano. Windows was
recognizing it, but iTunes wasn't. Here's how I
solved the problem.
1. click on the start button in the lower left
corner.
2. select Settings and click Control Panel
3. select Administrative Tools (you may need to
switch to "Classic Look", located on the left hand
side if you're using XP before you can see the
Administrative Tools folder)
4. select Services
5. scroll down the list of services on the right hand
side of the Services window and look for iPodService
6. look across the iPodService for the Startup Type
column (it should will say either Automatic, Manual,
or Disabled)
7. double-click on whatever it has listed for
iPodService under Startup Type (it will probably have
Manual, or Disabled)
8. a pop-up window will appear, under the General tab
in the middle of the window will be a drop-down
window, select Automatic
9. click Apply
You should be good, to go from here. It worked for
me. I recommend re-starting your computer, but it
might not be necessary. After I switched iPodService
to Automatic I haven't had a lick of trouble
connecting my Nano.
I hope this helps.
HP Pavilion 8756c (I
think)   Windows XP Pro  
I have windows XP and I don't have settings only control panel, but its different. It's for changing the color of your desktop background and all that. Do you know any other way to get to it?

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    HI there,
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    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    If your issues persist, then follow the steps in this article,
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Hope that helps.
    Griff W.

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    What can I do to get Itunes to simply recognize my Ipod?  I am beyond frustrated.

    iOS: Device not recognized in iTunes for Windows - http://support.apple.com/kb/TS1538

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    thanks, adza!
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  • Solution!!! (for iTunes not recognizing Nano)

    I've written this as a reply to the thread below as well - but as it seems more than just our friend below has this problem I've also posted this as a separate post
    Hi everybody,
    I have - like many of you, suffered through this frustrating process of Windows recognizing the Nano and yet iTunes not recognizing it, and after some research I think I may have found a solution (perhaps not THE solution).
    Just so you are aware, I just want to warn you that I'm not some computer science expert or anything, and this is a pretty old article (written May 2006, http://pluralsight.com/blogs/keith/archive/2006/05/26/25476.aspx), BUT I think this works on iTunes 7.0 because it is now detecting my nano. Basically I think what the problem is that the Nano is supposed to be formatted as FAT32 to work with iTunes but for many of us outdated Nano users the Nano is still formatted as FAT.
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    So in simple instruction form,
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    - If like you say, your XP recognizes your iPod (but iTunes doesn't), then your iPod should be listed under that window along with your C drive (and maybe others). Under File System, it might say FAT.
    - If it does, RIGHT CLICK your iPOD and choose Format
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    Btw I also restored the nano (to factory settings).
    I hope this helps...was glad to find there were other people suffering through the same thing. Misery loves company! Please let me know if it worked for you and if you have questions

    I too am a victim of upgrading to iTunes 7.0 I reformatted my nano per instructions, even though it already was FAT32. I reset the nano as well, still no joy. What's interesting is that if I restart the computer with the nano plugged in, it recognizes it and tells me that I need to update to 1.2. As soon as I do this, however, it says that it's updating, but the ipod goes from 'do not disconnect' to the normal menu. iTunes says it’s updating, but it never does. I need to kill the process through task manager to get it to quit.
    Additionally, if I choose not to update, the nano shows up in iTunes just fine and I can move songs to the nano. (I have it set to manually update the nano as I have more songs in my library than the nano can hold.)
    However, as soon as I ‘eject’ the nano, reconnecting it does not show the nano, whether I stay in iTunes or close iTunes and then unplug and plug in the nano. The nano shows ‘do not disconnect’, and windows sees the nano, but still no joy in iTunes.
    FYI, I have also uninstalled and reinstalled the software and tried all the directions at:
    http://docs.info.apple.com/article.html?artnum=93716
    Which I was directed to when doing the diagnostics on the iPod through iTunes.
    This is a total crock. Some upgrade.

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    itunes not recognizing 1st gen nano?

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    <Link Edited By Host>

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    iPod does not appear in iTunes or on the desktop
    iPod appears in Windows Explorer but does not appear in iTunes
    “Strange iPod Behavior within Windows”

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    golds04
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    Feb 16, 2014 7:45 AM (in response to oryyx)
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