Itunes not seeing ipod shuffle

I have an older ipod shuffle . Its the 4 generation i think the small blue shuffle . It is fully charged and plays all the music on the shuffle . When I mount the shuffle and plug it into my imac desk computer running snow leopard 10.6.8 it is not recognized in itunes . i tunes is version 11.4
It blinks orange but never appears in the side bar . What can i do or is there nothing i can do .
Thanks for any help or suggestion

Hi dockyard,
Welcome to the Apple Support Communities!
If your iPod is no longer recognized in iTunes, please use the following article as a reference for troubleshooting and resolving this situation.
iPod not appearing in iTunes - Apple Support
Cheers,
Joe

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HT2292 I am using win vista and have installed itunes for my ipod shuffle four years back. now I have purchased iphone 4, and trying to reinstall itunes after uninstalling my earlier itunes i always get a message that error in installation. kindly help

I am using win vista and have installed itunes for my ipod shuffle four years back. now I have purchased iphone 4, and trying to reinstall itunes after uninstalling my earlier itunes i always get a message that error in installation. kindly help

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Congratulations on your new iPod shuffle! I would be concerned too if my iPod shuffle was not appearing in iTunes. I found an article with steps you can take to resolve this issue:
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http://support.apple.com/kb/ts3716
Thank you for using Apple Support Communities.
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