Itunes not seeing music and media on my iphone after transfer from XP to new Windows7  PC

Can someone please help me out here?  I don't know if I missed a step or need to do something else... I will be as detailed as I can without being too long-winded.  I have an old netbook running XP and got a new laptop and want to move over all my media and sync and use the new laptop.  I spent a lot of time reading about how to do this and here are the steps I took:
1) Did a final backup/sync on old PC.
2) Enabled home sharing on old PC.
3) Installed itunes on new PC and hooked up iphone to authorize phone.
4) Enabled home sharing on new PC and moved over all media (took FOREVER to complete this).
5) Transferred purchases from iphone onto new PC.
6) Exported playlists from old PC and then imported them to new PC
7) Did a backup of phone on new PC and then tried to set up itunes to sync as it did on my old phone.
8) Click sync and after checking for files to sync... Itunes says there is not enough space on my iphone to complete.
In Itunes on the new PC, I can see my iphone and my library matches when I click on the Itunes music library from the old PC.  However, when I click on music under my iphone, it only sees a single album that I recently purchased and also doesn't recognize any other media (movies, tv shows, tones) except for podcasts.
What is strange is that when I click on my iphone in Itunes... the status bar matches exactly what is on the phone in terms of audio, movies, etc with 6.2Gb of free space.  To further troubleshoot, I tried to copy over the itunes music library (xml file) from the old PC to the new PC with the same results.  I also did a shift start of itunes to choose the itunes library, still same result (didn't expect that to change).  I also uninstalled Itunes and reinstalled with the same results. 
The music library paths are different on my old PC and my new PC not only because of path differences from XP to Windows7, but also because when I moved over the media from my old PC to new PC using home sharing... Itunes put media under the Itunes folder where I had it under a different folder on my old PC. 
I'm afraid of doing a restore on the new PC since I have a feeling the backup might not work.  I could always go back and do a restore again on the old PC if it doesn't, but that means I would be back to the point I am currently at after waiting multiple hours of doing backup and restores. 
What am I missing here?  Any suggestions are greatly appreciated!

so i went ahead and did a restore from the new PC and then a restore from backup.  looks like that fixed everything... a few playlists were messed up and so far as i can tell, maybe just a few minor issues.

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