ITunes not seeing Windows Address Book or Outlook 2003

When I try to sync my iPhone, it syncs the music, videos, etc, but under the Info tab in iTunes it doesn't show me any options to sync my contacts with, nor bookmarks, nor calendar, etc. I have Outlook 2003 with all the proper iTunes add-ins activated as well as Windows Address Book, but iTunes simply doesn't seem to see that I have these programs installed on my computer and that I can sync my iPhone with them! Anyone else has similar problems?

Yep,
the first time I got sync probs, I also researched with the root cause is syncing. I tried just everything. It turned out, that address book is just not handling the contacts with all their data entries very well. .MAC, the iPod and the address book itself have all different capabilities to work with the extremly flexible way the contacts are saved. It basicly just works good if you have typed every contact manually into the address book or if they where imported with a very basic set of parameters (e.g. just name and address). Once they are imported from a different software and every contact has a full set of data, Apples address book is overstrained immediatly. And nothing improved thru years. I am starving for a third party application which integrates as good as Apple address book and is working as it is promising to.
When I just started with Mac, the address book probs almost made me resell my first MAC and get back to Linux or whatever.

Similar Messages

Help! iTunes not working with Address Book

I have the latest iTunes and the newest version of Adressbook.
When I go to Sync my iPhone 4. The Address Book Groups that appear in iTunes (under the INFO section) are not the same as the groups in my Address Book program.
I tried deleting all the contacts off my iPhone and then re-starting the computer and then restoring them, but iTunes will not pull the new Groups into the program. iTunes just continues to display the old Groups that no longer exist in Address Book (because I have deleted them) nor will it show the new Groups I've created.
Is there a way to reset this area? Or wipe out the preferences. I don't want to lose by iPhone backups.
Thanks.

Apple Store said the only soluction was to wipe computer clean and re-install system from original disks and restore from back-up.

ITunes stopped seeing my address book

I've looked all over support and can't find what I need. My Contacts list will not sync in iTunes to my iPod. It used to, so it's merely outdated, but I couldn't tell you when it stopped. In iTunes, I can click Sync and All Contacts on and off (Selected groups does not seem to be an option) and Apply over and over again, but my contacts don't actually update. I tried restarting iTunes, restarting Address Book, no change.
Do I need to reinstall something, and if so, what?
MacBook 2.16GHz Duo
OSX 10.4.11
iTunes 7.6.2
iPod 5th Generation 60GB

Figured it out myself, I suppose. Contacts in iTunes doesn't allow me nearly as much flexibility as Address Book. Got custom labels for phone numbers or emails? Too bad. Got two different home addresses for one person -- street and PO Box? Too bad. Name one as home and one as work, or it doesn't show up. Does the iPhone have this limitation too? I will probably buy one before the year is out, but this is kind of annoying.

ICal & Address Book to Outlook 2003

At home, I use iCal and Address Book. This is where I manage my calendar, contacts, etc. I sync it all to .Mac and my iPhone.
At work, I use Outlook 2003. However, it is a government Exchange server, and thus it cannot be accessed from home other than through webmail.
Thus, I'm in a bind. I manage my information in iCal and Address Book, but need to also be able to--at minimum--view that data in Outlook 2003 from my government system. The ability to write or syncronize data from Outlook is definitely important, but not nearly as crucial as at least being able to view the data.
Right now, I can view my data through my iPhone, but that's not a very comfortable or flexible approach when working in the office. Also, government networks are restricted from accessing many outside services, so viewing through .Mac's web UI is also not an option.
If I export from iCal, I get a .ICS file. Is there any way -- even manually -- to get this imported into Outlook 2003?
2003 cannot subscribe to an iCal, and as best I can figure out right now, it can't import a .ICS file either.
Of course, government computers cannot have 3rd party software installed, so I have to have a way of doing this with standard Microsoft Office Professional, or a Web-based application that can generate and download to me any files necessary for importing.
I thought of having iCal and Microsoft Entourage (also on my home system) sync that data, and doing the export from Entourage -- presuming of course that Entourage and Outlook would speak nicely with each other. Big assumption I guess. I just realized that an export from Entourage uses the .RGE format -- not the .PST that Outlook uses. So I can't even do THAT to then import into Outlook either.
Unless anyone has some other suggestions, I would guess there's nothing I can do until the government systems are upgraded to Outlook 2007, which if I hear correctly, can subscribe to an iCalendar feed (minus to-do's, etc.)
Am I up the creek on this one?
dt

I don't know if you can sync on a government computer... my husband got around this similar situation by syncing his iPod Touch to his school computer (where he has Outlook 2003, and can only access via webmail outside of school), and having the iPod Touch also sync with Mobile Me (formerly .Mac) when away from work.
So far this is working for us as we needed a common calendar & shared contacts between his school events, my school events & personal events. (My computer syncs right with Mobile Me.) Perhaps this doesn't work in your situation as I'm not familiar with a government Exchange server...

ITunes not recognizing my Address Book or iCal info

I just synced my iPod with my library. All my music transferred over fine but now, when I go to click the sync contacts and calanders button, iTunes doesn't read any of the info from my files. I just restored the iPod since I used it as a hard drive so that I could do a software restore.
I have over 300 contacts and 9 different calenders but iTunes won't recognize them. I can open them independantly. The info synced fine before I did my restore. Any clues?

I am having almost the same problem, except my iPod gets recognized but my iPhone does not.
The wierd thing is that iPhoto recognizes the phone and imports my pictures, but no matter what I do iTunes doesn't recognize it. I have reinstalled iTunes and the mobile device manager to no effect. The phone charges, but nothing else.
HELP!

Copy contacts from iPhone to Address Book in Outlook

Hi there,
I'm asking to see whether it's possible to copy contacts from an iPhone to the Address Book in Outlook, reason why I ask is that I am trying to help my Managing Director with his wife's Outlook issue as described in the following link http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/outlook-cont acts-wont-display-in-address-book/e7c919cd-3e68-4cab-9b21-4e0080827e21?tm=142262 7591302, if so please could you either instruct me on how to do this or to point me to some references on how to go about this.
Kind regards,
RocknRollTim

I have the same problem, sort of. When syncing iPhone with Windows Address Book, address entries that have more than one email address, get synced with only one email address. My only work around was to switch syncing address books from Windows Address Book to Outlook 2003. Now that iTunes 4 had messed up iPhone syncs with Outlook 2003's I've done one final sync with Windows Address Book, turn off the sync address feature in the sync window, and manually updated my address entries manually on the iPhone. I hope that Apple fixes this issue with Outlook 2003 soon, cause this is not why I shelled out $599 for a Treo upgrade!

Do I want to sync with Outlook or Windows address book?

I currently have all of my contacts in outlook, but I never use outlook at all.
Is there anything in iTunes that allows you to save and sync your contacts?
Or do you always have to use outlook?
Whats this Windows address book?
Perhaps that might work better for me since I am not going to be using outlook?

With Windows, the supported applications for syncing contact information is Outlook 2003 or 2007, or the Windows Address Book or Windows Contacts - which is the address book used by Outlook Express with XP, and with Windows Mail with Vista - which is the name change for Outlook Express with Vista.
Is there anything in iTunes that allows you to save and sync your contacts?
iTunes serves as the conduit only for syncing contact information between your iPhone and the supported application on your computer.

PC Companion 2.01, How to sync outlook contacts instead of windows address book

After the first installation of PC Companion the program uses the outlook contacts database to sync my phone. There was no problem.
After some weeks the program uses the windows phone book (wab-file) of outlook express instead of the original outlook 2000 contacts database.
The picture (image1) shows the sync target on my system: In this case the program uses the windows address book instead of the outlook.
I am sure, some weeks ago, I have seen the outlook icon on this place. In the meantime I have installed the media go extensions.
In the settings I can only select windows address book.
In advanced settings of pc companion only outlook express (windows address book) is available.
How can I configure or hack the program to use outlook 2000 contacts database again?
Is there any registry key or settings file?
Uninstall an new install does not help.
Spec:
Sony Cedar, PC Companion 2.01 on Windows NT Professional, Outlook 2000

Don't waste your time with that try My Phone Explorer
http://www.fjsoft.at/en/
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

HT201272 I purchased an audiobook in Nov 2012 using iPhone 4S and then upgraded to iPhone 5 in Dec. Now I am not seeing the audio book in purchase history in iTunes. This means I am not able to get the book in my new iPhone. Please help

I purchased an audiobook in Nov 2012 using iPhone 4S and then upgraded to iPhone 5 in Dec. Now I am not seeing the audio book in purchase history in iTunes. This means I am not able to get the book in my new iPhone. Please help.

Audiobooks are currently a one-time only download from the store. If you don't have it on your computer (audiobooks go into the Books part of your iTunes library) nor on a backup, then if it's still in the store you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

ITune cant sync with Outlook express Address book or Outlook

i installed the latest itune and iTune cant sync with Outlook express Address book or Outlook address. i reloaded office a couple of times and event reloaded itune. What seems to be the issue?

This link may be helpful.
http://support.apple.com/kb/HT1692

Could not open Address Book from outlook 2010

Hi,
While trying to open global address book in outlook 2010 (exch 2010) it freezes the outlook and displays a message
"outlook is trying to retrieve data from microsoft exchange server"
Any help is highly appreciated
Thanks,
Hitesh patel

The recipient "/Microsoft
Exchange System Objects/OAB Version 2" is invalid and couldn't be update
Hi,
Based on this error, please try the following steps to solve this issue:
Open the EMC 2010 and browse to the Toolbox, double-click on the Public Folder Management console.
In the tree navigate to System Public Folders > OFFLINE ADDRESS BOOK.
In the window pane right-click and go to the properties of your OAB causing the errors.
Choose the Exchange General tab and remove any " " (spaces) from the Alias.
Save your changes and try to run "Get-GlobalAddressList | Update-GlobalAddressList" to update GAL.
Best Regards.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Lynn-Li
TechNet Community Support

How do I recover my contact list which I lost while transferring it from iPhone 3GS to windows address book via iTunes, How do I recover my contact list which I lost while transferring it from iPhone 3GS to windows address book via iTunes

How do I recover my contact list which I lost while transferring it from iphone3gs to windows address book.

Did you try and sync it with an address book on your computer that contained no entries at all? If so, then they are gone.
IF you backed up the phone before trying to do this, you may be able to recover some of the information using 3rd party software to try and extract it from the backup. I have no personal experience with any of these programs, so I'll leave specific recommendations to others who do.

Sync with Windows Address Book just hangs

I have iPod Touch 4g, iOS 4.1, iTunes 10.0.1.22, Windows XP (up to date). I sync'd my Windows Address Book to the Touch without issue, I made some updates on the Touch, and now when I try to sync, it just hangs at trying to sync the contacts. No errors, it just indicates that it is syncing. iTunes doesn't actually hang, I can cancel the sync, and I can still sync songs, and it still backs up fine as first sync step.

As far as I am aware, "identities" is an Outlook Express concept that was dropped by Microsoft some time ago in favour of separate User Accounts along with Windows Address Book being replaced by Windows Contacts. I am also not 100% sure that iTunes will sync with Windows Address book. Do you see it on the drop down menu in the Sync Contacts tab?
If you do and if iTunes will sync with Windows Address Book you should only see the contacts associated with the identity you are using and shared contacts. If iTunes then syncs, it should sync with the identity you are using at the time of the sync.

Shared Address Books in Outlook 2010

Outlook 2010 Scenario:
I have a group of users that would like share an address book between 5 users.
(Users are all in the sales department.)
One user (Sales Rep A) created an address book and shared out the address book to the 4 users.
Sales Rep A has even given “editor” file permissions to the other users so they can update contact information and has verified that the contacts folder is marked as “Outlook address book”.
When you go click on “Address book” in Outlook – then the Tools menu – Options ….I don’t see any option to add the address book.
(No way to browse)
Although, the other 4 users can see it the address book on the navigation pane, but when you open a new message and click “TO”, they would like to see
it listed under the address book drop down list. (Where you normally would see the GAL listed).
Things I have tried:
Created sharing invitation for other 4 users in group.
Verified properties and made sure the check was in front of “show this folder as an email address book”.
I have created a new profile and still don’t see the address book listed.
One solution I thought of was Public folders, but I thought I read somewhere they were going way…is that true???
We are using a domain.
We are also using WinXP, Outlook 2010, and Exchange 2010.
Please also note we are also running Word 2007, Excel 2007, PPT 2007.
References:
http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/windows-7-outlook-2010-cannot-add-contact-folder/0e071a3f-ff23-46f0-8f1e-9f9160fc3f05
http://www.howto-outlook.com/Faq/contactsinaddressbook.htm
http://office.microsoft.com/en-us/outlook-help/share-a-contacts-folder-with-others-HA001234174.aspx
http://www.slipstick.com/emo/2002/up020410.htm#adshare
http://social.technet.microsoft.com/Forums/en-US/outlook/thread/8a7ec965-57a7-4a08-962e-916e358703c0/
Can you assist?
Thanks!

Look in the Addressing, if you go to Tools, you should see all the available address books and in what order that Outlook searches through them. You should be able to add the extra address book there.

Why is there missing info in the windows address book fields after syncing iphone 4 contacts?

I am reaching the end of my rope trying to deal with syncing/backing up contacts and other "non copyright protected" content from my iphone 4 and my desktop (and preferably my laptop as well). I've spent literally days trying to solve this problem with ultimately no solution. So, cutting through my MULTIPLE issues and focusing on one primary I need help backing up my contacts from my iphone 4 to ANY computer. Here is what I am working with:
A relatively ancient (5yrs) Window XP desktop with virtually no contacts in Windows Address Book and with only the native Outlook Express on it.
An iphone 4 ios 4.3.1 that was initially and is still setup/synced with the above XP box (minus checking the sync contacts box).
An iphone 4 contact list that is primarily populated by about 200 contacts transfered from an old ATT SIM from the previous ancient phone.
A new Windows 7 laptop that I would love, love, love to use in conjuction with the XP for syncing/backing up not protected, personal data and iphone purchases.
So, with that in mind I have been syncing my phone with the XP w. the "manual manage music..." box checked and all other syncing options other than apps unchecked. I wanted to backup by contacts for emergency recovery and to allow sycncing for the increasing business contacts. Should be easy right? Not so much. I tried clicking the "sync contacts w/ windows address book" option and then synced. I go to WAB and the contact list is there. However, if I look w/in each contact the fields are not filled in. If it was a contact that had name, number, address on my phone the WAB version has the name listing but nothing in the number/addy fields. Now, this is true w/ virtually every contact and most were from that SIM transfer. HOWEVER, contacts that I added ON the iphone (ie manually w/ the phone) DO have complete information.
So, what do I do to make an actual, complete backup of all the contacts on my iphone w/o having to manually reinput all of the real information?? I'm frankly terrified that in trying multiple solutions I will lose all my phone contacts which at this point in my life would be absolutely devistating (ie I would probably lose my job). If it is a matter of newer hard/software I would gladly sync to the new Win 7 laptop instead but there I run into the other aggrivation of apple making it so bloody difficult to use one ios device with more than one personal computer. I'm dumbfounded and frustrated on soooooo many levels and would send countless good vibes to anyone who can help! Advice? Solutions? I'd promise my first born but who wants that these days...? Help, please! ;-)
BTW, sorry for the long wind but I'll add on my "optimal solution" if anyone is feeling especially helpful and has an answer:
I'd like to be able to plug my iphone into both my XP desktop and my Win 7 laptop and sync/backup to both freely (that is after all the real intent of syncing, non?) I don't care about music, videos, or other protected content. I manage that manually and frankly, I can do without having on the iphone as long as I can accomplish being able to sync/backup/restore all the iphone stuff like apps, settings, personal info, and contacts to both the desktop and the laptop. The purpose is that I need to be able to use and recover everything (on the road or at home) if either my laptop or my iphone dies/disappears. But, understanding impermanence as it relates to portable devices, I want a solid backup of everything at home waiting on my desktop. Is that really too much to ask apple???

Seriously folks? I know it was long but I added all info to negate a need for endless back/forth clarifications. No answers???
FYI, i tried syncing contacts to google/gmail and it was a total clusterF as well. No gmail contacts, synced iphone, gmail contacts populated w/ all info but w/lots of repeat entries. Used seek and merge repeats in gmail and then resync but no such luck. Lots of iterations and nothing but fails. Seems everytime the phone and the gmail lists are "as desired" a new sync puts a ton of repeats back into gmail or onto phone. Still perplexed and still needing help....
pretty please....

ITunes not seeing Windows Address Book or Outlook 2003

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