ITunes not updating... please help.

I plugged in my iPod to update and charge today... iTunes said it wanted to update to version 7.02 so I let it... then my iPod said it couldn't update and to restore to factory settings, so I did. Now the message I receive is "Songs on the iPod cannot be updated because all of the playlists selected for syncing no longer exist." What does this mean? How did it happen? Why is this happening? And why can't I get my music back onto my iPod? It now doens't have anything on it and I don't understand.
Any help is appreciated.

Nevermind. I figured it out. I had to reset settings on the MUSIC page in iTunes and tell it to upload all music and playlists.

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TS1814 I have windows vista and this did not work for my ipod it still will not update PLEASE HELP!

I have windows vista and this did not work for my ipod it still will not update PLEASE HELP!
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

Try this:
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Podcast not updating - Please help!!

When I tried to update my radio show pod cast today, it flashed like it was going to update, then it stopped. No matter how many times I click on "Update", the same thing happens. This has never happened before. PLEASE HELP!

Your feed has 14 episodes in it, the last being dated November 15th and entitled BCN 11/14/10. All 14 appear in the Store and when subscribing.
Your feed links to a site at http://bednaz.tumblr.com/ . This shows three more recent episodes, added 1 day ago. These have not made it into the feed - hence their non-appearance in the Store. This is something you will have to investigate at Tumblr: it's not an iTunes problem.
Once you get the episodes into the feed and republish it, they will take around 2 days to appear in the Store, though they will appear immediately for subscribers.

Iphone 3G will not update - please help

Dear all
I am having repeated problems updating the software on my iPhone 3G and have not been able to do so for almost a year.
I am using the latest version of iTunes and the software downloads fine. The problem occurs during the back up. iTunes tells me it will back up my apps, contacts etc and then the back up box pops up and the green progress line run through a few times. It then (extremely slowly) climbs to three green bars and then nothing happens.
I have had problems backing up before but I managed to make a back up last night with no problems. I then tried to update the software, left it for four hours and exactly the same thing happened. Today's attempt has been going for 30 mins and is only at one bar at the moment.
I have tried everything people have suggested on these discussion pages including using different cables, USB ports, deleting previous back ups, configuring my firewall (Norton) and turning it off altogether. The only thing I haven't tried is restoring the phone - I'm loathe to do so as I don't trust iTunes not to screw the whole thing up now.
Could this be a problem syncing my contacts? iTunes tells me it wants to do this but I don't recall setting anything up with Outlook to do this.
Can anyone help - I know this is a common problem, all you need to do is put "cannot up" in to Google and one of the most popular searches is "cannot update iPhone"!! There surely must be a solution, can anyone help before I go crazy?

Hi What could be happening is slow internet connection, obviously with every update your itunes connects to apple and open a communication to assess if your phone can upgrade... etc...
but if you have a slow connection that authorisation period my elapse meaning that the communication with apple is disconnected...
if you look online for IPSW files and find the one you want - there are a few sites out there that do this and more often than not they link direct from apple...
once this is downloaded open itunes then CTRL + click update, then go find the file you just downloaded, and this should allow you to upgrade...
This is the sam process I have used for Beta Software and on my mates 3G to get him on to the latest 4.1 as he was for ages stuck on 4.0...

HP DVD RAM UJ8DB Driver Issue, not updating, please help

Hi, I am trying to insert cd/ dvd but it does not detect any cd or dvd i found this issue today. It never showed this issue in the past. I checked on forums, opened device mangager and also tried to uninstall, restart and update or install driver for HP UJ8DB, but it doesn't fix it says windows has determined the driver software is up to date. Please help me fast i want to install antivirus software. I have windows 8.1 PC

It is not a driver issue:
http://support.microsoft.com/kb/314060
The above Microsoft article will take you through the possible issues. Does the drive show up in device manager? The BIOS?
Can you boot from it? It is likely either a corruption of the registry which the linked article shows how to fix, or the drive itself is bad and needs to be replaced. Post back to answer the questions so we can help.
If this is "the Answer" please click "Accept as Solution" to help others find it.

I just factory restored my iPod 5 touch and when I plug it into iTunes to restore the back up I made, iTunes becomes unresponsive and closes. But when I unplug the iPod, it starts working again. Using Windows 8 and iTunes is updated, please help.

I just factory restored my iPod 5 touch and when I plug it into iTunes to back it up, iTunes stops responding and closes. This only occurs when the iPod is plugged in, when it isn't, iTunes works fine. I am using Windows 8 and iTunes is updated (as of this posting). Any suggestions on getting around this? Thank you.

Also, when I put it through the Windows diagnostic, it lists an "incompatible program" WHILE my iPod is plugged in.

Data DVD from iTunes not working - please help

I burned a 4 GB playlist as a data DVD from iTunes 7.
I am trying to put the files on a PC running iTunes 7, and NOTHING is happening. The drive in the PC is DVD-rom and all other DVD's work fine.
What's the deal?

What is "Adding to library"?
Huh?
This is how you get songs into iTunes.
Open iTunes.
Inset the DVD.
Go to File -> Add File (or folder) to iTunes and select the files/folders on the DVD.
The DVD is not going to show up in iTunes because it is not an audio CD. It is a data DVD.
Do not try to Import the DVD because Import is used for audio CDs only.

JTree not Updating - please help

I am totally perplexed.
I created a pretty standard implmentation of a JTree, utilizing the DefaultTreeModel, DefaultMutableTreeNodes, etc. The JTree is contained in a JScrollPane. The tree displays a string value that is one of the properties of the UserObject of the node, for which purpose I created my own subclass renderer and an editor. A JButton causes a new node to be added to the root node. All was working fine, until...
I put the JTree and the TreeModel in a new class, along with the method to populate it. I created a method that passes a handle to the JTree ("getTree()") which I use to instantiate the JScrollPane ("new JScrollPane(tree)"). Now when I add a node to the root, it doesn't display!
I have tried "tree.revalidate()", "tree.updateUI()", "scrollpane.revalidate()", "tree.repaint()", "dialog.repaint()" all to no avail. If I close the dialog and reopen it, everything displays fine.
Can anyone tell me what I'm doing wrong?
Thanks very much...

Here are the two classes. Your help is greatly appreciated.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
import java.awt.*;
import java.awt.event.*;
import javax.swing.*;
import javax.swing.event.*;
import javax.swing.tree.*;
import java.util.*;
public class CategoryMaintFrame extends AnyInternalFrame {
private JDesktopPane desktop;
private JFrame parentFrame;
// CENTER
private JScrollPane scroller;
private CategTree categTree;
private JTree cTree;
private DefaultTreeModel theModel;
// SOUTH
private JPanel buttonPanel;
private JButton addRootButton;
private JButton cancelButton;
private JButton okButton;
private ActionListener al;
// OTHER PROPERTIES
private Project theProject;
private AllCategories theCategs;
private DefaultMutableTreeNode theRoot;
private CategoryPopUp popUpMenu;
// CONSTRUCTOR
public CategoryMaintFrame(JDesktopPane pane, AllCategories categs, Project proj) {
super("Global and Project-Specific Categories");
desktop = pane;
parentFrame = (JFrame) pane.getParent().getParent().getParent();
theCategs = categs;
theProject = proj;
this.getContentPane().setLayout(new BorderLayout());
buildGUI();
setButtonListeners();
setSize(400,300);
addInternalFrameListener(new InternalFrameAdapter() {
public void InternalFrameClosing(WindowEvent we) {
CategoryMaintFrame.this.dispose();
desktop.add(this);
setVisible(true);
private void buildGUI() {
// NORTH, EAST & WEST
JLabel fillerW = new JLabel("");
fillerW.setPreferredSize(new Dimension(20,20));
this.getContentPane().add(fillerW, BorderLayout.WEST);
JLabel fillerE = new JLabel("");
fillerE.setPreferredSize(new Dimension(20,20));
getContentPane().add(fillerE, BorderLayout.EAST);
JLabel fillerN = new JLabel("");
fillerN.setPreferredSize(new Dimension(20, 20));
getContentPane().add(fillerN, BorderLayout.NORTH);
// CENTER: TREE
// the Root is a non-data-based node created to root all of
// the category trees
theRoot = new DefaultMutableTreeNode("theRoot");
categTree = new CategTree(theCategs, theProject);
cTree = categTree.getTree();
cTree.setEditable(true);
cTree.setRootVisible(true);
theModel = (DefaultTreeModel) cTree.getModel();
scroller = new JScrollPane(categTree.getTree());
this.getContentPane().add(scroller, BorderLayout.CENTER);
// SOUTH: BUTTONS
buttonPanel = new JPanel();
addRootButton = new JButton("Add Root");
buttonPanel.add(addRootButton);
okButton = new JButton("Done");
buttonPanel.add(okButton);
getContentPane().add(buttonPanel, BorderLayout.SOUTH);
private void setButtonListeners() {
al = new ActionListener() {
public void actionPerformed(ActionEvent ae) {
if (ae.getActionCommand() == "Add Root") {
Category newCateg = new Category();
newCateg.setTitle("<un-named>");
newCateg.setProjectID(new Integer(0));
newCateg.setProject(new Project(0));
newCateg.setIsRoot(true);
theCategs.addCategory(newCateg);
DefaultMutableTreeNode newRoot = new DefaultMutableTreeNode(newCateg);
((DefaultTreeModel) cTree.getModel()).insertNodeInto(newRoot,
theRoot, theRoot.getChildCount());
theModel.reload(newRoot);
} else if (ae.getActionCommand() == "Done") {
CategoryMaintFrame.this.dispose();
addRootButton.addActionListener(al);
okButton.addActionListener(al);
popUpMenu = new CategoryPopUp(theCategs, parentFrame, theProject);
cTree.addMouseListener(popUpMenu);
((DefaultTreeModel) cTree.getModel()).addTreeModelListener(new MyTreeModelListener());
class MyTreeModelListener implements TreeModelListener {
public void treeNodesChanged(TreeModelEvent e) {
System.out.println("model change detected");
DefaultMutableTreeNode node;
node = (DefaultMutableTreeNode)
(e.getTreePath().getLastPathComponent());
* If the event lists children, then the changed
* node is the child of the node we've already
* gotten. Otherwise, the changed node and the
* specified node are the same.
try {
int index = e.getChildIndices()[0];
node = (DefaultMutableTreeNode)
(node.getChildAt(index));
} catch (NullPointerException exc) {}
Category chgdCateg = (Category) node.getUserObject();
theCategs.changeCategory(chgdCateg);
public void treeNodesInserted(TreeModelEvent e) {
System.out.println("model insert detected");
DefaultMutableTreeNode node;
node = (DefaultMutableTreeNode) e.getTreePath().getLastPathComponent();
if (!node.isRoot()) { // the root of the tree isn't a category; if
// we added a node without a parent (a root category),
// don't create a category relationship
Category parCateg = (Category) node.getUserObject();
try {
int index = e.getChildIndices()[0];
node = (DefaultMutableTreeNode) node.getChildAt(index);
Category addCateg = (Category) node.getUserObject();
theCategs.addCategory(addCateg);
theCategs.addCategoryRelation(parCateg, addCateg);
} catch (NullPointerException exc) {}
public void treeNodesRemoved(TreeModelEvent e) {
System.out.println("model remove detected");
DefaultMutableTreeNode anode, bnode;
anode = (DefaultMutableTreeNode) e.getTreePath().getLastPathComponent();
// get all of the children (not just immediate children) of the parent and
// delete them
Category delCateg;
Vector allChildren = new Vector();
Object[] nodeChildren = e.getChildren();
// load the immediate children into a vector
for (int i = 0; i < nodeChildren.length; i++) {
anode = (DefaultMutableTreeNode) nodeChildren;
allChildren.addElement(anode);
boolean moreChildren = true;
int i = 0;
// iterate thru the vector, deleting the Categories, and adding their
// children (if any) the end of the vector so they are likewise deleted
while (moreChildren) {
anode = (DefaultMutableTreeNode) allChildren.elementAt(i);
delCateg = (Category) anode.getUserObject();
// get this node's children, and store then in the vector
Enumeration en = anode.children();
while(en.hasMoreElements()) {
bnode = (DefaultMutableTreeNode) en.nextElement();
allChildren.addElement(bnode);
theCategs.removeCategoryRelation(delCateg, (Category) bnode.getUserObject());
// delete it from the collection and the database
theCategs.deleteCategory(delCateg);
delCateg = null;
anode = null;
i++;
if (i >= allChildren.size())
moreChildren = false;
public void treeStructureChanged(TreeModelEvent e) {
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
import java.awt.*;
import javax.swing.*;
import javax.swing.tree.*;
import java.util.*;
public class CategTree {
private JTree cTree;
private DefaultTreeModel theModel;
private Project theProject;
private AllCategories theCategs;
private DefaultMutableTreeNode theRoot;
// CONSTRUCTOR
public CategTree(AllCategories categs, Project proj) {
super();
theCategs = categs;
theProject = proj;
// the Root is a non-data-based node created to root all of
// the category trees
theRoot = new DefaultMutableTreeNode("theRoot");
theModel = new DefaultTreeModel(theRoot);
cTree = new JTree(theModel);
CategoryNodeRenderer cnr = new CategoryNodeRenderer();
cnr.setPreferredSize(new Dimension(200,20));
cTree.setCellRenderer(cnr);
cTree.setCellEditor(new CategoryNodeEditor(cTree, cnr, theCategs));
cTree.setEditable(false);
cTree.setRootVisible(false);
cTree.setExpandsSelectedPaths(true);
cTree.setScrollsOnExpand(true);
cTree.setShowsRootHandles(true);
cTree.setToggleClickCount(0);
cTree.setVisibleRowCount(20);
initializeTreeModel();
public DefaultTreeModel getTreeModel() {
return theModel;
public JTree getTree() {
return cTree;
public DefaultMutableTreeNode getRootNode() {
return theRoot;
public void initializeTreeModel() {
Vector allNodes = new Vector();
// insert all of the root categories in the root of the tree and
// store a ref to the node in a vector
Vector allRoots = theCategs.getAllRoots(theProject);
for (int i = 0; i < allRoots.size(); i++) {
Category nextRoot = (Category) allRoots.elementAt(i);
DefaultMutableTreeNode nextNode = new DefaultMutableTreeNode(nextRoot);
theModel.insertNodeInto(nextNode, theRoot, theRoot.getChildCount());
allNodes.addElement(nextNode);
// now insert the children of each node in the vector in the tree, and store
// it in the vector, incrementing to the end of the vector
// int totalNodes = theCategs.getCategoryCount();
boolean moreNodes = allNodes.size() > 0? true : false;
int i = 0;
while (moreNodes) {
DefaultMutableTreeNode nextParent = (DefaultMutableTreeNode) allNodes.elementAt(i);
Category parentCateg = (Category) nextParent.getUserObject();
Vector children = theCategs.getParentsChildren(parentCateg, theProject);
for (int j = 0; j < children.size(); j++) {
Category nextChild = (Category) children.elementAt(j);
DefaultMutableTreeNode nextNode = new DefaultMutableTreeNode(nextChild);
theModel.insertNodeInto(nextNode, nextParent, nextParent.getChildCount());
allNodes.addElement(nextNode);
i++;
if (i >= allNodes.size())
moreNodes = false;
theModel.reload();
public void expandAllPaths() {
Enumeration e= theRoot.depthFirstEnumeration();
while (e.hasMoreElements()) {
DefaultMutableTreeNode node = (DefaultMutableTreeNode) e.nextElement();
cTree.makeVisible(new TreePath(node.getPath()));

Simulator is not updateing please help.

I am very new at Xcode programming and have been working through a tutorial provided by apple. It has a classic hello world program and switches to a to do list program. I will provide the address for the tutorial at the end.
The tutorial instructed for me to remove the "Hello world" label and enter in a text field box. Everything looked great, but when I clicked on simulator it still only contained the label "Hello World" instead of the changes I had made.
I did some research on the internet and found some information about resolving layout issues. I removed all constraints and used the command for new constraints to be auto built. Unfortunately, this approach did not work ether.
I also tried deleting the app from the simulator and re-ran the app and this also did not show the new display.
Does anyone else have any advice on what I am missing.
Xcode Version: 5.1.1
IOS Simulator Version: 7.1
Link to Tutorial: https://developer.apple.com/library/iOS/referencelibrary/GettingStarted/RoadMapi OS/FirstTutorial.html#//apple_ref/doc/uid/TP40011343-CH3-SW1
Thank you for your time,

Thank you, for your prompt responce. That was exactly the missing link in the process.
JeramyH

I have an iphone 4, i connect it to my laptop using the usb and then when connecting to itunes it says my phone is not up to date with itunes yet i cannot find an update 11.1 for my phones itunes? someone please help me.. kind regards

i have an iphone 4, i connect it to my laptop using the usb and then when connecting to itunes it says my phone is not up to date with itunes yet i cannot find an update 11.1 for my phones itunes? someone please help me.. kind regards

Itunes 11.1 is for your computer, not your iphone
It is required in order to sync with ios 7.

I backed up my Iphone to itunes so i can do the new Update to IOs 7 and so now that i updated it i want to backup and restore and its not working, Please help!

I backed up my Iphone to itunes so i can do the new Update to IOs 7 and so now that i updated it i want to backup and restore and its not working, Please help!

An iPhone backup to a computer via iTunes stores the photos in a backup file that is only meant to be be used if needed to restore back to the phone. There is 3rd party "extractor" software available but otherwise the photos are not directly viewable.
The backup via iTunes was a good idea and your Camera Roll photos should be there and should be able to be restored to your new phone. However if it was me I wouldn't rely on that alone. I would also import the photos to a computer where you can see and verify that you have a copy. That is a good idea at any time (not just when you know you might need it). Any phone can be lost, broken, suffer hardware issues, etc at any time and lose all data on it. Following is a link with information on how to import the photos to a computer: Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support

HT201210 I have updated my iPhone to iOS6.1.3 today and lost all my photos and some data(messageies) I have tried iTunes back up but still not success, please help. This

I have updated my iPhone to iOS6.1.3 today and lost all my photos and some data(messageies) I have tried iTunes back up but still not success, please help.

If your messages and photos weren't part of your backup, then they're gone.
Certainly you weren't foolish enough to update the iOS on your phone before importing your photos off your phone for safe keeping on your computer like you would do with any digital camera, were you?

ITunes showing error 29 and not updating iOS help me please

iphone 4s showing apple symbol so i tried to connect to itunes .iTunestrying to update but later showing error 29 and not updating iOS help me please.

Read this - it should help
http://support.apple.com/kb/TS5254?viewlocale=en_US

My iPhone 3gs after update thane sim are damage and iTunes show locked, please help me, how can solve this problem? i am purchase from Sweden.

My iphone purchages from sweden, when my ipone update latest vertion then sim cards damage and iphone monitor show itunes are loced. please help, how to solved the problem.

Swedish carriers sell their phones carrier locked and do not offer official unlocking. So unless you want to use it in Sweden with the original carrier you may as well sell it to someone who can use it there.
Edit - I tell a lie, one of the carriers 3 do offer unlocking but not the others.

I updated my itunes and now every time i try to play a song 'internal error' shows up and itunes quits. Please help me....

I updated my itunes and now every time i try to play a song 'internal error' shows up and itunes quits. Please help me....

Hi Dance4Life85!
I have a couple of troubleshooting suggestions for you regarding this issue. First, I would suggest that you reinstall iTunes, according to the instructions in this article:
OS X Mountain Lion: Reinstall apps that came with your Mac
http://support.apple.com/kb/PH11201
To reinstall iTunes, download it from the Apple Downloads website.
Apple Downloads website
Note that all you will need to do is download iTunes and install it again, it will install over the version that is on your computer right now without issue. If your issue persists, you may want to see this article about troubleshooting third-party plugins for iTunes:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
Lastly, if neither of these resolve the issue, then you may need to recreate your iTunes library. More information on this can be found here:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Hello, when I tried to update my iPod with something in the settings, I noticed my PC couldn't detect my iPod. My iPod is now stuck on the "Connect to iTunes" screen. Please, help me fix this.

Hello, when I tried to update my iPod with something in the settings, I noticed my PC couldn't detect my iPod. My iPod is now stuck on the "Connect to iTunes" screen. Please, help me fix this.
I think my iTouch was on 5.1.1 before putting an attemp to update.

Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...

ITunes not updating... please help.

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