Itunes not working in one user account

I'm running OSX 10.6.8 and the latest iTunes software. My iTunes has stopped working on one user account only, the menu is completely greyed out and will not function when launched. To quit iTunes I have to use force quit. I've tried deleting the plist preferences, re-installing iTunes from a back up and also re-installing from new, but the same fault persists. Any suggestions or help would be greatly appreciated.

Delete all gnome config files before (the .gnome* directories) and also caches and session config (somewhere in .config directory). You will lost all application config, but I do it from time to time and it solves even some application bugs.

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Flash player does not work under one user account.

Flash player does not work under one of my user accounts.
My system: I work with a mac mini with Mac OS X 10.6.8.
What I have done:
I installed the flash player maybe one year ago under my "first" user account. At that time this user account had had administrator authorization. In the meantime I had to change this "first" user account in an account without administrator authorization and created an administrator user with which I installed different programms. Lately, the message came up that it would be necessary to update the flash player. I did it; under the "first" user account, but of course with the administrator's password for installing. The installation had been "successful" - so I was told. But it did not run. I tried it again and again. Each time with "deinstallation" first. No way; it did not work.
After asking Adobe for the reason of the problem, they suggested to install the programm directly under the administrator user. I did that (of course after deinstalling under the "first" user account) with the result, that flash player runs under my administrator and my "second" user account, but not under the first user account. There I am always told to update my flash player.
With this result, I talked to Adobe. So they told me to contact the producer of the operating software, since this would be a mistake of the operating software.
And here I am - full of hope to get help from you.
Thanks for reading. And thanks in advance for helping me.
Nanny FS

Any update to provide at all here guys? Again, in my situation, it's very much rights-related as a standard user doesn't even report that the flash player exists when testing it on the Adobe Flash Version Detection website (despite it showing up in Control Panel and under Add/Remove Programs). I've already tried giving the C:\Windows\System32\Macromed and files/subfolders appropriate permissions for the standard user and still nothing. If I either give the user in question full local admin rights or logon as the domain admin, then the Adobe Flash Version Detection website says Flash is installed and Flash works fine.
Thoughts???

ISight not working from one user account on MacBook

Hi everyone,
It'd be great to get some help with fixing an iSight camera. I've followed the instructions here:
http://support.apple.com/kb/HT2090
and have narrowed it down to a particular user account (it has admin permissions). Other user accounts can access the iSight fine. However, every application I try under that one user account can't access the iSight.
Unfortunatly it's my wife's account. She quite likes to skype her family in the earthquake prone area of New Zealand called Christchurch.
Any ideas of things I could try, permissions I could reset, etc would be great.
I've tried:
* resetting the PRAM
* resetting the SMC
* rebooting
* fixing disk permissions (from multiple accounts)
I've got a reasonably techy background, so even telling me the device node that the iSight is accessable on would be useful - that way I can manually check the permissions on that.
Thanks!
Tim

Hi Tim,
That was partly my fault (well actually it was entirely my fault)
I missed this bit:-
However, every application I try under that one user account can't access the iSight.
Now it is really Odd that this one user cannot access the camera at all in any App where as other users on the Mac can.
I would start with the FONT BOOK.
Check that all Fonts are active, particularly the System Fonts.
Certain Apple Apps will not work properly if Helvetica or Lucida Grande are turned Off or Missing.
Basically we are looking for something that she has changed (or has become corrupt) that is not directly linked to the camera but is needed (there is no direct way to turn On or Off the camera access). (Fonts are first choice)
Next check the Address Book.
Is the My Card (Head and Shoulders icon) actually listing her details.
Have a look at this
This Apple Article refers to a .plist that is a System wide one.
However as a .plist it may be the thing that is blocking access to one user.
I don't have it on my G4/1GHz Dual processor running 10.5.8 but neither do I have iMovie 7 (from iLife '08)
Some people have reported that removing this gets the camera back for iChat.
Make the Address Book Export of copy of itself (File Menu > Export > Archive)
After that I would try moving (NOT Deleting) the whole contents of her Home Folder/Library/Preferences.
Then Restart the computer then try specific apps.
If Skype then works you will know it is one of the .plists that you moved.
Then comes the monotonous bit of moving back some .plists at a time until you can narrow down the one that is at fault.
Have you tried a Safe Boot ? (it will need another restart after it has done that)
9:00 PM Wednesday; July 20, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Keyboard is not working on one user account

Only one user account on my iMac cannot use the keyboard. All other accounts including the admin works fine. But after my daughter signs in to her account (using the keyboard to type her password) the keyboard is no longer detected by bluetooth. The mouse works fine and it seems as though the keyboard actually loses power too because the caps lock button does not even light up anymore. Please help!

Hello ChristinaM004,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning bluetooth issues:
Troubleshooting wireless mouse and keyboard issues
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

Synaptics touchpad on HP Mini 110 Windows 7 32 Bit - not working for one user - working for another

Hi,
I recently have an issue with Synaptics touchpad on HP Mini 110 Windows 7 32 Bit - NOT working for one user - working for another.
Windows 7 updates recently installed ???
By checking the device properties on the user that works - "Synaptics PS/2 Port Touchpad 13/10/2011 Version 15.3.29.0"
When the other user logs on, the touchpad works for a few seconds, then a displays a black square with a red diagonal line through it, then the touchpad won't respond. Trying to use the keypad to navigate to system diagnosics or anything to find further info is useless....

Hey eagle_no11,
Thank you for joining the HP Support Community!
I will do my best in assisting to hopefully get the TouchPad to work on the second user profile.
What I would like to start off with, is to restore the original Synaptics drivers onto the profile that is not working correctly. I have included the document Using Recovery Manager to Restore Software and Drivers (Windows 7).
Once you have installed the original drivers, you will need to complete all updates from both HP, as well as Windows. For these updates, if you open the HP Support Assistant, and select Maintain, you should see an option for updating.
Please let me know how these steps do work out for you.
Have a great day!
I worked on behalf of HP

IChat works in one user account but not in another

my computer phobic parents just bought a new 27" iMac and I've been using iChat's screen sharing with him to help my dad with the computer, we've already set up a separate user account on the machine for my mom we can't get iChat to work under her user account.
The apple rep had trouble using her Gmail account so he set up an AIM account but still no luck
I have her in iChat under my dad's user account and can do video chats and screen sharing with her, no problem.
But regardless of whether or not we leave her jabber account logged in under my dad's user account, we can't get iChat to accept her account info when she is loged into her own user account.
(P.S. parental controls for her account aren't activated neither is admin privileges)

Hi,
Make her account an Admin Account.
A Managed Account and Parental Controls tend to be somewhat linked and a sliding scale of things.
If there is no reason to Manage her account there is no reason why she cannot also be an Admin account.
She should also Check iChat > Preferences > Accounts > Security and see who is in the Blocked or Allowed Lists and see if you are in the wrong one.
8:00 PM Monday; April 5, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Secure link to iTunes unsuccessfull on only one user account ?

I keep recieving the message in the iTunes store diagnostics that " secure link to iTunes unsuccessfull " , but only on one user account.
Other connections are O.K.
Help ?

Scorpion Sting, however, when I change user account on my machine, it's back to its normal fast speed.
Here's the whole litany for thoroughly checking your home folder.
1. Navigate to ~(YourHome/Library/Fonts - drag this folder to the desktop.
• Restart and test your applications.
• If they work start adding the fonts back few at a time.
( Likely suspects are Times RO & Helvetica Fractions, also if you do not use Classic you can trash the classic fonts.)
2. Check Preferences Thoroughly;
• Navigate to ~(YourHome/Library/Preferences drag this folder to the desktop.
• Restart and test your applications.
• If this works, save the old preferences folder somewhere else or on disk, name it "old prefs" .
** Note: A very important file is the "com.apple.Mail.plist" preference file located in the Preferences folder which contains all email account settings and general mail preferences (hold this one and replace if your problem is not with Mail).
You'll have to go through some of your System Preferences and apps to set the preferences back to how you like them. (Or if you have the time and inclination, "cherry pick" through until you find the problem one or two.)
3. Check Permissions Inside Home Folder
• Navigate to YourHome/Library.
• Get Info (Command - i) on folders for apps you are having problems with.
• Open the "Ownership & permissions" disclosure triangle.
• Make sure you are the owner, with "read and write" access.
• Click on "apply to all"
• If this is correct, open the "Applications Support" folder and do the same procedure (Command+I) for the folders with the names of the applications you are having trouble with.
Note:
The reason to check this is because repairing permissions with Disk Utility doesn't touch permissions inside your home folder.
4. Navigate to YourHome/Library/Caches and drag this folder to the trash, then log out and back or restart. There is no need to replace this folder.
-mj
[email protected]

Limiting iTunes and QuickTime to one User Account in WinXP

I'm the Dad and the admin on my XP machine.
I have 3 non-admin accounts for the kids.
Only 1 kid has an iPod and uses iTunes.
No one else uses or needs iTunesHelper, iPodService, or QTTASK.EXE.
I know that I can kill each service inidividually from Task Manager, but the non-admin accounts can't. They suffer the slowdown caused by these services running from the background and constantly going out to the web for un-needed and unwanted activities such as checking the Apple Store, etc.
I don't want this behavior.
I want to prevent these services from loading and running for all User Accounts except the one.
Please give me steps to limit these services!!!
Windows XP

As far as I can tell, this is NOT a solution.
As I try to allow the one User Account to load and run the services, ALL accounts are forced to load and run them.
As I try to disable the services from loading and running on other accounts, they won't load and run on the one User Account that I want them to.
Does ANYone know of a way to disable iTunes, iPodHelper, and qttask from loading on selected User Accounts?
Windows XP

Word, pdf, iPhoto email, don't work on one user account but work on second user account

I have MacBook Pro running 10.7. In my main user account I've recently had major issues with several applications. Word quits on startup, pdf files quit on startup, the latest iPhoto application quits when attemping to send email with photos from iPhoto.
I set up a second user account and all the issues went away. Can anyone explain why such bugs are present in one user account by not the more recent one?
Thanks

In your wife's account:
Try trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
*What's the plist file?*
For new users: Every application on your Mac has an accompanying plist file. It records certain User choices. For instance, in your favourite Word Processor it remembers your choice of Default Font, on your Web Browser is remembers things like your choice of Home Page. It even recalls what windows you had open last if your app allows you to pick up from where you left off last. The iPhoto plist file remembers things like the location of the Library, your choice of background colour, whether you are running a Referenced or Managed Library, what preferences you have for autosplitting events and so on. Trashing the plist file forces the app to generate a new one on the next launch, and this restores things to the Factory Defaults. Hence, if you've changed any of these things you'll need to reset them. If you haven't, then no bother. Trashing the plist file is Mac troubleshooting 101.
Regards
TD

IPhoto '11 works on one user account but not the other

I upgraded to iPhoto '11 from iPhoto '08 a couple of weeks ago using the MacApp store. After doing so, I opened the application on my main user account, received a message that the library had to be updated, the application did so, and it has been working wonderfully since. The problem I'm having is with my wife's user account. I did not open the application and upgrade the library immediately on this account. Before I could do so, my wife hooked up her iPhone to sync, which automatically opened iPhoto. I get the gray screen with the large spinning wheel in the center, and her library never appears. I have tried two strategies to fix this, and so far, have had no luck. The first was to hold option while launching the application, and selecting her library. I get the exact same result doing this. My next strategy was to completely delete iPhoto from my system, then re-download and reinstall it, and try to open the library once again. Unfortunately, this did not work. I thought the next step should be to delete iPhoto '11, reinstall iPhoto '08, open my wife's library using iPhoto '08, then reinstall '11 and upgrade her library. Since iLife came preinstalled on my mac when I purchased it years ago, I'm not certain how to reinstall iPhoto '08. Does anyone know how to do this, or have another suggestion for solving this problem? Thank you in advance for your help!

In your wife's account:
Try trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
*What's the plist file?*
For new users: Every application on your Mac has an accompanying plist file. It records certain User choices. For instance, in your favourite Word Processor it remembers your choice of Default Font, on your Web Browser is remembers things like your choice of Home Page. It even recalls what windows you had open last if your app allows you to pick up from where you left off last. The iPhoto plist file remembers things like the location of the Library, your choice of background colour, whether you are running a Referenced or Managed Library, what preferences you have for autosplitting events and so on. Trashing the plist file forces the app to generate a new one on the next launch, and this restores things to the Factory Defaults. Hence, if you've changed any of these things you'll need to reset them. If you haven't, then no bother. Trashing the plist file is Mac troubleshooting 101.
Regards
TD

Address Bar works on one user account and not on the other

Hi,
I've trawled through so many forums to find an answer to my problem - perhaps it's quite unique.
About a year ago my firefox address bar's autocomplete stopped working at all. I have the latest version and I've tried all the tricks around dumping the cache etc. Anyway, I got a new Mac yesterday and I opened up Firefox and everything worked as it should - great.
However, I moved all my files/settings/applications etc across from my ole mac via migration assistant and now firefox does not work properly on that user account. So, I have two user accounts on the same mac, both running the same software applications. The user account with all the old files etc is the one I want to continue to use but Firefox won't work properly on it.
I've uninstalled and reinstalled, updated the version, cleared the cache...everything I can think of.
I'm sick of Chrome crashing on me.
Can anyone help???

This can be a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

Account search functinality is not working for one user in portal

Hi friends,
We have configured E.P 7.0 with CRM 5.0 and configured CRM PCUI business package.
We have a role called <b>accounts and products</b> in portal. So accounts can be searched in this role.
Now our severity issue is for one of the super user,for ex su1, accounts search is not working in portal but the same is working in CRM GUI.
for example if we search for an account 233445(or any other account) in portal its showing no data found but if we search with the same criteria data is displaying CRM GUI.
We have checked with other 2 super ids. Both ends portal and gui search is working fine.
Am unable to figure out whats the cause of the issue as search is not working only for one user su1 .
we have checked by restarting the server also to clear the memory cache.But still search is not working in portal.
Could anyone of u please advice ASAP as this is severity issue.
Thanks & Regards
Sireesha.

Hi srinivas,
I have checked both the users credentials,permissions,groups in the GUI and also in the portal.
Both of the users profiles are assigned as same.
Could you please advice is there any other way to check it out?
Regards
Sireesha.

Keyboard backlight works on one user account and not on an other

hey there
my keyboard backlight was barely coming on so i searched through all the posts on this problem and found a suggestion to create a new test user and see if it works with this setup
which it does!
but what should i do to get my user account backlight working
when i login to my account it returns to poor illumination
i have the illumination keyboard in low light condtions checked and F8 is on and F10 is up full
thanks for any reply
jon

in you original home account, try going to:
Library folder-Preferences folder
look for the files:
com.apple.systempreferences.plist
com.apple.universalaccess.plist
move the files to desktop and restart, see if it
makes any difference.
if it solves the problem, delete the files in a few
days after making sure everything else is working.
if it does not solve the problem, you can move the
files back to the original location.
try at your own risk though.
hey arnie
thanks for the reply
strange those prefs were not in my prefernces folder
there were dozens more with the
com.apple. string but not the ones you mentioned
coulkd this be part of the problem
in a subfolder in the prefernces folder there these two prefs
preferences.plist.system_default
preferences.plist
are these what you were referring to?
jon

SFTP works on one user account, but not another

I am using a Mac Mini running Mavericks. I am trying to upload via sftp my homework. I have been able to do so on a test user account. But not my primary account. I double checked my settings on both. Both look identical. I am using Fugu as my client for sftp. I previous have been able to upload with Dreamweaver. But now nothing.

In your wife's account:
Try trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
*What's the plist file?*
For new users: Every application on your Mac has an accompanying plist file. It records certain User choices. For instance, in your favourite Word Processor it remembers your choice of Default Font, on your Web Browser is remembers things like your choice of Home Page. It even recalls what windows you had open last if your app allows you to pick up from where you left off last. The iPhoto plist file remembers things like the location of the Library, your choice of background colour, whether you are running a Referenced or Managed Library, what preferences you have for autosplitting events and so on. Trashing the plist file forces the app to generate a new one on the next launch, and this restores things to the Factory Defaults. Hence, if you've changed any of these things you'll need to reset them. If you haven't, then no bother. Trashing the plist file is Mac troubleshooting 101.
Regards
TD

Can't get iTunes to work with 2 User Accounts

I've tried to find my specific problem on previous threads but it seems that each situation is just a little different. I have two user accounts on my family shared Windows XP Home edition PC. Last week I installed my son's iPod/iTunes using the install disc. I changed the default to C:\documents and settings\user1\My Documents. Life was good. Then I got an iPod of my own. I followed the same install as above only changed the path to user2's account. I went to iTunes and everything was working just fine for user2. The next time user1 tried to access iTunes on his desktop under his Windows user account, he said it just kept searching. (Windows error message with flashlight) He decided to pop the install disc in and see what happens. (yikes!) He took all of the defaults and left both users with nothing working. Infact at that point iTunes was still on the user desktops but only pages and pages of HTML code would display if you tried to launch iTunes. I deleted all traces of itunes and iPod I could locate and went through the same reinstall process as before. I was able to locate user 2's libary and everything worked fine. (That's mine) Poor user1,(my son) we can't get anything installed to his user. The install disk recognizes only my installation and wants to remove everything first. I;ve done that a few times and still can only get user 2 working but not both.

hi Mommatron!
just checking on something. have you ever had any error messages at any stage of proceedings?
b in particular,
have you ever had an 0x80040707?
love, b

Itunes not working in one user account

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