Itunes not working on microsoft please help.

hi,
i got a new ipod nano 2nd generation for christmas and i loaded itunes on my laptop, but my mum accidently deleted it and so i downloaded it again.
but now it wont open because it says:
"itunes has encountered a problem and needs to close. we are sorry for the inconvenience."
i have tried to fix it but i cant.
my computer also seems to not download quicktime with the itunes.
please help.
thanx
xox

It is not clear what has happened from what you say, but the iTunes download does include a copy of Quicktime, and iTunes will not work unless there is a functioning Quicktime.
Rather than try and workout what is going on, it is probably best to start again and completely uninstall iTunes and Quicktime using the method here:
http://docs.info.apple.com/article.html?artnum=93698
Follow all the steps, then save the latest iTunes from the link on the page and install.

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