ITunes not working on my Windows 7 computer

Getting message MSVCR80.dll is missing reinstall iTunes. Went to iTunes and seemed to be sent to download latest update and tried. Failed. Got message: Apple Mode Devise failed to start verify sufficient privileges. Have no idea what is going on or what to do.

Hello, Margaret.
Thank you for visiting Apple Support Communities.
I think the best option would be to completely uninstall all components of iTunes in the order specified of the article below. Once this is done attempt to install iTunes again.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
If the issue persists, try the steps in the article below.
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Cheers,
Jason H.

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TS3212 why cant i get my itunes to work with my windows 8 computer? i cant get either of my ipods to syhc

why cant i get my itunes to work properly on windows 8

Try going into the control panel, programs, add/remove programs
Uninstall iTunes, apple mobile device service, apple application support
Then go to apple and redownload and reinstall iTunes and try again.

Home sharing for iTunes not working between my Windows 7 and Windows Vista?

I have a HP laptop with Windows 7 on it. The laptop has the latest edition of iTunes. My desktop computer has Windows Vista and iTunes 9. When I turn on home sharing, the library on my Windows 7 appears under 'Shared' on my vista. However, the library from my vista will NOT appear on my laptop.
I have turned the home sharing option on and off multiple times on both computers. I've also edited the preferences for the 'Sharing' option to make sure that both libraries can be seen and shared. Yet it still isn't working. I have even tried restarting my wireless router and it STILL is not working.
Is anyone else having a similar problem or know how to help?

In the course of your troubleshooting to date, have you also worked through the following document, Dea?
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

HT1222 why is my itune program not working with my windows 7 computer

Windows 7 keeps shuting down my i tunes!

Try resetting your printing system. In System Preferences/ Printers & Scanners, control click on the Printers box on the left and this brings up the Reset Print System option. This will clear all printers from the list and you can then add your printer again.
Check the printer's USB cable connection, if it has one.

HT1539 Digital copy of Frozen not working on my windows 7 computer

Our digital copy of frozen worked for 3 full times but has now stopped. The last time we used it we had to "rewind" the movie and it hasn't worked since. However I loaded from itunes onto my iPad and it works fine. Any idea's how to fix this problem?

Hello, Margaret.
Thank you for visiting Apple Support Communities.
I think the best option would be to completely uninstall all components of iTunes in the order specified of the article below. Once this is done attempt to install iTunes again.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
If the issue persists, try the steps in the article below.
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Cheers,
Jason H.

Itunes not working on my windows 7 64 bit pc

Every time i load itunes it will run for a few seconds and then a box appears Itunes has stopped working.

Hello oscartoot
For issues with iTunes crashing on you, check out the article below to go over some options like starting up in Safe Mode.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Regards,
-Norm G

HT1926 Why is my iTunes not working properly on windows 8? please help me

Good afternoon,
I have recently perchased a HP laptop with windows 8, I am not overly impressed with the design but what really upsets me is that my itunes is not picking up my iphone or ipad when opening Itunes on the laptop. On the off chance that it does, it just connects and reconects but does not go sny further.
Kind regards
Dizzy

Run windows update to ensure that your system is current (even if you just purchased it, there may be updates available).
After running windows update, you may need to remove and reinstall iTunes to make sure everything is in the right place.
This troubleshooting assistant may be of assistance:
http://www.apple.com/support/iphone/assistant/itunes/
If you are going to remove and reinstall iTunes, follow this KB article:
http://support.apple.com/kb/HT1923
Hope this helps

HT5318 the iTunes 10.6.3 will not download on my windows 7 computer. it will try to go to itunes store but not not succeed. what is wrong?

the itunes 10.6.3 willl not download on my windows 7 computer. it just goes to itune store and nothing happens

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Itunes 11 will not install on my Windows 7 computer because it cannot start the 'Apple Mobile Device' service, what can I do?

itunes 11 will not install on my Windows 7 computer because it cannot start the 'Apple Mobile Device' service, what can I do?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2

ITunes will not open on my Windows 7 computer. I've uninstalled it and reinstalled it, but it still won't open?

iTunes will not open on my Windows 7 computer. I've uninstalled it and reinstalled it, but it still won't open. I'm trying to synch my iPad and iPhone, which I haven't done for awhile, but right now I'm having no luck. I'm sure there is a switch I need to turn on or off, but have no idea where to find it. Can someone help?

In the course of your troubleshooting to date, have you worked through the following document?
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

ITunes 7.02 does not play properly on Windows XP Computer

I was given a 20 GB click wheel iPod in 2004. It went sick and I was given a new 30 GB 5th generation. Prior to updating iTunes to version 7.02 for Windows iTunes always worked well in playing from computer through an Onkyo stereo amp and speakers. With the new 7.02 it will jump to another song, (about 2400 songs installed) as well as a movie and a game. In addition, it jumps from one song to someplace else, not the next song on the list.
It does not do this on the iPod itself. It works as it should. Is this a matter of 7.02 not quite being ready for prime time, or is there something it requires that earlier versions did not and I have failed to grasp?
The computer has two gigabytes of DDRAM at 400 Mhz and 120 GB of hard disk space with almost half available. Sound card is Sound Blaster Audigy 24 bitX-Gamer.
Pentium 4 Windows XP 2.6 Ghz hyper thread
Pentium 4 Windows XP 2.6 Ghz hyper thread
Pentium 4 Windows XP 2.6 Ghz hyper thread
I am somewhat embarassed to ask this question. At 78 and having taught computers at our senior center since 1999 I should be able to figure it out, but can't. Pentium 4 Windows XP 2.6 Ghz hyper thread Intel processor
Pentium 4 Windows XP 2.6 Ghz hyper thread
Pentium 4 Windows XP
Windows XP

I told you that I was embarrassed to ask the question re iTunes. In iTunes 7.02 in the control menu there is an item called "Shuffle." It was clicked, so it was doing what it was supposed to do, "shuffling." I never use shuffle, and have no idea how it was selected. I'll take the easy way out and blame Apple for making it a default when I made the upgrade to 7.02.
Moral to the story is RTFM and all menus and settingss.
Pentium 4 Windows XP 2.6 Ghz hyper thread

My itunes 11 Home sharing is not working with my windows 7 PC and iPad it shows up on iPad and when I go to share the music app does loading for 3 mins and crashes I am using a virgin super hub router please please please help

My itunes 11 Home sharing is not working with my windows 7 PC and iPad it shows up on iPad and when I go to share the music app does loading for 3 mins and crashes I am using a virgin super hub router please please please help

My itunes 11 Home sharing is not working with my windows 7 PC and iPad it shows up on iPad and when I go to share the music app does loading for 3 mins and crashes I am using a virgin super hub router please please please help

My computer keeps saying "The iTunes Library.itl file is locked, or you do not have write permission for thsi file." I am running iTunes 10.5 on a windows 7 computer. PLEASE HELP!!!

My computer keeps saying "The iTunes Library.itl file is locked, or you do not have write permission for thsi file." I am running iTunes 10.5 on a windows 7 computer. PLEASE HELP!!!

sorry, i don't have the answer, but i think i have the same problem if i may expound:
I did a windows 7 update.... and today i tried to modify some song info in iTuens... I selectd an album with 12 songs in it, right clicked for "Get Info" tied to update album info including year, album artist, etc... but it would not take. I checked the security setting in the windows folder and confirmed i had admin rights etc...still no go...

App store on itunes not working error iTune cannot connect to itune store unknown error the network conection is refused on windows 8

app store on itunes not working error iTune cannot connect to itune store unknown error the network conection is refused on windows 8

Microsoft Windows 8 Business Edition (Build 9200)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 11.1.5.5
QuickTime not available
FairPlay 2.5.16
Apple Application Support 3.0.1
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0150B8980AD913B8
Current user is not an administrator.
The current local date and time is 2014-03-18 04:37:01.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.5.5 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {240FD97D-8118-4928-BF4E-8A531F89D837}
Description:    Microsoft Wi-Fi Direct Virtual Adapter
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:
Lease Obtained:    Wed Dec 31 16:00:00 1969
Lease Expires:    Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name:    {BCD0EF3F-C4A4-402C-969A-C46C079E56A6}
Description:    Bluetooth Device (Personal Area Network)
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:
Lease Obtained:    Wed Dec 31 16:00:00 1969
Lease Expires:    Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name:    {DD5C0797-BC23-4732-85FE-AC59C926EE98}
Description:    Realtek PCIe GBE Family Controller
IP Address:    10.144.120.70
Subnet Mask:    255.255.255.0
Default Gateway:    10.144.120.1
DHCP Enabled:    Yes
DHCP Server:    10.144.120.3
Lease Obtained:    Tue Mar 18 03:26:26 2014
Lease Expires:    Mon Jun 16 03:26:26 2014
DNS Servers:    10.144.5.30
        10.144.130.5
Adapter Name:    {E7CA4853-FF4A-49AE-AA4E-06BB1DEE67D4}
Description:    Ralink RT5390 802.11b/g/n WiFi Adapter
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:
Lease Obtained:    Wed Dec 31 16:00:00 1969
Lease Expires:    Wed Dec 31 16:00:00 1969
DNS Servers:
Active Connection:    LAN Connection
Connected:    Yes
Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection was refused.
Connection attempt to Gracenote server was successful.
The network connection was refused.
iTunes has never successfully accessed the iTunes Store.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
F: hp DVD-RAM UJ8B1, Rev H.02
Drive is empty.

Work around for iTunes not working with shuttle

Well, I have found a work around for the iTunes not working the the Shuttle. It is not pretty, and many of you may not choose to follow my lead. This procedure has a lot of dumb steps in it, but in the end, one can copy data/songs to a Shuttle.
It involves removing the current iTunes and replacing it with a version that also had a bug in it.( I told you it ain't pretty).
Procedure:
1. Go to this url: http://www.apple.com/downloads/macosx/apple/ipod_itunes/itunes802forwindows.html
2. Download the old 8.0 version of iTunes for Windows.
3. Remove the current iTunes from your computer. Note after you run the remove utility in Windows, you need to delete the iTune library that isn't removed.
4. Install iTunes 8.0
Here is where it gets dumb.
This version of iTunes has a bug with the USB interface, but there is an easy work around.
5. Make sure the Shuttle is not connected when you launch iTunes.
6. After iTunes comeup, attach the Shuttle.
7. iTunes should see your Shuttle.
8. Select the music you want to upload, and drag it to the Shuttle.
9. iTunes will just sit there, so you need to get its attention. To get its attention you must disconnect and reconnect one of your USB devices, just not the Shuttle. Some folks do their mouse, one used a USB drive, and another on used is GPS because he was working from a laptop and did not have a mouse.
10. In a few moments, iTunes will do its thing and copy your data to the Shuttle. You must do this routine for each copy, so if you develop a Play List, you only have to do step 9 once.
The getting the old copy of iTunes was my idea, but a gentleman from a year ago figured out the mouse step.
I am now a happy camper, my Shuttle is full of music again.
However, I hope Apple finds a fix for the 8.2 problem soon.
Take care all.

I stand corrected on the name. By the time I figured out how to copy the songs I had a few other names in mind.
One of the first things I tried was the Reset utility. After the iTunes restore did not work, I went looking for something else. After using the utility, I connected the iPod and resynced. I had left the Autofill box checked. iTunes autofilled the iPod. I deleted those songs and tried to put a different play list in. It would not copy the songs, iTunes said there was no room even though the play list for the shuffle was empty. I looked at the settings screen and it said the iPod was full. I synced the iPod to my Mac, and that got rid of the "full" indication. That is when I started looking for an older version of iTunes, unfortunately all I could find is a version with the USB bug.

ITunes not working on my Windows 7 computer

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