Itunes not working with windows 7 in a network environment. Please help

Hello,
We are a Novell site and have a mixed group of computers on site. Everything from Linux, to Mac, to Windows, XP and 7 both Pro. We have the network set up that when a user logs in their "my documents folder" is redirected to a network drive. We have had no issues with this in Windows XP pro. However on Windows 7 Pro we can net get this to work. Here are the steps
Log in as local admin with is default so mapping or anything special.
Next we log in as our self which brings up the network mapping
We install the program
Then what is supposed to happen is when ever someone logs into that machine they have access to all programs and everything automatically saves to their network drive. However this is not happening. If you sign in as local admin it all works fine but as soon as you add the network portion we receive an error stating that itunes could not start due to insufficient rights.
Can someone please help me with this.

Your server is Novell? Try running the machine in Virtual XP mode.
http://www.tech-recipes.com/rx/10841/windows-7-configure-xp-mode-for-novell-clie nt-and-mapped-network-drives/

Similar Messages

  • Itunes not working with windows 7 in a network environment.

    Hello,
    We are a Novell site and have a mixed group of computers on site. Everything from Linux, to Mac, to Windows, XP and 7 both Pro. We have the network set up that when a user logs in their "my documents folder" is redirected to a network drive. We have had no issues with this in Windows XP pro. However on Windows 7 Pro we can net get this to work. Here are the steps
    Log in as local admin with is default so mapping or anything special.
    Next we log in as our self which brings up the network mapping
    We install the program
    Then what is supposed to happen is when ever someone logs into that machine they have access to all programs and everything automatically saves to their network drive. However this is not happening. If you sign in as local admin it all works fine but as soon as you add the network portion we receive an error stating that itunes could not start due to insufficient rights.
    Can someone please help me with this.
    We are on Zen agent 10.3.1

    novell.support.zenworks.configuration-management.10.policies is a better
    forum since ZDM7 does not apply in the Windows 7 world.
    However, I would start testing without any policies.
    Most likely one of those policies is causing the issue.
    Then it would be a question to ask on the iTunes about that policy such
    as redirected folders.
    ZCM's only role would be if the redirection was successful or not.
    On 2/11/2011 11:06 AM, Bassist2 wrote:
    >
    > Hello,
    >
    > We are a Novell site and have a mixed group of computers on site.
    > Everything from Linux, to Mac, to Windows, XP and 7 both Pro. We have
    > the network set up that when a user logs in their "my documents folder"
    > is redirected to a network drive. We have had no issues with this in
    > Windows XP pro. However on Windows 7 Pro we can net get this to work.
    > Here are the steps
    >
    > Log in as local admin with is default so mapping or anything special.
    > Next we log in as our self which brings up the network mapping
    > We install the program
    > Then what is supposed to happen is when ever someone logs into that
    > machine they have access to all programs and everything automatically
    > saves to their network drive. However this is not happening. If you
    > sign in as local admin it all works fine but as soon as you add the
    > network portion we receive an error stating that itunes could not start
    > due to insufficient rights.
    >
    > Can someone please help me with this.
    >
    >
    > We are on Zen agent 10.3.1
    >
    >
    Craig Wilson - MCNE, MCSE, CCNA
    Novell Knowledge Partner
    Novell does not officially monitor these forums.
    Suggestions/Opinions/Statements made by me are solely my own.
    These thoughts may not be shared by either Novell or any rational human.

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