Itunes on a backupn hard drive problem
OK here's my tale of woe. I ran out of room on my laptop and moved my itunes library to a backup hard drive. I was able to figure this out fine. In preferences/advanced its pointing properly to E:itunes music. I recently added 4 albums (not purchased from itunes) and they are in that directory. I plugged my iphone 5s (and also my ipad air) in and went to sync and it wants to erase everything and make my start over. Why? There is an itunes library in my C my music folder but thats not where I'm telling it to go. Any help would be appreciated
If the library won't work when it has a different drive letter one approach would be to change settings in Windows disk managment to restore the original letter.
If the library is all there, but has broken links, another approach would be my FindTracks script.
If you want to be able to swap the library back & forth then see making your split library portable.
tt2
Message was edited by: turingtest2
Similar Messages
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Itunes on an external hard drive problem
I've operated my itunes library from an external hard drive successfully for some time now, usually keeping the hard drive connected to the PC. I recently removed the hard drive to use with my laptop. When I reconnected the external hard drive itunes won't load. I get a message which says: "itunes cannot run bacause some its required filesare missing. Please reinstall itunes" Not sue whether to do this I don't want to lose my music files.
I've connected the external drive to the laptop and can see that the itunes library is still there. However. when I use shift and itunes and choose that library the music list comes up but none of it's there. When selected I get the message "the song could not be found would you like to locate it" with the dreaded ! by the name of the song.
Not sue what to do??
Help PleaseIf the library won't work when it has a different drive letter one approach would be to change settings in Windows disk managment to restore the original letter.
If the library is all there, but has broken links, another approach would be my FindTracks script.
If you want to be able to swap the library back & forth then see making your split library portable.
tt2
Message was edited by: turingtest2 -
I'm having two problems with iTunes, but I'm not sure if they're related issues. First, when I try to click "Download All Updates" for apps, only one update will download and I will get successive error messages for all of the other updates. However, if I click update for each individual app, they download fine. Why am I not able to download all app updates simultaneously now.
My second issue is that I cannot move songs from iTunes to my external hard drive or vice versa. When I drag the files, the blue plus sign appears, but the file does not appear where I moved it to.
Both issues have been occuring for about month. Any help would be greatly appreciated.While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked. This seems to help with partial downloads...
The other issue doesn't ring any bells.
tt2 -
Restoring iTunes files after hard drive problems
HI.
I recently had hard drive problems and since the recovery of the data I have lost all my files from iTunes. The sogs I have put on to the Mac via CD's are all still there but all the iTunes downloads have disapeared. This is probably because I didn't back up!
I also have numerous duplications, which I eventually removed from itunes but I know the majority of which will return if I drag my music folder across.
This will be a hige taks again to remove the duplications.
I want to use this unfortunate incident to my advantage though and now have a clear out of my unwanted files and keep my iTunes nicely organised.
I also lost my playlists, which is a major pain.
By looking at the support threads it seems that I can use my ipod to put my library back as it should be. Will this also replace my downloaded songs? My other issue is that some of my iTunes downloads, downloaded with some problems, which are obviously on my ipod. How do I go about getting the songs repaired?
Thanks for any help.[Zevoneer's detailed instructions on getting music off an iPod|http://discussions.apple.com/message.jspa?messageID=9053179#9053179]
[Wired's How To: Get Your Music Off of Your iPod|http://howto.wired.com/wiki/GetYour_Music_Off_of_YouriPod]
[http://www.metaphoriclabs.com/articles/5-ways-to-copy-music-off-your-ipod-windo ws-mac-os-x>
I imagine if the files exist on the ipod you can get them transferred over. if they don't exist, they are gone.
As for the corrupt files you would need to provide more information on the issues. -
ITunes on External Hard Drive Problem
I have moved my iTunes onto an external hard drive. Problem is I have to find original file every time I want to hear a track. Please help!!!!
Quit iTunes.
Move everything back where it was.
Open iTunes.
iTunes prefs -> Advanced. Make sure the iTunes musci folder location is set to where you want the music to be.
iTunes menu File -> Library -> Consolidate.
This will copy everything to the location you set in prefs and use that location for everything from now on.
The external must be on & connected before launching iTunes. -
External Hard Drive problems with iTunes and iPod
I recently purchased a 320 gig external hard drive for my computer, hoping in part to load my iTunes library onto it. Obviously I'd have much more room on disc than my actual iPod, so I was going to manually manage my music (an option I didn't have selected on my iPod before).
I followed all the online help topics which have all been helpful so far. I organized my music files, changed my directory, consolidated my library, and now everything is on the external hard drive and is working just fine.
The problem comes when I connect my iPod. iTunes barely even seems to recognize my iPod all of a sudden, saying that it has been corrupted and needs to be restored. When I try restoring it, nothing happens, and I can't seem to do a thing about it through iTunes. Of course, there's actually nothing wrong with the iPod at all, since it still works fine and plays music exactly the same as before. It simply won't update or do anything at all when hooked up to my computer.
I know this has something to do with the new hard drive, since everything was just fine a few hours ago, I just can't figure out why I can't get my iPod to sync all of a sudden. Like I said, my iPod is working fine otherwise, iTunes is playing music through the external hard drive without any issues, and I haven't touched any files other than music files (I haven't even deleted them off my original hard drive yet, so all the original fines remain unchanged, even though I switched the directory).
To the best of my knowledge, all my software is up to date, and the iPod is a 30 gig photo. Any ideas?
pc Windows XPYeah, I gave the new drive the letter Z, so there shouldn't have been any conflicts there. I also tried your other suggestion, and while the computer recognized my external hard drive, it didn't seem to make any difference once I plugged in the iPod again.
I've been wrestling with this for days now. I've tried changing the drive letters for both the external hard drive and my iPod several times (but no matter what, the iPod always seems to take F when it's unplugged and then plugged back in). I've tried restoring the iPod on multiple occasions. I've tried reinstalling all my USB drivers. I've consolidated my music library on several occasions (I now have two identical libraries on my external hard drive), yet annoyingly, iTunes seems to keep switching file paths away from the external hard drive and back to their original locations on the C drive. I'm trying to free up internal hard drive space, not house 30 gigs of media on it. That's what this new external hard drive is for.
Somehow, I was able to get them both to be recognized at the same time, but it never lasts long. I'll start iTunes with the external hard drive disconnected, plug in my iPod, wait for the iPod screen to come up in iTunes, then plug my external hard drive back in. Then, I can miraculously start to transfer music back onto my iPod, but iTunes doesn't seem to want this to happen for some reason, and will usually cut off the transfer. So far I've managed to put three whole songs on my iPod.
So now I'm trying to do two things. One, the same as before, get my computer and iTunes to recognize both my iPod and my external hard dive at the same time. And two, get iTunes to stop changing the file paths back to the C drive. These files are already on my external hard drive and don't need to change.
(As a side note, I should comment on how helpful people are on this discussion board. The Apple representitives I called on several occasions seemed totally unwilling to help, acting more like pushy salesmen than anything, while people here seem to be much more friendly and knowledgeable. Just thought it needed to be said.)
pc Windows XP -
Problem copying iTunes to a external hard drive
I have been trying to move my very large iTunes library from my Macbook Pro to a external HD to free up space.
I have upgraded to iTunes 9 and upgraded the iTunes media organization.
I have consolidated my library on my Macbook Pro.
I have gone to advanced preferences and changed this to provide a pathway to my brand new external hard drive and then tried to consolidate to this to copy all my music, video, apps etc over.
This is where my problems start, when most of the files have been copied over I get the error message "copying files failed. The disk could not be read from or written to"
I have tried to do this several times and get the same response. I have been able to copy other things (non iTunes) to this external HD and all works well. I believe that I have read write permission as I have checked this for itunes and the external HD.
Note that the External HD and my laptop are also formatted the same (Mac OS extended journaled).
Whats the problem, any help would be appreciated
ThanksDrag your iTunes folder with all its subfolders to your external drive. Restart iTunes with the option key held down, then navigate to the new library on the external drive.
[Discussion: Moving itunes library to external hard drive|http://discussions.apple.com/message.jspa?messageID=9127522] - link to article on moving your library to an external drive and warning tips about having drive switched on when you start up itunes.
[ilounge.com: Transferring your iTunes Library|http://www.ilounge.com/index.php/articles/comments/moving-your-itunes-l ibrary-to-a-new-hard-drive/48] - Good background but for the simplified version read: [http://discussions.apple.com/thread.jspa?threadID=2362775]
[How to redirect your iPhoto and ITunes files to an external harddrive|http://discussions.apple.com/thread.jspa?messageID=6058202] -
My laptop working Vista H Premium broke, I now have laptop working Mindows 7 H Premium. I reloaded my itunes from an external hard drive but they wont play without the external hard drive left plugged in
The media is on the external drive. If you want to be able to play it with the extrenal drive disconnected, this will require moving or copying the media off the external drive to the computer's hard drive.
Importing the media via iTunes may automatically accomplish this, depending on the settings in iTunes. -
Here is a copy of the windows vista error report.
Product
iTunes
Problem
Stopped working
Date
4/19/2014 9:38 PM
Status
Report Sent
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 11.1.5.5
Application Timestamp: 53073d6a
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000005
Exception Offset: 00062086
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
Extra information about the problem
Bucket ID: 95851104
I would appreciate any suggestions or ideas of where else to look for advice. Thanks!Hey jcaqualung,
Thanks for the question. I understand that you are experiencing issues with iTunes on your Windows Vista machine. The following resource may provide a solution. I would also recommend installing iTunes on the internal hard drive of your computer, as opposed to the external drive.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M. -
I was trying to sync my 120GB iPod Classic earlier, and it said it couldn't sync as the iPod disk could not be "read" or "written to." I now can't get anything onto my iPod, and I was wondering if it is a hard drive problem? Any help appreciated. Thanks.
Did you go into iTunes to change the location of your media files? if not you will need to go into iTunes and click on preference and select the advance tab then click the iTunes Media folder location. Select the location of your on external hard drive.
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Itunes and an external hard drive.
I'm using itunes with an external harddrive. Recently, after traveling with my computer, and resyncing upon returning, itunes has been unable to find any of my music. I get the ! next to the songs. I have itunes pointed to the external drive but to no avail?
I have noticed that the external drive just has the mp3's which are not in any folder at all. I would expect that the music would be in a folder named "itunes music"? I don't know if this could be the problem. I'm being really careful because this is the only copy of this music, and I don't currently have a back-up drive big enough to copy them to.
Advice? Help? Can anyone point me to any previous threads?
thanks.As long as you follow the tip that was linked, you should be OK.
A couple of things:
1. You can't start iTunes when the ext hard drive is not connected. Doing so will result in a library messed up at least a bit, possibly a lot.
2. To safeguard against that little bit, you're going to want to backup your library files occasionally.
3. Somebody (may have been StarDeb55) suggested renaming the iTunes program link to 'check external' as a reminder.
4. If you'd like to still be able to use iTunes for some music, say, like during travel, you can make another user account, and put the desired music there (make sure it's all on the actual laptop).
5. Any ext hard drive sold nowadays should do. USB2 or Firewire.
<hr>
What are the iTunes Library files? -
Lost ipod info on computer due to hard drive problem. Can I upload info on ipod back to my computer and how do i do it.
- Transfer iTunes purchases by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- Transfer othe music by using a third-party program like one of those discussed here:
Best iPod to PC
- Create a backup of the iPod by connecting the iPod to the computer. Right click on the iPod under Devices in iTunes and select Back Up.
- Restore the iPod from thzt backup and sync a necessary. -
Need help - Moving my Itunes to an external hard drive
Help! Help! Help! Am tearing my hair out here!
I recently got my first Ipod so please excuse if I'm being thick here! Basically, I'm about two thirds of the way downloading my not insignificant CD collection onto my Ipod, which I'm doing via Itunes. The C drive on my laptop is now full to bursting and I don't even have enough space left for my anti virus (big problem!). Therefore, I am wanting to transfer my itunes to an external hard drive. First, I followed the instructions on this site for Backing up itunes library by copying to a external hard drive.........
http://support.apple.com/kb/HT1751?viewlocale=en_US
All that succeeding in doing was mirroring whatever I did on the C:/ drive on the E:/ drive i.e. if I deleted itunes from the C:/ drive it disappeared from the E:/ drive.
Next, I followed these instructions for Moving the itunes media folder to the external drive.
http://support.apple.com/kb/HT1364
This too didn't help as the media folder is not the problem, its the library as its 735kb! Am I right in thinking there's no way of moving the library to the external drive whilst wiping it from the C;/ drive? I need to get these darn files off my laptop and to use my external drive for my itunes. Alternatively, if I were to wipe the files to free up the space (as they are backed up on the hard drive) is there a way of syncing so that it simply adds new stuff to the existing music on my ipod not replacing it..
Hope I'm making sense and that someone can help.First, I followed the instructions on this site for Backing up itunes library by copying to a external hard drive.........
That's what it does. It makes a backup copy of the iTunes folder. iTunes will not use that folder or do anything to that folder.
All that succeeding in doing was mirroring whatever I did on the C:/ drive on the E:/ drive i.e. if I deleted itunes from the C:/ drive it disappeared from the E:/ drive.
Do you mean after you followed the instructions and copied \Music\iTunes folder to the external drive and then deleted something from iTunes, it deleted it from the external drive also?
As above, iTunes will not use or do anything to that folder.
Next, I followed these instructions for Moving the itunes media folder to the external drive.
Why? You already copied the entire iTunes folder (including th emedia folder) to the external drive.
Hold Shift and launch iTunes.
Select *Choose library* and select the _iTunes library.itl_ file in the iTunes folder on the external.
This too didn't help as the media folder is not the problem, its the library as its 735kb!
What do you mean "the library"?
735kB is small for the iTunes library.itl file and a single file in iTunes is larger than that.
Am I right in thinking there's no way of moving the library to the external drive whilst wiping it from the C;/ drive?
Yes. Follow my intruction above (Choose library) and iTunes will use the iTunes folder on the external.
You can then delete \Music\iTunes on the C: drive. -
Help! folder icon w/ exclamation point - hard drive problem?
I live in the philippines and the store which i called up said the only solution is to show the receipt and they will send it to singapore but i still have to buy a new one. it's like they're not giving me choices at all. i know my iPod is not yet "dead", why do i have to buy a new one? how can i have this repaired?! it hasn't been a year yet, but around 10 months already and i don't have the receipt anymore.
here's what happened...
for the past week my iPod has been skipping songs, going to the next ones but doesn't play at all. sometimes it even freezes. and i hear this whirring sound at the back.
so i decided to connect it to the computer and erase all my songs first coz i thought maybe the problem was with the files. but iTunes didn't recognize the device. so i decided to reset it (so that the songs and my factory settings will be erased) by pressing menu and select at the same time. then after i did this the "do not disconnect" message kept on showing up and eventually it just stayed there. so i tried resetting again. the apple logo shows up but after a while the folder icon with exclamation point shows up. then it would turn off.
I tried restoring it with updater but it says it could not mount the ipod. so this might be a hard drive problem already. how can i solve this?
please help!Try calling their toll free number <probably charges apply when you're calling outside the US>, 1-800-827-0685.
Usually, they will send your machine to the nearest repair station. I think in SEAsia, repair stations are in Malaysia.
Your iPod comes with a universal warranty, so you could definitely have that repaired even without the receipt. <Im from the Philippines too. I what you mean...>
good luck!=D -
Iphone 3gs will not sync with itunes copied from external hard drive.
We transferred itunes from an external hard drive to a new laptop pc, after copying it from our old desktop. I connected a new iphone 3gs on the laptop (first iphone on any of our computers), and itunes does not recognize the iphone, so it does not sync. Is there any solution to this problem?
did you copy the itunes folder from my music? and any other folder your music files might have been in.
Another folder to copy is user/appdata/roaming/apple computer
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