ITunes on a new computer won't sync music or ringtones to my iPhone

Hi,
I recently bought a new computer (Acer touch screen Aspire V5) which uses Windows 8. I downloaded the latest iTunes (11.0.4.4)
I authorised my computer to my iTunes account and was able to download my iTunes purchases and add music from my old computer and CDs etc.
When I plugged in my iPhone 4s it said that it was sync'd to another computer and would I like to change to this one. I downloaded my phone content and said 'yes'
Now when I go to sync my phone it starts the process. At the top of iTunes it says 'Syncing phone Steps 1-5'. It goes thru steps 1 and 2 of preparing to sync and backing up phone then starts step 3 of 5 preparing apps, then stops. No error message or explanation comes up.
I have clicked 'sync only checked songs and videos' in options and tried with it unticked as well.
I have tried deauthorising the computer and authorising it again.
The 'restrictions' setting is off on my phone.
I have run the diagnostics test thru iTunes help and it says the device attached is able to sync.
Any other suggestions?
Thanks, Hollie

Hi HB3207!
I have a couple of suggestions for you to attempt to resolve this issue. First, I would try re-creating your iTunes library following the instructions listed here:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
You may also need to simply try restarting your phone and attempting to sync again after a restart. Information on completing this can be found here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Thanks for coming to the Apple Support Communities!
Regards,
Braden

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Hi HB3207!
I have a couple of suggestions for you to attempt to resolve this issue. First, I would try re-creating your iTunes library following the instructions listed here:
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Hi HB3207!
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iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
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