ITunes on Corp laptop - Not detecting iPad or iPhone

I need some help please.
Using my company laptop, IBM T410i with Symantec end-point on it running XP SP3
I was able to install iTunes (and have since followed the uninstall sequence and then re-installed)
The laptop detects the iPhone and iPad and I am able to access it via my computer.
iTunes can not access the online store, which is expected with the security on the device.
It should however detect my iPad and iPhone. I need to get this configured ASAP as my VP wants to use his iPad for an upcoming country meeting and I need to create a Keynote presentation for this purpose.
Unfortunately, without iTunes I have no way to get my images and work onto the iPad.
Your help is much appreciated.

After much fiddling I found that if I turned off my wireless, iTunes detected iPad and iPhone.
Must iTunes call the mother ship each time you connect a device ?

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