ITunes on ios7 download music and movie error

I've been getting a download error when buying or renting movies or buying music.
"Download error. Tap to retry"
Then I get
"Unable to download song" select Done or Retry
If you select Retry, you get the same message as above
Problem is, if I can't download a rental movie, I can't watch it
Any real solutions
Thanks

I have this problem still: 3rd Gen 64GB iPad. 
Downloading any video from the iTunes store is apt to result in this problem about 30-40% of the time on rented or purchased movies or purchased tv shows.  I have noticed that it doesn't happen with SD tv shows as often as HD (probably due to file size) and that is how I get around it sometimes -- just grit my teeth, give up on the HD and suffer through the lower resolution for that tv show (grumbling iOS7 poor QA related unpleasantries under my breath)
Basically if the download has to be paused or is interrupted odds are that I'll never be able to complete that download... it'll try and try and sometimes result in a download error that won't go away and sometimes it will just keep downloading and then starting the download over at some random time before it completes.
I have found that calling iTunes support and asking them to clear that download will then allow me to start over and usually finish.
It is EXTREMELY annoying and hopefully they are working on a fix and it woul benefit them to do so if thre are many in this situation becasue I buy fewer shows and movies right now because it's such a royal pain to get them to my iPad to watch while flying or in hotels while travelling fo work each week.
If anyone has found a viable solution please post because calling iTunes is the best I've come up with so far and while I can't say one way or another it does appear to be related to storage or file system access.
Also my iPad freezes occassionally and I've noticed a possible correlation between a freeze and a dwnload restarting.
Best regards, all...

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