ITunes on mac shows stream songs on ipad which are not there
I use iTunes on my MacBook Pro to sync ratings and playlists with my iPad and iPhone. After syncing I like to verify that the total count of songs matches that on the iPad and iPhone.
If I look at the number of songs on my Mac, and also look at the Music app on the iPad, they both display the same number of songs.
However...if I look at the Music "folder" under the iPad device in iTunes on the Mac when they are connected, I see a different count for the iPad. After looking, it appears this is due to a number of "duplicate" listings for the iPad songs - all of which are grayed out, and are shown as "Stream" under the Size heading.
I am unable to delete those listings on the Mac iTunes side, and multiple reboots and syncs of both machines has failed to clear it up. It appears to me this is a bug on the Mac iTunes side, since the iPad has the correct number, but it would be nice to clear it up. Makes me nervous about syncing between the Mac and the iPad. I am running OSX 10.8.5 on Retina MacBook Pro, and iOS 7 on iPad 3rd generation.
Any ideas?
While I'm at it...does anyone know if I were to use iTunes Match (I don't currently) would it automatically sync BOTH ratings and playlists across my Mac, iPhone, and iPad??
I use ratings a lot in order to build playlists of top songs by genre, and currently the only way I know how to do it is through sync from the master database on the Mac, but I seem to have had a number of issues with the sync over the last couple years.
Thanks!!
No, I never really found an easy solution. I believe it is an issue with some corruption in the iTunes database on the specific device. In my case, both my iPad and iPhone now show duplicate stream songs if viewed through iTunes on my Mac, but they show different songs. A couple years ago I had a similar issue on my iPhone, and Apple support suggested I back up the phone, completely reset it, and then restore it from the backup. It did work, so I imagine it would probably work for my current issues with the iPhone and iPad. But resetting and restoring an iPad or iPhone always makes me a little nervous that something will get lost. When I did reset/restore the iPhone, I do have to say, the restore process was 100% perfect and I did not lose any data at all even though Apple support said I might. If you try to go that route, I would suggest backing the device up both to a computer through iTunes, and to the iCloud so that you have a double backup.
None of this really resolves the issue with how the iTunes databases are becoming corrupted on the apple devices though, so it is very likely to happen again until they fix it. I have been unable to determine if there were any specific actions or conditions which caused the corruption to happen in the first place.
Might be worth another call to Apple support, or dropping in the local Apple store if you have one near by.
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