ITunes on Mac won't recognize iPhone 3GS

I got the new 3GS to upgrade for the original iPhone. first sync worked perfect. Next couple did too. Now all of a sudden it's not recognized. I completely uninstalled itunes using apple's instructions and reinstalled. Nothing. I reset the phone using a windowz machine. (Windowz does see it when plugged in) Nothing. Just plugged in the orig iphone and it sees that one but not the 3GS.
If I put it into DFU mode itunes sees it but if I try to restore it iTunes says the required software can't be found. WHAT THE HECK? This is so annoying!
Leopard 5.2
iTunes 8.2
iPhone 3GS/3.0
Any help would be appreciated. Thanks.

So I may have come up with a hint. I'm running 10.5.2 and I installed an older version of xcode and iphone SDK. I think that's when my problems started. I've uninstalled xcode/sdk and completely uninstalled iTunes (including library files apple recommends) and reinstalled itunes. then i tried reinstalling quicktime just in case. still now luck.

Similar Messages

  • Mac won't recognize iPhone after updating to Snow Leopard

    Ever since I updated to Snow Leopard, my mac won't recognize my iphone when I plug it in. It will charge it, but will not sync. My itunes is up to date and i restarted my phone and mac. Did not work.

    Have you tried the iPhone forum? https://discussions.apple.com/community/iphone/using_iphone

  • Itunes won't recognize iphone 3gs after upgrade to IOS 5

    Backup for Iphone on itunes was made on DELL INSPIRON MINI 10 laptop running XP Professional, Thursday evening 10-13-2011.
    Upgraded Itunes to new system (ios 5) Friday evening 10-14-2011.
    Connected Iphone to laptop Saturday afternoon to sync and upgrade phone to ios 5. after 2 hours phone was wiped clear, and itunes dropped recognition icon from list. several attempts were made to re-sync. all failed, itunes would not recognize. ended up restarting phone and installing upgrade on another computer. Laptop still failed to recognize.
    attempted upgrade to Ipod and it locked up on "Disconnect before removing'. opened Itunes dropdown and selected 'Diagose devise' and was able to restore ipod and sync with itunes. afraid to attempt 'diagnose' with iphone, now that it is working.
    back-up for iphone still appears on itunes,,,, just can't back it up...XP is unable to 'ICloud' and my DELL Window Vista Home Premium won't install updates so ICloud won't load....

    Help please - my computer does not recognize iPhone after upgrading to IOS4 and iTunes 9.2 ---- I have WIndows 7 --- have tried EVERYTHING and still it does not work. I want to do my albums via the computer, not iTunes since it adds the Photo Library folder, which is a duplicate of all my picture folders.
    Does anyone have a real solution please? I have uninstalled, installed, deleted drivers, installed drivers - the computer says the drivers are working, but obviously not.
    When is Apple going to post the solution so that people will know what to do - seems everyone has an idea, but none are working for me and the extra photo folder frankly drivers me crazy ---- something about iPod cache ----- do not want duplicate pictures.
    And, will albums be able to be edited - can these pics not be sent to Facebook.
    I know, several topics ----- what a mess Apple has created with IOS4 and iTunes 9.2. Ready to send the phone back!

  • Itunes won't recognize Iphone 3Gs

    Itunes won't recognize my new iphone3Gs. I've done everything there is to do except upgrade itunes to 8.2 & can't do that because of error-no access to windows installer. Any help would be appreciated.

    What's the operating system?
    What's the exact error message?
    You might be able to download windows installer form the microsoft website and get past that error.

  • ITunes 8.2 will not recognize iPhone 3GS on Windows XP Pro

    Hi guys. I just got a new iPhone 3GS and I'm having problems getting it to sync up to my PC. I have an HP NC6400 PC notebook with Win XP Pro SP2. I installed the latest iTunes 8.2 and connected my iPhone, but nothing happens. The iPhone doesn't show up under devices and it doesn't ask to install drivers. I did several days of research on the net and tried a few different things. I booted up the iPhone in recovery mode, and it then asked to install a driver, but couldn't find any valid drivers. I found on a post somewhere that the iPhone uses a driver called USBAAPL.SYS under C:\Windows\System32\Drivers, but that file is nowhere to be found. I tried removing and reinstalling iTunes, and even tried iTunes v8.1, but no luck. I even found a link to download the file and tried to install that driver for the device, but it didn't recognize it as a valid driver. I tried connecting my iPhone to a friend's computer (Dell desktop PC also with XP SP2) and it worked perfectly, but on my own PC, no luck. There's something wrong with my PC.
    There's another symptom that I noticed and I'm not sure if it's directly related or not. When I load iTunes, I get this message:
    "Warning! The registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes."
    I found a post referring to this on Apple's support site here: http://support.apple.com/kb/TS2372?viewlocale=en_US
    I followed those instructions, and it seems the error message went away. Still though, no iPhone!
    Can anyone please help me? Are there more diagnostics I can run? Is there a way to REALLY be sure iTunes has been completely uninstalled? Is there a way to see if some other software may be interfering with the installation of the drivers? My iPhone works fine on other PCs, but not mine! Thanks for your help!
    Eric

    Hey guys. Ok it looks like I figured it out for myself.
    I opened the iTunesSetup.exe file with WinRar, and it allowed me to extract the individual .msi files for the various iTunes components. This included AppleMobileDeviceSupport.msi, AppleSoftwareUpdate.msi, Bonjour.msi, iTunes.msi, MobileMe.msi, and QuickTime.msi. I then ran each .msi individually and Removed each component. Once this was finished, I ran iTunesSetup.exe again and installed from scratch, and it worked! It looks like there was something wrong with an old installation and it never completely uninstalled. Now it's detecting my iPhone and working fine!
    Message was edited by: sleightmind

  • Itunes for mac won't recognize ipod but iTunes on parallels will

    Just upgraded itunes to 10.5 and purchased a new ipod classic (160gb). All my music is on my old macbook, but itunes won't recognize that the ipod is attached. Finder will, but iTunes won't. However, when I run iTunes in parallels desktop on the same mac, it recognizes the iPod and asks to sync. How do I get the mac itunes to recognize the ipod?

    Sorry for the late response. I realised my notifications are off. I've tried that. All my software is up to date, setting for wifi sync are all checked off. I spent 1 hour on the phone with Apple with no results. Most threads are about Windows PC. I run a a MacBook. Variables could be my Linksys router but i/ve played with the firewall settings and nothing. I have a range extender but all devices are using the same network. Any final ideas?

  • ITunes 10.4 won't recognize iphone

    i have an iphone2 (quite old, works fine) and i got trouble with the disk on my imac so after days n days repairing my mac it fixed and blablabla...i got itunes 10.4 on my imac but now my mac wont even recognize my iphone as if nothing connected on my imac. can someone help? i'm a noob at this...
    my mac osx is 10.6.4 with itunes 10.4

    well i tried everything there except restarting my iphone since its "jail break" iphone (cause i bought it from other country (ebay) and im from indonesia so it doesn't recognize my indonesian number...its complicated.
    is it something wrong with my itunes or my iphone? cause my iphone works before i have itunes 10.4

  • Mac won't recognize iphone

    I hate APPLE right now.  Why have they "suggested" to upgrade to Snow Leopard to make my life better, but all it has done is turn our mac into a rock with a screen and itunes will not recognize iPhone 4S anymore.  Wouldn't be a problem, but I have drank the Kool-Aid and we own 4 iphones, 1 ipod touch, 2 ipads, and several ipod nanos of various ages.  Mr. Cook, it has to be simpler than erasing a hard drive before installing a new operating system.  Shouldn't we be able to install over the one you tell me isn't as good as the new one?  If it were that good, I would think it would be able to avoid crashing with the old OS still installed.  I bought two of my kids iPhones for Christmas which will cost me the $100 to buy them. and the $145 per month for a pretty basic family plan with AT&T so for $3600, shouldn't they be able to sync them to the "cool new" iTunes on Snow Leopard?  Snow Leopards are on MY endangered list right now!
    Can anyone tell me how to get iTunes to sync with my devices again?
    I've already tried all the Apple steps on their website and even deleted iTunes through the Terminal to reinstall.  No joy!

    The Mac OS X (10.6.3) I the tag line  didn't get you there?  The iTunes installed would be whatever version they have online as of 12/25/12. Yes that would be Christmas night. Would love to give you the version number but my new "rock with a screen" takes overnight to reboot and today is my lucky day, we get to reboot two times (using my unsynced iPhone 4S to respond).  I'm guessing you didn't get anything on your Christmas list. Keep your chin up JB there's always next gen iPhone5S.

  • Itunes 10.5 won't recognize iphone 4

    I wanted to upgrade to the new ios but whenever I install the new itunes it makes my computer not recongize my phone I know its the itunes because whenever I delete the program off my computer the computer recgonizes the phone again could someone tell me what I'm supposed to do to rememdy this problem because i really wanna update to the ios 5 or if there is a way for me to update without using itunes oh and my phone is jailborken too if that matters

    I have the similar problem although ive updated my phone.
    Updated to itunes 10.5 and iOS 5.0.1 on my iphone 4
    Now I tunes wont recognize the device although the PC does let me pull the camera roll up.
    Only way like you said is to reinstall itunes and but this takes to long because of the reboot needed.
    Anyone figured it out yet

  • Itunes 11.1 won't recognize Iphone 4

    . Update to 11.1 and my iphone 4 and iPad to new OS7. Both synced fine to itunes then update to 7.0.2 on iPhone try to get back on computer to sync and phone and ipad wouldn't show up in itunes. Kept gettinga message of do you trust this computer or some nonsense. Of course pressed trust this computer and nothing happened. Checked USB cord, restart itunes and computer and nothing. My Mac was picking up my phone bc iPhoto popped up but itunes didn't. If someone could please help me that would be great and save me a 4 hr car drive to the apple store.

    Hy there,
    In order for you to solve this problem you have to follow these stept if your running windows:
    1'st step is to go into the device manager
    2 step is to go to portable devices (it is rught under network adapters)
    3 step is to right clic apple iphone and click update drivers
    4 step is to brows your drivers from C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
    After that your itunes will pump up alown and youl see your iphone right there.
    Good luck and sry for my bad righting.
    Andrei

  • ITunes 10.5 won't recognize iPhone or iPad (Win7)

    I've done a search and noticed many others with this issue but none of the resolutions have worked for me.
    My iPhone 4 and iPad are not recognized by iTunes, but my iPod is.  I've uninstalled iTunes, deleted folders and registration entries, then reinstalled.  Still nothing.  Everything was fine before iTunes updated to 10.5.  Windows sees the devices when they are plugged in, iTunes does not.
    Help?!?!

    Here's what I've found that works after struggling with my computer and itunes not recognizing my phone for a week
    if you have windows go tohttp://www.microsoft.com/windows/compatibility/windows-7/en-us/Search.aspx?l=en- us&s=apple&page=2&type=Hardware and download the Apple Iphone 4 hardware.
    then, if it doesn't automatically take you here, go tohttp://support.apple.com/kb/DL926
    and download that.
    Let me know if it works for you.

  • Have an older 17 MacBook Pro, running OS 10.5.8. Software update says everyting is current. Just bought new iPhone 5S. Mac won't recognize phone, says I need newer version of iTunes. Have no problem with computer recognizing old phone or iPad.

    Have an older 17 MacBook Pro, running OS 10.5.8. Software update says everyting is current. Mac doesn't have iCloud, preferences still shows MobileMe. Just bought new iPhone 5S. Mac won't recognize phone, says I need newer version of iTunes. Have no problem with computer recognizing old phone 3 or 1-1/2 year old iPad. I suspect I need to update OS, but as software update isn't telling me to do so, can I? What version would I need to go to?

    Your MacBook Pro can be updated to run Mac OS X "Snow Leopard". Buy it. That will enable you to run the latest iTunes version.
    Online (US): http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    Online (UK): http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
    Germany: http://store.apple.com/de/product/MC573/mac-os-x-106-snow-leopard
    Elsewhere: call the phone number in the Apple Online Store
    Apple's price is $19.99, £14.00, €18.

  • TS3540 iTunes and iPhoto won't recognize my iPhone when plugged into my mac.

    iTunes and iPhoto won't recognize my iPhone 4S, or my wife's iPhone 4 when pluged into my MAC.  I am running OSX v10.5.8, and both iPhones have the latest version of iOS.  I tried a few of the other trouble shooting tips from the community, but nothing seems to work.
    Any suggestions?  Thanks.
    -CoachJB54

    I tried that and iTunes and iPhoto still won't recognize the device.  Any other suggestions?
    Thanks.
    -CoachJB54

  • Itunes 11.3 won't recognize either of my iphones.

    iTunes 11.3 won't recognize either of my iphones.  Need help!

    Hi rickthegolfer123,
    Welcome to the Apple Support Communities!
    I know it can be frustrating when your iPhone is not recognized in iTunes. There are some good troubleshooting steps however to help you get this resolved. The steps may be different depending if you are using an Apple computer or a Windows computer so I will include both articles.
    iOS: Device not recognized in iTunes for OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Have a great day,
    Joe

  • My iphone 5 is stuck on a screen displaying the itunes symbol and a charging cable. I tried connecting it to itunes and it won't recognize it or anything. what can i do?

    my iphone 5 is stuck on a screen displaying the itunes symbol and a charging cable. I tried connecting it to itunes and it won't recognize it or anything. what can i do?

    Turn it off by holding home+ power button untill the screen goes black ( as soon as it goes black, release the buttons).. This might take some practice , so dont worry if on the first try your phone reboots and goes to itunes screen again.
    Now, with your phone powered off, enter DFU mode:
    Method 1)
    Attach the phone to the pc
    Turn the phone off
    Hold power and home together for *exactly* 10 seconds
    Release power but keep holding home until the pc beeps as a USB device is recognized.
    Whilist in dfu mode, itunes will recognize the device and it will ask you if you wish to restore it. Simply click restore, and the restoring proces will begin.
    This will hopefully fix your iphone.
    Cheers

Maybe you are looking for