Itunes on my Mac says that my ipod can not be used because it needs to have iOS 6.3..

Itunes on my Mac Mini [Version 10.5.8] says that I can not use my iPod because it is not up to date and needs 10.6.3. My iPod says it is up to date with 6.0.1, same as iTunes. Help, please.

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Today when i was downloading new songs a message popped up stating that my ipod can not be used because i have to update the software to 10.6.3. I cant find anywhere on the this website where i can update my ipod touch to that version

Today when trying to download new songs to my Ipod touch a message popped up stating that my Ipod can not be used because I need to update the software to 10.6.3 and to go www.itunes.com. I cant find where to update my Ipod touch to the version on the website. HELP!!!

I suspect you have a Mac with OSX 10.5.8. If so see:
ios 6 and macosx 10.5 on a pre intel...: Apple Support Communities
Otherwise what OS and version do yo have?
What version of iTunes do you have?

TS4062 when i connect my new ipad to my computer and open itunes - it's telling me that the device can not open IPAD because it needs Itunes version 10.5 - but i can't seem to find out or download the newest version of itunes on my ipad. Any ideas?

My computer is not reading my new IPAD in ITunes. It's saying i need itunes, 10.5 or higher - but i can't seem to update my itunes on the IPAD - any ideas?

10.5 is NOT software for your ipad. It is the itunes software for your computer.

My itunes won't connect to my ipod and it says that my ipod can't be used because the apple mobile device isn't started. help please?

I haven't changed anything on my ipod and nothing has happened to it, but it won't connect to my itunes even to update apps. I updated some apps on itunes and they haven't been updated on my ipod. I also can't put songs or anything else onto it.

See Here for,
AMDS for Windows
http://support.apple.com/kb/TS1567

Im trying to update my ipod 3g 4.2.1 to ios 5.0.1.When I try to update,itunes says that 4.2.1is the lastest sofware for my ipod.I also tried to do it manually(shift restor)itunes says that the"ipod could not be restore because the fimwire isnot compatible

Hello, Im trying to update my ipod 3g 4.2.1 to ios 5.0.1.When I try to update,itunes says that 4.2.1is the lastest sofware for my ipod.I also tried to do it manually(shift+restor)itunes says that the"ipod could not be restore because the fimwire isnot compatible" I need some help on this.

The messages are saying you have a 2G iPOd. Those canonly go to 4.2.1. Apple only made 32 and 64 GB 3G iPOd. A 32 can be either. To further identify yours:
Identifying iPod models
Enter SN hee:
Apple - Support - Check Your Service and Support Coverage

How come iTunes keeps saying:"this iPod can not be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64 bit version of iTunes?" Wth...i am using the 64version.

Hi. How come iTunes keeps saying:"this iPod can not be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64 bit version of iTunes?" Wth...i am using the 64 bit version of itunes. Why does it keep saying that? Will someone Help me please!? This is is getting frustrating. I already had done a full removal of everything! I even removed and deleted my library...then had to put all 500 songs back on one by one. So, i don't have to remove everything again, just to get my ipod to work on here. You, know before the itunes update, my ipod and itunes were working just fine.

wow, that was a quick reply. lol. but i have removed everything. I wasn't even able to get iTunes on my computer for a little while. i kept getting errors on that. Now it's saying that the required software isn't installed. Hmm, could it be referring to Apple Mobile Device Support? That is supposed to be installed with when iTunes gets installed right? I only ask, because that didn't get installed with the itunes setup.

When i plug my itouch into itunes a message comes up saying this ipod can not be used because apple mobile device serice is not started. How do i fix this?

When i plug my itouch into itunes a message comes up saying this ipod can not be used because apple mobile device service is not started. How do i fix this? Any tips?

This should work:
How to restart the Apple Mobile Device Service (AMDS) on Windows

"IPOD can not be used because it requires iTunes version 7.6 or later"

I keep getting this message: "IPOD can not be used because it requires iTunes version 7.6 or later". I have intstalled version 8.0 but it still will not show this new 3rd generation nano in the source list when I plug it in. We have to other ipods (original video version and 2nd generation nano) and they work fine. Please help if you can. My 10 year old daughter has this new gift that we can't figure out!!

I am having a similar issue. My kit is as follows:
Laptop with Windows XP Professional Service Pack 1
iTunes 7.5
3rd Generation 8Gb iPod Nano (v1.1.2 PC)
5th Generation 30Gb iPod with video (there are no issues with this)
A while back, on connecting the iPod Nano to my PC, i was prompted to upgrade the software. Clicked "yes" and the software installed. Now when I connect the iPod Nano to my laptop I get an error message in iTunes saying "iPod cannot be used because it requires iTunes version 7.6 or later". I am unable to download any later versions of iTunes, however, as they require Service Pack 2 for XP (and I cannot install this for a number of reasons).
Is there any way I can revert the Nano to its previous software level as I am currently unable to add/remove any music to it?

I am from russia and i cant understand why my iphone 4g(black) can not sync..The computer gives an error saying that the synchronization can not be executed because you can not save a copy ... What should I do?

I am from russia and i cant understand why my iphone 4g(black) can not sync..The computer gives an error saying that the synchronization can not be executed because you can not save a copy ... What should I do?

Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David

All of a sudden when I plug my ipod touch into my computer, it tells me that "ipod can not be used because Apple Mobile Device service is not started" Any ideas?

I recently installed icloud on my computer, and now when I plug in my ipod touch it tells me "ipod can not be used because Apple Mobile Device service is not started". I can not find anything on my computer or my touch that seems to have anything to do with it. Anybody have any suggestions?

I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

"This iPod can not be used because the required software is not installed"

I downgraded my ipod touch to 1.1.1, then back up to 1.1.2
now whenever i plug it in it says, "This iPod can not be used because the required software is not installed"
what should i do?????????????????????????????????????????????????

Credit to razorianfly for this information...
Try This:
1. Turn iPod Touch OFF completely.
2. Plug iPod Touch into PC/MAC while still of.
3. Turn iPod touch on, then IMMEDIATELY do the following steps \/
4. Hold the 'Home button' and 'sleep/wake' button together for atleast 5 seconds.
5. The Apple logo will appear
6. When this happens release the 'sleep/wake' button BUT KEEP HOLD OF 'HOME' BUTTON
7. Your iPod will reboot (Apple logo)
6. iTunes will recognise iPod in 'Recovery mode'
8. You will be able to 'restore' your iPod Touch now.
Hope this resolves your problem. It should if done properly.
Good luck...

Since i download the new version of i tunes i canot play the songs of my library...it say that "the song could not be used because the original file could not be found" what i do to just play the songs directly? please someone help

since i download the new version of i tunes i canot play the songs of my library....it say "the song could not be used because the original file could not be found".
would you like to locate it.i just want to play directly..what i do? please help thanks

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

Please help i am going off my mind when i connect my iphone 4 to my mac it tells me it can not be used because it requires 10.6.3 or later my mac is operating on 10.6.8 and my itunes is 10 .5 yet the iphone does not even show up in devices please help

please help i am going off my mind since i updated my iphone 4 when i go to sync it tells me it can not be used as it requires 10.6.3 or higher
my mac is running on 10.6.8 and i upgraded my itunes to 10.5 everything seems to be in place but the phone is not even being recognised in
devices although it does come up in iphoto if anybody can help i would be very grateful.

You have answered your own question:
"requires 10.6.3 or higher"
" i upgraded my itunes to 10.5 "
You need itunes 10.6.3 or later.

My iCloud account does not lock my device says that my account can not be used to unlock the device

what would be the solution to this problem because my data is correct but I get the message that can not be used to unlock

Do you have a used device, or did you purchase the device new and set it up. If this was a used device, then the iCloud ID that you see is more than likely the original owner and they did not remove it from their account. The only way to activate the device is to make contact with the original owner to have them remove it. If you cannot contact them, then you will not be able to activate the device. There is no way around it and Apple will not assist you in unlocking it or contacting the former owner.

This IPod can not be used because Apple Mobile Device could not be started

Okay, so here is the deal.
Im a long time Apple user and pretty well versed into theapple stuff.
I felt like updating my iPod touch 64 GB 4G to ios 5 forwifi syncing and messages
When I plug it in it reads in C: (My Computer) but notthrough iTunes
I did all of the starting and restarting Mobile Device Managerand stuff but nothing seemed to work
(tried starting through task manager-access denied, stopped)
Device manager should be running in task manager aswell-nothing
Says its running in devices and it isn’t
I also have already reinstalled iTunes-everything is up todate
Any thoughts? Help is much appreciated

someone please help!

Itunes on my Mac says that my ipod can not be used because it needs to have iOS 6.3..

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