Itunes on my pc stops working when I connect my iphone

itunes on my pc stops working when i connect up my iphone
i do not sync my iphone with the pc (i only do this to charge the phone) syncing is done with the library at home on the mac
any ideas on how to fix? talked to tech support and they could not solve
thanks.

When syncing, check the Movies/TV Shows Tab in the iPhone menu, and make sure ALL movies are synced (or select the ones you want to sync)

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