ITunes on my phone is no longer playing some songs, even those I have purchased with my phone.  They will play fine on my pc itunes.  I also cannot remove the audio books that are on my phone and add others and the audio books on my phone will not play.

I am unable to play new songs purchased on my phone and some old songs on my ipod/iphone.  They all work fine in iTunes on my computer.  I also cannot remove the audiobooks from my phone when I sync even though I have unchecked said books, and I cannot play them either.

C Mawle wrote:
Thanks.  I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
Yes it would, possibly even brick it.
Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
Can I use my ipod nano USB connector to check?
It is not much help to you, since the device that you need still not recognized.
Anyway looks like I may have to swallow the loss of data.  Have set-up a call for tomorrow with Apple support so will wait until after this before doing the factory restore!
Good luck, but if you expect miracle from that call good luck again.

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