ITunes on Vista - crashing when I try to play purchased music

Crashes when I try to play purchased music that I've copied from another machine.
It has been authorized for two accounts, obviously ones that own the music, and playing songs brought from either account simply cause iTunes to crash, and it comes up with "iTunes has stopped working..."
Brand new vista install, and brand new iTunes install.
Any ideas?

I had the same problem. Trouble is Vista is a new operating system that went to market filled with problems, the main one being nothing was ready to be compatable with it. Apple support recommened upgrading iTunes to the latest version sine Vista will not recognise older versions. I upgrade every time one is offered. It stopped my Dell from crashing everytime I tried to use the iPod. Try it, it may work.

Similar Messages

  • ITunes 8 Crashes When I Try To Play Purchased Video

    Everytime I try to open a video I purchased from iTunes it immediately crashes, although I can play my own videos fine. I can transfer them to my iphone and play them fine, but not on my laptop.
    Here are the problem details if that helps
    Process: iTunes [958]
    Path: /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier: com.apple.iTunes
    Version: 8.0 (8.0)
    Build Info: iTunes-8003502~2
    Code Type: X86 (Native)
    Parent Process: launchd [77]
    Date/Time: 2008-10-01 11:50:29.498 -0500
    OS Version: Mac OS X 10.5.5 (9F33)
    Report Version: 6
    Exception Type: EXCBADACCESS (SIGSEGV)
    Exception Codes: KERNINVALIDADDRESS at 0x000000001c4fae58
    Crashed Thread: 0
    Error Formulating Crash Report:
    Attempt to map [0xe88000 -> 0x20ba910] to 0xe88000, available address range is [0x0 -> 0x1cc0000]
    0x94c6714b
    0x92bc0e3b
    0x0007a77e
    0x00075ceb
    0x00075a86
    0x00075ff8
    0x00075e33
    0x000794af
    0x0008acd1
    0x0008534c
    0x000864b9
    0x00004b86
    0x00002f07
    0x000094a2
    0x0000b5d4
    0x0000b121
    0x92d6ce23
    0x0000a828
    0x92d406f5
    0x92d405b2
    Backtrace not available
    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x00000000 ebx: 0x9166d419 ecx: 0x1c4fae58 edx: 0xd8ed6101
    edi: 0x00000000 esi: 0x022fd752 ebp: 0xbfff80a8 esp: 0xbfff6f30
    ss: 0x0000001f efl: 0x00010246 eip: 0x9168ce02 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0x1c4fae58
    Binary images description not available

    Did you get a suitable answer? I am having the exact same problem. I have been using iTunes for years and suddenly I began having this problem. I noticed it first with videos but it also happens with music. A movie will play for about 4-5 sec and then lock up. The spinning time thing comes on. If I wait long enough, it will finally go away and the movie will play, although often with jerks. I removed and reinstalled iTunes. That did not help. Then I removed everything from iTunes and built a new library. That did not help either. I can play any of these same files from Quicktime without a hitch. In fact, that is what I do now to play a movie. I use iTunes to find a movie, then use the Command-R to show it in the finder, then load it in Quicktime. So it is not the files or the hard drive. It is iTunes.

  • ITunes keeps crashing when I try to play purchased movies

    I've been having continued problems with the error The Network Connection Has Been Reset when trying to download movies and TV shows. Also, when I play a purchased movie, the movie quits suddenly for no reason. I have to start it up again. It's crashed 6 times in the first 15 minutes tonight. I'm using the latest version of iTunes and am on OSX 10.6.8
    Are these known issues and can anyone help with one or both problems? They appear to be related, although no error message is shown with the movies. Do I need to uninstall and reinstall iTunes?
    Thank you!

    Hi there,
    You may find the troubleshooting steps in the article below helpful.
    Apple TV (2nd and 3rd generation): Troubleshooting audio issues
    http://support.apple.com/kb/TS5150
    -Griff W. 

  • ITunes crashes when I try and play a purchased music video

    This is a new problem and appeared out of the blue. Any suggestions how to fix?

    I'm having a similar problem (see thread below) - my purchased music videos used to play until I tried to move my library from my old PC to my new Mac. The restore kept failing as soon as a video file (.m4v) was encountered. Had to manually import blocks of music and avoid the videos. Now have my music again but iTunes just crashes when I try to play the music vids I bought from iTunes.
    http://discussions.apple.com/thread.jspa?threadID=965332&tstart=15

  • Itunes crashes when i try to play video

    Itunes works fine for music but crashes when i try ti play movies or tv shows. It works fine with my apple tv, but won't play through my macbook pro. I get the following error report:
    Date/Time: 2007-05-26 08:21:28.229 -0400
    OS Version: 10.4.9 (Build 8P2137)
    Report Version: 4
    Command: iTunes
    Path: /Applications/iTunes.app/Contents/MacOS/iTunes
    Parent: WindowServer [59]
    Version: 7.1.1 (7.1.1)
    Build Version: 3
    Project Name: iTunes
    Source Version: 7110502
    PID: 292
    Thread: Unknown
    Link (dyld) error:
    Symbol not found: _QTGetMoviePlayabilityState
    Referenced from: /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
    Expected in: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    Model: MacBookPro2,2, BootROM MBP22.00A5.B01, 2 processors, Intel Core 2 Duo, 2.16 GHz, 2 GB
    Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
    Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
    Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
    AirPort: AirPort Extreme, 1.0.47
    Bluetooth: Version 1.7.14f14, 2 service, 1 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: FUJITSU MHW2120BH, 111.79 GB
    Parallel ATA Device: HL-DT-ST DVDRW GWA4080MA
    USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
    USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
    USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
    USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
    MacBook Pro   Mac OS X (10.4.9)  

    I found out the answer - Quicktime was damaged. I deleted it and downloaded a new copy and all worked fine

  • Recently bought  a new computer and all my music appears in iTunes as well as on my computer in a saved folder. When I try to play the music in iTunes I get an error that reads"the song could not be used because the original file could not be found."

    Recently bought  a new computer and all my music appears in iTunes as well as on my computer in a saved folder. When I try to play the music in iTunes I get an error that reads"the song could not be used because the original file could not be found. Would you like to locate it?" Hope you can help me solve this issue.
    Thanks,
    Shellyboo

    This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
    Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
    Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
    tt2

  • I recently updated to the latest version of Itunes (11.1) and when i try to play music or tv shows, the sound lasts only for a second before going completely mute, anyone know how to fix this?

    recently updated to the latest version of Itunes (11.1) and when i try to play music or tv shows, the sound lasts only for a second before going completely mute, anyone know how to fix this?

    Check this thread out -> iTunes 10.4 & Multimedia Keyboard
    It doesn't look like there is a fix yet, but some people in the thread are pointing to this workaround:
    pikot wrote:
    Following some suggestion i seem to have found a solution for the problem and my play/pause, next and previous buttons work with iTunes 10.4.1
    - You need to open a text editor (like notepad) as an administrator.
    - Open the SetPoint players.ini file (C:\Program Files\Logitech\SetPointP\players.ini)
    - Edit the line under the [Players] section to match the line bellow (bold is the wndClass which is to be changed)
    iTunes=wac,iTunes.exe,ITWindow,xxx,xxx,xxx,xxx,xxx,xxx,xxx,0,1,iTunes
    - Save the file
    - Restart the SetPoint and hopefully play/pause, next and previous buttons should work (at least they work for me)

  • When I try to play purchased movies from iTunes on Apple TV I get image but the sound is just a horrible clicking?

    When I try to play purchased movies from iTunes on Apple TV I get image but a horrible clicking as sound?

    Hi there,
    You may find the troubleshooting steps in the article below helpful.
    Apple TV (2nd and 3rd generation): Troubleshooting audio issues
    http://support.apple.com/kb/TS5150
    -Griff W. 

  • My email address has changed and when I try to play purchased songs it asks me to authorize another computer under the old email address.  How do I play the music that I have purchased?  My account is current with the new email address.

    My email address has changed and when I try to play purchased songs it asks me to authorize another computer under the old email address.  How do I play the music that I have purchased?  My account is current with the new email address.

    You may have already done this, but try de-authorizing your computer (through the iTunes:Store menu) and then re-authorizing it.

  • HT201272 I get this message when I try to download purchased music, never seen it before, never had a problem before. you do not have enough access privelages for this operation

    I get this message when I try to download purchased music, never seen it before, never had a problem before.
    "you do not have enough access privelages for this operation"
    This computer is authorized, auoto download is enabled and I can download on my ipad without a problem.
    Any ideas what might be going on?

    Hi jimbowby,
    If you are getting this error message just when attempting to download previously purchased music (new purchases work fine), and it's only occuring on the computer (redownloads on the iPad work fine), it may be a permissions issue. It may be worth taking a look at the Resolution section of the following article, which covers other issues that can throw that same error message: Trouble adding music to iTunes library or importing audio CD Hope that helps.
    Cheers,
    - Brenden

  • TS1717 i was wonering why is it when i restord my iphone5 from my laptop now when i try to play my music and movie a blog pops up saying (the requested URL was not found on this server)?

    I was wondering why when i restored my iphoe5 from my laptop now when I try to play my music and movies a blog pops up saying (the requested URL was not found on this server)?

    The problem resolved itself when I resynced the iPod with my computer. I suspect the error displayed when I tried syncing with my laptop and canceled out of it.

  • Satellite Pro L - Error message when I try to play a music CD

    When I try to play a music CD I get this error message >
    +"The version of this file is not comparable with the version of Windows you're running. Check+
    +your computer's systems information to see whether you need an x86 (32-bit) or x64 (64-bit)+
    +version of the program, and then contact the software publisher."+
    It plays on my old XP 32 bit desktop but will not play on the Windows 7 64 bit laptop.
    The CD is not a commercially made one but it is of importance to me.
    Any ideas please?
    Pete

    When the CD is loaded and I go to play it via computer it shows a dead icon and it is not recognised.
    Usually the icon shows details of the disc to be played but in this case it doesnt, when I right click to choose a player there are none available to choose from.

  • HT4993 I cannot hear any sounds when I try to play any music, please help.

    I cannot hear any sounds when I try to play any music.
    I don't even get an option to increase or lower the volume when trying to play any music on my iphone 4s

    I  meant "Anyone know how to fix this" - sorry. BTW, have powered off and back on - no change.

  • My itunes crashes when i try to play a song

    My itunes keeps crashing when I try to access the Itunes store or when i try playing a song...HELP!!!

    I solved it myself... for the benefit of those viewing...
    1) I ran Applejack as a "see what happens" step, as that's fixed interesting problems before
    2) Then ran disk utility, and blew out the hard drive (erased it) completely and did it as Mac OS Journaled
    3) Waved a rubber chicken around my head
    4) Restored the iPod in iTunes
    All works normally now.

  • ITunes crashes when I try to play movies.

    After updating to iTunes 10.7.0.21 on my Windows 7 PC it crashes everytime I try to play a movie.
    Audio files work fine. I uninstalled all Apple Software (iTunes, QuickTime, Bonjour, Safari) rebooted and reinstalled. Same problem .
    If I go to my media folders and play the movies direct with QuickTime it works fine. But in iTunes it crashes. (Starting the Movie -> Screen gos Black -> 2 Seconds waiting -> Windows problem manager shuts down iTunes).
    Due to this problem I cant watch rent movies anymore
    Thanks for your help!
    Name der fehlerhaften Anwendung: iTunes.exe, Version: 10.7.0.21, Zeitstempel: 0x504d85d9
    Name des fehlerhaften Moduls: QuickTime.qts, Version: 7.72.80.56, Zeitstempel: 0x4f8f8aa7
    Ausnahmecode: 0xc0000005
    Fehleroffset: 0x00880bda
    ID des fehlerhaften Prozesses: 0x10fc
    Startzeit der fehlerhaften Anwendung: 0x01cda98001ed8ad2
    Pfad der fehlerhaften Anwendung: C:\Program Files\iTunes\iTunes.exe
    Pfad des fehlerhaften Moduls: C:\Program Files\QuickTime\QTSystem\QuickTime.qts

    Try the following user tip:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Maybe you are looking for

  • Creation of components on page load

    Hi All, My question stems from the answers I received in these forum posts: - http://forum.java.sun.com/thread.jspa?threadID=5262963 (how to dynamically add components to a specific position in the page) - http://forum.java.sun.com/thread.jspa?forumI

  • JSF datatable - any difference with JSF 1.1 and JSF 1.2

    Hi All, In my project there are lot of Datatables, which retrieve data from the database and display it to the user. For each datatable, the columns are not fixed. I want to create some kind of component that can be reusable. It is basically a JSF po

  • While chargin my mbp, when i touch near the track pad i get a feel of eletrocuted!!!! cn any 1 help me ou wid it!!!

    while chargin my mbp, when i touch near the track pad i get a feel of eletrocuted!!!! cn any 1 help me ou wid it!!!

  • Unable to create database in RAC

    Hi All, I installed oracle RAC 10.2.0 on linux RHEL 4 in VMware 5.5. The crs and oracle software are successfully installed and asm instance also create with one diskgroup, then i start dbca in first node, that time i am getting the error like this.

  • Equipment Master

    Hi, client has same naming convention for asset as well as Equipemnt Master.bec equipment is nothing but a asset.instead of putting asset no in equipemnt master,He just want to capture/fetch Equipment master no in sap for plant maintenance as Asset i